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usUsne
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24 January 2011 - 8:28pm

Online Casino Protection For Players And Their Rights

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Hi CL Members,

Being from the US i wouldn't know what player protections is since most casinos who offer player protection through the licensed countries don't allow US players.

I am curious as with programs like eCogra that Microgaming offers and authorized gaming commissions from countries that are honorable what protection are you really getting? If i didn't get paid from a casino and i reported this to eCogra or their licensee could i expect prompt resolutions?

Also if a casino gets enough complaints would the gaming commission shut them down?

Just preparing myself for when i can play...wink!

Usne

auCL-Ed
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26 January 2011 - 5:46am
#1

What you should be getting:

- A licensing authority that enforces compliance with a set of operating standards.
- An independent body that can arbitrate when there is a dispute between a player and casino.

Usually the gaming commissions don't have the power to directly shut an operator down. However what they can do is revoke a license to operate, which means that the operator either has to leave town or open themselves up to prosecution for operating an illegal casino.

For example, Kahnawake booted all Grand Prive casinos last year after they switched from Microgaming software without telling anyone.

In the case of UltimateBet and Absolute Poker cheating that went on a few years ago, Kahnawake fined them $1.5 million, forced them to reimburse over $22 million to players, and ordered them to fire several employees. You can read the actions that were taken here: http://www.gamingcommission.ca/news/pr09112009a.pdf

2 members gave thanks for this useful post: Usne, Savannah

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usUsne
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27 January 2011 - 4:31pm
#2

Thanks Ed, it's nice to know that protection against shady acts from casinos are actually being dealt with. I hope it's a lesson that they learn and by the looks of it they learned it the hard way.

auCL-Ed
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28 January 2011 - 10:19am
#3

We published an interesting article that touches on this topic today:
Kahnawake Gaming Commission to take a closer look at white label operators

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ushope777
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29 January 2011 - 7:47pm
#4

Very interesting article and topic!

I love how coming here helps us to be as protected as possible and knowledge gained will help me be able to cash out quickly when I win my first BIG WIN! Smile

lol

Hope777

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auCL-Ed
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30 January 2011 - 12:28am
#5

No problem, really it would be better for everyone if the U.S. government established their own regulator and legalised the industry there. You would have proper big companies come into the market and there would be recourse for players if they were ripped off. We can only hope...

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rsCatFace
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30 January 2011 - 11:58am
#6

Yeah, well, hopefully some such moves will come at least on the state level, since it's obvious that no federal initiatives will be fruitful. And if at leas a couple of states regulate online gambling, I'm sure others will follow shortly! Smile

usneg1053
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1 February 2011 - 1:13am
#7

I was wondering what the heck happened at Grand Prive, I stopped playing there when the games changed. I'm glad they got the boot1

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