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Titan Casino Review

Titan Casino is an online casino established in 2009 with games supplied by Playtech. It is operated by Imperial E-Club Limited and is registered under the jurisdiction of Antigua and Barbuda. Last updated: August 5, 2016.

usWarning! This casino is blacklisted and should be avoided.

2

rating: Poor

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Blacklisted

Review of Titan Casino

Since it opened its doors in 2009, Titan Casino has been discussed quite a few times on our site, and not all of the talk has been positive. The casino is operated by the Euro Partners group, a Playtech subsidiary with a chequered history for poor service, overly aggressive email promotional activity, and automatically applying bonuses that were never asked for. Considering its predatory withdrawal policies, this is one Playtech casino that we recommend you avoid.

Blacklisted due to predatory withdrawal policies

The most frequent and recurring complaints that we get about casinos run by this operator revolve around their bonus policies. The group supposedly "rewards" players with bonuses according to the deposit methods that the casino would prefer you to use, but the bonuses are nothing more than traps designed to impose wagering requirements on as many deposits made at the casino as possible. Players that win despite the bonuses often fall afoul of the casino's overarching "bonus abuse" clause which defines nothing, leaving the casino's interpretation of the word "abuse" entirely open ended:

9.8 We will have the right to withhold or otherwise decline or reverse any pay-out or Winning amount or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino, by itself, is not abusive, but your activities in other online casinos in addition to our Online Casino, taken as a whole, constitute such abuse of our bonuses, promotions, policies or rules.

As you might expect, winning seems to constitute abuse in this operator's eyes. But the piece de resistance is undoubtedly this casino's withdrawal policy which limits the amount you may withdraw each month to a relatively small figure. This rule quite ridiculously includes winnings from multi-million Euro progressive jackpots:

8.4.4 You are aware of and agree that players are allowed to withdraw not more than $9,990/£9,990/€9,990/AU$9,990/R99,900/DKK74,990/NOK74,990/SEK99,900/ZAR99,900 per month. if the amount to be withdrawn is greater than $9,990/£9,990/€9,990/AU$9,990/R99,900/DKK74,990/NOK74,990/SEK99,900/ZAR99,900 the remaining amount will be placed back to the player's account, allowing the player to withdraw additional funds the following month in accordance with this term. the foregoing applies also to withdrawals of progressive jackpots.

Think for a moment about how you would feel if you spun up €4 million jackpot win on the Beach Life slot at this casino. Your initial elation might turn to anger after finding out that you will be waiting over 33 years to receive your last instalment - assuming Playtech and Euro Partners are still around to pay you then of course. It would be even more blood boiling to know that the casino received the entire jackpot amount up front from Playtech when it is won. There is no reason at all that could justify them holding on to the money like that apart from a complete lack of ethics and disregard for their own customers.

Conclusion

Titan Casino is certainly not divine when it comes to service levels and treatment of its customers. The frequent player complaints attest to a casino that is far more concerned with preventing people from winning than offering them a fun experience. The progressive jackpot withdrawal policy is sheer bastardry of the worst sort, and the knowledge that this casino is ultimately owned by Playtech paints that company in a particularly revealing and damning light. Avoid.

Warning! This casino is blacklisted and should be avoided.
5 replies • Last post

Comments

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
60
29 January 2014 - 1:57pm
#1

Hello, here we go with another one playtech casino ( oh really, better review playtech casinos than casinos from casino rewards group). Titan casino have a very nice reputation as a long and old casino. Also i played a lot on titan poker, and never experience any problems with them. Thats why i decide that join titan casino it is a good move, so i just make deposit of 40$ with their 100% welcome bonus on first deposit, and had 80$ to play with. Like always i start my playing from thai paradise ( probably 80% of my deposits in to playtech casino starting from this slot, or from gladiator slot). Anyway, i lost my deposit quickly and did not have any luck, but then live chat agent offer me another 100% bonus, and of course i took it, why not? But again i have no luck there, and just left this casino. Bad for them that i did not receive many promotions or bonuses from them, this is why i did not play there now, i need bonuses ,they did not give it to me.
Support: Good and friendly
Withdrawals: Did not test, but at titan poker it is 1-2 days, probably on casino too, who knows...
Software: OK!
I give to titan casino 3 stars, because i believe they are just average playtech casino.

bypohgo
Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 32
Rated this casino
80
19 March 2014 - 9:38am
#2

Hi, i hope you will enjoy my review of titan casino. This casino using playtech software to entertain its players, and this is good old and reputable casino. There is was a lot of players on our forum who try this casino, because there is also poker forum, and lot of them played poker there, so i have some knowledge about this casino before i join it. I can say that support there is good and nice, live chat was always online for me and they was able to answer on all my questions. Also titan casino offers to me nice 100% bonus on first deposit, and good fact about this bonus that it is was cashable, this means that it was not deducted after i clear wagering. This is not often playtech bonus, and i decide to give a go to titan casino. I did not won from my first deposit, but i am play there few times more, and have two withdrawals which was paid on 5 days of waiting, i think this is another one playtech casino which give out 4 days pending period for all players withdrawals. But i think titan casino is good to go, and it is also safe.

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
100
16 July 2014 - 2:33pm
#3

Titan casino was very good playtech brand for me i played at this casino many times and have only good things that i want to say to you and i have some facts to share. First good thing about titan casino is that it allow to download software on personal computer and enjoy stable games without lags. Live chat at titan casino was really and very helpful to me looks like it works 24/7 because any time of the day i was able to open live chat and get help from their kinds agents. Also this casino give me 50$ free cash bonus on my birthday and it is was not bonus money just free cash it was best gift from casino for me. Casino promotions are very generous and good and when i was active player casino send me dozen of bonuses and promotions to my email inbox and i was able to get a lot of fun in this casino. Verify my account at this casino take for documents team 2 days and all my payout was always paid faster than 4 days and i think it is of course not best speed for playtech casino but i am happy with that speed and can not say anything bad about titan casino.

1 member gave thanks for this useful post: CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
80
15 September 2014 - 11:24am
#4

Titan casino it is very popular poker site, and also popular online casino with playtech software. Of course i tried this casino few times, and also much my friends tried this casino, and i have enough experience to describe about this casino. Let me start listing pluses for this casino.
+ Software. Titan casino have playtech software, and offers games in download application or instant play. I suggest to use download application, there is better games selection, and also it is loading games much more faster.
+ Customer support is very good at titan casino. It is provided by live chat and email support. Live chat working 24/7, or probably i am just think so. Email support replies at day time usually took just few hours.
+ Bonuses. I can not say that at titan casino bonuses and promotions is awesome, but everything is good with reload bonuses. Sometimes casino offers freespins, but very rare on big holidays and celebrations, did not expect anything big.
+ Withdrawals. It is not hard to get paid from titan casino, my withdrawals was paid always within 2-3 days, and for this software casino it is good.
Final mark.
Very good online casino. There is better playtech casinos, but much more far worse from titan casino.

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 429
Rated this casino
80
30 October 2014 - 2:07am
#5

Before I get exactly to this casino, I must tell that I have had a little bit mess of these "titans" at all - because Titan Casino no.1 is playtech with URL titancasino.com, while Titan Casino no.2 is Real Time Gaming with URL titancasino.im. Quite interesting difference Smile and I would be interested also if there is any relation between them.
Anyway, the *.im casino noted above is at few sites marked as "warning" ot "not recommended", and this, *.com, is in this case way more reliable and reputable. It is powered by Playtech online games software and offers also a few deposit bonuses and offers, what is the fact which I appreciate (as I am bored already of all those average bonuses, when 85% of casinos have only 1 thing to offer you, and it is 100% match bonus, what is in my opinion low amount.
However, how did I succeeded here ? I deposited 20$ and received finally only 50% - i did not read it -carefully and I got angry a bit, but began to play - I played almost all time Great Blue game.It has one magic ability - it seems that it is paying all the time you play it, until you, in a certain point, realize the difference between starting and current amount. I realized that even later and fortunately, I have had some remaining balance more on the skrill, so I was not that sad from this lose and just moved to another casino.
Overall I feel this like 4/5.

1 member gave thanks for this useful post: CL - klaw

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