Thebes Casino Review

Thebes Casino is an online casino established in 2009 with games supplied by Betsoft, Parlay Entertainment, Pragmatic Play, and Rival Gaming. It is operated by Engage Entertainment Group Inc. and is registered under the jurisdiction of Curaçao. Last Updated: November 10, 2023.

Warning! This casino is blacklisted and should be avoided.


Our rating: Very Bad


Review of Thebes Casino

Thebes Casino is another cliched ancient Egyptian-themed online casino, this time running on Top Game software. It accepts players from a wide range of countries including the USA, but operating out of the rogue's den of Costa Rica there is no player protection to speak of. Thebes Casino has been blacklisted by Casino Listings due to problems encountered by players at one of its sister casinos, Rich Casino, which is owned and operated by the same owner - Blefondia Holdings of Cyprus.

Blacklisted - slow pay and unresponsive

We have taken the decision to blacklist Rich Casino and others owned by the same operator Blefondia Holdings - namely Thebes Casino and Casino Moons - due to extremely slow payment of winnings and unresponsive customer support (see forum thread here: Rich Casino - anyone paid?). It is our recommendation therefore that players stay away from this casino as there is a high chance that you will not be paid should you win.

A curious statement on their "About Us" page:

We guarantee true logical and industry leading payouts with history and statistics to back it up. Furthermore we offer transparent communication and remain true to player satisfaction, security and supreme service.

We have found no evidence of any published payout statistics on the site, and their constant refusal to answer emails is hardly a good example of "transparent communication", "player satisfaction", nor "supreme service".

Thebes Casino should be avoided by all prospective players. There is a high chance that you will not be paid if you win, and operating out of Costa Rica means there is no recourse for you if you have a dispute with the casino. Steer clear.

Warning! This casino is blacklisted and should be avoided.
10 replies • Last post


Joined: 11 Jan 2023
Posts: 1
Thanks received: 1
Rated this casino
11 January 2023 - 2:40pm

Thebes casino is a great example of fraudulent activity. Their general terms, bonus terms and other terms all contradict each other making winning and getting a payout almost impossible. They have flagged my account and listed me as a Bonus abuser" - my only crime was playing the free spins they sent to me and winning. Stay well clear of these cheating maggots


Joined: 2 Jul 2021
Posts: 1
Thanks received: 1
Rated this casino
2 July 2021 - 9:44am

Hello! Unless you´re a millionaire please avoid this casino. They just don´t pay your winnings. They will request information you already provided, and, at the very end, they stop replying.
You play to get fun and money, but all the money anf fun go straight to the owners: they get richer and richer at your expense and you can't even sue them. Why are they not banished? No international rules on this issue? I´ve reported the situation to the authorities in my country, expeting, at least, they cannot long operate here.

Wish you all well


Joined: 16 Oct 2020
Posts: 1
Thanks received: 1
Rated this casino
16 October 2020 - 10:21am

Thebes Casino is scamming customers

I decided to bring this case to public just as warning to other gamblers.
"Gamble only money you afford to lose... one way or other =D"
Trust only Casinos with legit licences, multiple recommendations and publicly good reputation.

Secondly I want to question integrity of some affiliates and Casino forums for recommending this casino.
As now realised that information was also available beforehand. My bad not to seach before deposit.

My story.

Couple of weeks ago I saw somewhere advert of Thebes Casino. 200% First Deposit Bonus.
I acted like noobie and deposited without investigating Casino reviews over forums.
It was not big deposit, but I got lucky and finally balance was around 28x deposit.

Wager was cleared and all documents mentioned was sent to casino.

And then the fun started...
After couple of days I asked their Live Chat what is status of my withdrawl?
Only aswer I got is basically: Please allow us 5 business days to review your request.

Hmm okay, I can wait couple of days more, eventhough it sounds pretty weird in 2020.

Two days passed and I relised that withdrawl was declined - no notifications or questions to me.
Finally Live chat found explanation "Please note you withdrawal got declined as you had to must send a print screen of the Neteller account to confirm the account ID."

Hmm okay, why nobody asked for it?
okay, I took screenshot and sent it to given email while chatting with "Live customer service".
"So how long will it take to look at that screenshot?" I asked...Guess answer? "Please allow 5 business days so that the review of your latest payout request can be made."
Just to make sure that they are happy with the documents, I took another screenshot with Mobile app and sent as well.

Every time I deposit, I see money as lost. Now I was sure I got scammed first time in my 20 years gaming history.
Who needs a WEEK to review ONE picture?

Asked via Live Caht and emailed 'Support'.... Got NO answer... to anything.

Of course I got sligtly pissed. But waited again a week. And guess... Withdrawl was declined again - no notifications or questions to me.
Again asking from the crappiest live chaat what is happening?
And after a while I got answer: "Please note you withdrawal got declined as you had to must send a print screen of the Neteller account to confirm the account ID."

WTF??? I sent two different emails including screenshots!
"there are no email sent" "or recieved".... and then silence

I have sent quite many emails, but this is first time when two emails sended with two different divices was totally missing =D

Worst explanation ever!!! Ridiculous conning!

Okay so third email suddenly managed to go trough to their 'Accounting'
I even got email "Your ticket is now solved!"
Surprisingly their 'Ticket' contained header of my previous emails =D

So I made a payout request again.
Live Chat promised to speed up the process... this time it's faster.
So I responded to 'Accounting ticket' with my opinions... and guess...
"Hello, Thank you for your response! The review of your withdrawal request will take place next Wednesday. Have a good day, "

I have never encountered such arrogance and disrispect in any customer service. Despicable!

Yes... their T&C says "We aim to review all withdrawal requests within 72 hours from the moment the customer has placed a withdrawal request on the Account.
However, withdrawal timeframes are dependent on the verification status of the customer.
As part of our requirements we must collect documentary evidence of customer's identity and this can affect the timeframes of the withdrawal review (up to 5 business days)."
But everyone can make conclusions on their own.

So I still have pending withdrawl after over two weeks after first request. Who believes that I will see my winning in Neteller?

PS. I informed casino that I will contact all necessary authorities, game providers, casino forums and streamers to let public know how Thebes is scamming people.
They anwered me "Hello, Thank you for your response! The review of your withdrawal request will take place next Wednesday. Have a good day, "


idEndro Nawawi
Silver PlayerSilver Player
Endro Nawawi's picture
Location: Indonesian
Joined: 23 Oct 2017
Posts: 414
Thanks given: 150
Thanks received: 90
Rated this casino
5 November 2017 - 3:43pm

I hate betsoft,I spent a lot of money in same casino,make me frustrating,betsoft not fair,lowest RTP :'(

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10405
Thanks given: 6290
Thanks received: 5352
1 August 2016 - 4:52am

Thanks for your feedback Tmacierainey. While it sounds like you haven't run into any problems so far I'd be very wary of playing there any more. As for Betsoft games, not being able to play them with a bonus is doing you a favour as we have recently published mountains of evidence that they don't play fairly.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

Joined: 31 Jul 2016
Posts: 1
Thanks received: 1
Rated this casino
31 July 2016 - 6:40am

I have played on Thebes casino several times and have cashed out as well after submitting the required documents I received a check within 6 days of being approved my second check took 4 days I have no complaints about the casino other than you can't play betsoft games with bonus Funds it seems like all the casinos are following suit but I still give Thebes casino a good rating! 📱


Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
12 November 2014 - 11:58pm

This casino is another episode from the unique series “[Top]Game of Complaints”, and I am very, very happy that I never got an idea like “yeah, let’s try depositing on various TopGames casinos”. This one is, as I currently realized, also considered blacklisted, rogue and also every other negative adjective that usually occur near sh*t casinos… it’s simply great, that in the past, when I met this casino (and also almost any TopGame at all – for me they are one big NO), I have been that much younger and careful, and have not deposited almost never (only when needed to withdraw the no deposit bonus 🙂 ).
And here is the story becoming a little bit predictable – I claimed the bonus (I can see that does not shows this bonus currently, maybe thanks to the fact that this casino is also Blacklisted, and this means that it has lost its right to have shown the bonus 😀 and started to play, and when the playthrough began to look hopeful, I asked supp about the other required details, and guess what – the supp was rude! And absolutely not helpful and also ironic.
In short, another casino that should be deleted, so the pollution of the internet environment would be decreased a little bit again 🙂.

CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
18 September 2014 - 3:29pm

Thebes online casino using topgame software, and it is blacklisted casino again. From all casinos that i played and reviewed here, i saw only 2-3 with this software that not blacklisted, so it is hard work to choose good casino with this software. I tried this casino one time with sign up no deposit, and after some players report bad experience with winnings from no deposit, i am of course did not make any deposits. Like usually i will list pluses and minuses, but there is much more minuses than pluses.
+ Software. Topgame software that i installed on computer worked very good for me, and i did not had any troubles with my gameplay, everything was good.
And minuses for this online casino.
- Customer support. Customer support at this casino created not to help players, but just to fraud players and did not let to withdraw anything decent from it.
- Withdrawals if paid, but very long, it tooks weeks or months to get paid from this casino. But in most cases casino just find excuses to not pay legit winnings to players.
- Bonuses had hidden terms, to confiscate winnings.
Final mark.
It is very bad online casino - did not play here.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
21 July 2014 - 9:38am

Thebes casino using software that very well known that one of the worst and bad softwares ever created and has name top game. I am not lie and you can check it even yourself put in google search top game and you will have some bad info about this company or put top game casinos. I played at the bes casino only one time in my life and only with no deposit bonus that i was able to get after clicking link on some website and downloading software. Probably i even make real money deposit but like with many other top game casinos i decide to my self that it is very bad and not safe online casino when i just get no deposit bonus and live chat agent appear himself without i am calling him and start offer me some good bonuses if i decide to make my deposit right now. It is look very poor and make me think that casino only want to get my money as fast as it can and do not care about anything else so i just make what i can do it is lost no deposit bonus and delete this casino from my personal computer. It is black listed casino that of course can not be safe and good.

CL - klaw

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
13 June 2014 - 4:04pm

Thebes casino is definetely rogue and bad casino. First warning sign even for me it is their software - topgame, because i am pretty sure that it is really hard to find good topgame casino, i can remember only one good topgame casino, and all others topgame casino are all rogue in my eyes and in my opinion. This is shame for software creator to had so bad reputation, but i think they simply does not care, and i am think they already not in this business, because for me, for example, is hard imagine that someone who want to open new casino will buy topgame software, there is no any point in this thing.
Like with all topgame casinos i tried this casino with no deposit bonus, it was 40$ with 200$ max withdrawal, and bonus of course looks not so bad, but i already knew that this is rogue casino, and i just get some playtime and fun playing their slots, which, by the way, not interesting at all, compared to other softwares. So i lost my no deposit bonus and just uninstall casino, like i always do with 95% of casinos, because they did not interesting for me.
Thebes casino is evil and rogue casino, avoid it and never play in this casino or any other casino in this group.

CL - klaw

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