Wild Jack Casino Review
Wild Jack Casino is an online casino established in 1999 with games supplied by Microgaming and Microgaming. It is operated by Jackpot Factory Group and is registered under the jurisdiction of Malta. Last updated: June 8, 2016.
Review of Wild Jack Casino
Wild Jack Casino is a long established casino that forms part of the Jackpot Factory group of Microgaming casinos. In fact it has been in operation since all the way back in 1999. This group was once regarded as one of the best, but these days they are fairly mediocre due to the implementation of a bunch of player-hostile rules and withdrawal limits, not to mention their affiliate program being caught out stealing from its members.
Blacklisted due to affiliate program shaving
In early 2016, we were alerted to several complaints and reports of theft (a.k.a. "shaving") made against this casino's affiliate program, Brightshare, by concerned affiliate marketers. In checking our own figure with the program we were dismayed to find that we too had been victims of this scam perpetrated by Jackpot Factory management. In addition to this, the casino has made a couple of concerning changes to their payout policies which include the introduction of a mandatory 48 hour hold period on withdrawals and a win limit clause designed to punish big winners. These are alarming developments that suggest, based on our experience, that the casino's operator may be experiencing cashflow problems. Players are therefore well advised to avoid this casino and others run by the same management.
Software and game selection
Wild Jack is an old-school Microgaming casino that is best experienced by downloading and installing the provided Windows software. This gives you access to over 400 games that Microgaming has developed over its almost 20 year history in the online casino business. If you prefer to play in browser or on your mobile device you can do that as well, albeit with a smaller and sometimes different set of games.
As usual slot machines represent the bulk of the gaming library, wth over 300 to choose from, but Microgaming casinos are known for their extensive table game selection and this casino is no exception. You can indulge in many variations of Blackjack, Baccarat, Roulette, Caribbean Stud, 3 Card Poker and Craps, among others. There is also an extensive video poker collection.
Progressive jackpots are plentiful at Wild Jack casino an they can be won by both slots and table game players alike. Each jackpot is pooled across casinos that run on the the Microgaming network, which means that the jackpots increase in value as players from all around the world contribute to them while they play at various different casinos.
Banking and Customer Support options
You are able to deposit and withdraw at Wild Jack Casino using a variety of banking methods including credit cards, e-wallets, and bank transfer services (see the full list on the right of this page). I am sad to report that the payment speed of this casino has declined over the years. Whereas at one time you could expect to be paid in hours by this casino, now every withdrawal is held for a minimum 48 hours before it is processed and withdrawals are not processed at all on weekends. There is also a limitation on the amount you can withdraw per week should you win five times or more than your total deposits at not just this casino, but all casinos in the Jackpot Factory Group. This is a strange rule that seems designed to punish lucky winners.
Customer support is contactable via online chat messaging, email and telephone. There are handy local numbers for players to call in various countries, or a single international number for players from other countries, The support personnel at Wild Jack are generally experienced and well trained, though waiting times can sometimes be 5-10 minutes.
Wild Jack, and indeed all casinos in the Jackpot Factory Group, were once among the best casinos on the internet. Sadly that is no longer the case and the challenge presented by new multi-platform casinos with better game variety and faster payment speeds has seen the management of this casino take the long stick to its players and affiliates instead of rising to the occasion. We simply cannot recommend that players play here given both the current withdrawal policies and what we know about the thefts committed by the casino's affiliate program, Brightshare. Avoid.