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You may recall recently the problems encountered by a player Eponine6 who was made to wait from 4-6 weeks to be paid by Rich Casino, and only after we stepped in to help out. In response we blacklisted Rich Casino, Thebes Casino, and Casino Moons as they are all owned by the same operator.
Those of you with a longer memory may recall Rome Casino being busted for offering slots that did not have wild symbols on all the reels, making it impossible to win the jackpot. They pleaded error, repaid affected players, and we - perhaps foolishly in hindsight - gave them the benefit of the doubt.
Well we have been contacted by a manager at Rich Casino who feels we may be being a little unfair in singling out the three casinos we did. He has been unable to convince us that we have made the wrong call though. However I do agree that we probably should be more even-handed in our judgement, so we have taken the decision to warn players not to play at any Top Game powered casino.
In hindsight, it is something we should have done long ago. We just have very little confidence in the casinos, their management, their service, and payment processing. There is no need to take on all this extra risk when playing at a casino when you are already risking your money!
We'll keep an eye on things and if we see some improvement then we may revise our decision.
Anyway play it safe!
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
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This is the very reason why i like this forum so much!! It is you Ed, that looks out for players and steers us in the right direction. I think choosing the right forum for guidance is as vital as the casino we choose to play at.
There should be a list of top notch forums. I am highly impressed by your candor and the fact that the player comes first. Thanks for the heads up!
Yeah, it's really uncommon to see someone stand up so much for the people on their forum, and always give so many useful tips and clever advice. Thank you Ed, you and CL have all my appreciation! 🙂
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