Wild Jack Casino Review

Wild Jack Casino is an online casino established in 1999 with games supplied by Microgaming. It is operated by Digimedia Ltd and is registered under the jurisdictions of Kahnawake and Malta. Last Updated: December 9, 2023.

This casino is no longer open for business.


Our rating: Subpar


Review of Wild Jack Casino

Wild Jack Casino is a long established casino that forms part of the Jackpot Factory group of Microgaming casinos. In fact it has been in operation since all the way back in 1999. This group was once regarded as one of the best, but these days they are fairly mediocre due to the implementation of a bunch of player-hostile rules and withdrawal limits, not to mention their affiliate program being caught out stealing from its members.

Blacklisted due to affiliate program shaving

In early 2016, we were alerted to several complaints and reports of theft (a.k.a. "shaving") made against this casino's affiliate program, Brightshare, by concerned affiliate marketers. In checking our own figure with the program we were dismayed to find that we too had been victims of this scam perpetrated by Jackpot Factory management. In addition to this, the casino has made a couple of concerning changes to their payout policies which include the introduction of a mandatory 48 hour hold period on withdrawals and a win limit clause designed to punish big winners. These are alarming developments that suggest, based on our experience, that the casino's operator may be experiencing cashflow problems. Players are therefore well advised to avoid this casino and others run by the same management.

Software and game selection

Wild Jack is an old-school Microgaming casino that is best experienced by downloading and installing the provided Windows software. This gives you access to over 400 games that Microgaming has developed over its almost 20 year history in the online casino business. If you prefer to play in browser or on your mobile device you can do that as well, albeit with a smaller and sometimes different set of games.

As usual slot machines represent the bulk of the gaming library, wth over 300 to choose from, but Microgaming casinos are known for their extensive table game selection and this casino is no exception. You can indulge in many variations of Blackjack, Baccarat, Roulette, Caribbean Stud, 3 Card Poker and Craps, among others. There is also an extensive video poker collection.

Progressive jackpots are plentiful at Wild Jack casino an they can be won by both slots and table game players alike. Each jackpot is pooled across casinos that run on the the Microgaming network, which means that the jackpots increase in value as players from all around the world contribute to them while they play at various different casinos.

Banking and Customer Support options

You are able to deposit and withdraw at Wild Jack Casino using a variety of banking methods including credit cards, e-wallets, and bank transfer services (see the full list on the right of this page). I am sad to report that the payment speed of this casino has declined over the years. Whereas at one time you could expect to be paid in hours by this casino, now every withdrawal is held for a minimum 48 hours before it is processed and withdrawals are not processed at all on weekends. There is also a limitation on the amount you can withdraw per week should you win five times or more than your total deposits at not just this casino, but all casinos in the Jackpot Factory Group. This is a strange rule that seems designed to punish lucky winners.

Customer support is contactable via online chat messaging, email and telephone. There are handy local numbers for players to call in various countries, or a single international number for players from other countries, The support personnel at Wild Jack are generally experienced and well trained, though waiting times can sometimes be 5-10 minutes.


Wild Jack, and indeed all casinos in the Jackpot Factory Group, were once among the best casinos on the internet. Sadly that is no longer the case and the challenge presented by new multi-platform casinos with better game variety and faster payment speeds has seen the management of this casino take the long stick to its players and affiliates instead of rising to the occasion. We simply cannot recommend that players play here given both the current withdrawal policies and what we know about the thefts committed by the casino's affiliate program, Brightshare. Avoid.

Warning! This casino is blacklisted and should be avoided.
12 replies • Last post


Bronze PlayerBronze Player
Almeyda's picture
Location: Indonesia
Joined: 8 Jan 2018
Posts: 272
Thanks given: 133
Thanks received: 150
Rated this casino
30 January 2018 - 3:23am

I do not know if in casinolisting wildjack got a bad response and has some payment problems, a few months ago I tried to make a deposit and a bit of luck, the game a bit tough and I did not get results, a little lucky because I did experiments with little money, so when it fails I do not care, it's quite surprising when I read some negative reviews above from some players, thanks for the important information, thank you casinolisting

CL - klaw

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Kepskis's picture
Location: Lithuania
Joined: 29 Nov 2014
Posts: 174
Thanks given: 68
Thanks received: 134
Rated this casino
10 May 2017 - 12:07pm

Stay away from this casino. This is casino is blacklisted and spotted as scam. I made couple of deposit there some time ago, made withdrawal of 300$ but I haven't received it. Support wasn't answering me and later in the end they blocked my account with no reason. I was trying to unblock my account and receive my winnings but unsuccessfully. Don't make any deposits there and mark this site as scam. Terrible casino room..

Joined: 27 Jun 2016
Posts: 94
Thanks given: 5
Thanks received: 99
Rated this casino
6 May 2017 - 12:15pm

have been a regular player here for over 10 years! Made numerous deposits since then, often multiple times in a week and had a few withdrawals which all were paid. I stopped playing there some time ago and the payouts were slow and I ran into issues with support more and more often. They frequently send me promotions (also by snail Mail) with freechips to tempt me back but I’m not convinced. I cannot fully recommend this casino. Support was unfriendly a couple of times a bit aggressive. Unless they improve, I’d play elsewhere in the meantime…

CL - klaw

Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3897
Thanks given: 344
Thanks received: 1140
Rated this casino
6 June 2016 - 11:36pm

Wild Jack is one of those casinos which has given me a lot of headaches in the past. It was quite some time ago when I saw them offering 5€ free chip. I was already a member at their sister site so I decided to give them a try. To get the chip I had to verify my phone and I just couldn't do it. I was sending the text message from their page but I didn't eceive any confirmation code to my phone. Then I had a conversation about that on live chat and it was one of the longest sessions I've had. Support was unprofessional, rude, left chat so I had to reconnect multiple times. I spent over an hour with support and they didn't help me at all and at the end I wasn't given any free chip and had wasted my time. After that I was sure they should be avoided so somehow it doens't surprise me to see that they are blacklisted here.


Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
14 September 2015 - 5:38pm

Wild Jack Casino,
an old but good known casino!
if you enter there casino, you reach a bit old designed website, but there's way more behind it then you would think. they have an amazing casino, where players will be treated very good! lot of free rewards received, free bonus received only for being active, even though i won few times after each other, they still weren't to greedy to give me a free bonus or some free spins for just being active, this is amazing! maybe there casino looks as mentioned before old, but they will definitely not disappoint you. very fast on sending out withdrawals, few hours and it will hit your e-wallet (bank takes 1-2 days). all welcome bonus carry a 30x wagering requirement which is quite fair, they have a special system for releasing bonus funds, called Clearplay bonus system keep this in mind, if you don't like this system i would recommend to not take bonus, clearplay means that wagered bonus funds are released in 10 euro increments as there chat agent told me. i think this is an pretty great system! Wild jack is a very good casino, with a good name, and no bad words against them.


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PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks received: 119
Rated this casino
12 December 2014 - 3:07am

PeDrone’s Wild Jack Casino Review
Casino Software
Another Digimedia Ltd. casino and fortunately this one did not decrease my digimedia’s personal ratings and also paid me a bit, so this review will be in good sound 🙂

Welcome bonus
Although this casino spams my email almost every day about bonuses, it actually does not offer nothing better than 100% match deposit bonus. But – I am sorry, mistake! There is a great 5$ no deposit chip that is characteristic:) appreciate!

Deposits and withdrawals
I used Skrill as well as by Microgamings and the same used for withdraw, FINALLY! 🙂. Deposited 30->60 (with bonus) , withdrawed 300 bucks = 10x successfullness, i actually consider that pretty low multiplier, but better than a zero 🙂
Withdrawal took 3 days from request and verification 2 days. That is in my opinion … a long time, even for a microgaming casino.

I played only Agent Jane Blonde, and Thunderstruck – this one succeeded in making me richer than I was, and I am thankful to it for it 🙂

I recommend the casino, it offers rare no deposit chip and it offered me even rarest withdrawal possibility, and the most rare, I used that out! 5/5 without question 🙂


Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
18 November 2014 - 2:56pm

Wild jack casino is another microgaming casino which destroyed my soul, because here i also have experience of cancelling my withdrawal after i had good win(if there is could be a people who can kick my stupid head everytime i want to reverse it - it would be awesome, but unfortunately i am always gamble alone). Wild jack casino it is good casino from many points of view, not awesome like some other brands, but generally services that casino give to player is really good, and it is hard to say something bad about wild jack casino. Bonuses provided to me quite often, nothing special, best offer was 200% bonus up to 100$ + 50 freespins on immortal romance. Took this offer of course, it is awesome. I get paid couple of times from this place and did not have any troubles with it, 3-4 days and money come to skrill. But for me it is hard to play in this casino, i am impatient, and pending periods is not for me in microgaming casinos. But this place deserve 4 marks, it is not bad at all. Not the best online casino, but i do have some good wins here so have good experience.

CL - klaw

Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
29 October 2014 - 10:51am

I am really glad to welcome you at my another positively-sounded report (I have recently count cca ratio positive:negative review stories and its quite a low number) 🙂
This casino is another one belonging to one of my favorite groups overall whole online gambling world – Jackpot Factory Group (also with All Slots Casino, one of the best casinos ever, and All Jackpots Casino – also quite reputable). It also offers 5$ (or euro / your currency equivalent) no deposit free mobile casino bonus – you are going to claim it, when you register through its mobile site and verify your phone number via SMS (but be sure to enter the correct number on the first try, because if you change it later, you wont receive any SMS yet anymore and will be forced to contact support – a little bit time-consuming).
Although my glorious entering to this report, I have not deposited at this casino so far (but, if we consider all Jackpot Factory casinos, I have been already a deposit virgin only at this one). The reason? Simple, this casino looks the least advanced (client, design, also overall advertisement and reputation), so it got certainly less players -> for me that means less chances to win 🙂 But I tried to playthrough the 5$ and I got to ~40 $, but the wager was not finished and until I finished that, I lost everything (to be correct, I finished it and had 6$ and I did not success in taking the balance to the sky once again 😀.
4/5 for me (rounded 3.75/5) thanks to the bonus and casino group 🙂

CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
3 September 2014 - 10:28am

Wild jack casino is one of those casinos, at which you probably will play only once, and then forget about it, because it is really not very interesting to be loyal for this casino - it is does not rewards you with anything. But let me be straight, and start from pluses for this online casino.
+ Software. Of course the fact that casino has download application created by MG it is already big plus. I do not tried instant play version of the games, and can not comment anything about it, unfortunately.
+ Customer support. Like always for casino rewards group of online casinos, this is their best thing that they can offer. CS is really awesome, and i can recommendate to use live chat, that working 24/7, and well working.
And unfortunately there is some minuses for wild jack casino.
- Withdrawals can took about a week in some ocassions, but usual withdrawal time is 3 or 4 working days. I am telling it not form my experince, but from experience that other players had and share it with me.
- Bonuses. Like i said in begin of my review, most likely you will not be long time player in this casino, because it does not reward you with bonuses.
Final mark.
Casino rewards brand, typical mistakes for this group.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
16 July 2014 - 6:15pm

Wild jack casino it is one more very typical microgaming brand that really not have nothing outstanding or unique but it is strong average brand that i played few times and generally my experience can be placed somewhere between good and very good. Casino software allowed to download on personal computer and this guaranted experience without lags and also you can download games once and it will be stored on your computer and you will not need to download it every new time when you want to try it.Live chat support is really great and it works every day in a year without any breaks for coffee or something of course i can not prove it but every time in different time i contact live chat i was get help in good time and live chat agents was very professional and help me with every my concern. Bonuses is typical and also here is presented typical 'freerolls' which is actually impossible to win anything without spending some good amount of your own money i did not like such freerolls. Verify take 15 hours only and it is good speed for any microgaming casino payout i did not have a lot but two of my withdrawals get to me in 4 days.

CL - klaw

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
12 March 2014 - 1:10pm

Hi, i hope you will enjoy my review of wild jack casino. This casino using microgaming software, and give to all new players 100% welcome bonus on first deposit. Nothing special, that is true, but at least they double your deposit to give you some more playtime and fun. I play at this casino only once, with my first deposit of 70$, i played break da bank again slot, and was managed to find my self at 300$ at peak point, but then comes streak on all others slots, and with 20$ left i just return to break da bank again, and this slot boost me at 300$ again. I was interesting what will be next, and in my mind was thought that after bad streak on all others slot i should get lucky streak, i just go to others slots again, but this time they again just suck money. With 20$ left i go to break da bank again one more time, but now this does not work and i finish my journey at this casino, and never made any more deposits there, so i am not very experience with wild jack casino. But i believe this is good casino, i saw some nice review about this casino, and did not see any bad review or complaints, this is always good sign.

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
21 January 2014 - 2:16pm

Hello! Wild jack casino is a part of jackpot factory group. I play there not so long ago, and i like their welcome offer, you get bonuses on your first 4 deposits, so i think for myself that this is nice, and with 4 deposits and 4 bonuses of course you should win something. Also they run freerolls, and this is one more reason to join this casino. I start from 50$ deposit, and of course i lost it. I can say that i made 3 more deposits of 50$, total 200$, but did not win anything, absolutely zero luck, i try to play different ways, but luck on this day was not on my side, so i use all 4 deposit bonuses, and did not win anything, but i am absolutely ok with it, because it is gambling, and you should understand that you can not win every deposit, moreover you probably will lost more, than win, as this is how casino and casino games made. So of course i understand that this is just bad swing of luck , and i did not blame casino for this, like other people do.
Support: DId not test
Withdrawals: Did not test, damn.
Software: OK
3 stars. Wild jack casino have nice welcome bonuses, so i recommend you to try it, and i believe you will have more luck than i.

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