Question about Withdrawal

I am going to chat with MPQ about some of these questions, too, so I am sure I have accurate information before withdrawing from Slot O to MPQ. Waiting for chat to come online right now.

OMG, CL-Ed and everyone! I am completely confused!

Here is what MPQ is telling me now. They say that the withdrawal from Slot O'Cash will NOT count as my one deposit to MPQ!!!! 😢 They are telling me that I have to make a deposit to them using my visa card OR Western Union or I cannot take out my money. (PLUS I have to make a purchase to a merchant and THEN wait 7 to 15 days). I can understand everything about the conditions EXCEPT why the Slot O Cash withdrawal will not count as a deposit to MPQ Isn't that the whole idea of using them? WTH? I am beyond frustrated and upset right now.

Still talking with chat. 😢 :'( :'(

I am beyond upset and depressed right now! WTH? NOW this stupid MPQ is telling me that the 900 dollars I withdraw from Slot O and have sent to MPQ will not be able to be withdrawn for the following reason:

They will NOT count the funds from the casino as my initial deposit (requirement) because one has to make a deposit using Western Union or Visa for it to count. The deposit must be at least 25.00. So, I thought, no problem! I will have the money sent to MPQ, buy something with my money from a merchant, then make a deposit of 25 then make my withdrawal request and wait the insane amount of time and I will be done. BUT NO!!!

There is more:
[CSRep19] Basically, if you deposit $200 for the first 30 days in your MypaylinQ account, you can only withdraw $200. After those 30 days have passed you can request to withdraw the rest of the money, up to $995
[CSRep19] You will be able to withdraw those $900, but just after the 30 day period has passed

I am sickened beyond words and (big baby) close to tears here. I was so hoping to receive my money before 30 + 15 days. After I calm down, I am going to chat with Slot O Cash to see if there is ANY other way to get my funds. I have a horrible, sour taste in my mouth for MPQ now, which makes one jump through a thousand hoops just to get my OWN money that belongs rightfully to ME! 😢

They say this is all for security purposes but that is COMPLETE and TOTAL B.S.! It has NOTHING to do with security, because our documents they make use send should be security enough! It is all about bleeding us for every last dime they can, then give us whatever is leftover.

I am pissed at MPQ, at Slot O Cash for not having better options, and for telling me that MPQ was 'quick and easy" (LMAO at THAT one!) and at the US of A for making me go through all this B.S. in the first place by not allowing adults to make their own decision!

I am beyond angry and upset right now, so I am going to go calm down. 😠 💣 🤢

THANK YOU 🙂 THANK YOU 🙂 THANK YOU, : B'Slim! I will try that. The customer service person DID suggest to me that MyPaylinQ was the quickest and easiest way to withdraw, so I have no idea what that person was talking about! 😢 I will go check out the wire transfer option and hope and pray there are NO hoops to jump through for that method!

Can you believe all those conditions for MyPaylinQ? I could have never imagined! I thought once you sent in your verification documents, which I did right away, that would be it, but how wrong I was!!

Going to go open Slot O Cash right now.

Well, I struck out there, too, Slim. 😢 They are saying the wire is only to my bank account and they do NOT have Western Union. I can't use my bank account right now, so I am screwed. They also said they do not send checks, which is what I wanted in the first place. chatting now.

Sounds like I am screwed. He said I will have to "create a bank account" to get my money. Yeah, right! 😢

As it stands right now, I have no way to get money that is rightfully mine. Not even MyPaylineQ is showing up for me and he is now telling me, after all the trouble of signing up for it, after the other person told me that would be "quickest and easiest" way to get my money. He is saying the system detects the options available for me, then tells me the options that are showing up for me are NOT available for me. Good grief! He is checking into if they can add the MyPaylinQ to my account now, which would be worse case scenario, because it will take 30 to 45 days, but better than nothing. He is assuring me, now that they will find something for me.

BRB

Final Word from chat tonight:

Please give us 24 hours to find a way to withdrawal the money for you

Andy: Because it is not a standard sitiuation

Andy: Thank you for your understanding

They will be emailing me.

Last word, "We will try to do our best for you."

Keep your fingers crossed for me, everyone!

Well, I wish they did Western Union. That would have been ideal. I got my hopes up for a minute there. I was thinking that maybe I could open a savings account somewhere while I wait for my banking issues to be worked out with my checking account. I had some trouble with my account being compromised, so I am giving it a rest right now, as the bank instructed me to do, too.

Don't more casinos have more options for US players for withdrawals than ONE option? They are saying that they only have ONE option right now and that is wire transfer to checking. I got back on chat and asked if I opened a savings account if they could wire it there, and now they do not know. I am going to get out of this thread for the night, as I am just upsetting myself more, lol, and I will let you all know how it is resolved in the end.

I am not saying anything bad about Slot O Cash, because they certainly sound as if they want to try to get my money to me, somehow. It is just the system that angers and frustrates me right now, and I am a bit frustrated with myself right now, too.

Still trying to think positive, and I will keep you all updated. 🙂

Okay. Well, I lied, because I have one more question. I went back to Chat and asked if I opened a Savings account, if that would help. They said, well it would have to be an account that would accept money from us. How would I know that ahead of time? And if a checking account would accept, wouldn't a savings? Would there be a difference? Plus, I can't outright ask at the bank or even over the phone if I set up a savings, will you allow my money from an online casino to be wired to my account, can I? HELP!

They are still checking on other options, and reassuring me that I will get my money, somehow and some way, if the above does not work, but how would I know, ahead of time, if it will work or not work? 🤷

Thank you, Ubetcha. I actually reached my playthrough fairly quickly, but I didn't post about it, because I wanted to make sure I could get my money before I shared the good news. Now that I am having issues and need advice, I had to post. Yup. It was surprisingly quickly how fast I reached it, and I purposely did not check for a while, because I thought there was no way I had reached it. Then when I saw the entire balance showing up on the tournament page, I got all excited, plus even confirmed through chat that I had reached it, because I wanted to double and triple check, lol!

Yes, the MPQ conditions are insane, too, and I am worried that is what Slot O Cash will tell me to do, and I don't want to wait 45 days for my money. I really had no idea how those "e wallet" things worked, but I thought it was a quick transfer of funds both ways. Was I ever wrong.

And, again, I DO NOT buy that it is for security, because the documents should be ample security. Their policies are about greed and taking advantage of people.

I will check out the links.

Hi CL-ED!

Yes, the money is sitting at Slot O'Cash, and I already put my limit on it for what I am withdrawing and what I can play with. I PROMISE you that I will not play it or blow any of it. For the past few days, I have been playing the free tournaments, only. I plan to keep my money! Thanks for the warning/reminder, but I want to cash out my only second withdrawal ever. 🙂 I worked hard for the money, spinning those Lucky Tigers! LOL! 😉

Now I am afraid they will come back and say that I can use the MyPaylinQ. Then I will have to tell them that I don't want to do that either? I also prefer they send Western Union.

What about a savings account? I don't really want to set one up, either. I am getting so tired of all this. I guess I will wait and see what they say. That would be devastating to have money in MyPaylinQ and lose it all. I feel for those people. 😢

Sounds good, CL-Ed, and wise words, as usual. I will keep everything in PM to you, and when I receive my money, I will just post that I was, indeed, paid. 🙂

Thank you for all the "well wishes" everyone! 🙂

mrbingo83 wrote:

sounds like a total mess. I don't know if this is even possible for an american citizen but personally I have bankaccounts in 4 different nations, this would be, Finland, Sweden, Norway, UK. If you ever take a trip somewhere to a bankfriendly place, be sure to open an account! I sometimes deposit funds from a Norwegian Bank but manage to withdraw them to my Swedish or Finish Bank. This however was possible first after long negotiations with the Casino and after an extremly detailed Identity check.

I am not sure if that is possible. That is a lot of bank accounts, MB, lol! I am still patiently waiting. I will check in with them again on Monday. 🙂 Thinking positive............

Back on chat, telling them I have heard nothing. They are asking for my verification documents, which I sent in over a week ago. I hope I am not back to square one! 😢

I am hanging on to what I have, plus some. I am trusting they will figure something out right now, but we will see. I just hesitate to use MyPayLinQ and that is what they seem to want, since no bank account. If I could get my bank account back on track I would be okay! 😢

Thanks for the positive words. 🙂

mrbingo83 wrote:

Hang In there.. I Hope you have told em that you are a member here at the forum and that pep from all over the world are following up on what they do so the losses from not handling this correctly will be far greater than acutally to pay your winnings!

Hi Mr. Bingo. They really sound like they want to help, but what I don't care for is two promises in a row for an email by management within 24 hours and then nothing. That makes me upset. I told them they came highly recommended. I am an "unusual case." Leave it to me to be unusual, lol! Thanks for your words of encouragement.

The most I have EVER withdrawn from an online casino before was $350.00 from Lucky Red and it went straight into my bank account within a few days, so to have a win like this and not be able to withdraw is kind of disheartening, but I am not going to give up "hope." 😉

mrbingo83 wrote:

Well if you dont see the money within 30 days be sure to tell em that we are all watching em and will not accept unfair delays!

Thank you! I appreciate your support, and I will definitely keep this in mind. I hate playing the waiting game. I really did try to be patient at first, but knowing I could have that money in my pocket (and believe me, I need it) but do not is very difficult as time goes on. 😢