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Sportbet Casino Review

Sportbet Casino is an online casino established in 1997 with games supplied by Digital Gaming Solutions and Realtime Gaming. It is operated by 5Dimes Group and is registered under the jurisdiction of Costa Rica. Last updated: March 23, 2016.

usSportbet Casino welcomes players from the United States.

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rating: Poor

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Review of Sportbet Casino

Based in Costa Rica and part of the reputable 5Dimes Group, Sportbet Casino incorporates the excitement of sports betting and online casino gaming. They offer a variety of bonuses and promotions in both their online casino and sport betting options, and offer games developed by Digital Gaming Solutions and Realtime Gaming in their casino. However we became aware in early 2016 of attempts by U.S. government departments to seize the group's funds and cease its operations. We therefore recommend that players avoid this casino.

Warning - under investigation by U.S. Authorities

Sportbet Casino is part of the experienced and generally well-regarded 5Dimes Group, which is currently under investigation by U.S. authorities for laundering money through the use of Amazon gift cards for player deposits and withdrawals. The federal authorities are attempting to seize funds belonging to the operator and shut down its sites. We therefore recommend that players avoid Sportbet Casino as its related sites until the situation is resolved one way or another.

Games and Sports Betting

Sportbet offers an unusual structure for their online casino operations. They actually offer several different casinos via the one site - the Grand Casino featuring RTG games, Bonus Casino and Match Play Casino with a different set of games developed by DGS, and a Live Dealer Casino. The difference between the casinos also extends to the types of promotions that may be claimed, and some of the games have different payout settings depending on which casino you play in.

Sportbet's online casino offers several table games and more. Some examples of these games are Blackjack, Baccarat, Craps, Roulette, a variety of slots and Video Pokers. All of these games are also available at Sportbet's free casino which is available in a flash version. Both the free version and the paid version have games developed by Digital Gaming Solutions, and feature decent graphics and sound quality, although it must be said that they are not outstanding in this day and age. The overall selection of games is smaller than what you would normally see at a dedicated online casino.

However with the recent addition of Sportbet's Grand Casino, it now offers a dedicated online casino option with a full suite of RTG games. RTG casinos are best known for their slot machines so as you would expect there is an extensive range to pick from here. This includes several progressive jackpots which could see you take home a six or seven figure win.

The interesting thing is that depending on which casino you pick (the Bonus Casino being the best), Sportbet have improved payout ratios with just about the best odds you can get for playing casino games online. For example, roulette in the Bonus Casino pays 36.62x on a single winning number, as opposed to the standard 35x, and there are many variations of blackjack available featuring player-friendly rules such as late surrender.

Sportbet also offers betting options on almost any sports available in the world, including NASCAR, basketball, hockey, boxing, tennis, football, baseball, horses, and golf.

Deposit, Withdrawals and Customer Service

You can use your credit card for your deposits to the casino, or use other deposit options including Neteller, and Moneybookers. Withdrawals are handled daily, although fees are charged even on e-wallet services like Neteller and Moneybooker. There are certain times of the week where they will process free withdrawals, but you are entitled to only 1 free withdrawal per month.

Perhaps the worst thing about this casino is the disappointing conversation we had with customer support when attempting to help a player who had contacted us for assistance in self-excluding from the casino. The end result was that they would close a player's account if asked, but would also reopen it immediately if asked later. While sounding great in theory, recommending that a gambling addict exercise his "free will" and "work on his addictions integrally" is simply not good enough.

Sportbet is an interesting proposition mainly for U.S. based players. Their "Bonus Casino" has some of the best odds you will find for casino games online, and if table games aren't your cup of tea then you can play RTG games in the Grand Casino. Sportbet has a history of paying players promptly and without fuss, however the withdrawal fees and the complete lack of a responsible gambling policy are disappointing. All in all, it is worth a look for Americans who like to bet on sports and dabble in a bit of casino action on the side.

Sportbet Casino Jackpots

These are the current progressive jackpots at Sportbet Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

11 replies • Last post

Comments

ushope777
Forum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 12524
Thanks given: 1271
Thanks received: 903
2 February 2013 - 2:10am
#1

I am intrigued by this site, and the report of high pay out rates. The games also look fun and different. However, I am finding the coupon code conditions very confusing, and the fact that there are many different casinos within one. For example, there are games that I would want to play if I took a bonus, yet it has a long list of games that would be "disabled" if you take the "coupon." I guess I will have to read and study more, but so far it is very confusing to me.

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption

ushope777
Forum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
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Thanks given: 1271
Thanks received: 903
2 February 2013 - 3:35am
#2

I want to mention one more thing. In the Bonus Casino and the Match Play casino, as far as the slots go, they have the older and other style (I can never remember the names for the line of games, lol) games. However, the "Grand Casino" has the full line of RTG games, which I was surprised to see (I was thinking they would have all of the other style).

One problem I encountered is I was able to load the games in the Bonus Casino, but the Match Play Casino games all stated I needed a Plug-In.

I did NOT make a deposit here Just exploring and played a few in "fun mode."

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption

auCL-Ed
StaffStaff
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Location: Sydney
Joined: 7 Sep 2007
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Thanks received: 2719
3 February 2013 - 9:36am
#3

Looks like the RTG games are a recent addition. We will have to note that in our database.

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auCL-Ed
StaffStaff
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Location: Sydney
Joined: 7 Sep 2007
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Thanks given: 3358
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22 July 2013 - 7:40am
#4

We received an email from a reader here asking for our help in self-excluding from this casino. So off I went to the casino to try to clarify the situation. This is the conversation I had with their live chat support:

Quote:

You are now chatting with 'Andrea'

Andrea: Greetings! This is Andrea, Affiliate Department Manager. How are you doing today?

Me: Good thanks Andrea. I have an enquiry on behalf of a player who wants to self-exclude himself due to a gambling problem but has been told that it isn't possible
Me: This is the message he emailed me, asking for help
Me: "Dear Sir/Madam, I've been playing Sportbet casino for a little while. I asked to be black listed on the grounds that I have a gambling problem. They said that is not possible and that the only thing that I can do is close my account. However, if I ask for the account to be reopened, they would reopen it. If I have a gambling problem, obviously they shouldn't be helping me maintain and further aggravate my problem. Is there anything that can be done so that Sportbet can blacklist me?"

Andrea: That's odd, we certainly don't keep customers against their will

Me: I think the issue is not that he can't close his account, but that he cannot be excluded from ever reopening an account

Andrea: Oh, I see. Indeed sir, we do believe free will as well.
Andrea: That's right. I understand where the request is coming from; but if he asks us to re-open his account, we have no reason to reject him.

Me: Thats the problem when someone has a gambling problem isn't it? Their willpower isn't exactly the strongest
Me: A lot of other casinos have self-exclusion regulations that allow a player to be completely locked out for 6 months, 12 motnhs, or forever if they choose.

Andrea: I hear you. In that case we can close his account, but on his side, he must work on his addictions integrally as well.
Andrea: I'm afraid we don't have such rules. Sorry. Fortunately I'd have to say we have very few gambling addiction cases.

Me: OF course, I agree that there is work to be done by the player. However it would be better if he could be helped by you guys when he is thinking clearly enough to ask for it

Andrea: We can close it
Andrea: but we take for granted he's an adult and has the right to open it back on if he wants

Me: Well I guess you had better go ahead and close his account. Maybe that is something for you guys to think about, in terms of being a little more responsible and caring for your customers. Thanks very much for your help

Andrea: I'll close it. You're very welcome. Can we assist you with anything else tonight?

Me: No thanks. Goodbye

Andrea: Bye

So the takeaway here is that Sportbet does not have a self-exclusion policy, nor does it think it necessary. I find that to be a very irresponsible attitude. On the other hand I imagine they would be falling all over themselves to exclude a player that issued a chargeback or broke the rules in some way. We're lowering Sportbet's rating here effective immediately.

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bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 339
Rated this casino
40
17 February 2014 - 1:04am
#5

Hello! And this is a moment when i should say goodbye with my reviews Smile This is last casino in casinolistings list in which i played, so till they add new, i will not made any reviews. Do not cry please Tongue Actually, good thing that i can now pay more time to forum so you can read my post there, i will try to be nice forum member.
Sportbet casino was played by me probably year ago, and i am did not make any single spin at this casino, i just use it to some sport bets, and you know how i am bet... Like idiot of course, just bet on every event on favorite some money. From beginning i had very nice run, and i am almost double my bankroll. But then i became mad, and start betting more and more, big bets, you know. And favorites of course win not every time , so i finish my journey with this casino with big fat zero. I did not have much info about this casino, betting was ok, not any problems, but i did not test withdrawals or support, so i just give them two stars. Probably they good, but i do not see reasons to give them higher mark.

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
60
4 July 2014 - 12:42pm
#6

Sportbet casino come to my attention because it has interesting slots from real time gaming and other software slots that i never try so i am always ready and happy to try something new to me because of course i can not play all the time net entertainment and microgaming sometimes i need to relax from their slots and take a break from it and for this i am very love to play at new casinos with new slots for me. I checked all the terms and conditions before join this casino check out bonus terms and also contact support in order to be sure for 100% that i did not misread something. After this i registered and make my first deposit and get bonus. I played probably a hour playing new for me games and i am not very like it it is looks for me very boring and in my opinion games pay not very well and it is hard to win something at this slots. After few months i tried this software again but slots was cold again and i decide never play at this casino again because i hate to play in casinos that seems cold to me.

1 member gave thanks for this useful post: CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 257
Rated this casino
40
6 September 2014 - 2:57pm
#7

Sportbet online casino using unknown and real time gaming software. I did not tried any games here except real time gaming slots, and have some experience to share. Let me start from pluses for this online casino.
+ Software and games. Real time gaming slots not many at this casino, but even so i find some interesting slots for me which i really wanted to try, and i did it. Luckily experience in case of games was ok, every slot downloaded fast, and no any lags occured during my playing.
+ Bonuses. Casino usually send me good bonuses and offers, but nothing special unfortunately, and probably it is a reason why i did not claim much bonuses from this casino. Also no any interesting promotions at website, unfortunately.
+(-) I count as plus and minus withdrawals at this casino, because i did not have any withdrawals from this casino. My luck was bad, and i was not able to test it(to fair judgement i tried this casino only twice).
And one minus.
- Customer support. I tried only live chat, and few times i tried to open it, i get message that it is offline. Of course i am not happy with such things.
Final mark.
I can not say that i am happy with this casino.

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 430
Rated this casino
20
25 November 2014 - 2:40pm
#8

Do not Exchange the title with Sportingbet a.k.a. SB! This is something absolutely different – and, in my subjective opinion, also lower level casino.
It provides these two softwares together - Digital Gaming Solutions and Realtime Gaming. I did not try the first one, but analogically – what enjoyable a software could be, when it is sibling-able with Real Time Gaming, which is nothing interesting and rather an old-man between the adolescents nowadays ? I think that everyone could find the answer himself.
The casino, the layout, the design, the homepage, the Real Time Gaming software appearance and overall its „look and feel“ is, in my opinion, absolutely terrible. This casino is something awful overall and I have deposited the minimum amount here from the same reason, why I try sometimes to put a coin into a (land-based) slot machine in the most dirty bar on the most unknown village – just because there is chance that exactly THIS one, forgotten machine will make you surprisingly win big (happened few times, unfortunately mostly not to me Erm Smile ). However – it was not the hidden treasure chest for me this time.
I really must focus on the design and appearance because its the most impressive and worst part of this casino and it punches me to my eyes , I must close the site immediately. Not recommend.

2 members gave thanks for this useful post: CL-Ed, CL - klaw

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
60
25 November 2014 - 2:41pm
#9

Sport bet casino holding real time gaming software, and this is not my favorite casino with this software, and i did not think that it is best place to play slots with this software. First my complain is about bonuses, usually real time gaming casino offers a lot of different and great bonuses, but unfortunately emails from this casino with bonus offers come really rare, and bonuses are not big. Plus to this they never offer me any freespins or no deposit bonus, of course this is not good. Customer support i never try, because luckily i did not had any terms, and generally there was no any problems with my account, everything was clear. Regarding withdrawals i can't say anything, because simply i do not win anything playing in this casino, but from other side i did not win anything from just 3 deposits, which was not big, so there is nothing terrible about it. Anyway i did not like this casino enough to start playing in this casino again, it is not send me any good offers, and playing with just real cash is not something i would like to do with real time gaming software. 3 stars would be OK for this casino.

2 members gave thanks for this useful post: CL-Ed, CL - klaw

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7201
Thanks given: 3358
Thanks received: 2719
23 March 2016 - 11:20pm
#10

I have added a warning to this casino. Its parent operator 5Dimes is currently under investigation by U.S. authorities and they are attempting to seize its funds. If you have money in this casino you would be well advised to withdraw it as soon as possible.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
60
10 July 2016 - 3:38pm
#11

Sportsbet, Poor casino!
i still shame my self i wasted bitcoins there, when receiving an promo email with an deposit bonuses i was excited to give it a try deposit 29 euro worth of btc, with a bonus of 150% on top of it from email, i played several games and won around 5 euro on tons of spins, almost felt like scammed, until luck returned and kept winning, i wagered bonus and cashed out 50 euro worth of btc, it took days and days without any respond to me, no documents asked nothing, no respond on my emails, so i decided to play everything and lost, i'm still angry about this, how bad can u act too your players? well one thing i learned is to avoid sportbet at any cost.

1 member gave thanks for this useful post: CL - klaw

Don't follow me!, I'm Lost too....Smile

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