usvicki74balo
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25 October 2011 - 1:38am

casino scams

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some of this casinos are scams like the allstarslots ,they let play but dont give or pay ur winnings using excuses about same ip address ,watch before u sign up with them

auCL-Ed
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13 December 2011 - 6:50am
#31

noluck63, judging by your post here and the email you sent us, I am reasonably sure you have misunderstood what they were saying. The casino was most likely trying to say that you have to "wager" $3800 before withdrawing. This is different to winning $3800. Each time you spin the reels for example at $1 a spin, you add $1 to your wagering total. After that accumulates to $3800, then regardless of the amount you have won, you may withdraw. This is common to almost all casino bonuses at online casinos.

It is possible that they have refused to pay you because you have attempted to withdraw a couple of times without satisfying the wagering requirements on a bonus and have you pegged as a scammer or what they like to call a "bonus abuser". It can happen to new players who have not tried an online casino before and unfortunately there are customer support reps who forget this and assume that all players know the rules. Send me a private message and let me know your account number (what you use to login at the casino, but not the password) and I will contact them and see if I can help sort it out.

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usEponine6
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14 December 2011 - 4:50am
#32

Thanks very much for the thoughts and support! Hope, I too had no clue about the extra charge for the Mice Dice feature guarantee option (which isn't really an "option"). I've played the game a few times in the past, but like you, I never stuck around for long because I didn't have much luck on it until this most recent run. The main reason this last time seemed to pay off was that whenever I DID land on the feature, the numbers on the dice determining the number of free spins and the multiplier were fairly consistently on the high side....they were pretty much all 5s or 6s each time. So when they initially said the game had a bug in it, I thought maybe something was wrong with the dice disproportionately landing on the higher numbers. (Whereas the other times I had tried it, I ordinarily got a 1 or 2.)

I'm actually not sure whether I've ever played Mice Dice without the "bug," if the bug has been there for 6 months. I've certainly never been aware of an additional 40% deduction per spin, and had I known about that, I doubt I would have played. It seems a bit sneaky the way it is set up, especially when all of the other "feature guarantee" slots do not have this (at least I don't think they do! Now I'm not so sure it's safe to trust that!) So I was totally confused when the manager sent an initial email saying something along the lines of how "obvious" it would be to anyone who played the game that the full amount wasn't being deducted. Of course, they didn't bother to answer any of my questions trying to understand what went wrong (I only learned from Ed), nor did they respond to any of my other questions re: at least paying the winnings from the other games that no one claims had any "glitches."

It is a tough situation, as you're right that we US players have very few solid options from which to choose. I always thought Club World was one of them, but this is the first non-trivial win I've experienced there, so it's really all been based on word of mouth. I don't know what to think. If they truly did pull the plug and stop paying people on this game, I find it inconceivable that nobody would be talking about it, although I do see your point, Ed, that the lack of commentary makes it seem unlikely that they've gone rogue, as others would presumably be complaining about non-payment. Then again, I've played on their sites for years and, as I said, never had a significant win, so had they been holding back on payments of relatively high amounts during that period, I never would have known. The only other thing I saw out there recently about them was someone else complaining on a different site about Club World's non-responsiveness on something - which to me is a significant issue as well.

Lucky, I agree with you re: getting the word out. Unfortunately, as a US player, I don't have a whole lot of recourse on the legal side, but I can certainly share what happened. I'm giving them one last opportunity to respond to my email, but if they continue the status quo of ignoring it entirely, I will post any and all details (emails I've sent, responses/promises I've received, dates, etc.) here and/or elsewhere, as I think the best I can do is to warn people that this group might be shadier (or going in that direction) than previously believed. Maybe it will save someone else from losing their money there. Or maybe it will get them to honor their commitments to others. I can dream, right? :]

All I know at this point is that, bug or no bug, they have made no apparent effort to answer questions or address concerns -- let alone to try to make things right. It's frustrating that despite doing nothing wrong (other than trusting them with my money), I'm being stonewalled. In all honesty, I've had better treatment and communication with casinos that HAVE gone rogue!

Everything about this has been strange, from the mysterious large balance deduction from my account on a Saturday (when supposedly no cashier or manager who can access was around) to the bizarre array of excuses about the delays in payment to what seemed to be a ridiculous insult to injury of arbitrarily deleting all of the comps I had accumulated. And again, I'm one of their longer-term players who they admitted did NOT cheat or do anything wrong, so there's really no good explanation that I can come up with. Very disappointing.

Exploring other US-friendly casino options....I so wish we had access to some of the top-notch ones I read about on here!!

CL-Ed

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2 January 2012 - 12:25pm
#33

Wow, I'm so glad I read this thread. I was going to deposit money right now so I could play one of the slots tournaments. After reading this, I will be staying away from this casino.

As far as the guaranteed feature, I didn't fully understand it at first. I was playing at a casino that features this. I was playing and had maybe 25% chance to win but I didn't even know what this meant. I changed my bid amount and the guarantee started all over. There should have been a warning telling me that if I changed my bid I would lose my guarantee that I had already paid for. I think I was paying 10 cents a spin for it. I didn't realize I had to pay for the guarantee either until I noticed that my balance kept going down by more than I was bidding. I will be more careful with all casinos owned by Club World.

Eponine6, I would be sick if I won that much money and didn't receive it. The least they could do is meet you halfway since it was not your fault. They could give you back the money you bid even. That still wouldn't make it right but it would be some consolation. I would be very angry and suspicious about all their other clubs too. That is just me. There are several things they could do to make this up to you and they are choosing to do nothing. They could even give you free money to play with again with no strings attached. Not even an apology....wow.

Eponine6

gbkichu7
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11 January 2012 - 9:41pm
#34

Yes I have been cheated by Littlewoods Casino on my first day and then again on second day as well! I lost 300£ in first 2 days! I have been playing with many others but this casino sucks more.
Even they did not show any concern on my issue.
Plss don't play on this casino, especially roulette.
This is really a scam....

ushope777
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11 January 2012 - 10:05pm
#35
kichu7 wrote:

Yes I have been cheated by Littlewoods Casino on my first day and then again on second day as well! I lost 300£ in first 2 days! I have been playing with many others but this casino sucks more.
Even they did not show any concern on my issue.
Plss don't play on this casino, especially roulette.
This is really a scam....

Thanks for the warning, dear kichu7. I hope things start to look up for you soon, and I am terribly sorry this happened to you. Remember to REVIEW all casinos here before parting with your hard earned money. I know many of us find this out too late, but if you do things can be a little more positive for you going forward.

Good luck!

kichu7

auCL-Ed
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11 January 2012 - 10:37pm
#36

kichu7, without knowing what exactly happened, I am willing to go out on a limb here and say that Littlewoods Casino did not cheat you. They use games that are provided by the software developer Playtech, just like many other casinos, and as such they have no ability to alter the outcome of the game. In addition to that they are an established and well known business that had operated in the UK for decades without needing to cheat people. If you are saying that they have somehow cheated you, then logically you are saying that every Playtech casino in the world could be doing it too. And we know that is not the case.

I also have a hunch that you have tried using a roulette "system" and found out the hard way that none of them work.

If I am wrong, and the issue is related to a bonus or some other violation of the casino terms, rather than the casino supposedly manipulating the outcome of the game then feel free to fill me in.

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ushope777
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11 January 2012 - 11:13pm
#37

Thank you for your response, CL-Ed. I read the review and the casino does sound as if they are reputable. I know it is not fun to lose money, but that is the chance we all take, even when playing with our reputable casinos. Sometimes, it does seem as if they are rigged, because we are not winning, but that is what "odds" are all about, right?

Thank you for your balanced and fair opinions.

usUbetcha
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11 January 2012 - 11:18pm
#38

Oh no.. I'm a rookie on this. I started liking the Club World Casinos Group. I just withdrawn small amount of money for the first time today & submitted the Fax Back Form to Manhattan Slots. It specifically said at the bottom to e-mail the documents to the [email protected] I did not think the Live Chat representative should be able to get this info (thanks goodness) 'cause it seems like I have to send this to the above mentioned. I was told the cashier left for the day so he did not have the access to what I've sent. I'm afraid this maybe a sign of delaying the payment..? 🤷

What a rip off indeed if they are not paying the players on time or not at all!!

ushope777
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13 January 2012 - 3:42am
#39

I believe you will find Club World to be fair and pay fairly fast. I withdrew from Lucky Red (a Club World casino) and they paid me directly into my bank account in three to five business days, so hang in there and think positively!

Did you like Manhattan Slots? Kind of a cute set up/format, isn't it? I haven't played there for a while, because I can never seem to win there, but I know others who do.

usEponine6
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14 January 2012 - 8:34am
#40

LuckyMe, sorry it has taken me this long to respond....I was really quite soured on the casinos after my experience with Club World, so I have taken a break from the whole thing and hadn't checked back here for awhile. I haven't had the time or energy to do much about it, but I will say that another month has gone by without a single response from Club World. Nothing. (And, of course, no payment either.)

Thank you for understanding how frustrating this whole thing is! I cannot tell you how excited I was to have won that much money. Unfortunately, I foolishly assumed at the outset that I would receive it without remembering that until it comes through, there is no guarantee. I let myself plan some very special things for my little girl's Christmas that I couldn't do, among other things, and really was excited about being able to pay off some debt. In fact, I stopped playing right at the point where I was capping the wins such that I wouldn't go below the amount I had set that would enable me to do these things. Don't get me wrong...we had a wonderful holiday, and I know that money is not the end-all and be-all, but considering how much I've put in to Club World over the years, I truly didn't think something like this would ever happen with them. Not the lousy treatment, by any means. Though I know options are limited, I think you are wise to be careful about playing with them.

Ubetcha, I hope that hope777 is right that you will be paid by Club World fairly and quickly. I can attest that I was paid by them in the past, albeit only relatively small amounts. But if you win a larger sum there, which I don't hear about happening with them very often, I wouldn't hold my breath about them paying. And if you have a problem that requires assistance or communication, and they decide they would prefer not to deal with it, there is virtually no recourse. The whole thing is very disappointing. Even the rogue casinos we all know to be scams were more responsive - and at least pretended to want to try to help!

ushope777
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15 January 2012 - 3:09am
#41

I do honestly feel for you, Eponine6! I would be so excited if I won $18,000, AND I would certainly expect to be paid. Further, I would be devastated if they did not pay me. I know it has to be such a helpless feeling. YOU were not cheating and you did not know about the Mice Dice thing. I don't get it and does deeply disappoint me.

I have never won a large amount of money, and I will now know to not get too excited until the money is my hand or in my bank!

SO sorry this happened to you! :'(

Eponine6

usUbetcha
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15 January 2012 - 4:05am
#42
Eponine6 wrote:

Ubetcha, I hope that hope777 is right that you will be paid by Club World fairly and quickly. I can attest that I was paid by them in the past, albeit only relatively small amounts. But if you win a larger sum there, which I don't hear about happening with them very often, I wouldn't hold my breath about them paying. And if you have a problem that requires assistance or communication, and they decide they would prefer not to deal with it, there is virtually no recourse. The whole thing is very disappointing. Even the rogue casinos we all know to be scams were more responsive - and at least pretended to want to try to help!

======================================================================================
I've checked today and it's still pending. I only got an e-mail that they did receive my request for withdrawal. I'll be waiting next week. Wish me luck and thank you everyone for sharing your experience here. 😇

usLuckyMe
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15 January 2012 - 6:52am
#43
Eponine6 wrote:

LuckyMe, sorry it has taken me this long to respond....I was really quite soured on the casinos after my experience with Club World, so I have taken a break from the whole thing and hadn't checked back here for awhile. I haven't had the time or energy to do much about it, but I will say that another month has gone by without a single response from Club World. Nothing. (And, of course, no payment either.)

Thank you for understanding how frustrating this whole thing is! I cannot tell you how excited I was to have won that much money. Unfortunately, I foolishly assumed at the outset that I would receive it without remembering that until it comes through, there is no guarantee. I let myself plan some very special things for my little girl's Christmas that I couldn't do, among other things, and really was excited about being able to pay off some debt. In fact, I stopped playing right at the point where I was capping the wins such that I wouldn't go below the amount I had set that would enable me to do these things. Don't get me wrong...we had a wonderful holiday, and I know that money is not the end-all and be-all, but considering how much I've put in to Club World over the years, I truly didn't think something like this would ever happen with them. Not the lousy treatment, by any means. Though I know options are limited, I think you are wise to be careful about playing with them.

Sometimes it's good to take a break and re-evaluate things. I still think there is something they could do for you. Each person who reads what happened to you may second guess playing there. They will lose business. If they would just make an effort, I bet you would feel differently about them even if they didn't pay the amount they feel was earned because there was a bug in the program. What could they do at the minimum to make you feel better?

usEponine6
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16 January 2012 - 1:23am
#44

Had they even responded to my emails or questions, that would have gone a long way!! And their attitude the few times I managed to get them was less than pleasant. I honestly think they should have paid the money - or compromised and paid at least a portion of it, as this is certainly not going to hurt them given the amount of business they get. If nothing else, they should have paid the funds I won on the games OTHER than Mice Dice, as no one claims that there were any bugs in those games, but they never bothered to respond to me on that point either. But if they were absolutely dead set against paying the money (despite initially telling me they would), I agree that they could have done any number of things. At least given me comps or something. I believe Ed even suggested that to them, but clearly they were not receptive. Even if they paid nothing and gave me nothing in the way of benefits at the casino, it is true that I would have felt better if they had at least made an effort - responded to emails, answered questions in a forthright manner, pretended to care about their customers.

Though I wouldn't have loved it, I would have been ok with any of the above, and I gave them a long time to resolve it. At this point, though I still wish they would come through, I'd say the bridge is pretty much burned. Given that they've proven that they have no compunction about falling off the radar completely and ignoring the voicing of concerns if they don't want to pay, I don't know why I would trust them to pay any other funds I might win if I were to play again. The bug in the system might explain their decision not to pay. It does not explain or excuse their decision not to give me a straight answer about it (they still haven't even officially told me that they would NOT be paying, despite my asking the direct question several times) nor their irresponsible behavior ever since then.

Even at this late date, if something were to happen - if they were to pay any portion or even contact me about this to try to find another resolution - I would certainly share it here, as it might give others some comfort. But regardless, I have no intention of giving them another dime, as they've lost all credibility with me.

CL-Ed

usEponine6
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16 January 2012 - 1:27am
#45

And LuckyMe, I just reread your message and realized it was in the present tense - as in what could they do NOW, even after all this, to make me feel better. An email acknowledgement/response, even after all the time that has gone by, would be better than nothing. It doesn't seem that that should be too much to ask. Any sort of resolution whatsoever - even if not in my favor - would be preferable, in my mind, to the way they have left it, which is pretty much pretending it never happened and burying their heads in the sand.

Hope777, thank you for your kind words. And Ubetcha, I'm sure you'll get paid....mine was an unusual situation. I just think the way they handled it was unprofessional. I have no reason to believe that they won't pay out most of the wins as they seem to have done in the past. (I similarly have no reason to believe that they'll pay out the more unusual big jackpots or be responsive in such cases, which is where my issue lies.) Best of luck!

CL-Ed

auCL-Ed
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16 January 2012 - 11:34pm
#46

This is a classic case of the adversarial attitude that many casinos have adopted when it comes to their own customers. After finding themselves the target of scammers and clever advantage players, the first response from casinos is more and more often one of hostility - i.e. everyone is guilty unless proven innocent. And inevitably innocent customers get tarred with the same brush and it all ends badly.

mrbingo83

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18 January 2012 - 12:30am
#47

CL-Ed, I still wonder what their excuse would be for not, at the very least, paying out for all winnings that were NOT related to MiceDice. If they can deny so many players their money for that game alone, identify a glitch, then I would certainly think they would have the ability to separate the winnings, wouldn't they? That is my burning question.

Also, I wonder how many others were denied a refund due to this "issue?" It is just not right! 😢

auCL-Ed
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19 January 2012 - 11:47am
#48

We can only speculate on those questions unfortunately. For the first I'd say that they would claim that the money won on the other games was won while betting with money won from Mice Dice. And as for the 2nd, I still find it odd that no-one else is complaining about this (at least not all the places I have looked, and I did look far and wide).

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usgeneraljam
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14 February 2012 - 6:46pm
#49

I too have been waitiong for Club world to send me $2000 since last spring. No answers etc. I am a newbe on this site so had I been active last year i could have warned all of you. This practice from Club World started October of 2010. Loosing ACH's etc. And when questioned why they cant just send a bank note (check) and let the customer worry about cashing it thats unthinkable. On the other hand, again not knowing that this site had Black listed Silver Oak I have been playing there, not winning much but when I do withdrawl it comes via Wesyern Union when they tell me it will. Perhaps Club World shjould be the Blacklisted. By the way again not knowing until it was too late I also am waiting for over two weeks a measly 150.00 withdrawl from Buzz luck to show up. Im not that confident it will

The General

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15 February 2012 - 3:21am
#50

Hi generaljam, if you would like, please send me a private message with your account name at Club World and I'll see if I can help get you paid (use the "Send PM" link under my details to the left of this post).

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ushope777
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16 February 2012 - 6:58pm
#51
generaljam wrote:

I too have been waitiong for Club world to send me $2000 since last spring. No answers etc. I am a newbe on this site so had I been active last year i could have warned all of you. This practice from Club World started October of 2010. Loosing ACH's etc. And when questioned why they cant just send a bank note (check) and let the customer worry about cashing it thats unthinkable. On the other hand, again not knowing that this site had Black listed Silver Oak I have been playing there, not winning much but when I do withdrawl it comes via Wesyern Union when they tell me it will. Perhaps Club World shjould be the Blacklisted. By the way again not knowing until it was too late I also am waiting for over two weeks a measly 150.00 withdrawl from Buzz luck to show up. Im not that confident it will

The General

That is crazy that a blacklisted casino actually sends you your money AND uses Western Union? I wish they would ALL use Western Union. That would be the answer to all my prayers and problems, lol!

usEponine6
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21 March 2012 - 3:02am
#52

Hi. I realize this is now dated, but I was curious whether General was ever paid. I, of course, was never paid my $12,000, and Club World never bother to responded to me again about my inquiries, so they are certainly on my own personal "blacklist," but I seem to only hear about isolated instances with them (very little positive or negative these days, but they seem to be riding off of their old reviews), so I'm curious whether I was the anomaly. Ed, have you found them responsive with this and other types of issues that have come up? I'm just curious really. My view is already tainted to the point that they'll never see another cent from me, but if it sounds like they are cheating others too, I'll be more vocal about it around the internet to warn people off. If it seems like people are being paid fairly, I won't stir things up further, but I'd be interested to hear of anyone actually receiving payment for a big win from them. (In the few anecdotal accounts I've found, it tends to be on the larger payments where they have at times become unresponsive or stingy, so I'm curious how much truth there is to that.) General, I hope you finally received your payout. And congrats on your win!

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21 March 2012 - 3:50am
#53

well, i don't have any complain of clubworld casinos. I play a lot at AllStarSlots and Buzzluck. My biggest withdrawal was $500 and they paid me very fast. Only took 2 business days to get the money in my account. 2 weeks ago i recieved a $30 free chip from Highnoon, ounce completed the wagering requierements, my withdraw was $250 or $300 ( can't remenber precisely what was the exact amount ). They also paid in 2 business days. Well, i trust a lot on clubworld casinos and all my withdrawals this year ( about 8-10 ) were treated in a very professional manner.
Live help is also very friendly and last week i was so out of money and went to live chat of Allstarslots and beg ( 🙂 ) for a free chip. In 10 seconds a $25 free chip was credit in my account.
I will keep playing in all the clubworld casinos because i trust them 110%. They never cheated or bad treated me not even by far.

Aladdin's Gold Casino
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Manhattan Slots
Buzzluck

All tested by me and never had any bad issue in any of the above casinos.

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22 March 2012 - 2:36am
#54
generaljam wrote:

I too have been waitiong for Club world to send me $2000 since last spring. No answers etc. I am a newbe on this site so had I been active last year i could have warned all of you. This practice from Club World started October of 2010. Loosing ACH's etc. And when questioned why they cant just send a bank note (check) and let the customer worry about cashing it thats unthinkable. On the other hand, again not knowing that this site had Black listed Silver Oak I have been playing there, not winning much but when I do withdrawl it comes via Wesyern Union when they tell me it will. Perhaps Club World shjould be the Blacklisted. By the way again not knowing until it was too late I also am waiting for over two weeks a measly 150.00 withdrawl from Buzz luck to show up. Im not that confident it will

The General

I would definitely like to know more about this. How strange that you are paid from one on the blacklist but the ones with the more reputable reviews are not paying?

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22 March 2012 - 3:01am
#55
hope777 wrote:

I would definitely like to know more about this. How strange that you are paid from one on the blacklist but the ones with the more reputable reviews are not paying?

According to this member, he won 150.000 dollars on Buzzluck? Must be one of the biggest wins in the history of online gambling. May we have the honor of a screenshot from your account to see by our own yes that incredible winning? Siver Ok is a honest casino that pays the winnings? For god sake, that's the first time a read this in any gambling site. Clubworld casinos isn't a trustful casino group and silver Oak is? Sorry sir, there is some inconsistent information in this post.

ushope777
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22 March 2012 - 3:26am
#56

Doesn't make sense to me either. And $150.00 is not that big of a win?

ptnoctipaulo
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22 March 2012 - 4:41am
#57

Ups, yes 150 not 150.000. If he won that amount and if he's account is ok, he will be paid. I have bigger withdrawals from that casino.

auCL-Ed
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22 March 2012 - 5:58am
#58

Unfortunately generaljam never contacted me so I wasn't able to help him or her out. I can't believe that they would rip someone of for $150. I am more inclined to believe that they are in America and falling foul of the constantly shifting sands as far as payment processing goes. If you're outside the USA like myself or noctipaulo then you'll be paid quickly every time.

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cawinner1177
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Joined: 23 Mar 2012
Posts: 2
Thanks received: 1
23 March 2012 - 8:54pm
#59

I thoughts are stay away from all rtg casinos ,really think theres only one good online casino left that is spin palace casino ,the rest wether or not there legit or not pay nothing . Im really tired of gambling sites promoting garbage casinos because there paid to promote them , adn the people that suffer are the players. latest bonus.com site says gowild caino is there rated number one casino what a joke ,go play there and see what happens ,after 50 deposits you will get nothing yet there customer support is nice lol nice because they are screwing you out of mney so they should be nice and no its not a bad run, rey8.com casino stay away from that casino period rogue ,casinoroom casino stay away rogue but yet some gambling sites say there ok what crap.my advice stay away fom all online casinos .netent software is another joke good games no pays, im sick of hearing from casino supports ,oh your on a bad run or try a different game , the problem is online casinos dont pay anymore they are al hurting so bad most are almost out of business

Ubetcha

auCL-Ed
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Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
29 March 2012 - 7:11am
#60

It sounds like you really need to take a break from online gambling altogether winner1177. If it is frustrating you that much and you feel that you aren't getting a fair shot then the best thing is to don't play at all. After all this is supposed to be entertainment, not a job that makes you feel bad!

winner1177 wrote:

Im really tired of gambling sites promoting garbage casinos because there paid to promote them , adn the people that suffer are the players.

I agree with you on that, although I don't think you picked the best examples.

Re GoWild - their games are exactly the same as every other Microgaming casino including Spin Palace. The payout odds are set the same at all Microgaming casinos and individual operators cannot change them. Therefore you have the same chance of winning at all of them, assuming you aren't claiming bonuses that lock you into playing for longer or higher wagering requirements. Whether they are the best casino in the world is highly debatable (I don't think so) but they certainly aren't a bad or cheating casino.

Re Net Entertainment games - the payout rates vary between games, and every game has its payout rate published. If you click the little help icon on the bottom left of a Net Ent game then scroll down to near the bottom of the help page that pops up it states the payout rate. We have them all recorded in our database, here are a few:

Top paying Net Ent games:
Mega Joker - 99%
Jackpot 6000 - 98.8%
Blood Suckers - 98%
Fishy Fortune - 97.9%
Kings of Chicago - 97.8%
Devil's Delight - 97.6%

Almost all the nice new games they have released in the last year or so like Frankenstein, Jack and the Beanstalk, Robin Hood etc are between 96 and 97%.

The worst paying ones:
Relic Raiders - 90%
Tiki / Geisha / Icy Wonders - 93 - 93.5%
Super Lucky Frog - 93%
Tales of Krakow - 93.2%

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.