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Tower Gaming Casino Review

Tower Casino is an online casino established in 2005 with games supplied by Net Entertainment. It is operated by Tower Gaming SA and is registered under the jurisdiction of Gibraltar. Last updated: April 26, 2013.

usThis casino is no longer open.

3.5

rating: Good

7
Closed

Review of Tower Casino

The first thing you notice when inspecting Tower Gaming is the impressively designed website that is both attractive and easy to use. Tower Gaming offers players a one-stop shop for Casino, Poker, Sportsbetting and Bingo. The casino is offered as either a downloadable installer or an all-Flash "instant play" affair that can be played entirely in your web browser, with software provided by Net Entertainment.

Closed - player accounts transferred to Jetbull

Players received an email in April 2013 advising them that Tower Gaming was closing its doors and that their accounts and balances would be transferred to Jetbull Casino.

Tower Casino games

All games at Tower Casino are offered as an "instant play" flash game which loads directly in your web browser window. It is therefore very quick and convenient to get started, and we were pleasantly surprised to find that you can try each and every game for free in fun play mode with no registration or obligation required at all. Tower Casino offers a wide selection of table games including Blackjack, Baccarat, Roulette, Craps, Caribbean Stud and other table poker variants, along with more unusual casino games including Hi-Lo Switch and Oasis Poker. Tower also offers several video poker variants, keno, scratchcards, and virtual horse racing, along with the ubiquitous slot machines.

Tower Casino has a smaller number of slots than other monolithic downloadable casinos, but what they lack in quantity they make up for in quality. All the games are attractively designed and feature varied and interesting themes, along with good quality sound effects - all of which makes you wonder why other casinos make you download so much data to play games with lesser polish. In addition, the slots all boast a "preview feature" button which allows you to see a demonstration of the bonus rounds before you play. While it might spoil the surprise a little, this feature at least lets you know exactly what to expect and makes it easier to judge if the game is to your taste. The bonus rounds are also varied - one which caught my attention was the "battleships" round on the Pacific Attack slot where you have to pick squares and sink the enemy fleet in order to win bonus cash - just like the game you probably played as a kid.

Bonus Terms - It's a trap!

Unfortunately if you're going to play at Tower Casino, don't plan on claiming a bonus. They have perhaps the most ridiculous wagering clause we have ever seen at an online casino:

Wager Requirement: Player must clear the 30 times (bonus + deposit) wagering requirement on their initial deposit and bonus. If player clears the bonus, they will have access to their deposit and the bonus only. Any associated winnings earned while clearing the sign-up bonus will have a wagering requirement of 30 times before a withdrawal can be made.

Lets illustrate how insidious that term is with a simple example. Say you deposit €100, they give you a €100 bonus, and you are required to wager 30 x (100 + 100) which is €6000 in wagering. Should you have the good fortune to have won say €500 after finishing the €6000 in wagering, you will then have to wager it a further 30 times, or €15,000. The more you win, the more you have to wager. Ridiculous, ludicrous, insidious - whatever you want to call it, just make sure you don't claim a bonus at Tower Casino.

Banking, support and security

The casino has a comparatively small number of banking methods, but the major eWallets are covered including Neteller, Moneybookers, and Click2Pay in addition to standard cheque and credit card processing. As the casino does not accept players from the USA and is therefore exempt from the associated payment processing difficulties, this should not present a problem to the vast majority of Tower customers. Withdrawals are handled in a quick and efficient manner, and we found we received cash in our Neteller account in a day or two after a one-time identity verification.

You have two options should you require customer support at Tower Gaming - via email or live text chat. Live text chat is the most convenient, but it would be better if Tower provided a phone number for people to call for more urgent matters.

Tower Gaming is a highly polished one-stop shop for online betting. Backed by a Gibraltar-licensed operator, players can expect fair play and a high level of professionalism. However much of the good work is undone by one of the most hostile and unfair bonus wagering clauses we have ever seen. Recommended, but only for players who do not want to claim a bonus.

This casino is no longer open for business.
8 replies • Last post

Comments

capanda
NewbieNewbie
Joined: 16 Jan 2012
Posts: 3
Thanks given: 0
Thanks received: 2
Rated this casino
20
16 January 2012 - 8:13pm
#1

Cry This casino is not worth the risk. I deposited $100 and won $100. They have not allowed me to withdraw even though I sent in my documents. They have the worst customer service I have ever dealt with. Stay away from this casino. It's been over 3 months waiting.

usLuckyMe
Forum Angel
LuckyMe's picture
Location: Ohio, USA
Joined: 10 Dec 2011
Posts: 7400
Thanks given: 163
Thanks received: 223
16 January 2012 - 11:08pm
#2

Did you accept a bonus match for the money that you deposited?

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7204
Thanks given: 3359
Thanks received: 2722
16 January 2012 - 11:38pm
#3

Hey panda, send me a PM with your account name at Tower and I'll chase it up for you.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

capanda
NewbieNewbie
Joined: 16 Jan 2012
Posts: 3
Thanks given: 0
Thanks received: 2
Rated this casino
20
18 January 2012 - 12:20pm
#4

this was the second time i visited tower my deposit bonus was long expired. PM sent

ptnoctipaulo
Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 226
Thanks given: 30
Thanks received: 55
Rated this casino
80
19 March 2012 - 3:11pm
#5

Last month, created an account at this casino ( this isn't just a casino, you can also place sports bets, play poker, etc...), deposited only $30 + $30 from the 100% match. Won $250, requested the withdrawal and 4 days later money was in my e-wallet account. All seemed ok, so i'm happy with my experience in towergaming. The biggest problem is that they don't have many slots and that doesn't makes of towergaming a very attractive place to play.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7204
Thanks given: 3359
Thanks received: 2722
7 November 2012 - 12:20am
#6

Just a warning that Tower has changed the terms and conditions that apply to their bonuses and have introduced one of the most stupid and unfair clauses I have ever seen. Basically they have made any winnings from a bonus subject to a further 30x wagering requirement - even after you have finished the original wagering requirements. See the review above for further detail.

I would not claim a bonus at this casino while this term exists.

1 member gave thanks for this useful post: wwe

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7204
Thanks given: 3359
Thanks received: 2722
26 April 2013 - 3:02am
#7

Tower has closed down and is in the process of transferring player balances and accounts to Jetbull Casino. If you have a Tower account you should have received an email, but if you missed it, you need to visit the Tower website and login and your account will be transferred to Jetbull.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usbarbadosslim93
Forum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 9417
Thanks given: 561
Thanks received: 695
27 April 2013 - 4:28am
#8

And it should be noted that if you play poker through the site, your account is being transferred to Cake Poker.

1 member gave thanks for this useful post: CL-Ed

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