Tropica Casino Review

Tropica Casino is an online casino established in 2009 with games supplied by Rival Gaming. It is operated by Cyberrock Entertainment N.V. and is registered under the jurisdiction of Curaçao. Last Updated: November 10, 2023.

Warning! This casino is blacklisted and should be avoided.


Our rating: Very Bad


Review of Tropica Casino

Tropica Casino is a formerly decent Rival Gaming casino that, as of August 2016, should be considered rogue. It was acquired by noted rogue operator Cyberrock Entertainment N.V., a company of ill repute responsible for terrible casinos including Play2Win and 21Grand casinos. If you are in the unfortunate position of having an account at this casino that was registered under the previous ownership, we recommend that you withdraw you money, cross your fingers that you get paid, and close your account.

Blacklisted due to non payment and scam-worthy T&Cs

The first tie we ran into the crooked dealings of this casino's operator was an ongoing complaint thread about Play2Win Casino a few years back. It is fair to say that the only thing that has improved since then is this crooked operator's ability to hoover up established Rival casinos from other operators that have run them into the ground. No doubt this is financed by the profits made from the large number of players that they have refused to pay over the years.

If you're still not convinced, how about these terms that you agree to when signing up at this casino?

All Deposits of 249 USD/EURO/GBP/AUS or less have a max withdrawal of 10X the deposit for that specific play session

The Casino operates a maximum withdrawal limit of 10,000 credits per month and 1,500 credits per withdrawal.

Customers can submit their withdrawal request at anytime. The approval time may take fifteen - eighteen (15 - 18) working days starting the date authorization process was completed successfully.

That is pretty much a rogue casino telling you that it is rogue right there in its own T&Cs. They aren't even trying to hide it. They will limit the amount you can win off a small deposit, so that they never have to pay off a big loss. And even if you do win big, the payments are so small and irregular that you could be waiting months to be paid in full, if at all. If you're sharp-eyed you will have noticed that it is plainly impossible for them to pay you €10,000 in a month if you can only have one withdrawal at a time and each withdrawal is limited to €1500 while it takes them 15-18 working days (i.e. no weekends) to process them.

Rival software and games selection

Tropica is powered by Rival Gaming, which has been supplying its own original games to online casinos for over 5 years now. The highlight of Rival's gaming library is its i-Slots, which allow players to delve into deep video slot games that include various storylines and chapters that progress as you play the game. For example, one of the better i-Slots is A Switch in Time which is reminiscent of the old H.G. Wells story, The Time Machine. Starting in a Victorian era, you can journey both forwards and backwards in time as you play, and the game features expanding wilds during free spins mode that also give the player a 3x multiplier on winning paylines.

The i-Slots are complimented by other more traditional offerings as well, as Tropica Casino also offers classic 3-reel slots as well as colourful and fun video slots, some of which have some potentially lucrative payoffs. Spartan Warrior, for example, offers you the chance of winning 100 free spins with a 3x multiplier, with the free spins able to be re-triggered, and Scary Rich has expanding wilds during free spins that multiply winning paylines from 2x to 4x depending on how many wilds appear on the payline.

Those who enjoy table games will likely feel right at home playing at Tropica Casino, as the large cards and smooth gameplay provide a quality experience that is in some ways much better than what you find at competing casinos that accept American players such as Real Time Gaming. Games like Blackjack, Baccarat, and Three Card Poker have good quality table felts and large cards, and the pace of the deals is good. Video Poker fans can also try their hand at seven different styles of the casino classic, along with assorted parlour games like Keno and Scratchcards.

Security and customer support

In terms of security and fairness, the casino employs standard SSL encryption, whether you decide to play using the downloadable software or in your browser window. However the casino does not publish any information whatsoever about the RTP of its games, nor does it have its payout percentages audited and published monthly like some other casinos.

Customer service at Tropica Casino can be hit and miss in my experience. They can be contacted via phone, live chat or email but during testing there were times when I tried to contact the support people using live chat, only to find that there was nobody available to assist me at all. This ended up pushing me to email support, which is substantially slower than talking on the phone or using live chat.


This might have been a good casino in the past, but it certainly is not today. Tropica should be considered a rogue casino and we urge all players to avoid playing there.

Warning! This casino is blacklisted and should be avoided.
11 replies • Last post


Joined: 22 Jul 2018
Posts: 1
Rated this casino
22 July 2018 - 2:15pm

AVOID AT ALL COSTS. They lie and will screw you of any money you put in. do not take any bonuses

idEndro Nawawi
Silver PlayerSilver Player
Endro Nawawi's picture
Location: Indonesian
Joined: 23 Oct 2017
Posts: 414
Thanks given: 150
Thanks received: 90
5 November 2017 - 3:57pm

be careful with casino jurisdiction Curacao,they no pay, but not all casino jurisdiction Curacao cheater,you can find in casino listings forum 👍

Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3896
Thanks given: 344
Thanks received: 1139
Rated this casino
2 April 2017 - 8:57pm

Tropica casino is one of the first Rival software powered casinos I joined. I remember they had a free chip that attracted my attention. I had no issues getting it but the terms for me seemed unclear so I tried to reach their casino support via email and never got a reply. I tried a few times but it didn't change so I let that go and just played that bonus. I did like their games and visually the casino looked nice, but everything else about them seemed sketchy- the large match bonuses, unclear bonus terms and lots and lots of spam mails on a daily basis. That and the fact that support never replied to me worked for me as an alarming sign so I never deposited there and I am glad I didn't.


CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10405
Thanks given: 6290
Thanks received: 5352
4 August 2016 - 1:42am

Tropica Casino has been sold and is now under the management of Cyberrock Entertainment N.V., which is widely regarded as a rogue operator. We recommend that players withdraw and close their accounts at this casino as soon as possible.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10405
Thanks given: 6290
Thanks received: 5352
21 March 2016 - 9:49pm

Watch out for those 1000% match bonuses. As you suspect they aren't what they appear to be. They will almost certainly be limited in the amount you can win - either with a maximum or minimum (or both) cashout amount.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

Conundrum's picture
Location: OZ
Joined: 4 Nov 2015
Posts: 11
Thanks given: 12
Thanks received: 9
Rated this casino
20 March 2016 - 1:27am

I used a No Deposit Chip from nowhere other than this awesome site to set up and account and have a look.
I didn't expect to win big with a $25 NDB but to my surprise I had some decent game winnings with the 50 line slots only - Arabian Tales, Tycoon, Golden Gorilla and Whale O Winnings.
I had no luck with any 15 line slots finding that with scatters, bonuses, wilds and special features so many tiles in game brought no chance of winning in game of the so called special features listed for each game.
I had my account well up to $1000AU (feeling good now for wagering)... I played through my wagering online via instant play casino mainly on one game ARABIAN TALES but as soon as the bonus decreased so did my free spins and wins.
I should have pulled out what I could as per free chip rules but a case of the GREED Monster had me in a trance lol! I went from a very very high volume of free spins to nil and my funds evaporated just as quickly.
A few of the new 3 line slots are worth a look and I had some decent luck with these as well.

Heaps of promotions, clean PC Instant play site and not bad (not thrilling with the limited selection of games) mobile casino, software is bright and doesn't get laggy.
Some of the match or deposit bonuses are ridiculous - 1000% match like really but all in all a decent casino and entertaining. Check it out - worth the time in my eyes!


Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
25 November 2014 - 2:51pm

Tropica casino it is best online casino with software which offered there - rival. I played in this casino for many times, and i never had any troubles. Tropica casino offers really lot of bonuses and promotions. Also they send bonuses for other their casinos in their group, and my favorite bonus is 200% bonus offer without max cashout and with not big wagering requirements. It is available for 4 days, each day in new casino in their group. Also luckily there is everything good with freechips offers, i get it quite often and two times was able to won from it, and withdraw maximum that i was allowed - 100$. Customer support is very great, i am always speak with live chat in case i had any questions with promotions, and they always happy to help with my questions. Withdrawals are without any headache, during not weekend it usually took couple of hours to get paid on skrill account, and this is awesome speed for rival casino, you will not find such speed at any other casino except this tropica casino and sister casinos. Nothing bad say about this casino, everything fast and reliable, and i really like this place everything very nice, and like i said it is best casino to play rival slots.

2 CL-Ed, CL - klaw

Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
25 November 2014 - 2:32pm

And here we have another RIVAL caisno that is accepted by Cl-Ed’s rigid casino safety evaluator, that means, although i tis rated only 3/5 stars at official, that it is just ANOTHER rival casino that could be played without fear or worrying, what must I perform in case of winning big!
This case is nowadays so rare like Haylley’s comet so I did not miss even a second and immediately was ready to check if there can be a surprise positive 🙂
First one came even before signup – 25 $ free chip ! Great and even a little bit more – no need to deposit, just try first and then decide. I love this.
Claimed and began to play – wait, of course I did not claim it that simply – it did not appear in the list so I must contact live chat to add it for me manually. Okay, first minus.
I tried to play a game just because i liked it – dont remember exadctly the name and I couldnt. Wait - ? The field was not clickable, it was disabled, so were some more there. Nothing told about this negative – what should it mean wtf?
Max cashout from the no deposit bonus is 100$, after deadly 2342347129472390487xbonus wagering requirements...
Simply, as the time went around, I found out that there is no reason to deposit here. This deserves 3/5, maybe even less rating.

2 CL-Ed, CL - klaw

Low RollerLow Roller
strongbow's picture
Joined: 19 Jun 2014
Posts: 40
Thanks given: 1
Thanks received: 49
Rated this casino
13 November 2014 - 8:56pm

I am not a huge fan of Rival powered casinos, as I have heard so many horror stories about shoddy places that anytime I hear "Rival" I instantly get wary.

With that being said, Tropica Casino is decent. The casino offers a pretty good in-browser option that keeps me from downloading software, and there are a lot of bonuses to claim (although those bonus winnings can be capped, which is actually a real pain in the neck).

Depositing was easy for me, as I simply used my Visa debit card to get money in. Withdrawing money was a longer process, but after two weeks I finally got my money pushed back to my card. The overall process isn't as smooth as other casinos, but these guys are definitely legit.

There aren't a lot of Rival places I recommend playing at, but Tropica Casino is one of them. You can have a good time here as long as your expectations are tempered a bit.

CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
16 September 2014 - 8:59pm

Tropica casino it is very good rival casino. Also it is fastest paying casino in my experience, so if you search good rival powered online casino - tropica is a very clever choice. I tried this casino couple of times, and have things that i would like to share about this casino, like usually you will start from positive things about this online casino.
+ Software. Rival software is always good, specially if you playing in download application. There is everything is very good, and i can promise that you will not have any troubles(if your computer is in good standing, sometimes it can be a problem).
+ Customer support. I never send email to support at this casino, because live chat working 24/7(at least i was told about this). It is easy to start it from application or website, and you will get help without headache.
+ Promotions and bonuses. I get no deposit bonus as new player, and also there is always some bonus offer in cashier, sometimes there is very good bonuses, sometimes not so good.
+ Fast withdrawals. Apart from most other rival casinos, withdrawals here rare took than 24 hours. My last withdrawal to skrill account was paid in 12 hours.
Final mark.
Awesome rival casino.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
16 July 2014 - 10:29pm

Tropica casino it is in my personal opinion one of the best rival casino i deposited here few times and have few payouts and generally i never have any bad experience with this brand and i trust it. Good thing that it is possible to install software on personal computer and enjoy all games directly from computer not from your browser. Also in all rival casinos you can check all bonus and promotion offers in cashier and also can claim it here without any trouble or entering coupons. Live chat seems to be 24/7 but i am not sure with it because i did not play casino so many times ibut i can say that casino support works good for me and i never have to wait agent a lot or did not see anything bad from this guys. Payouts was paid within 2 days from requesting date on my moneybookers account and verify take also two days in total i payout more that 300 dollars and never have anything bad casino did not try to cheat me or steal my money and this is why i am saying that it is one of the best rival casino probably only few other rival have same service.

CL - klaw

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