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usdogfather72
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1 February 2012 - 10:21pm

Just hit Jackpot

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I just ( Monday night) hit the progressive for Let Em Ride through Lock Poker...Merge handles their Casino. Jackpot hasn't been approved yet but it was real !!!!

My question is what has been the history of payoffs for Jackpots with Merge and how should I expect to be paid I don't know Any help would be appreciated. Diamond royal flush...way cool !!!

Thanks

usLuckyMe
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1 February 2012 - 10:22pm
#1

Wow! Congrats. I don't the answer to your question but CL-Ed will be here later and I'm sure he will be able to answer your question.

usLuckyMe
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1 February 2012 - 10:24pm
#2

Here is the jackpot link in case you aren't aware of it... http://www.casinolistings.com/jackpots

auCL-Ed
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2 February 2012 - 1:30am
#3

Congratulations dogfather72! I assume your win is this one that our tracker picked up here (around $91,000):
http://www.casinolistings.com/jackpots/rtg/letem-ride-jackpot

I don't suppose you took a screenshot? It would be a cracker!

Merge is actually the poker network that Lock Poker belongs to. Lock Casino (owned by the same people) uses Real Time Gaming (RTG) software and therefore offers their pooled jackpots.

Our most recent experiences with Lock Casino haven't been then best, to be honest. They had financial troubles a few years ago when a lot of their funds were seized. Since then, they have continued to pay players but it is usually a slow and drawn out process, especially if you're in the USA. However, as you have won a progressive jackpot that is pooled across most RTG casinos, the funds don't have to come from Lock's own accounts. So there should be no problem with them not having the money, its more a question of how they can arrange to get it to you given you'll presumably want it transferred to a U.S. bank account. It is even possible that you may be able to arrange to be paid directly by RTG itself.

Let me know if you need any help or have any issues at all, as I have the contact details of the owner here somewhere.

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usbarbadosslim93
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2 February 2012 - 2:07am
#4

Congrats dogfather! Hope you get that banked! Sounds epic!

ushope777
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2 February 2012 - 5:05am
#5
dogfather72 wrote:

I just ( Monday night) hit the progressive for Let Em Ride through Lock Poker...Merge handles their Casino. Jackpot hasn't been approved yet but it was real !!!!

My question is what has been the history of payoffs for Jackpots with Merge and how should I expect to be paid I don't know Any help would be appreciated. Diamond royal flush...way cool !!!

Thanks

Wow! Was Lady Luck ever shining down on YOU! A win like that would make my entire life, lol! Sounds like you will have a couple of options for getting paid. Please do keep us posted. I would love to see that screen shot, too!

CONGRATS! Smile

Hope777

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usdogfather72
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2 February 2012 - 6:54am
#6

Thanks for the feedback...I have a video I made with audio of the jackpot. I'll post it tomorrow. Got a call and email from Mr. Olazabal from Central Despute System who asked for a scan of my DL and power bill...said I'd hear back in few days...nothing yet.

Any advise is appreciated.

usdogfather72
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2 February 2012 - 7:00am
#7

CL-ED ...when you mention possibly being paid by RTG can you be more specific.

Thanks

geGambleMaster
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2 February 2012 - 10:05am
#8

wooow congrats mate! you seem to be lucky though Tongue Let's hope that you get paid, I think there is no reason for such a panic yet - it does usually take some time....

auCL-Ed
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2 February 2012 - 1:12pm
#9

RTG is the software company that makes the games that Lock Casino (and many others use). As you won a progressive jackpot that is shared between lots of different casinos, I figured that RTG may be the ones to pay you directly instead of it coming from Lock Casino, because you didn't really win any of Lock's money. On big progressive wins, sometimes the money is passed from the software company to the casino then on to the player, and sometimes it is done directly without casino intervention.

Central Disputes System is owned by RTG so if you have been contacted by them then it sounds like that may be indeed what is happening.

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usUbetcha
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2 February 2012 - 2:36pm
#10

Kudos to you dogfather72... enjoy the gambling winnings and don't put it back from where you got it! Wink and good luck for the withdrawals though..

Y'all take care.. =^. .^=

usdogfather72
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3 February 2012 - 11:30pm
#11

Still haven't heard from the CENTRAL DISPUTE SYSTEM regarding my jackpot....any ideas

usbarbadosslim93
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4 February 2012 - 1:43am
#12

It may take a few days dogfather. RTG is usually pretty good, but if I were in your shoes (one day, I hope!) I'd keep on them. With that much money sitting there waiting for you, I can't say I blame you for being a little antsy to hear back from them.

More than likely just give it a couple of days. I am sure Ed can shed some light on things if it isn't resolved by then.

ushope777
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4 February 2012 - 3:22am
#13
dogfather72 wrote:

Still haven't heard from the CENTRAL DISPUTE SYSTEM regarding my jackpot....any ideas

Hang in there and keep thinking positive! Keep us posted. Will be waiting for GOOD NEWS! Smile

Hope777

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Shawshank Redemption

auCL-Ed
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4 February 2012 - 4:19am
#14

Yes its the weekend now and I am sure they don't work weekends. Try to relax and wait until Monday!

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nomrbingo83
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4 February 2012 - 6:34am
#15

well congrats, biggest jackpot I ever hit in a Pokergame was for 2000 Euros on Heartbeat poker at Pafonline some years ago=)

usLuckyMe
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4 February 2012 - 1:38pm
#16

It sounds like this is going to be a long weekend for you dogfather. Keeping fingers crossed for you.

usdogfather72
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7 February 2012 - 2:01am
#17

Still no word....CL-Ed can you help ??

Thanks

auCL-Ed
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7 February 2012 - 12:08pm
#18

Have you contacted them again? Did you get a phone number for Mr Olazabal? If not, send them an email and ask for a phone number.

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usdogfather72
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7 February 2012 - 4:07pm
#19

Already have done that !!! When I returned the phone call number it did not ring through !!!

Been over a week now.

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usdogfather72
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8 February 2012 - 3:39am
#20

Still no word !!! Over a week...frustrating. Is there no method for contacting these people ?? Can you help. Don't think they would want a huge black mark on their gaming empire ??

auCL-Ed
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8 February 2012 - 7:27am
#21

I'll send you a PM and see if I can put you in touch with someone who can help you.

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usdogfather72
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11 February 2012 - 10:56pm
#22

I did send Jennifer an email and no reply. Also have gone back to reply to Mr. Olazabal's email. Nothing.

Thanks for your help. Just wanted to give you an update. Not sure what to do at this point.

Dogfather72

usbarbadosslim93
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11 February 2012 - 11:26pm
#23

Have they asked you for documents to confirm your identity? Are you still speaking with the casino about the jackpot?

I really hope this comes to a good conclusion for you soon. I cannot imagine the anxiety you are going through waiting for this jackpot!

usdogfather72
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12 February 2012 - 12:49am
#24

Yes they did ask for ID etc. which I sent and they confirmed as accepted the day after my Jackpot. They said it would take several days to resolve though Central Dispute Systems. Haven't heard from them since. Just sent another email to Lock.

Thanks for the reponse. Any ideas are appreciated.

usUbetcha
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12 February 2012 - 4:59am
#25

Keep up the good spirit, if you persevere.. they may send your big winnings sooner than you think!

Y'all take care.. =^. .^=

usdogfather72
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13 February 2012 - 2:11am
#26

Anyone know of a site where past progressive or bad beat bonus might discuss payment and/or their experiences esp with RTG ??

Thanks

auCL-Ed
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13 February 2012 - 4:05am
#27

I have sent a few emails about this myself over the weekend and I am waiting for a response. I'll let you know if/when I get one.

I've tried googling for past progressive winners but couldn't find anything. Most people in that situation probably want to keep things quiet I'd guess.

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usdogfather72
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13 February 2012 - 5:20am
#28

Yeah, I've been looking around and can't find much info on past winners experience. Might be a good topic for a post on this site. I have gotten back to Lock and , at least, the support people answer my email's ...nothing much to say other than they will forward my request to the Manager.

Also have been looking for a phone number for RTG ...not much out there. My investigation has brought up a few interesting paths such as Hastings International, B.V. and creditpuma.com which seems to be the URL behind many on line posts....all pretty mysterious.

Thanks again.

auCL-Ed
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14 February 2012 - 4:14am
#29

Yes Hastings International B.V. is the RTG company name. I haven't run into creditpuma before though.

I have received a response from the CEO of Lock Casino stating that she is in daily communication with RTG on this, so hang tight. I suggested that perhaps they could be a bit more communicative with you given that no-one seems to be telling you anything.

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usdogfather72
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14 February 2012 - 5:17am
#30

CL-Ed

Thanks for the message and your persistence. Good to hear from her and confirm that she is in the loop.

Would be nice if they were communicating directly with me.

I'll keep you informed as things (hopefully progress).

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