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Windows Casino Review

Windows Casino is an online casino established in 1998 with games supplied by Playtech. It is operated by HECTYC B.V. and is registered under the jurisdiction of Curaçao. Last updated: November 21, 2014.

usThis casino is no longer open.


rating: Good


Review of Windows Casino

Windows Casino is a Playtech casino licensed by the Curacao Government that has been around since 1998. At one stage it ran RTG software and had a terrible reputation. However the change of software, new management and the passage of time has seen the casino operated smoothly and professionally for the last few years. Just so we are clear here, despite what the casino may be trying to suggest by their name, this casino has nothing to do with Microsoft and it is not the official casino of the Windows operating system.

Software and game selection

There are over 120 games in total at Windows Casino, including a variety of both progressive and non-progressive slot machines, Marvel Comics licensed games, classic table and card games, video poker and more. The casino is available as both downloadable software and an instant play flash site which you can play via your web browser. Both the instant play and downloadable games have high quality graphics and sound and present an excellent gaming environment. Some of my favourite available for play at Windows Casino include Gladiator, Wolverine, Streak of Luck, Thor and Great Blue.

The progressive games are part of the Playtech jackpot pool, which means the jackpots build up quickly via play at the large number of different Playtech casinos. Our jackpot tracking service keeps tabs on the jackpots, and some such as Beach Life are regularly won for 7 figure sums. You can see the current values of all the jackpots at the casino in the table below.

For the players that prefer table games, Playtech games have high production values and feature some good variety such as Blackjack Switch and a Blackjack game with rules that include surrender. The cards are dealt smoothly and the speed of play can be adjusted to suit your preference.

Banking and Support

Windows Casino accepts a wide variety of payment methods including all major credit cards and e-Wallets (see right of page for full list). Most deposits are credited to your balance instantly, while withdrawals at this casino are considerably slower. Cashouts are held for a minimum of 48 hours in a pending state that allows you to reverse (and potentially lose) your winnings, and in all my withdrawals from this casino have taken anywhere between 3 and 5 days to come through.

One thing for the high rollers and progressive players out there to take note of is the withdrawal limitation of $5000 per week. The T&Cs do not say one way or the other whether this limit applies to progressive jackpot wins. As I have come across many Playtech casinos that do in fact include progressive wins in their small monthly withdrawal limits, the omission is more than a little suspect. The only prudent course of action is to assume that the limit includes progressive wins, and certainly my attempts to glean the answer to this question from the live chat support were unsuccessful. Speaking of which, 24 hour a day customer support is provided via phone, live text chat or email, and there are operators available speaking a variety of European languages.


Windows Casino is a decent option for fans of Playtech games. It has high quality games, 24/7 support and has been around for over a decade, albeit with a chequered history. High rollers and those of you who enjoy playing the mega progressives should be wary of the small weekly withdrawal limits though.

This casino is no longer open for business.
5 replies • Last post


zuga's picture
Joined: 12 Dec 2007
Posts: 355
Thanks given: 28
Thanks received: 9
1 April 2008 - 10:30am

I played here back in March.i deposited $90,and then asked CS to remove sign up bonus.
Started playing 2x$1 hands,lost couple of hands and then switched to 2x$5 hands.
It was nerve breaking game, since i was low as $15 and high as $160..this time i wasnt looking to double up money, so i withdrew $150..Pending time for withdrawal was 4 days.
Four days later i received email from windows CS saying that my withdrawal was declined...i quote : "Unfortunately, we are unable to process your request until you comply with our promotional bonus Terms and Conditions by wagering on appropriate games and/or fulfilling the minimum wagering requirements" end of quote.
I was badly surprised since i was only playing with my initial deposit, so there was no wagreing requirements to be met .
So i sent them reply ,explaning the whole thing , and of course, they had no choice but to validate my claims.

1 member gave thanks for this useful post: mrbingo83

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
16 February 2014 - 9:43pm

Hello! Windows casino is powered by playtech, and provides a players two welcome bonuses ( i mean bonuses on first two deposits), and of course i decide to join this casino, why not? 100% boost for first deposit, and very sweet 250% boost for second deposit! I start from 40$ deposit which was doubled by casino without any problems, and i even should not contact support and ask credit my bonus, i hate when such happens that you need go to chat and ask to credit bonus, such casinos usually not playing by me anymore. My first 80$ balance i lost playing thai paradise and rome and glory + captain treasure pro, my favorite playtech slots, but they was cold that day. But anyway, i decide to make second deposit of 50$ with nice 250% bonus, and repeat same slots, and shame that i lost second time. After this i never play at this casino... Two deposits and no luck with both, such happens with me many times.
Support: Did not test
Withdrawals: Did not test
Software: OK!
I give to windows casino 3 stars, i believe they're just average playtech casino. I did not like poor promotions, and i am pretty sure that they had 4 days pending period for all cashouts, which i am hate, hate this pendings at all casinos!

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 32
Rated this casino
19 March 2014 - 1:47pm

Hi, i hope you will enjoy my review of windows casino. This casino offers to new players 100% bonus on first deposit and it is also powered by playtech. Pity thing that this bonus is not cashable, and not big also, but i am anyway decide to give this casino a shot. I start from 50$ deposit with 100 % bonus this gives me 100 $ on my balance to play, i try many slots including marvel jackpots, but unfortunately i did not find any luck for me playing this slots, and just decide to forget about this casino. Probably a month after this i found in my email adress promotion for 200 % bonus at windows casino, and bonus is cashable as live chat told me, so i think this is good offer and make deposit 40$ to play with 120 $ . I try many different slots and did not find any luck once again, this happens, and every player can face bad streak when he can not win anything with his deposits, so i just uninstall this casino and forget about it. But i think windows casino is good and safe to play, and if you searching new playtech casino you can try it. I hope you will have more luck than me.

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
15 July 2014 - 3:00pm

Windows casino provide games from playtech and like any other online casino with this software it is allow to download games on personal computer probably this is why i am really like this software and enjoy it too much. I played at this casino couple of time and overall my experience is good and i did not notice for me anything bad from casino or any attempt to steal my money or cheat me by any way. Everything fine and i can confirm this because i even use live chat assistance only once in this casino with general question about my payout and have no any other problems. Bonuses that casino send me on my email always was very generous and high and i use this bonuses quite often. Verify take 1 day for casino document team to approve my account and payout takes here about 4-6 days it is can be slow for some players who not like to wait and who impatient but for me it is good enough speed. Comp points at casino also have and i was happy with that to change points to real cash even once have 130$ payout from redeeminmg my comp points in this casino.

1 member gave thanks for this useful post: CL - klaw

Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 188
Rated this casino
28 October 2014 - 9:03am

Windows casino i played couple of times, have once or twice withdrawal, and in short i have interesting and good experience with this online casino. Casino have only playtech software, but luckily playtech had a lot of interesting slots to play, and for me there is always my favorite slots which wait for me and which i am ready to start playing. At windows casino i never had any problems with customer support, because agents was usually online and if i had any questions to them they had help me in no time and without any problems. Promotions and bonuses are good, but this is not what playtech casinos should be proud of, because usually there is always lot of different bonuses at any many other playtech casinos. Payout to skrill taken for me about 4 days to get money, with verification documents that casino kindly ask to me send, so no problem here, but of course too long for me, i did not like to wait more than couple of hours, and when we speak about whole days of course i am very sad about it. I am already uninstalled this casino and most likely will not play in it again.

1 member gave thanks for this useful post: CL - klaw

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