Trada Casino Review

Trada Casino is an online casino established in 2014 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by TradaGames (Jersey) Ltd and is registered under the jurisdictions of United Kingdom, Malta and Sweden. Last Updated: May 5, 2020.

usTrada Casino does not accept players from the United States.

3

Our rating: Average

6

usTrada Casino does not accept players from the United States.

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Review of Trada Casino

Trada Casino is a formerly highly rated casino that was forced to change platform suppliers in late 2019 due to the sale of its provider's business to Aspire Global. This was not a change for the better as Aspire Global casinos are fairly well known for their slow payments, low withdrawal limits, and choice to offer reduced RTP versions of popular games.

Software and game selection

Trada has an easy to navigate website that is well organised and simple to operate. Registering an account is very easy and only took a minute of my time. All of the site's games are playable in browser and they are organised in a grid layout that shows both a thumbnail and text name for each game, which makes the games easily scannable. There are links that allow you to divide the games up into categories such as slots, live games, and table games, as well as by the different game suppliers. You can also find a game almost instantly by typing its name in a quick search box at the top of the games list. The site works equally well on a PC, Mac, smartphone or tablet.

The game selection at Trada is very impressive, with the casino offering games from Net Entertainment, Microgaming, Playson, iSoftbet, WMS, Quickspin, Pariplay, Play'n Go and more. This gives players access to more than 600 games, the majority of which are video slots, although there are also classic slots available for play as well. I was disappointed to see games available from a supplier that we considered to be blacklisted here, namely Pragmatic Play (formerly known as TopGame).

Another big downer that I must mention is the platform provider Aspire Global's choice to offer popular games with lower RTPs than you may be used to at other casinos. Some suppliers such as Play'n Go offer multiple versions of their games to casinos which have different RTP settings. Aspire Global casinos almost always run the lowest possible RTP setting which ultimately means less spins, less playtime, and less chances of winning for you as a player.

It seems like more and more betting sites are heading toward just offering slots but thankfully Trada is bucking this trend by featuring a good assortment of table games, including Blackjack, Pontoon, Roulette, Baccarat, Oasis Poker, and more. Even better are the live dealer games that the casino has added, which puts you right in the middle of a game broadcast from studios. Table limits on the live Blackjack, Roulette, or Baccarat tables range from as low as £5 all the way up to £5000.

Banking and customer support options

The banking system is well fleshed out at Trada, with the site accepting major credit cards, e-wallets, and direct bank transfers for deposits. As per standard for Aspire Global casinos, withdrawals are held reversible for 48 hours until processed. I was disappointed to find that the old manual flushing service that the casino used to offer where you could contact support and request to be paid immediately has fallen by the wayside in the platform transition.

The casino does implement withdrawal limits which are set at a quite small €7000 per month. I find it curious that UK players are exempt from these limits, no doubt due to pressure form the UK Gambling Commission regulations. It certainly begs the question of why the casino and its platform provider consider it acceptable to have one rule for UK players and another for everyone else.

Customer support is available from 9am-11pm UK time every day of the week via live chat and email. While it would have been nice to see telephone support included, I still found the support to be up to scratch, as they were able to answer the questions I had which included where to find the payout percentages for the games, what the withdrawal limit on my account was, and how to set up a deposit limit.

Security, safety, and responsible gaming

Trada Casino uses standard SSL encryption technology to protect player information as its sent between your computer and the casino's servers. The site uses this encryption at all times, whether you are browsing, playing, or transacting with the banking department.

Trada is licensed and regulated by both the Malta Gaming Authority and the United Kingdom Gambling Commission, which is the world's premier online casino licensing jurisdiction. In accordance with UKGC rules, it discloses that it segregates player account funds from operational funds, meeting what the UKGC classifies as a "medium" level of protection.

You are able to set limits on your account once you have registered and logged in. This includes preset limits on the amount you may deposit, wager, or lose at the casino. There is also a "reality check" function that allows you to set a time interval where the casino will notify you with a message telling you how long you have been playing and how much you have won or lost during that time.

Conclusion

Trada is a casino that has fallen from being among the very best to little more than an average white label in a sea of similar casinos. It has a good selection of games, but the enforced waiting period on withdrawals, low monthly withdrawal limits, and especially the choice to use the lowest permitted RTP settings for their games means that there is very little reason to recommend it anymore.

20 replies • Last post

Comments

lvblck
High RollerHigh Roller
Location: The North
Joined: 6 Apr 2016
Posts: 2893
Thanks given: 169
Thanks received: 854
Rated this casino
28 December 2019 - 8:42pm
#1

I used to be a big fan of Trada casino and would play there a lot, not winning much though but I stopped playing there when I stopped feeling like my time there (and money) was valued. I would almost never get any free spins or anything unless I deposited which made my interest slowly decrease. But more importantly, about a month ago, I logged into my account and wanted to make a deposit and I was given a message that there's no deposit methods available for my country. Later on I was told by the casino rep that it was due to them being moved to a new platform and that they had communicated this with players. However, I was never contacted via email by them updating me with these news which wasn't a great way to learn about these new developments. And now that they're on a new platform, I doubt I'll ever deposit there again. I feel like they were going downhill in the last year and this was the final point for me.

CL-Ed

cathebookguy
FreerollerFreeroller
Joined: 17 Dec 2019
Posts: 7
Thanks given: 1
Thanks received: 8
Rated this casino
26 December 2019 - 8:05pm
#2

Just a quick update. I finally received an email on the 19th of December Saying my account is now verified with Trada Casino. I had sent my documents on Nov 21st. I had verified with customer service the following day that they had receive them. It took exactly 30 days for them to verify my Identification after confirming with customer service they had received them. Not to mention it was That same identification they already had on file before the changeover. I will never wager another dime at Trada Casino. So sad. From one of the best to the worst 😢
Cheers

2 CL-Ed, vomvom12

auCL-Ed
StaffStaff
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Location: Sydney
Joined: 7 Sep 2007
Posts: 9379
Thanks given: 5299
Thanks received: 4730
19 December 2019 - 3:54am
#3

I agree completely. But I've seen similar things happen so many times. I think sometimes when these sorts of decisions are made they don't think the long terms consequences through, or underestimate how strongly their customers are going to feel about it. Or the people making the decisions don't actually play at casinos and wouldn't have a clue.

However I contacted the casino to ask what was going on and the info I got was that they were formerly using a platform from a company named Pariplay. That company was acquired by Aspire Global so they had little choice in the matter but to switch over. By the sounds of things they have less individual flexibility to control things on the new platform, hence the longer pending periods, slower withdrawals, and different games on offer (many with lower RTP settings where possible, like Play'n Go).

We're still waiting on a bit more information before we update the review but it is safe to say our rating will be decreasing. Already we can see changes for the worse: 48 hour pending period on withdrawals, no more locking of withdrawals to prevent reversing, withdrawal limits reduced from €10k a week to €7k a month, lower RTP versions of games etc.

vomvom12

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devomvom12
True PlayerTrue Player
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Location: earth
Joined: 28 Jan 2018
Posts: 906
Thanks given: 822
Thanks received: 903
Rated this casino
18 December 2019 - 6:01pm
#4

Ed how can they save money if people like thebookguy realize how bad this
casino now is and stop playing there. that makes no sence to me

auCL-Ed
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Location: Sydney
Joined: 7 Sep 2007
Posts: 9379
Thanks given: 5299
Thanks received: 4730
17 December 2019 - 10:09pm
#5

Say what? They have changed to Aspire Global's platform? That is terrible news. 🤮

After hearing that, your story does not surprise me at all thebookguy. Aspire Global are a mediocre white label platform provider with slow payments and low withdrawal limits. The only reason I can think of that a well regarded casino would do that to themselves is to save money. It does not make sense at all from their customers' perspective.

We'll check them out and revise our review in light of this news.

2 vomvom12, thebookguy

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cathebookguy
FreerollerFreeroller
Joined: 17 Dec 2019
Posts: 7
Thanks given: 1
Thanks received: 8
Rated this casino
17 December 2019 - 6:29pm
#6

Absolutely Frustrating vomvom12. I think I would have felt better if Trada had just closed up overnight. It would have been less frustrating LOL

vomvom12

devomvom12
True PlayerTrue Player
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Location: earth
Joined: 28 Jan 2018
Posts: 906
Thanks given: 822
Thanks received: 903
Rated this casino
17 December 2019 - 10:16am
#7

you right thebookguy it's a shame...it was a good casino...
and now it is an other aspire global international casino clone
which nobody needs.i can not understand that stoopid decision.
i realy hate this casinos...bad game collection no search engine
and a lot more crappy stuff....

cathebookguy
FreerollerFreeroller
Joined: 17 Dec 2019
Posts: 7
Thanks given: 1
Thanks received: 8
Rated this casino
17 December 2019 - 4:26am
#8

Hi, 6 year online player from Canada here and Up until the middle of November This was my favorite online casino to play at. I discovered it in January and it soon became the only place I would play at. The assortment of games was amazing from many different providers. The game providers were all listed in separate categories so it was easy to navigate through each one. There VIP bonuses were fantastic. Payouts were lightning fast after requests. (payout time is my main pet peeve with many online casinos) They checked in on me if they felt I was maybe gaming a bit unresponsively from time to time. There was weekly free spins and cashback ETC ETC. I could not say enough good things about this casino from a Canadian Player standpoint. The only thing I could nick pick about was there customer service reps were not available 24/7. That was the only complaint but it was very easy to work around.

Then everything changed. Starting around September of this year I started getting notices that Trada was changing to an exciting new platform sometime in November. They claimed everything would be better. Longer customer hours, more games more promotions etc etc. I'll be honest I was pretty excited , not knowing how it could get any better then it already was. Then the day came when they changed platforms.So there I was excited to see this new platform. I had been a VIP at the casino now for over 7 months and thinking it was just going to be even better. When I went to log in that day after work, you couldn't log onto the site. Just a notice saying check back in at a certain time and things would be up and running shortly. So periodically after that I kept checking in and the site was still down. No worries, they were changing over I realize that sort of thing can take some time and maybe have some glitches.

Finally the next evening I was able to log on to Trada Casino and check out the new platform. So about the only thing that was the same as before was my log in info still worked. Right from the get go I was turned off. The site was so slow I gave up on waiting for games to load. All my favorites were gone. The search engine was hard to use when trying to find my games, that I had no luck finding. The live casino games offered were about half of what was offered before. My favorite games are mostly by Quickspin Gaming and they were all gone(quickspin games don't exist anywhere I could find" and a few of my favorite Microgamming games like Hot Ink were no where to be found. Now I realized it was probably dumb luck that most of the games "I love" were no longer on Trada Casino, and the slow loading of the current games offered and other glitches were just growing pains of the platform change.

I get all that , but here's what got me the most. Even though I couldn't play my favorite games no longer, I decided to buy in and give some of the new games a go. After all this at the time was still my go to place to play and maybe this was my opportunity to discover some new games I would enjoy. I used my normal buy in method of "pay safe card" and everything seemed to work out well that evening (even with the annoyance of the slow loading games) as I won a little bit of money.

And here's where I will probably never play at Trada Casino ever again and a 1 star rating comes in. When I went to cash out my winnings, all the normal methods of withdrawal were all gone. The only option I was given was a international Wire Transfer with up to a 5-7 day waiting period. Now for almost a year I'm use to seemingly instant withdrawals with a few options of withdrawal methods available and now I'm seeing only 1 option with a week before I get my funds. This is just where the fun started.

So after contacting customer service to see if this was just a glitch of switching over to the new platform, I was informed that no this is the only way for a Canadian player to make a withdrawal now . So the main reason I played at Trada Casino is now gone. But that wasn't the only thing gone. After getting the customer service rep to walk me through how to do the international wire transfer withdrawal, she informed me they needed me to send my identification documents, and banking info before the withdrawal could be processed. When I responded with you should already have all those on file, she responded with "we have no record of you playing here before , we will need those documents" After confirming it was a Trada Casino Rep I was speaking with, My response to that was" No record?? I've been a VIP at Trada Casino for over 7 months!!! You already have my documents on file, please double check. Her response was " we will need you to send them once again as I have no record of you on file". I asked how that is possible and I guess with the platform changeover all that info was all the sudden gone. Although my login info was transferred,and my previous balance, none of anything else was anywhere to be found. My player history all gone. My documents apparently all gone ETC, ETC.

So, giving Trada Casino the benefit of the doubt as they were just moved to this new platform , I resent my documents in once again. Almost 24 hrs later my winnings were still in my account, (something I wasn't use to with Trada Casino) so I once again contacted customer service, and I was informed they had not received my documents yet. When I double checked to make sure they were emailed to the proper email address I was given , they were sent and delivered. After waiting for what seemed to be a very long time the customer service rep had informed me the documents were received. 🤷 So at first they hadn't received them but by me assuring her they were sent to the correct email address she mysteriously found my documents.It was so frustrating!

I ended up playing again that night and played back my winnings. I was so frustrated by this point I didn't even care any more. So as a player from Canada unless they have made a lot of improvements to there withdrawal methods in the last month I would not recommend Trada Casino whatsoever with there new format. Kind of sad because I didn't have a bad word to say about them before the changeover. So Frustrating!!

CL-Ed

grHkatd Katd
Card SharkCard Shark
Hkatd Katd's picture
Joined: 6 Dec 2015
Posts: 100
Thanks given: 1
Thanks received: 76
Rated this casino
23 December 2018 - 12:42pm
#9

As i wrote before some months this casino is great but i want to add something for this casino ! This casino has a Christmas calendar and offers everyday generous free spins for example 50 free spins or deposit bonuses or cashback ! I did not win yet from Christmas calendar but i hope until the end of this year to be lucky and win a good amount ! The only thing it is annoying is that the wagering requirement from a bonus even if your balance is 0 the wagering requirement remains and needs to contact live chat to erase the wagering requirement for you !

CL-Ed

cyVanilipas
Slots FanSlots Fan
Vanilipas's picture
Location: Protaras, Cyprus
Joined: 5 Apr 2016
Posts: 1196
Thanks given: 44
Thanks received: 235
Rated this casino
27 November 2018 - 12:30pm
#10

Trada Casino attracted my attention long time ago. It was one of my first casinos. I found them attractive because of the welcome bonus which was percentage bonus and lots of free spins on my favorite slot Immortal Romance. So they really caught me this this one:)
I started to play very often and not always with the bonuses. A reason i was respecting them so much because it was one of the first casinos who was paying at the same day. It took no more than few hours to wait for winnings to electronic wallet.
Also i liked the slots they had however they didnt have much of them at these times:) Now Trada has really wide selection for the games.
Trada always is very friendly to players by offering promotions and they are usually pretty good with fair wagering requirements.
The only thing i didnt like about them that they were sending me letters to my home address. This thing i dont respect and it looked like they would be a blacklisted casino. But despite of this in general its really great casino.

CL - klaw

ltKepskis
Card SharkCard Shark
Kepskis's picture
Location: Lithuania
Joined: 29 Nov 2014
Posts: 173
Thanks given: 61
Thanks received: 130
Rated this casino
5 November 2018 - 1:01pm
#11

Trada casino is reliable and old enough casino site. It has different certificates of trust. It support over 10 popular slots providers: Netent, Microgaming, Pragmatic Play, Quickspin, 1x2 Gaming, iSoftBet, Evolution Gaming and more. If you're new player you can receive 100 free spins of your first deposit from 10 $/£/€ and it has only 20x wager requirements so it's a good bonus condition. Trada casino supports many deposit methods, such as Skrill, Trustly and here you can make deposit by PayPal. Minimum deposit is only 5 $/£/€ and minimum withdrawal limit is set to 10 $/£/€. This site has great promotions for players and support is also friendly and great. Great casino site for new players.

CL - klaw

grHkatd Katd
Card SharkCard Shark
Hkatd Katd's picture
Joined: 6 Dec 2015
Posts: 100
Thanks given: 1
Thanks received: 76
Rated this casino
21 July 2018 - 1:34pm
#12

i deposited many times at this casino and i win the most of times but small winnings ( 20 euros -30 euros) ! I really had fun and i can say that this casino is cool and the games are fair !Also in Christmas season they offer every day bonuses no deposit and deposit bonuses and many free spins I In the past i win from these bonuses cash ! I recommend this casino because of fair games fast withdrawals and its bonuses and free spins.This casino is great!

CL - klaw

zaLambino
Gold PlayerGold Player
Lambino's picture
Location: SA
Joined: 14 Apr 2015
Posts: 613
Thanks given: 317
Thanks received: 584
Rated this casino
24 May 2018 - 1:39pm
#13

I have been playing at Trada casino for two years now and They improve every year by adding more slots and games frequently with the latest provider Programmatic being just one, the minimum deposit is also a plus allowing the player to deposit from as low five euro , fast withdrawals and quick verification process along with the friendliest support I have ever personally experienced makes this casino one of my personal favourites to play at . the only thing I dont like is how you cant stop the reels on the netent slots its my only issue apart from that they get two thumbs up 👍

CL-Ed

idEljuno
Silver PlayerSilver Player
Eljuno's picture
Location: Indonesia
Joined: 22 Feb 2018
Posts: 358
Thanks given: 548
Thanks received: 276
Rated this casino
24 May 2018 - 7:29am
#14

Hi trada, i will give you a little about trada casino, at least can give an idea about this one site, for game i think very good they run many provider which is very familiar , promotion very good, though very unsatisfactory that they give 200% up to $ 25, customer service is always 24 hours ready, and they have UKGC licenses, as well as fast payouts, as their online casino site already has a very adequate inventory to compete with other sites.

From the first time I played in a trada casino I really enjoyed everything that was there, from games, payouts, withdrawals, and when I had their problems too responsive in handling a case, when I was in trouble with proof of unfit ID they thought used as the account verification process I discussed with live chat service and explained about the situation I was experiencing, and in the end they approved the document evidence I sent, in that event I have an opinion that they are indeed very worthy to be played because they have a policy of handling a problem in a very flexible way, they are not too hard with the t & c they use as long as we are well informed to their staff, after that I have hardly any problem with them, trada casino are very nice

CL-Ed

idAlmeyda
Bronze PlayerBronze Player
Almeyda's picture
Location: Indonesia
Joined: 8 Jan 2018
Posts: 272
Thanks given: 133
Thanks received: 150
Rated this casino
30 January 2018 - 2:44am
#15

for me trada is a pretty good site, trusted and safe, I first tried with freespin no deposit in game hook hero from netent, i managed to make a withdrawal of $ 50, then from the money I get from them I return again by taking a bonus welcome the first deposit because I feel pretty good random they give me, I spent most of the playthrough requirements in DOA game slots, I managed to get back with 4x withdrawals of the total deposit, after that I quite often make a deposit and play in trada until in the end my luck has been out there, please try, GL

CL - klaw

lvblck
High RollerHigh Roller
Location: The North
Joined: 6 Apr 2016
Posts: 2893
Thanks given: 169
Thanks received: 854
Rated this casino
8 December 2017 - 2:11pm
#16

I've been a member at Trada casino for a long time and I've had only good experiences. I've played with their bonuses and although the offers sometimes aren't the best, the wagering for free spins is always friendly. Support is also very good and friendly and has never been mean to me. I like their game selection a lot, they have loads of great providers and all the newest games. They often have free spins or other offers which is a nice touch. But lastly and most importantly- I've made dozens of withdrawals and I've never had any issues, mostly the withdrawals take around 24 hours, sometimes less sometimes more but after verification I've never had issues or delayed payments- I still play there so I'd recommend these guys.

CL - klaw

idbossulo
Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 729
Thanks given: 545
Thanks received: 433
Rated this casino
18 November 2017 - 12:16am
#17

sure.

Zaelany Zael wrote:

Much palyer indonesia have bad experience in Trada Casino. The bonus their offering but at the end they will say if the bonusess is Abuse. May be Trada Casino must restricted from indonesian player. But much player indonesia hunting nice bonusess, no deposit or with deposit bonus always interesting for indonesian player casino.

sure. but I am not interested in bonuses no deposit anywhere. cause it's just a waste of time and difficult to withdrawal it. the average of all casinos definitely provide it after a long time tongue

idZaelany Zael
Silver PlayerSilver Player
Zaelany Zael's picture
Location: Indonesia
Joined: 6 Nov 2017
Posts: 320
Thanks given: 66
Thanks received: 63
17 November 2017 - 11:43pm
#18

Much palyer indonesia have bad experience in Trada Casino. The bonus their offering but at the end they will say if the bonusess is Abuse. May be Trada Casino must restricted from indonesian player. But much player indonesia hunting nice bonusess, no deposit or with deposit bonus always interesting for indonesian player casino.

CL - klaw

idbossulo
Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 729
Thanks given: 545
Thanks received: 433
Rated this casino
17 November 2017 - 11:08pm
#19

Bad experience. I don't know why they closed my account. toward to the customer help and ask about my account. after a long wait they answered that my account is permanently closed and can not be reopened. what's wrong with me? so funny that they answered very fast "I DON'T KNOW". it's okay. the answers are cool and very responsible 😈 😈 😈 I'm out.
a few days later i got their email again. but I don't want to read it cause not interested to know. i close the discussion with them also unsubscribe from all their notifications. good bye TRADA

my opinion about trada casino. I don't like casinos that offer too much and accusing people abuser of bonuse. I think a reasonable promotion and quick payment is enough for anyone.the advantage is you will not be busy to suspect anyone

CL - klaw

idPharidodot
Silver PlayerSilver Player
Pharidodot's picture
Location: Indonesia
Joined: 20 Oct 2017
Posts: 411
Thanks given: 132
Thanks received: 158
Rated this casino
17 November 2017 - 8:16pm
#20

It looks like they've got a "blacklist" casino, but somehow now they've changed for the better, and they come back with more excitement for the gamblers, offering attractive promos to all the customers, but I think now they are a bit firmer in T & C, then I intend to ask them about the promo, and they explain that there is no bonus whatsoever for account holders who live in my country, I express their disappointment and a little force them to give some bonus for me, well, .. maybe because I slightly forced them to offer me to close the account ,, is it a rigid or evil? But so far they are more than enough for me,

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