SupremePlay Casino is an online casino established in 2009 with games supplied by Rival Gaming. It is operated by Cyberrock Entertainment N.V. and is registered under the jurisdiction of Curaçao. Last Updated: September 27, 2023.
SupremePlay Casino is an online casino featuring games from Rival Gaming. It is one of several casino skins handled by Cyberrock Entertainment N.V. (a.k.a. CR Ltd or CR NV, Curacao), with the others currently being Play2Win Casino and 21Grand Casino. We strongly recommend that players avoid these casinos as we have received repeated claims of players experiencing non payment of winnings, extreme payment delays if they do get paid, and awful customer support.
A complaints thread about one of this casino's sister sites, Play2Win Casino, was started in our forum in early 2013 and has remained active ever since with more and more complaints surfacing. Shortly after that thread was posted we received a menacing email titled "shit storm warning at your forums" from an aggressive and rude casino manager working there that demanded that we censor and remove any negative posts made about his casinos.
In addition, the casino has these two terms half way down its terms and conditions page that place an upper limit on the amount a small depositor can win (with or without a bonus), then make them wait weeks just to be paid:
5.1. All Deposits of 249 USD/EURO/GBP/AUS or less have a max withdrawal of 10X the deposit for that specific play session
Customers can submit their withdrawal request at anytime. The approval time may take fifteen - eighteen (15 - 18) working days starting the date authorization process was completed successfully.
Clearly the answer remains NO. The manager's time would be better spent trying to improve the service offered by his casinos rather than playing whack-a-mole with complaints on the internet. Sadly, this is not the case, and the complaints keep mounting up.
When a player with a delayed payment asks support at the casino "Have the finance people stolen my money?" and the answer is "I do not know. No for sure. but I dont know", you know it is time to run for the hills. Do not risk your time or money at this casino.