Whamoo Casino is an online casino established in 2020 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by DialMedia LTD and is registered under the jurisdiction of Malta. Last Updated: June 10, 2023.
In a world where there is seemingly a name for everything in the internet gaming industry, we've certainly seen some odd ones. While Whamoo Casino may not be the strangest, it certainly stands up there as being a "what the heck is that?" kind of name. With that said, the site has a juicy selection of games, but there are some issues here keeping the casino from joining the ranks of the elite.
I like the overall layout of the Whamoo website, as the yellow and black visuals are easy on the eyes, as are the animations that are found in the splash screen. I tried the casino on both my desktop and iPhone, and found the visuals to pop on either device. The registration experience was easy, and after submitting a deposit, I was playing games in just a matter of a few minutes.
Moving on to where the game library is located, there's a set of tabs that let you choose the category of game you want, and a quick search box that lets you find games by name. There's even a Jackpots and Live section that'll let you partake in live dealer games or progressive jackpots.
You'll find games from developers likes of NetEnt, Kalamba, BeeFee Games, Amatic, Wazdan, StakeLogic, Red Tiger, and others. This gives the site an effective library of nearly 1000 games. As per usual the overwhelming majority of these games are video slots and, well, if you can't find a game that you like in a collection as big as that, you must be very hard to please. On a negative note, there are games from two suppliers that we regard as blacklisted: Betsoft and Pragmatic Play. As per usual, we recommend that smart players avoid games from these rogues altogether, no matter where you may be playing.
Outside of slots, there is quite an extensive selection of table games including multiple variations on Roulette and Blackjack, along with the likes of Baccarat, Three Card Rummy, Caribbean Stud, Oasis Poker, Pai Gow Poker, and more. If you look carefully you can also find several video poker games amongst the table games section. Live dealer games are available, but unfortunately they are entirely delivered by Pragmatic Play, which as I mentioned earlier is not a trustworthy supplier.
Whamoo has loads of options for making deposits and withdrawals, including support for local bank transfers, debit and credit cards, and various eWallets. The casino also supports crypto transfers, but the funds will be converted into a fiat currency while you play at the site. On a negative note, all withdrawals are held in a pending and reversible state for 24 hours after you submit them before being processed. The casino has tried to sell this to us as some sort of "your money your choice" thing that they are generously giving us, as opposed to what we all know is the real motivation.
The withdrawal limits at this casino are worth mentioning. There is a €5000 daily maximum withdrawal limit, along with a €25000 monthly maximum, but the real kick to the nuts (whamoo!) is the €1000 daily limit for those of you withdrawing via Skrill, Neteller, or credit/debit cards (although Neteller is not even listed as a payment method). I am at a loss as to why this casino would enforce such a draconian limit on specific payment methods that I know from experience are capable of receiving much more in a single payment. On a more positive note, if you manage to win a progressive jackpot at the casino, it is explicitly excluded from any withdrawal limit restrictions.
Customer support can be reached using live chat for most hours of the day (6am to 3am EST time), and I found the staff lightning fast to respond to my help request. I had a response to my message in less than 10 seconds, leading me to think it was a bot of some sort. That's not the case. I was actually talking with a rep and she answered my questions pretty quickly. If you don't want to chat or have a complex query, you can always email support. I would have liked to have seen a phone number published, but they will call you if you ask them to.
Whamoo Casino encrypts player information at all times in order to protect your privacy while playing at the casino, and it holds a valid Cloudflare SSL certificate at the time of this review. This ensures that your personal and financial information cannot be intercepted as it travels across the internet to and from the casino's servers.
The casino holds a license to operate an online gambling site from the Malta Gaming Authority through its operating company, Dialmedia Limited. These days Malta serves as one of the better online gaming jurisdictions in terms of support for players who may have a dispute with the casino. If you do have a complaint that is unable to be resolved with the casino directly, you are able to contact the regulator and submit a request for a dispute arbitration. I am aware of this operator also running another casino called OmniSlots for several years now without any major issues that have come to our attention aside from the usual bonus-related disputes that every casino has.
As is required of casinos holding a Malta license, the casino offers several controls that allow you to place limits on your activity at the casino if you should want to. There is a section in your account titled "my limits" and there you can restrict the time you spend at the casino, or limit the amount you can deposit or lose, or even request temporary or permanent exclusion from the site. In all, this is a solid way to keep track of your gambling and prevent potential problems from escalating.
Whamoo has a strange name, but is a decent enough casino. There is plenty to like here, and its operator has a good track record, but the site doesn't do a lot to separate itself from its competition. In particular, the 24 hour delay on withdrawals and the harsh payment limits for players using common withdrawal methods prevent this casino from standing up as a premium option in a very crowded market.