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geGambleMaster
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31 August 2011 - 7:56am

William Hill Blacklisted?

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Hi everyone, I am a newbie here, though love gambling and especially online gambling a lot.

The first thing that caught my eye on Casino Listings website is that William Hill Casino is blacklisted in the review section. (http://www.casinolistings.com/casinos/william-hill-casino-review)

I played there for a long time, though I had no problem with the website, withdrawal or anything, I didn't even had to contact support team as everything was crystal clear there. I just want to know your opinions, has anybody else played there? I have several bucks on my WH account and was planning to bet them back, but now I suspect whether it is worth or not.

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auCL-Ed
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31 August 2011 - 1:05pm
#1

Yes indeed, that one is a bit of a weird situation. About two years ago now, William Hill merged their online operations with a group of casinos that had a very poor reputation for being dodgy, owned by a company known as Cpays or Webroute Services, and these days known as Affiliates United. Before William Hill came along they had their fingers in a lot of bad pies - hardcore spamming campaigns, blackhat SEO, ripping off players and webmasters etc.

The worst was when a woman won a $4.1+ million jackpot at Joyland casino and they wouldn't pay it to her. They tried to tell her she would be paid $9000 a month which worked out to be almost 40 years, and when she refused they ended up trying to put part of the money in her account as a bonus and make her play through it. In the end she was paid around $2 million in one go and they flat out refused to pay the rest. The thing is it was a Playtech network progressive so Playtech paid the full amount to the casino, but the casino did not pass it all on to the player and the rest just "disappeared". Teddy Sagi, who is the founder and major shareholder in Playtech and who once served jail time for stock manipulation and fraud, was the owner of this group of casinos at the time. You'll have to draw your own conclusion about what happened to the money.

More info here in these stories:
Joyland jackpot win turns into nightmare
Predatory Joyland Casino progressive jackpot update

To this day, Joyland Casino still has the gall to put this woman's win at the top of their "winners" page.

In the merger, William Hill basically acquired the casinos, outsourced to the same people in control of these dodgy casinos and then held their hands up and said all those past debts and obligations have nothing to do with us. So they are blacklisted for moral reasons I guess. I used to play there myself a few years back when they used Cryptologic software before they got into bed with the crooks, and I never had any problems. As we say on our rogue casinos page, your chances of being ripped off by William Hill itself are low due to the name recognition if nothing else, but I would not go near any other casino in that group, even with someone else's money.

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geGambleMaster
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5 September 2011 - 8:43am
#2

Thank you CL-Ed for explaining... All I can say is that I'm more than surprised, and feel more than lucky that I have quitted playing there... I imagine myself at the place of that woman..That's terrible.

Anyway, the SEO they've done is still effective, I just tried searching casino in Google and William Hill turns to be in the first few results. This may be extremely dangerous to the newbie players, they can so easily be mistaken by all their promotions and generous offerings..

The only thing to avoid being engaged in such a situation,where you cannot even trust Google results... I think is to read the whole story of the online casino you intend to play at, but I doubt anybody does that before choosing where to play...

auCL-Ed
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5 September 2011 - 9:20am
#3

Yes we try our best to keep people informed! But you are right, at some point its up to people to do their research before they play. And really, the large majority of people are not going to win €4 million so they will never have that problem.

I don't think that people are really in danger by playing at William Hill these days (their other casinos, maybe). But I also don't believe their past behaviour should be forgotten or swept under the carpet.

There are other reasons too. Behind the scenes we have received emails with thinly disguised threats against us from people working for WIlliam Hill. We were told "it would be better for our site" if there were no reviews of their casinos instead of a bunch of bad reviews. I believe that statement was deliberately vague so it can be interpreted in many ways.

Also a few times we have caught people working for them spamming the forums here with links to William Hill websites. When we decided enough was enough and emailed them to complain they outright denied it, even when we provided proof. What are the odds that some random internet surfer is going to post links back to William Hill sites using keywords like "casino" and "bingo" on related forums? Anyway the last email I received from them regarding the spamming said this:

Quote:

I am going to discuss this with the SEO department now and send you an official answer. If you don’t hear anything more from me it will be because I found you to be correct and I will be hanging my head in shame.

It was July 5, and we never heard back. That says all we need to know.

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geGambleMaster
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5 September 2011 - 10:42am
#4

They seem to be hanging their heads in shame. Wilted rose

Anyway, I what I can't get is that they are so popular around the world, why do they need to damage their image with such "cheap tricks ".. I do not believe they have ever experienced the shortage of players...

As for the research before playing, as there are no borders for online casinos (except legal ones), it gets even more difficult to warn newbie players against some fraud... Word of Mouth is not enough in this case...

gbcarpmite
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5 September 2011 - 11:26am
#5

i,ve played at william hill and have dove very well , i found no problems they paid out quickly with no fuss

geGambleMaster
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5 September 2011 - 11:54am
#6

It has been the same for me, but as CL-Ed said, good old times have gone and nothing is left from the old William Hill, and what's left is blacklisted....

den0sferatu
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7 September 2011 - 1:35am
#7
carpmite wrote:

i,ve played at william hill and have dove very well , i found no problems they paid out quickly with no fuss

same here... had big withdrawal last time without any problem. support is still good. thats the important things for me. still playing there Smile

btw. sportsbetting they ve limited my account... this sucks

geGambleMaster
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7 September 2011 - 7:35am
#8

hi n0sferatu, when did your last withdrawal take place? And Why is your account limited I don't know

I do not play there any more, although I guess many others do...

den0sferatu
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7 September 2011 - 5:17pm
#9

Hi GambleMaster, I think WilliamHill doesnt like surebetter and value players Smile Six bets and my account has been limited *whooooooo*

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7 September 2011 - 8:29pm
#10

William Hill's online casino has lost a lot of its reputation over the past 2 years. Ever since they affiliated themselves with lower quality online casino, their services and reliability have drastically downgraded.

geGambleMaster
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8 September 2011 - 8:32am
#11
n0sferatu wrote:

Hi GambleMaster, I think WilliamHill doesnt like surebetter and value players Smile Six bets and my account has been limited *whooooooo*

I am not defending William Hill, neither play there any more. But what happened to you seems quite strange for me I guess you had won a lot and that's the reason maybe ?

den0sferatu
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8 September 2011 - 11:33pm
#12

yeah, I had a big withdrawal. lol without problems, get the money within 36 hours

everyone has their own opinion, but FOR ME WilliamHill ist still a good bookie and onine casino. Wink

geGambleMaster
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9 September 2011 - 8:03am
#13

Hi n0sferatu, of course you should have your own opinion but the point is that I thought of William Hill as the best and most popular online casino before reading what CL--Ed has written, but now I guess that he is much more competent than me in this subject, so I prefer to share his opinion. I searched the web after that and found out that every single word written in this thread is true, so I'd rather not risk my finances Smile All I can do is to recommend you to do the same .

den0sferatu
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9 September 2011 - 1:43pm
#14
GambleMaster wrote:

All I can do is to recommend you to do the same .

Sure, now I am forced to visit other sites anyway, because they ve limited my account to 50 Cent a bet lol I ve no more reasons to play there.
I would not recommend WH but I wouldnt advise against WH too. For me, it s a good website. Nothing more and nothing less.

regards,
n0sferatu

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11 September 2011 - 8:59am
#15

Hmm.. fortunately I have not played in William Hill for a long time, but still it is surprising that we see this giant online casino blacklisted...

auyobes
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11 September 2011 - 11:50pm
#16

I used to play there back in the Cryptologic days. Used to have some fun tournaments and regular bonuses but this was years ago. Haven't been back since the software switch.

auCL-Ed
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19 October 2011 - 7:01am
#17

It looks like William Hill has been blacklisted by its own employees!
Employees Walk Out Of William Hill

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19 October 2011 - 11:21am
#18

Breaking News! I guess some major changes are gonna happen soon in online casino industry, and that doesn't promise prosperous future for William Hill I guess........

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19 October 2011 - 7:56pm
#19

With their jobs in jeopardy that WIlliam Hill will move operations to UK or Gibraltar you really can't blame them for walking out. But will it help their cause to hold on to their jobs? I don't think so. I think William Hill will try to put a temporary band-aid on the situation until they set up operation somewhere else.

Offering them a week's salary to stay won't offer them job security. At best they are just creating hardships for the company and getting even when they are out in the street jobless. But i do give them two thumbs up for taking a stance!

auCL-Ed
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20 October 2011 - 12:38am
#20

It might sound harsh for the poor guys losing their jobs, but a complete clean-out of the management there and relocation to the UK or Gibraltar would actually improve William Hill in my eyes. They made a major mistake in taking over a bunch of rogue casinos and then letting the same people who had been running them continue to do so.

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20 October 2011 - 8:06am
#21

William Hill dropped 12.7 pence, or 5.3 percent, to close at 228.8 pence in London. The shares have risen 34 percent this year, giving the company a market value of 1.6 billion pounds ($2.5 billion). It seems that they have some strategy to improve the situation, I think the re-organization of the stuff and management will only do good for the company.

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20 October 2011 - 1:44pm
#22

I am sure that kind of move will be beneficial for the corporate world. But for the "little" people of the world that are struggling to make a living i get it.

It is definitely a corporate world and we are just living in it!

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geGambleMaster
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21 October 2011 - 1:13pm
#23
Usne wrote:

It is definitely a corporate world and we are just living in it!

- well said.

And when we acknowledge that the world we live in is fully corporate, we should try our best to stay updated and always think of self-improvement, otherwise nobody will enable us to make living in this tough competition....

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25 October 2011 - 11:50am
#24

This just gets better and better. Or worse I guess, depending on your point of view.

http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/884718...

My personal favourite part:

Quote:

Mr Topping became suspicious when the Tel Aviv office refused to comply with an internal audit instigated by head office and denied the bookie access to its computer systems.

After hiring ex-Israeli intelligence officers to go through the systems, the bookie claims to have found plans for a rival business and that a rabbi, fish feeder and hairdresser were on the books.

Mr Topping is also known to be livid over an alleged string of payments from the Tel Aviv business for table-tennis coaching for managers.

I know its a bit smug to say "I told you so" but ... I told you so! lol

These guys running William Hill's online operations are completely shonky and have been for years, even before WH acquired them and handed over their business to run. I still cannot believe that a company of the stature of William Hill got into bed with crooks like this.

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geGambleMaster
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27 October 2011 - 8:11am
#25

I agree Ed, it's hard to believe that WH decided to deal with such an un- reputable company... I was shocked when I found put that the managers had decided to use WH to start competitor business..

auyobes
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28 October 2011 - 3:29am
#26

This is hilarious. Sounds like the tail is wagging the dog over at WH

geGambleMaster
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28 October 2011 - 10:38am
#27

hm... hilarious is not the exact word.... What's happening is something more than hilarious...

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25 November 2011 - 6:50am
#28

Hi all especially CL, I'm new here and a novice online gambler. I'm glad I found your website CL because I was intending to play at William Hill (vegas roulette) untill I read yours and others comments re William Hill.

I only play roulette and I only play dozen progressive bets, so far I'm thinking of playing at Betvoyage, Ladbrokes, Virgin and Mr Green casinos because of their 10p minimum dozen bets.

auCL-Ed
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25 November 2011 - 11:17am
#29

Welcome enzed, I take it you're a kiwi!

From memory I think Betfred also has 10p roulette, though I am not sure if they allow 10p on the dozens. Ladbrokes, Virgin Casino and Mr Green are all good reliable casinos. Betvoyager are a bit of an unknown quantity.

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