Uptown Aces Casino is an online casino established in 2014 with games supplied by Realtime Gaming. It is operated by Deckmedia N.V., Curaçao and is registered under the jurisdiction of Curaçao. Last Updated: October 25, 2020.
In 2014 Deckmedia announced the decision to split its Desert Nights Casino into two parts: a Rival powered casino that was to remain Desert Nights as well as a new casino dubbed Uptown Aces, which was powered by software from Realtime Gaming. Does this new site meet the high standards of the other Deckmedia sites we have reviewed?
Uptown Aces is powered by Realtime Gaming, and offers players a large number of casino games, which are great options for players who don't have many choices in gaming software, especially those of you in the USA. The casino can be played by installing software on your Windows PC, via an "instant play" section on the website, or even on your mobile phone or tablet, albeit with a reduced set of games.
Slots are the largest selection here, with dozens of games available. Video slots are the biggest offering, with 5 reel titles being the most common. There are many 3-reel slots also available including cyber takes on brick and mortar classics such as 7s and Stripes and Diamond Mine. There are also a variety of progressive jackpot slots available for play at Uptown Aces, including the newly launched Megasaur and its $1 million plus jackpot, Jackpot Piñatas, Cleopatra's Gold, and more. RTG excels at designing fun and engaging slot machines, and many tend towards high variance which can mean frequent dry spells punctuated by the odd very big win.
Players who like to play table games will find a large variety of games including Blackjack (and several varieties), Poker, Pai Gow, Rummy, War, and more. Table limits begin at just $1 and go up to $100 per hand on the high end. Unlike several other RTG casinos that have recently launched live dealer facilities, Uptown Aces does not offer any live dealer games.
It would be remiss of me not to report that we have dealt with several complaints against Uptown Aces due to the casino confiscating winnings from players that have broken the "max-bet" rules in the casino terms and conditions. The bonus rules usually state something like this:
In the interests of fair gaming, there are limits on the maximum bet sizes you can place during the playthrough of any bonus including cashback offers (10 being the maximum unless specifically stated otherwise). Betting above $10 during a bonus playthrough will result in any promotion winnings voided.
This rule is designed to deter smart players who know that the mathematically best way to play a bonus is to bet big up front then reduce their bet size after a big win to "grind out" the rest of the wagering requirements. You agree to this rule when claiming a bonus and playing, so the casino is not technically doing anything wrong if you break it.
However the casino is applying this rule unconditionally and without mercy, even on players that win a big amount then increase their bet size afterwards to complete the wagering requirements quicker and, in doing so, lose far more back to the casino than they would have if they had stuck to smaller bet sizes. Additionally the casino's RTG software does not prevent you from breaking this rule accidentally as it does not apply any bet size restrictions on your account. As always, make sure read the terms and conditions of a bonus before you claim it to avoid making mistakes like this.
Punters who are looking to deposit and hopefully withdraw money from Uptown Aces will be happy to know that Deckmedia are very reliable when it comes to issuing payments. The casino accepts Visa, MasterCard, Bank Wire, Skrill, and Electon to deposit, and pays out via Bank Wire, Neteller, Skrill, Direct Payment, EcoPayz, and Ukash. Payments are generally made within a couple of days, but punters should be advised that they will have to submit identity documents before any withdrawals are processed. American players can also request a check payment that in our experience will take a week or two to arrive.
Withdrawals at the casino are capped at $5000 per week, with larger withdrawals being split into multiple payments. Although not particularly high, this is a typical limit that most experienced American players will be used to. On a positive note, the casino does claim to pay progressive jackpot wins in one lump sum where possible, unlike many of its competitors.
The in-house customer support at all Deckmedia casinos is generally quite good, and Uptown Aces is no exception. Support reps are available to provide assistance via telephone, email, and instant message. Help is available 24/7, and representatives are quite good at helping players with bonuses or small issues that may arise.
Uptown Aces has many good games to play as well as solid support and decent banking options. However the repeated confiscation of funds from players that accidentally break their max bet size rules, along with the casino showing no apparent interest in getting their software fixed to prevent it from happening, does not sit well with me. This is one casino that is best avoided.
These are the current progressive jackpots at Uptown Aces Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.