Review of Wild Jackpots
Wild Jackpots Casino is an online casino operated by Go Wild Malta Limited. It is effectively a "skin" of its well known sister, GoWild Casino, resulting in both the good and bad that entails. After having spent some time at Wild Jackpots Casino, I put together this detailed evaluation of a casino with a lot going both for and against it.
Software and game selection
Wild Jackpots recently updated their gaming platform to offer an array of games on a web-based platform. This opens the casino up to literally hundreds of games from developers that partner with the platform.The new platform opens players up to games from the likes of Net Ent, Ainsworth, GameArt, Play'n Go, and more, which can be played from both your desktop or mobile device. Unlike previous versions of the casino that were Microgaming exclusive, everything is played in your browser window, and there is no download version available any longer.
I found the Wild Jackpots website very easy to navigate and well laid out, and I was able to find any game I wanted through the search bar immediately. You can also use the genre bar to find and filter through a wider assortment of titles. I also gave the casino's mobile site a try on both my smartphone and tablet, and found that both performed admirably.
Slots are the biggest selection of games at Wild Jackpots Casino, and you will find all of Microgaming's video and classic slot titles on offer within Wild Jackpots' virtual walls, as well as several other games from the other developers mentioned above. The casino also offers progressive jackpots, including the Mega Moolah, King Cashalot, and Major Millions prizes. Table games and video poker machines are plentiful, and there is a selection of live dealer games that include live Blackjack, Roulette, Baccarat, and Casino Hold'em. The live dealer games are provided by specialist live studio suppliers Evolution Gaming and Authentic Gaming.
If there is one drawback to the fine selection of games on offer, it is the lurking presence of games from a couple of suppliers that we regard as rogue here at Casino Listings - specifically Pragmatic Play and Betsoft Gaming. Both suppliers have an awful history of conduct ranging from the merely unprofessional to the outright fraudulent. We have no confidence that you are getting a fair game when playing games from these rogue outfits, and we urge you to avoid their games if at all possible. The presence of these games at Wild Jackpots is a definite black mark against this casino.
Banking and customer support options
Transacting with Wild Jackpots is easy to do and the sheer number of options that you have for depositing should mean that you have no trouble moving your money into the casino. The methods available include credit cards, popular e-wallets, and a large number of localised bank transfer services. Withdrawals are generally processed after a 48 hour pending period. My test withdrawal for this review took a couple of days to reach my Skrill account which is just about on the limit of acceptability for me. I was asked to supply identity documents even though I had already done so before at GoWild. I did note also that there is a €10,000 payout limit for each transaction, and that the casino will not pay out more than this amount in a fortnight, which they call "10 business days" to try to make it sound shorter than it really is.
In terms of customer support, the casino provides staff 24 hours per day to assist you via chat, email, and telephone. Although I never had an issue with the casino operating technically, I did contact the support staff to inquire about bonuses and kick the tyres so to speak, and found the staff reasonably quick to respond within a minute or two and knowledgeable about the questions I asked.
Beware of bonus policy traps
Part of the terms and conditions that we always analyse when conducting a casino review concerns what the casino terms "promotional abuse". These terms are designed to protect a casino from advantage players. However I found the terms at Wild Jackpots to be particularly objectionable due to their vague and all encompassing nature, not to mention the fact that none of them are enforced while you are playing. Here are a few fine examples:
- Decreasing your bet amount by 60% or more after a win for the purpose of clearing Playthrough Requirements (wagering requirements) while a bonus/promotion is still active
- Switching from a game with a low wagering contribution (e.g. 25% or less) to one with a higher wagering contribution (e.g. 70% or more) after a win, for the sole purpose of clearing the Playthrough Requirements (wagering requirements) (Including, but not limited to, betting on roulette in order to generate winnings and then switching to slots in order to clear Playthrough Requirements (wagering requirements)
- Placing a bet equal to or in excess of 20% or more than €8 of the claimed Bonus amount
- Placing even money bets on Baccarat, Blackjack and Roulette
- Constantly using the double-up feature to increase winnings
For example you could probably argue that you weren't "constantly using the double-up feature" should the casino decide to ding you for it, but good luck getting them to agree. But my biggest bugbear is the fact that the casino does absolutely nothing to prevent you or help you avoid breaking these rules. Try to place a bet that is too big, or even too small based on your previous bets? Too bad, the software won't stop you and the casino can and will invalidate your winnings when you try to withdraw. I know that this is the way casinos have conducted themselves for the past decade but it is well past time for players to say enough is enough. Writing rules like this but failing to program them into the software is simply not good enough any more.
Security, fairness, and responsible gaming
Wild Jackpots Casino goes out of its way to promote the fact that their games are fair to players and that their casino is secure as well. The casino uses SSL encryption to protect both your gameplay and personal information going both to and from the casino at all times. Wild Jackpots is licensed to operate by the Malta Gaming Authority.
Responsible gaming is addressed at Wild Jackpots Casino with the site providing a page on its site that helps describe problem gaming, identifying it, and providing information about how to contact groups that can assist you. However there are no self administered controls that allow you to limit your deposits, wagers, or time spent at the casino. Instead the casino instructs you to contact support and request them to implement the limits. The same goes for self exclusion. They need to do better in this regard.
Wild Jackpots Casino does a lot of things right, delivering a great gaming experience backed by an impressive suite of casino games. However it is undermined by a number of problems that leave me feeling that the casino is well behind the times. When you take into account the pending withdrawal delays, the rogue software suppliers, the withdrawal limits, and the vague bonus rules, it is clear to see that there are plenty of better casinos around that are more worthy of your time.
Wild Jackpots all other brands under this group (including GoWild and AstralBet) is shutting down operations as of 31st December 2020. We suggest that if you have any funds with this casino, best to make your withdrawals while you can.
GoWild Casino and Wild Jackpots has a UK license so in order to conform with UK Gambling Commission's tougher regulations they don't accept AU players among many other countries.
However, they created GWCasino (intentionally and confusingly similar) which DOESN'T hold a UKGC license. GWCasino does accept Australians but note doesn't offer the same level of protections for players, nor does it offer the same range of games or software providers.
Received this email from Wild Jackpots today. What I find amusing is the fact that they offer their affiliate site Go Wild Casino as the new place to go for Aussies with your information having been setup on the GW Casino site. Yet CL shows that GW Casino does not accept Aussies. Im confused :\ 🤷
We’d like to inform you that, starting from the 16th of January 2018, in light of recent regulatory changes imposed by the Australian government, we will no longer be accepting activity from this territory.
To diminish the inconvenience, our partner GW Casino is ready to step in and keep the fun going. Head on over to their website and you’ll find that your account has already been setup with the same credentials.
It’s been a pleasure.
The Wild Jackpots Team
CL - klaw
I tried Wild Jackpot a few months ago, I made a deposit with Neteller and took a 200% deposit bonus, then within 3 days I finished wagering, could hardly save my money but finally I can get 5x from the total deposit I made, enough ridiculous because the victory I got was not from top providers like play n go or microgaming, but from booming game providers, after that I tried to make a withdrawal but I had to verify my account, after that within a few hours after I sent some documents they requested has approved the documents I send, and is about a few minutes on the same day I received money in my account bank from wild jackpot, it was very surprising to me, because when I play on other sites I have to wait several days for account verification and time extra for the withdrawal process, but the wild jackpot is very interesting because they me approve the account and the withdrawal on the same day I made the first withdrawal, it is amazing
This is Good casino,bonus deposit 200% with wagering 20x,rarely have casinos that have a bit of wagering required,from little win we can finish wagering is the slot player's desires, in vain a great win just to spend wagering that piled up and make frustrated,except of the bonus no deposit.
So This casino is very worth trying, and remember a little wagering makes you easier to attract profit 😉
I Joined with wild jackpot,claim match deposit, and then i start playing, and then my all money spend,and i go out, and then I DONT WANNA GO BACK!! 🤠
i register wild jackpot casino after read promotion on my neteller. i made a deposit to claim my welcome bonuse. but no bonus credited to my account. i contacting their customer service they said do not give a welcome bonuse to the player from my country. I advise them to read T&C. there are no such rules in T&C. because I have read full. there is not rules that my country not eligible to receive bonuses. after that they are give me bonuse
CL - klaw
The second casino from Gowild which is just as good as its sister. I play here less than at gowild but have made a few deposits and had one withdrawal. Everything worked fine and get the offers here almost as often as fir Gowild itself. Everything Else is on the same standard, received my money quite fast. Its almost a shame they don't have netent games but still a good casino. 3.5 out of 5 Stars.
CL - klaw
Wild Jackpots is a sister casino to Go Wild casino. I had played at Go Wild so I kind of knew where I was getting into. For new registrations they offer either free spins or free chip, they change their promotions frequently. Although my country wasn't eligible, after a long chat with their live support I was given a good will bonus. I was close to meeting wager but I didn't. So later I decided to take their promotion with deposit, I think it was a 200% match. I made deposit with skrill and got the verification email for that transaction, but the money wasn't in my players account. I had a long chat and only the next day cashier added money and bonus to my balance. I was very frustrated with the delay, as it wasn't my fault. What surprised me was the fact that support didn't apologize for inconveniance, just nothing. I lost the money and after that I haven't made any deposits and somehow I just think that there are better casinos for my taste, but at least the have great game selection.
I like Wild Jackpots design. My favorite combo of colors blue+white works good on me:)
I have made just one deposit here but had an interesting gaming session. So there's my story: i lost my deposit with welcome offer some days before March 19. On March 19 was my birhday. I didnt have money that day for gambling and was very expecting to get many freebies from casinos but i just got 10 eur 1x wagering bonus from lithuanian sportsbookie "Topsport" and some spins from couple casinos. Was really disappointed. Birthdays are sad days for me at all and for these gambling sites which gave me something i started to watch like to my best friends... By the way, despite these casinos, i didnt get any gifts:(
Ok, but now about Wild Jackpots:) So after i made bets on Topsport and lost other freebies started to watch out casinso i played. And found that i left 0.09eur at Wild Jackpots. I adjusted 9 lines at Penguin Splash game and got bonus. After that i had more than euro. And after that i went to Lucky Laprechoun. And after that to Immortal Romance and after Romance i had 195eur plus 5000loyalty points and it meant that i can redeem them to 5 eur. So i had 200 eur from just 9 cents:) And it was really great gift to me:)
However my withdrawal was pending for next 3 days and on that third day i reversed it and lost on my lovely "Immortal Romance"..😢
A sister casino provided, by the well known management of Gowild Gaming limited,
who runs also ofcourse gowild casino, they thought it's nice to build an extra casino which i agree with!
wild jackpots offers always massive promotions, 20 deposit and you get a 100% and like 200 spins, this is just an example, because sometimes its way more spins!🙂 wild jackpot have a sireously good customer support, very fast on issue's and they know everything about there promotion's, my experience is that wild jackpots agents are little bit better then from go wild! but there's a small thing at wildjackpots, if you don't make enough deposits , you won't get any free spins from them even though they send you no deposit spins per email, then they are not there i experienced this few times, very frustrating. speed of withdrawals depends seriously sometimes 1-3 hours sometimes 24 hours! i always had good experience's with wild jackpots, so it's really worth it to try them out, very nice and good looking casino:)
2 CL-Ed, Conundrum