William Hill Casino is an online casino with games supplied by Ash Gaming, Playtech, and Red Tiger Gaming. It is operated by WHG (International) Limited and is registered under the jurisdictions of Gibraltar and United Kingdom. Last updated: August 20, 2019.
William Hill Casino is operated by the famous William Hill Company that was established in 1934 in the United Kingdom. This company specialises in betting and legal off-track wagering and has a wealth of experience from which to draw upon. It was all the more surprising then to find that William Hill aligned itself with a company renowned for its dodgy conduct in the online casino industry - and its subsequent actions were enough for us to slap a warning on this casino and recommend players look elsewhere.
William Hill slid into oblivion when engaging in a joint venture with Playtech in 2008, transitioning from a Cryptologic operation over to Playtech's platform in 2009. This resulted in the quite incredible decision to hand over the keys to William Hill's online casino operations to the same Israeli Playtech subsidiary group responsible for the notorious cPays group of casinos (later known as Affiliates United). These included such houses of ill repute as Joyland Casino, EuroGrand Casino, and 32 Vegas, which was later renamed to 21 Nova Casino after losing a legal battle with 32 Red. The group was renowned for its poor treatment of players, unethical business conduct, heavy engagement in spamming, and ripping off of webmasters engaged in its various affiliate programs.
The now shuttered Joyland Casino is most famous for refusing to pay a $4m progressive jackpot winner the full amount of her win, with around $2m in change going missing in the process. Upon discovering the situation it had bought for itself when it took over the publicly beleaguered cPays casinos, William Hill denied that it had any responsibility for the missing funds and refused to pay the winner the money she is owed. They did this despite continuing to employ the very people that had ripped the punter off. To this day she still has not been paid in full.
These days William Hill is no longer engaged in the joint venture with Playtech. After years of public acrimony between the two parties and a dysfunctional working relationship that included the Israeli office staff walking off the job at one stage, Hill exercised its option to buy back its share of the deal from Playtech, along with the casinos in question, for an inflated sum of more than £400m in 2013. Some might find that poetic justice but it hasn't helped the poor jackpot winner in getting the rest of the money she is owed, and until she is paid in full William Hill and all its casino properties will remain on our blacklist.
There is not much more to say other than if you were thinking of playing at William Hill you would be wise to look elsewhere, with other well-known UK brands such as Bet365 offering a safer and more reputable alternative.