SupremePlay Casino Review

SupremePlay Casino is an online casino established in 2009 with games supplied by Rival Gaming. It is operated by Cyberrock Entertainment N.V. and is registered under the jurisdiction of Curaçao. Last Updated: September 27, 2023.

Warning! This casino is blacklisted and should be avoided.

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Our rating: Very Bad

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Blacklisted

Review of SupremePlay Casino

SupremePlay Casino is an online casino featuring games from Rival Gaming. It is one of several casino skins handled by Cyberrock Entertainment N.V. (a.k.a. CR Ltd or CR NV, Curacao), with the others currently being Play2Win Casino and 21Grand Casino. We strongly recommend that players avoid these casinos as we have received repeated claims of players experiencing non payment of winnings, extreme payment delays if they do get paid, and awful customer support.

Blacklisted for non payment of winnings, rudeness

A complaints thread about one of this casino's sister sites, Play2Win Casino, was started in our forum in early 2013 and has remained active ever since with more and more complaints surfacing. Shortly after that thread was posted we received a menacing email titled "shit storm warning at your forums" from an aggressive and rude casino manager working there that demanded that we censor and remove any negative posts made about his casinos.

In addition, the casino has these two terms half way down its terms and conditions page that place an upper limit on the amount a small depositor can win (with or without a bonus), then make them wait weeks just to be paid:

5.1. All Deposits of 249 USD/EURO/GBP/AUS or less have a max withdrawal of 10X the deposit for that specific play session

Customers can submit their withdrawal request at anytime. The approval time may take fifteen - eighteen (15 - 18) working days starting the date authorization process was completed successfully.

Clearly the answer remains NO. The manager's time would be better spent trying to improve the service offered by his casinos rather than playing whack-a-mole with complaints on the internet. Sadly, this is not the case, and the complaints keep mounting up.

When a player with a delayed payment asks support at the casino "Have the finance people stolen my money?" and the answer is "I do not know. No for sure. but I dont know", you know it is time to run for the hills. Do not risk your time or money at this casino.

Warning! This casino is blacklisted and should be avoided.
4 replies • Last post

Comments

lvblck
Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3878
Thanks given: 343
Thanks received: 1134
Rated this casino
26 May 2016 - 10:24am
#1

I had the opportunity to try this casino about a year ago. I wanted to get a free chip but support was quite resistant until I finally got it. I didn't like the impression I had about this casino- game selection was average, support was unprofessional, I had to wait long and session got ended many times, before I even managed to ask my questions. I had a 10€ free chip that had really high wagering and I never met it. This experience alone made me think that I don't want to deposit in a place where support is cold and don't care and I am not even sure if I was able to withdraw from free chip because in this casino sister sites they don't allow Latvian players to play with free chips. Don't play there.

CL-Ed

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
18 September 2014 - 11:39am
#2

Supreme play online casino is one more in the bottom page of list of casinos here, and also blacklisted, but i tried this casino years ago, and i can not say that i had bad experience, or casino cheat me or something like this. Luckily i did not have many contacts with casino, just couple of small deposits, and one payout. Like usually i will start from listing pluses, after pluses you will see minuses, enjoy.
+ Software. Supreme play casino using rival software, and i decide not use instant play, and instead of this i download application. Everything worked fine for me, and i did not had any problems with my gameplay at this casino.
+ Bonuses and promotions are great here. Yeah i know that black listed casinos usually use big bonuses to cheat players with some rogue terms, but at this casino at a time when i played in it i have good bonuses, and terms was ok, when i win casino did not tried to steal my money.
+ Customer support. Live chat was good for me, but email CS replies is a bit slow, something like two days, of course it is not fast, much more better was to use live chat.
And one minus.
- Withdrawals. I had one payout, and it took more than a week, too long.
Final mark.
Some day it was good casino, right now it is blacklisted...

CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
21 July 2014 - 9:27am
#3

Supreme play casino it is rival software casino and i played in this casino with my real money deposit and have some experience that i want to share and that i want to say to you. This casino allow to download software on personal computer and for me it is always very good thing and i really appreciate when casino allow to do this because i like to install casino and never ever visit site of casino or download games to play this games every time one more time. Like many other rival casinos supreme play give me no deposit bonus after i register and i was lucky playing their i-slots and clear this bonus to have payout i was need to make 20$ deposit from my moneybookers account i did it and after 4 days of waiting casino send me email that they need my documents and verify take 5 more days. And one more week to have money appear on my skrill account it is more that two weeks of waiting and of course it is sad but i am also played once with my deposit because casino offer me 500% bonus but no luck and after this i decide to delete this casino because two weeks it is very slow payout.

CL - klaw

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
13 June 2014 - 3:59pm
#4

I found for myself a bit strange, that supreme play casino is in rogue list here, on casinolistings, because i played there few years ago with no deposit bonus, and also few guys from russian forums clear bonus there, and withdraw without any headache. But as we can see from casinolistings warning, problems with this casino start in 2013, and i did not know why i should not believe to casinolistings warning.
With my no deposit bonus, which was 20$ with x 100 wagering requirements and 100$ max withdrawal i did not had a lot of playtime or fun, so after losing just uninstall casino and forget about it, because i am always think that rival is a bit shady software creator, there is only few casinos which is good and using their software, while many others looks really shady.
I recommend you did not play at this casino, because casinolistings warning tell us so. This guys will not lie, and if casino in rogue list, they in rogue list, and best everyone of us can do is not playing there. i can suggest to try cash'o'lot or tropica casino, this two rival casinos looks much more better. Do not feed bad casinos with your money, it is not good.

CL - klaw

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