Volt Casino is an online casino established in 2018 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Fair Play Bets Limited and is registered under the jurisdictions of United Kingdom and Malta. Last Updated: October 7, 2020.
Are you looking for a little electricity in your online gambling? A little spark when you spin the reels or lay down that double down at blackjack? If so, then Volt Casino may just be the place for you. The casino brings with it a sharp and clean look, decent payout times on winnings, and a betting platform that serves up casino and live dealer options for punters.
Volt Casino is offered through an instant play platform that loads up directly through your computer's internet browser. This is a streamlined choice, and load times are very good on this platform. You'll see games from Microgaming, Net Entertainment, Play'n Go, and more all in the library, although some games aren't available in all regions. Volt Casino does support mobile play, and I thought the site looked pretty sharp on my iPhone. The company that operates this casino, Fair Play Bets Limited, is associated with game supplier Wazdan, so you get a full collection of their games to play as well.
The game selection is healthy, especially if you're into slot machines. The above-mentioned developers provide hundreds of slots, and you will find no shortage of themes. I do wish that you could sort the games through a few more filters, such as feature set, but the quick text search function does work well so long as you know the name of the game you're looking for. A full set of Microgaming progressive jackpots can be found including the record breaking Mega Moolah games.
The table game selection is more limited, with only a few games making an appearance. You'll find Roulette, Blackjack, Baccarat, Caribbean Stud, and Casino Hold'em available, as well as a few Video Poker machines, but the selection isn't as robust as some of the competition. There are also live dealer tables available for play through a separate tab on the website, with the games provided by studio supplier Evolution Gaming. They are one of the leading live dealer providers these days and their games offer a great experience that makes you feel like you're in a land casino.
One negative I have to mention is once again the presence of games from suppliers that we regard as rogue operators: Betsoft and Pragmatic Play. Both have a history of ripping off players in various ways which you can read about by clicking the links to their respective pages. Suffice to say that our regular warning against playing any games from these suppliers applies at Volt Casino too.
The banking system at Volt Casino is pretty decent, supporting eWallet, debit card, and bank transfer for deposits and withdrawals. The casino has reduced the minimum withdrawal amount of €/£50 to a more reasonable €/$20 and the maximum you can cash out is €/£5000 per day. Players can now make two withdrawals per day. But even if you are under the daily limit on your two withdrawals you will still need to wait the next day for an additional withdrawal.
The casino terms stipulate that they will review withdrawals within 72 hours, and there is no way to lock them to prevent you from reversing and playing with your winnings and losing as I have seen at other casinos in recent times. This didn't exactly inspire confidence that my withdrawal was going to be paid quickly. However I was pleasantly surprised to find that my test withdrawal to an EcoPayz e-wallet was approved and paid within 24 hours of submission. I don't know if they are trying to leave themselves some wiggle room in case of weekends or unforeseen delays, or if they are simply selling themselves short with the 72 hours claim.
Customer support can be reached through live chat and email 24 hours a day, 7 days a week. The staff did respond quickly and seemed friendly enough. I was able to get the answers to bonus terms, and although the questions weren't all that difficult, I was impressed with the team's knowledge.
One other thing that I must mention is that this casino asked me to verify my identity almost immediately after I had signed up, before I had submitted a withdrawal. I had to supply standard documents including a driver's license and utility bill. While some players regard this as a hassle I actually like this approach as it means that once your account is approved there is no reason to delay your withdrawals. They approved my submitted documents without issue.
Volt Casino is licensed by both the Malta Gaming Authority and the United Kingdom Gambling Commission, which are both well regarded regulators. As part of its licensing conditions, the casino discloses that its handling of player deposits does not meet any legal standards of protection. This means that if the casino were to go out of business, its creditors could legally claim player deposits to recover their debts. While this casino is far from alone in this respect, obviously it would be better if they could improve their handling of player funds so that they satisfy the UKGC medium or high categorisation, which actually do provide some protection for player deposits.
As expected, Volt Casino uses standard SSL encryption technology, which is the minimum expectation for protecting player information as its transmitted between your computer and the casino's servers. If you look towards the bottom of the home page you can find a link to a page that publishes a consolidated list of RTP numbers for all of its games, and you can sort the list by both game name and RTP percentage. This is a handy reference that can help you find a theoretically high paying game, or avoid some of the low paying traps.
There is a responsible gaming system on the site, and it provides players with info on fighting underage betting and addiction. The site has reality checks, betting limits, and self-exclusion policies in place that you can control yourself, and there are links to counselling groups like GamCare should you need to utilise them.
Volt Casino does bring players a bit of a welcome jolt when it comes to their game library and customer service. There are some things that could be tightened up, but the site is worth a look for those of you looking for a new casino to play at or who are curious about trying the games from Wazdan.