0
$ £
usUsne
Jackpot Winner!Jackpot Winner!
Usne's picture
Joined: 19 Mar 2010
Posts: 725
Thanks given: 57
Thanks received: 82
20 November 2010 - 4:52pm

So Now What for US Players with Ewalletxpress not an Option?

6 replies • Last post

Hiya Members,

And now the end is near, and so i face the final curtain.
My friend i'll say it clear,.
I'll state my case, for which i'm certain.
I lived a life that's full.......

Oh sorry, can't seem to get that song out of my head lately! Ahhh the trials and tribulations of the US gambler. Where do we go from here? Yes, we have Quicktender but many players are afraid the bottom is about to fall out there too?

Are they going to work on new processors? I hope so because this just is a mess for the American people! Does anyone know of more banking options or new ones that are in the works?

Usne

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
Thanks given: 3364
Thanks received: 2730
21 November 2010 - 5:28am
#1

Quicktender seems to be the most reliable current payment processor, which of course means that it probably makes it a big target. If I were using QT I would make sure that to try to use it for deposits only, and the money I transfer into the account is withdrawn or deposited at a casino or merchant immediately. Strange to say, but it seems that your money is probably safer in your casino account - providing it is a trusted casino.

Non-QT deposits, it seems that credit cards are still the way to go where possible. I believe Netspend prepaid Visa cards are still quite popular. Perhaps you folks in the USA could add to the list here?

As for your winnings - stick to cheques or wire transfer / ACH withdrawals. If your casino won't do those, then get a new casino!

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usPmsqueen
NewbieNewbie
Joined: 21 Nov 2010
Posts: 3
Thanks given: 0
Thanks received: 2
21 November 2010 - 12:45pm
#2

This is what I got this morning from my conversation with Ewallet
Donna: Any updates. Everything we're reading says that you're closing up for US players and our money is gone. Nobody believes yoiu're getting a service upgrade. When can we withdraw our funds?

You are now speaking with Karen of Customer Service.

Karen: Hello

Karen: You want to cashout your account?

Donna: yup

Karen: I need to access your account, may I please have:

1) First and Last Name
2) Mailing Address
3) Login Name
4) E-mail Address

** I gave her all info

Karen: Thank you, one moment please, while I retrieve your account information.

Karen: Alright I will start the process right away and send an email confirmation of this. Be aware that it takes 5-10 business days to reach your account and the fee is 10%. ------- because of the issues we are having it may take longer then the 10 days due to numerous requests

Donna: ok

usPmsqueen
NewbieNewbie
Joined: 21 Nov 2010
Posts: 3
Thanks given: 0
Thanks received: 2
21 November 2010 - 12:47pm
#3

Here is my confirmation E-Mail. Keeping my fingers crossed.

Dear Valued Customer,

As per our conversation, your request for a payout has been escalated to our
Finance Department. At this time we will be transferring $1602.12 into your
checking account. This process may take approximately 5 - 10 business days,
with a $150.00 processing fee to move your funds through the bank.

Keep in mind when making deposits into eWalletXpress using the checking deposit
method it will further delay your cashout request.

Thank you,

Customer Service Department

2 members gave thanks for this useful post: CL-Ed, Usne

usUsne
Jackpot Winner!Jackpot Winner!
Usne's picture
Joined: 19 Mar 2010
Posts: 725
Thanks given: 57
Thanks received: 82
21 November 2010 - 5:40pm
#4

Hi Pmsqueen,

Thanks for the fantastic update. This is great news for players who have money in their account. Wouldn't it be wonderful if before we know it, we are back to making deposits too!

Thanks again,
Usne

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
Thanks given: 3364
Thanks received: 2730
22 November 2010 - 1:15am
#5

Good news, but hold the champagne until you actually receive the money!

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usPmsqueen
NewbieNewbie
Joined: 21 Nov 2010
Posts: 3
Thanks given: 0
Thanks received: 2
22 November 2010 - 4:01pm
#6

I'm keeping my fingers crossed. I'll let you know.

Share this