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ushope777
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Location: Minnesota USA
Joined: 1 Jan 2011
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29 November 2015 - 7:15pm

Desert Nights 100% Match + $100 Expires 11/30

1 reply • Last post

'Tis the season for casinos to compete for our play time/monies. I received a free 100 bucks from Slot O Cash for Thanksgiving and many other 10 dollar and 27 dollar offers from others.

Here is one from Desert Nights that might be tempting. Only good until tomorrow, so hurry!

If you miss this one, be sure to be checking your email (if you are like me you may not check often enough) for offers from many online casinos.

Received through email:

100% Bonus up to $777 + $100 FREE
Valid Until: November 30th 2015

How to claim? Go to the 'Cashier', then 'Claim Promotion' and redeem your promotion. Make a deposit of $25 or more and the bonus will be added to your account. $100 No-Deposit Bonus will be added after you have redeemed your deposit bonus.
CLAIM NOW

Whatever you do and wherever you play, GOOD LUCK to all my CL FRIENDS! Smile

Hope

2 members gave thanks for this useful post: CL-Ed, CL - klaw

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption

ushope777
Forum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 12524
Thanks given: 1271
Thanks received: 903
6 December 2015 - 3:59pm
#1

Oh my gosh, communication issues at Desert Nights Casino! Yikes! I thought they were going to try to cheat me out of my "free' 100 dollars, then they did a 180. Whew!

Hello, your Desert Nights Cashier Support representative is Ivory

Welcome to Desert Nights Visitor, Ivory will be right with you. Your chat ID is SMX120615032949-1329.

Ivory

Welcome to Casino Support. How may I assist you today?

Visitor

Hi. I used this promotion, and I am wondering when you get the 100 dollars. Thank you

Visitor

Received through email:

100% Bonus up to $777 + $100 FREE
Valid Until: November 30th 2015

How to claim? Go to the 'Cashier', then 'Claim Promotion' and redeem your promotion. Make a deposit of $25 or more and the bonus will be added to your account. $100 No-Deposit Bonus will be added after you have redeemed your deposit bonus.
CLAIM NOW

Visitor

I have ten dollars left of my deposit, so how do I clam the 100 no deposit bonus once I play that through?

Ivory

Can you please provide me with your user name, date of birth, email address and full name?

Visitor

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Visitor

I tried to look at account history, but it was not very detailed

Ivory

Thank you for the information.

Visitor

Sure

Ivory

One moment please while I review the details.

Visitor

okay

Ivory

I am still here with you. It is taking longer than I expected to review your account details.

Visitor

That's okay. Let me know if you have questions. I did put the details of the bonus I accepted above

Ivory

Thank you for your patience.

Visitor

No problem. I am in no hurry

Ivory

A review of the details you provided above indicates that the offer has expired on November 30, 2015.

Ivory

That will no longer be available in the cashier for you to claim.

Visitor

Yes, the initial offer. But I did the match deposit before that date and I have been playing with that money. It is not my fault that I didn't lose all the money before Nov 30th LOL! so I should still get the 100 dollars promised me since I accepted your offer BEFORE November 30th!!!!!

Ivory

I do understand.

Visitor

It is ludicrous to think a person has to play through 100 dollars before Nov 30th to get the second part of the offer. I DID accept the offer before it expired

Visitor

So I should get the 100 dollars promised to me in that offer

Visitor

the bonus will be added to your account. $100 No-Deposit Bonus will be added after you have redeemed your deposit bonus.

Visitor

And I have not received it yet and I deposited on NOVEMBER 29th well before the offer expired so I should still get what is promised above

Ivory

The offer was credited to your account on Nov 24, 2015 Anita; however, it shows that you did not claim it.

Ivory

The free offer also had an expiration date attached which was Dec 03, 2015.

Visitor

Well how can that be when I did not accept the offer until November 29th? I don't know That is impossible LOL~

Visitor

The words do not say that. The words say this:

Visitor

the bonus will be added to your account. $100 No-Deposit Bonus will be added after you have redeemed your deposit bonus.

Ivory

You mentioned that you are referring to the 2nd part of the offer, is that correct?

Visitor

And it said NOTHING that I had to go look for it to "claim it" or "redeem it" It said WILL BE ADDED TO YOUR ACCOUNT after you have redeemed your deposit bonus and it was not so I should still receive

Visitor

Yes, so I couldn't have "not redeemed on Nov 24th since I did not accept the offer until Nov 29th

Visitor

What the heck just happened? We were just talking and our entire conversation disappeared. So now I have to start all over?I don't know

Visitor

Oh, my mistake. Sorry

Ivory

I do understand your frustration at this time "Hope".

Visitor

I see it now. Looked like a new one popped up

Ivory

One moment please.

Visitor

ok

Ivory

Thank you for your patience.

Ivory

I must apologize for the information that was provided above.

Visitor

So will you honor your offer or not?

Ivory

Just to confirm with you, the offer that you are referring to is the 100% Thanksgiving Bonus + $100 FREE?

Ivory

Is this correct?

Visitor

yes

Ivory

Are you aware that the offer is still active on your account?

Visitor

And I just finished playing my deposit - I am down to two dollars.

Visitor

So I was asking after I lose the money how I claim the 100 dollars? I didn't see a place to claim that

Ivory

You would be required to play off your balance.

Visitor

And THEN what is what I am asking please? Does it credit automatically?

Ivory

Once you have played off your balance, please allow at least 30 minutes for the offer to be available in the cashier for you to claim.

Ivory

The funds will not appear in your balance.

Ivory

It will be issued to your account; however, like all the other offers, you will need to claim it in the cashier.

Visitor

Okay. That is all I was trying to find out. I will look for it 30 minutes after I lose my two dollars.

Visitor

And then if I cannot find it after some time I will come back here. Thank you

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption

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