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auCL-Ed
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24 July 2012 - 7:03am

AdamEve Casino encouraging their members to spam?

19 replies • Last post

Ok so we've seen a few posts made by people that are overly enthusiastic about this casino. It turns out that they are running a promotion where they encourage their members to post publicly about the casino on forums, blogs, social networks etc.

Here is the main wording of the promotion terms:

Quote:

- Participant should publish information about AdameveCasino to on any of online resources (social networks, blogs, forums, websites and etc.);
- Each publication should include at least one mention of AdameveCasino;
- For each publication player receives £/€/$ 25 bonus money (if You do not have an active link to any page of AdameveCasino) and £/€/$ 50 (if there is an active link to any page of AdameveCasino);
- To get the bonus the player should write a letter to marketing@adamevecasino.com - with the list of the links of publications about AdameveCasino;
- Your posts should be visible without the need of registration at this web resource;
- A letter must be send from e-mail which You used while registering at the AdameveCasino (so we can identify Your personality and give You a bonus).

So I politely asked the person doing it to stop and figured that was the end of it.

Apparently not...

Read on my friends, and discover a perfect example of how not to handle a situation like this in public.

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EveCrystal
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24 July 2012 - 7:04am
#1

Dear Forum Administrator,

AdameveCasino do not force players to write positive reviews about AdamveCasino. Customers can write either positive or negative feedbacks and you can not forbid them to do so. It is their right “to love or hate AdameveCasino”! And you have no right to discuss and criticize it! This is not correct! We know that AdameveCasino is not the best casino and we know all problems and shortcomings and every day we become better. Customers Love shows that we are really good and honest casinos not “DODGY Casino”

Sincerely AdameveCasino Team

Best Regards,
Eve Crystal
AdameveCasino Team

auCL-Ed
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24 July 2012 - 7:21am
#2

First up, please point out where I used the word "force", or implied anywhere that the casino "forced" anyone to do anything. You can't because I did not. Arguing against things I did not even say is a bit silly don't you think?

I did use the word "encourage". There is a big difference.

Now I'm a fairly laid back kind of guy and we don't censor much here apart from the relentless tide of spam that we have to deal with every day. But ultimately as this is a site under my administration I CAN forbid anyone to say anything if I like, and I and every other member here have every right to discuss, praise, or criticise anything that anyone posts. If you can't deal with that, don't post here, its as simple as that.

As for your promotion, from where I sit it fits the definition of "encouraging" perfectly. Players can claim it an unlimited number of times and you even double the bonus if the posters drop links to your site into the posts. That fits the definition of "encouraging spam" too. I view casinos that spam (no matter how creatively) as dodgy but maybe thats just me and my ethical streak showing through. Feel free to disagree.

Anyway we will take a very dim view of any further of those sorts of posts made here by people trying to claim your bonus.

1 member gave thanks for this useful post: barbadosslim93

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24 July 2012 - 2:50pm
#3

Ed, I really appreciate you bringing this stuff to light. Sure, these guys are trying to promote their businesses, but they should not be stooping to levels like spamming to get it done.

It is because of moves like this on your part that I really respect the Casino Listings community. Even though the site works as an affiliate for several internet based casinos, the fact that members are free to give OPEN opinions (both positive and negative) makes this place a notch above the rest.

Good on you.

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25 July 2012 - 3:19am
#4
barbadosslim93 wrote:

Ed, I really appreciate you bringing this stuff to light. Sure, these guys are trying to promote their businesses, but they should not be stooping to levels like spamming to get it done.

It is because of moves like this on your part that I really respect the Casino Listings community. Even though the site works as an affiliate for several internet based casinos, the fact that members are free to give OPEN opinions (both positive and negative) makes this place a notch above the rest.

Good on you.

All I can say is wow. And what he said. Tongue

Hope777

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EveCrystal
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25 July 2012 - 8:59am
#5

Each has his own truth and his own style of making business.

We enable players to get a No Deposit Bonus to play and win money, is it bad?

What can You say about the "Refer a Friend" Promotion? Is it also a kind of spam for a fee? Many online casinos use such kind of Promotion to attract players.

Is that spam, too? We are interested in Your opinion!

Sincerely AdameveCasino Team

Ed's note: mention of promotion details and promotional image deleted

Best Regards,
Eve Crystal
AdameveCasino Team

zascyan
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25 July 2012 - 9:47am
#6

HI CL-Ed

I came across this new page you have created regarding the "Tell About Promo."
I have read your comment "So I politely asked the person doing it to stop and figured that was the end of it.
Apparently not..." Cry
I did not write another post regarding Adameve casino and it promo as you explicitly wrote that if I do it again you will blacklist the casino. - I am not employed by the casino nor am I a rep. But I did not want you to blacklist the casino just because you seem to have an issue with me! Sad

I really do enjoy AdamEve casino. I feel that you are unjustly targeting AdamEve casino as you have a serious issue with my postings. Surprized

Surely this is what your site is about, is to let other members know which casinos are recommended for free chips and customer friendliness. Is this not the whole point of casinolistings.com? Boy

I personally do not see it as spamming but see it as proactive marketing.. Other casinos will not let you redeem 2 free chips in a row. While AdamEve has no problem in redeeming more than 2 free chips in a row, you can redeem as many as you like... And if you make the playthrough good for you!

All your responses to my posts have been very mean. I have always answered in a very diplomatic manner as I do not want to be banned from this very cool site. Red Rose

What is it that I have said or done that seems to be a problem...? What I thought was telling other people about this cool promo on your site was okay?

AdamEve have a very friendly customer service. But it seems you do not like them because of the alleged spamming promo, which I believe is incorrect and not the case @ all.

Please kindly advise me what the main focus and or purpose of your site actually is - as I am confused Scared

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25 July 2012 - 2:21pm
#7

EveCrystal and Scyan, I want to give you my personal opinion on why what you are doing through this and other sites with your promotions. Please take into account that I have post-secondary education in Advertising and Marketing, so this is right up my alley.

In an industry such as gambling, with online gambling in particular, credibility is the biggest thing. There are so many places in the world that are unregulated or are not protected, and rogue casinos have taken advantage of this. For every stand up casino out there, there is another that is ready willing and able to take a player's money with no intention of paying back in the event of a player win.

This is where sites like Casino Listings are important. This site is a place for players to express their personal opinions (both negative and positive) on their own terms. When an outside player jumps onto the website and is promoting a casino because the casino is offering an incentive to do so, that kind of puts the site's integrity at stake.

Sure, I am against your spamming tactics, but I will admit that I have not played at your casino (I probably can't anyway as I am American). It could be the greatest casino ever, but if you are stooping to paying players to putting up positive comments about your site, it ruins your credibility, which we already discussed as being the most important thing in the world.

Let me ask you two: How many great reviews of AdamEve Casino were up on this website before you started this spamming campaign? I have been an active member of this website for about a year and a half, and I cannot remember seeing any. You guys aren't even reviewed on this site. Also, how many negative comments with links have you credited players for?

Exactly.

You need to understand that people are going to be skeptical when they see this. Users on this site aren't stupid, and they have a strong advocate in Ed and the CL Staff who will point out actions like what you are trying to get away with. This place is awesome for a reason, and calling you out for a shady practice is one of the reasons why this place is one of the better online casino sites on the internet.

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25 July 2012 - 10:59pm
#8
scyan wrote:

HI CL-Ed

I came across this new page you have created regarding the "Tell About Promo."
I have read your comment "So I politely asked the person doing it to stop and figured that was the end of it.
Apparently not..." Cry
I did not write another post regarding Adameve casino and it promo as you explicitly wrote that if I do it again you will blacklist the casino. - I am not employed by the casino nor am I a rep. But I did not want you to blacklist the casino just because you seem to have an issue with me! Sad

I really do enjoy AdamEve casino. I feel that you are unjustly targeting AdamEve casino as you have a serious issue with my postings. Surprized

Surely this is what your site is about, is to let other members know which casinos are recommended for free chips and customer friendliness. Is this not the whole point of casinolistings.com? Boy

I personally do not see it as spamming but see it as proactive marketing.. Other casinos will not let you redeem 2 free chips in a row. While AdamEve has no problem in redeeming more than 2 free chips in a row, you can redeem as many as you like... And if you make the playthrough good for you!

All your responses to my posts have been very mean. I have always answered in a very diplomatic manner as I do not want to be banned from this very cool site. Red Rose

What is it that I have said or done that seems to be a problem...? What I thought was telling other people about this cool promo on your site was okay?

AdamEve have a very friendly customer service. But it seems you do not like them because of the alleged spamming promo, which I believe is incorrect and not the case @ all.

Please kindly advise me what the main focus and or purpose of your site actually is - as I am confused Scared

I have no horse in this race, because I already have my favorite online casinos, and I plan to stick to the tried and true, not to mention, I am also from the US, but I am puzzled by one part of your post. This is where you say, "Other casinos will not let you redeem 2 free chips in a row. While AdamEve has no problem in redeeming more than 2 free chips in a row, you can redeem as many as you like... And if you make the playthrough good for you!"

So, is it you can redeem two free chips in a row (with conditions and after "referring friends) or is it "redeem as many free chips as you like?" One is not the same as the other, so I am a bit confused by that statement.

Hope777

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Shawshank Redemption

auCL-Ed
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26 July 2012 - 2:18am
#9
scyan wrote:

I did not write another post regarding Adameve casino and it promo as you explicitly wrote that if I do it again you will blacklist the casino. - I am not employed by the casino nor am I a rep. But I did not want you to blacklist the casino just because you seem to have an issue with me! Sad

I really do enjoy AdamEve casino. I feel that you are unjustly targeting AdamEve casino as you have a serious issue with my postings. Surprized

Let me be completely clear scyan. I don't have a problem with you. That is why I have not mentioned you or anyone else that has tried this in this thread. You were just doing what the casino encouraged. I asked you to stop and you did, so its all good!

scyan wrote:

Surely this is what your site is about, is to let other members know which casinos are recommended for free chips and customer friendliness. Is this not the whole point of casinolistings.com? Boy

Absolutely, but we would like objective and real opinions, not ones the casinos are paying you to give.

scyan wrote:

I personally do not see it as spamming but see it as proactive marketing..

Spamming and proactive marketing aren't mutually exclusive. But spamming is unethical and the internet is a worse place for it. I have a particular problem with the way they double the incentive for people who post a link to their site. This reveals that it is undoubtedly a spamming campaign and that the casino knows exactly what it is doing. At a very high level, one of the main factors used by google and other search engines to rank websites is the number of links pointing to them. Links from sites that are considered relevant are valued higher. So encouraging their members to post links on forums that are specific to casinos is an obvious tactic they are using to acquire links from relevant sites.

They are in effect using you and paying you to spam for them. By using their customers to do it they can put up their hands in denial and say its not us, we're not spamming. But to anyone with a bit of knowledge about this industry and how search engines work, what they are doing is obvious.

I absolutely refuse to let our site be used as a platform for spammers.

scyan wrote:

All your responses to my posts have been very mean. I have always answered in a very diplomatic manner as I do not want to be banned from this very cool site. Red Rose

I am sorry if I sounded mean, that was not intended. If you saw how much spam we delete all the time, the number of dodgy marketers working for casinos that run bots that auto register on our site, and the number of people working all over the world being paid by casinos to sign up and spam our forums you would understand. It is a constant pain and it takes time and resources away from us that we could be using to make our site better.

Ask yourself this. Would you enjoy reading a site where every second comment was a bunch of spammy text, often cut and pasted from the same page with a link dropped into it that goes to a casino site? If we did not work as hard as we do to keep the spammers out, it would honestly be that bad or even worse.

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auCL-Ed
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26 July 2012 - 2:34am
#10
EveCrystal wrote:

Each has his own truth and his own style of making business.

I find your "style" to be unethical the "truth" is that it shows that you have an attitude of doing whatever it takes to "make business" no matter whether it is right or wrong. That immediately makes me think that I would not want to trust you with my money and play in your casino.

EveCrystal wrote:

We enable players to get a No Deposit Bonus to play and win money, is it bad?

You are being deliberately obtuse. Of course a no deposit bonus in itself is not bad, but it is very clear that the things you are asking your customers to do to obtain it are.

EveCrystal wrote:

What can You say about the "Refer a Friend" Promotion? Is it also a kind of spam for a fee? Many online casinos use such kind of Promotion to attract players.

Is that spam, too? We are interested in Your opinion!

Again, a misleading and irrelevant question. No problem with a refer-a-friend promotion, but if you're encouraging them to post links to your site here to claim it then of course it would be a problem.

I am not sure what you are trying to prove here. I have told you that we find your spamming promotion unacceptable so that is that. What do you hope to gain by arguing? If you think you can keep posting and mentioning your promotions in the posts and somehow you will gain some kind of publicity or business from it then you should think again. You're running a textbook case of how to mishandle bad PR and you're just making yourself look bad.

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EveCrystal
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26 July 2012 - 9:41am
#11

Thank You for Your opinions, they are very important for us!

We also do not welcome various spam and do not use it to advance (there is a system for automatic posting on forums).

This promotion was organized in order to increase the number of links and AdameveCasino reviews on the internet (not necessarily positive), so that we could see the pros and cons, and make some conclusions.

We believe that the Internet users have become very lazy and do not have extra motivation; no one wants to do anything. Therefore, the promotion is constructed in such way that the active players are encouraged. Also, it is necessary to notice, that there are players who do not want and will never make a deposit at the casino, but they have great desire to play and to win. So, such promotion is like a compromise between the casino and the player (it is our opinion).

If you have any suggestions how to motivate the users to express their opinions and do not go beyond the ethical standards, do not hesitate to express them, we are always pleased to hear Your ideas.

Best Regards,
Eve Crystal
AdameveCasino Team

uaRusCasinoTester
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26 July 2012 - 10:18am
#12

Adamevecasino. My personal experience
Sorry, my English isn't so good.
I know Eve Crystal as Adamevecasino’s support service manager. And now in this topic I see Eve Crystal as casino’s promoter. Who are you, Mrs./Ms. Crystal? You are PR manager too? Or you are owner/co-owner of Adamevecasino? AdamEVEcasino was named in your honor?
Adamevecasino is miserable kind of online casino. When you win, they turn in a magic way your real money into a “bonus”. At the moment of game (moment of advantageous spin) on your monitor appears an announcement text: "Congratulations! You received a bonus 20 USD". You press the refuse button. But what occurs? Your balance unrecognizably changed. And you go to a live chat to communicate with support service manager -- Eve Crystal.
You say: "I didn't take a bonus. This bonus isn't necessary to me“. Eve Crystal answers: "It is an automatic bonus". You: "And what? Where is my real money?” Eve Crystal answers: "Now you win back a bonus”. You: “What occurs? My prize became win back a bonus?” Eve Crystal: "Yes”. You repeat: "I didn't take a bonus”. Eve Crystal: “The bonus can't be added WITHOUT YOUR CONFIRMATION”. You: “I pressed the refuse button! There is a difference between buttons: to "accept" (it on the left) and to "refuse" (it on the right), isn't it?” Eve Crystal has left the conversation.
There is more. On a site Adamevecasino there is a logo icon of iTech Labs, “world’s premier test lab for online gaming systems”. You click on an icon and... And get on empty page http://www.itechlabs.com.au/certificates/CTXM/RNG_certificate_adameve_08... .
Where is RNG certificate? Who knows ... Where is any other certificate? Who knows...
Look at the list of clients of iTech Labs (http://www.itechlabs.com.au/pages/projects.html). Where is Adamevecasino? Who knows...

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EveCrystal
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26 July 2012 - 10:41am
#13

AdameveCasino guarantees fair play to their players. In order to ensure that game results are truly random, we use a Random Number Generator (RNG). Our games are tested by iTech Labs (independent testing house of gaming applications and transactions) which provides assurance that our games operate correctly, and are fair.

http://www.itechlabs.com.au/certificates/CTXM/RNG_certificate_adameve_08...

empty page??? Joking Dear RusCasinoTester try to open it one more time Smile

Best Regards,
Eve Crystal
AdameveCasino Team

EveCrystal
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26 July 2012 - 11:23am
#14

Dear RusCasinoTester,

Bonus can't be added WITHOUT YOUR CONFIRMATION - it is true and you can refuse bonus anytime.
And support manager explained it to you (looked through the history of Live Chat). And if you use bonus, you need to reach playthrough. There are certain wagering requirements attached to each bonus before the players’ bonus or winnings may be withdrawn/transferred. All T&C are avialible at AdameveCasino website or in the Casino Client and If You have any questions, please don't hesitate to contact us directly at support@adamevecasino.com or via Live Chat and they will gladly help you.

Best Regards,
Eve Crystal
AdameveCasino Team

itmaxim791
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26 July 2012 - 1:13pm
#15

Since i joined the AdamEve casino i thought it was the best casino i had played!!
Support is very good,they try to help everytime you need.
Everytime i had a withdrawal i was paid in less then 24hours.

I raccomend this casino to everybody Wink

caDOEcDOE45
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26 July 2012 - 3:02pm
#16

WOW !! I am amazed at your reaction to an individual who is not only informing team players of their personal experience on a site be it AdamEve Casino or other, have to admit I am one of the guilty ones, I am primarily a poker player, who was looking for a diversion as most of us are and came across AdamEve Casino through a no deposit bonus a very long time ago and have stayed with them , I have never won a dime there but their casino games and tournies are like no other and keep me coming back, promos that are offered there, are for everyone who is interested.
Many casinos out there offer a varity of come-ons, most of them limit themselves, AdamEve Casino does not .
What makes you so different that you do not want to hear our comments being negative or positive ? Is that not what forums are for ? Do your players not want to know when there is a good deal for them out there ?
Believe me when I say , that if as a member AdamEve came to me and asked me to write a review without any frills I would anytime, as I throughly enjoy the site quite simply, and I repeat, honestly I have never made a dime. Recommendation 100%, FUN, FUN.FUN!!!

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26 July 2012 - 5:59pm
#17

This reeks of Spam and trying to spin the message to make the casino look good.

Fail.

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26 July 2012 - 10:14pm
#18
barbadosslim93 wrote:

This reeks of Spam and trying to spin the message to make the casino look good.

Fail.

This is, indeed, getting very old. I am reading "good" (if never winning a dime can be called "good") and "bad" about a casino I am not even eligible sign up with. But here they all come, over to CL, and for what? I still don't understand the purpose of all this, and I am done reading the Adam/Eve threads.

CL-Ed is not only a man of virtue, but of great patience. lol

Hope777

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Shawshank Redemption

auCL-Ed
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27 July 2012 - 3:24am
#19

RusCasinoTester, thanks for your post about the strange goings on there. The link you mentioned seems to be working now. It looks like ITech have certified the software that the casino uses (CTXM) rather than the casino itself. This is because every casino that uses the same software should be identical in terms of expected results and payouts. I would not interpret that certification as any kind of reflection of their business conduct, bonus policy, customer service or anything else. It simply says that the games are random.

maxim791, thanks for the laugh. While I suspect its a poor attempt by AdamEve at damage control, I hope it earned you a free chip.

DOEcDOE45, its seems to me that you either haven't read or haven't understood what I wrote above. Every question you asked has already been answered earlier in this conversation. If you are happy to be used by the casino as a spammer then fine, go right ahead. Just don't do it here. If you have feedback, experience, or promos to share from other casinos that aren't paying you to advertise them, then by all means we would love to hear it.

Like I said, we welcome and value honest opinions and experiences here, but we do not value so-called "opinions" with links back to the casino that are being posted by people receiving payment for it. That sort of thing does a disservice to other players who may read it in future.

I am locking this thread because there is nothing more that needs to be said.

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