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Spin Palace Casino Review

Spin Palace Casino is an online casino established in 2001 with games supplied by Microgaming and Microgaming. It is operated by The Palace Group and is registered under the jurisdiction of Malta. Last updated: May 15, 2014.

usSpin Palace Casino does not accept players from the United States.

4.5

rating: Great

9

usSpin Palace Casino does not accept players from the United States.

We recommend the following casinos that do:

Review of Spin Palace Casino

Spin Palace Casino is a Microgaming-powered casino that has been in business since 2001. It has a very straightforward look and an informative homepage but don't let the "lack of spectacular" fool you. Spin Palace is very well known in the online casino industry and has developed an outstanding reputation over the years. With a professional approach and well thought out promotional offers, Spin Palace Casino entices a lot of online players and is known to deliver, as expected of any MicroGaming casino, a massive library of entertaining games.

Spin Palace games

Once you have downloaded the software, you are able to take your pick from over 300 great looking and exciting games. There is a massive variety of slot games provided in this casino, and many of them are linked to the Microgaming progressive jackpot network (see below for current jackpot totals). All Microgaming progressive jackpots are paid out in a single lump sum to winners - no instalment plans or delays to worry about should you win.

Aside from this, they also have an array of table games which are not to be trifled with. They have Blackjack, Roulette, Craps, Keno, Baccarat, Sic Bo, Pai Gow Poker, Caribbean Stud, plus many more included in their line up. Their table games are of the same high quality when it comes to graphics, sounds and playability as their slot games.

Bonuses in the Palace

Spin Palace offers new players and regular players a wide range of bonuses. There are bonuses for your first two or three deposits as well as their exceptional weekly free spins bonus which can net you 100 free spins every Sunday for a year. Aside from depsoit bonuses, there is also a comp points system for regular players which can be redeemed for cash.

Customer Support and banking options

Not only are the games in Spin Palace outstanding but their customer support team is also impressive. They have very competent, informative and well trained representatives. Their customer support can be reached 24/7 through chat, email and several toll free numbers. They also have representatives who can speak different languages such as Japanese and Italian.

Banking options are extensive, meaning you should not have any trouble moving your money into and out of Spin Palace. They accept most major credit cards and e-wallet solutions, as well as bank wires - see the list to the right for a full break-down.

We can find little to fault Spin Palace casino. It has experienced management, the widest variety of casino games available today, some decent bonus offers and quality customer support and banking options. This is just the kind of professional and well managed operation that most other online casinos should aspire to be. Highly recommended.

Spin Palace Casino Jackpots

These are the current progressive jackpots at Spin Palace Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

Mega Moolah Mega $7,483,760 €7,483,760 £7,483,760
Major Millions $512,136 €512,136 £512,136
King Cashalot $450,411 €450,411 £450,411
Cyberstud Poker $155,354 €155,354 £155,354
Roulette Royale $143,325 €143,325 £143,325
Treasure Nile $104,008 €104,008 £104,008
Tunzamunni $46,121 €46,121 £46,121
Poker Ride $42,159 €42,159 £42,159
Mega Moolah Major $40,384 €40,384 £40,384
SupaJax $38,882 €38,882 £38,882
LotsaLoot $35,852 €35,852 £35,852
Triple Sevens Blackjack $34,585 €34,585 £34,585
Fruit Fiesta $27,170 €27,170 £27,170
Jackpot Deuces $25,918 €25,918 £25,918
Cash Splash $10,257 €10,257 £10,257
Wow Pot $3,363 €3,363 £3,363
17 replies • Last post

Comments

auJohhnyK
FreerollerFreeroller
Joined: 27 Oct 2012
Posts: 7
Thanks given: 1
Thanks received: 5
Rated this casino
40
31 January 2013 - 7:05am
#1

Hi admin,

I believe this casino needs to be downgraded from 5 stars.

I requested a withdrawal on the 24th, and on the 31st I requested progress of the withdrawal, and so far nothing has been done.
It is obvious that the withdrawal is being delayed in the hope it will be re-gambled.

I would be happy to forward any required evidence.

1 member gave thanks for this useful post: CL-Ed

auJohhnyK
FreerollerFreeroller
Joined: 27 Oct 2012
Posts: 7
Thanks given: 1
Thanks received: 5
Rated this casino
40
1 February 2013 - 1:29am
#2

This is quoted directly from a chat representative:
When you request a withdrawal the funds are kept in a pending period (where you can reverse back into the casino account) for 48 hours, then our Operations Department process the withdrawal for a further 48 hours (at this point we might request documents and the processing will take place after receiving documents) then we release the funds the next working day.

Simeon: Your withdrawal amount of $156.62 is currently in the 2nd 48 hour period: the review period by the Operations Department.

1 member gave thanks for this useful post: CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6135
Thanks given: 2479
Thanks received: 1777
1 February 2013 - 11:23am
#3

Hi JohnnyK thanks for the feedback. You are right that a 48 hour reversal period is not great. However in my experience these guys will push through a withdrawal before that time if you ask. I submit a withdrawal, then contact the live chat operator and ask to have my withdrawal flushed immediately, and then the money generally comes through within 24 hours.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
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gbyaayme
NewbieNewbie
Joined: 9 Apr 2013
Posts: 1
Thanks given: 0
Thanks received: 0
9 April 2013 - 6:07pm
#4

Spin Palace should be taken off the internet they pick and choose when to actually give out a withdrawal. Even then you have to wait forever for a withdrawal will actually be processed. I won over £450 and withdrew. received an email over a week later saying that they are only allowing a withdrawal of £100 and the rest is being confiscated!! BEWARE OF THIS CASINO! DONT WASTE YOUR TIME OR MONEY!

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6135
Thanks given: 2479
Thanks received: 1777
10 April 2013 - 4:52am
#5

That sounds really odd yaayme. Did you claim a bonus when you deposited?

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
60
28 January 2014 - 12:24pm
#6

Hello. Spin palace casino also was played by me, but i can honestly say that i am not so regular popular player there, but i am still playing in this casino, but on very rare occasions, just when i am boring from others casinos, or just when they sent out to me a nice and generous bonus (at least 100% deposit match). My first deposit there was 50$ with 100% bonus on my first deposit, and of course i was happy to get this bonus, 100$ to play with in microgaming casino can provide you a lot of fun, if you will play not high variance games like immortal romance or thunderstruck II, cause if you will play such high variance games, you can bust out in 15-20 minutes and sitting without understanding what even happens. I told so because i was playing this way, immortal romance at 0.60$ bets, and lol, i was down a lot, and when i had 15$ left i finally hit freespins, and in my mind i think that now slot return me my money, probably even give me more, but freespins pay me 10$ Smile Of course after it i got busted, and did not have any fun.
Support: Have few chats with them, can not say anything bad.
Withdrawals: For about 5 deposits i am still did not manage to withdraw from spin palace casino.
Software: OK!
I give to spin palace casino 3 stars.

bypohgo
Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 32
Rated this casino
80
12 March 2014 - 10:29am
#7

Hi, i hope you will enjoy my review of spin palace casino. This is one more microgaming casino, and i am play there from time to time too, probably two deposits per month for few years already, so of course i have experience with this casino and i will share it with you. This is very good casino, withdrawals are paid on third day usually, and for me this is not problem, i know you can flush you wd here, but i am did not do this, only in case i need this money fast, waiting for your money from casino is good thing, because you get your head cold, and will not start deposit your winnings back. Thats why i am happy with casino rewards, thats why i am happy with any casino that pay your winnings in timely manner. If you told 48 hours pending, no problem, but please process my money on third day. If casino follows this simple rule, i am playing there. Spin palace is good casino , trust me.
Support: Live chat nice, email i test only once to verify account, this tooks something like 15 hours.
Withdrawals: I get my withdrawals on third day.
Software: microgaming.

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
100
18 June 2014 - 3:03pm
#8

Spin palace casino give microgaming slots to play and also i download casino on my PC and this casino still installed on my PC after so many time pass. This is good casino in many options! Live chat working all day long every day and it is not possible to see message that live chat is offline. Bonuses at this casino very good every week i get email with 50% bonus at plus few freespins on different games most time it is 30 freespins at immortal romance or thunderstruck II.Promotions is similar to other microgaming casino it is simple freeroll tournament but it is not freeroll at all because it is no chances to win this tournament with not making continue playing option choose and this option always cost some money and i play all casino freerolls promotions and never win anything and i can say it is not honest thing and it is need to pay own funds and i say better not touch this freerolls. Verify my account done in one day and payouts from spin palace casino usually take 3 or 4 days to appear on skrill. GOod casino and important that it is honest casino i like it and play sometimes.

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 429
Rated this casino
100
22 July 2014 - 10:49pm
#9

I found an exclusive free no deposit bonus promotion on this casino on one of its affiliate sites. I was like "wow!" because the microgaming software is giving out free no deposit bonuses very rarely, and registered with a lot of enthusiasm. I was looking forward to free spins, when suddenly the free spins were nowhere. I asked the support, what happened, and got disappointing answer - my free spins were not for my country. My country Slovakia was restricted and I was absolutely not eligible to claim it.
I put this casino into my "archive" and did not reach it a lot of time. But, recently, I have met this casino again and decided to deposit, despite their unfrieldny attitude to my country, and it was lucky decision. I decided to deposit only 20$ to try them, and I played first Thunderstruck, and after it kicked me into 200$, I changed into Avalon (this game requires higher stakes, as it has got more paylines). I finished with withdrawing 400$, happy from myself.
The only fault was, that I was not enough patient and most of the amount have reverse-withdrawed. I would like to ask you not to comment my behaviour at this point, because I have kicked my head against the wall just enough Joking)

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 429
Rated this casino
80
5 August 2014 - 12:33am
#10

omg.

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
60
18 August 2014 - 2:23pm
#11

Spin palace casino is reputable one, and it is listed almost at every affiliate website, and it is not hard to understand that this means that it is good online casino. But i am start from pluses for this online casino, like i always do, because i think pluses is more important than minuses.
+ Good and stable MG software. I did not try quickfire in this casino, and can not say about it anything, but download application works perfect for me.
+ Good customer support provided to me by live chat. It is always online, i never have a problem that i need help and no one can provide it to me in live chat. Email support i am like always did not test.
+ Bonuses and promotions. Of course it is not so great like at 32red or gowild casino, but still very nice and decent, about once a week casino allow me to get 50-100 freespins on different video slots just for smallest deposit. Also sometimes i get reload bonuses, but not very often.
Now i can list one minus for this casino, and it is typical minus for many MG casinos.
- Slow withdrawals,my withdrawals take 3-4 days, and it is too long to wait, i did not like.
Final mark:
Not very good casino as for fast withdrawals, but everything else is nice here.

1 member gave thanks for this useful post: CL - klaw

skPeDrone
Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks given: 0
Thanks received: 115
Rated this casino
60
19 November 2014 - 12:36am
#12

PeDrone’s Spin Palace Casino Review
Casino Software
This online casino uses games created by MicrogamingandQuickfire. Itis operated by ThePalaceGroup, another wellknown group that operates Microgaming soft casinos. I have played many Microgamings so the games variety is not interesting enoughand the bonuses are very average.

Welcome bonus
The bonuses are funny – there is 100% up to 250$ bonus commonn and 'exclusive' 100% bonus up to 1000$ exclusive to casinolistings.com. Spin Palace, shame on you. Couldn’t you think out another bonus that wouldn’t even look absolutely the same? (for me the difference is no difference at all).

Deposits and withdrawals
There are a lot of varying deposit and also withdrawal options, so I used one of them and deposited 25 via Skrill, received 50, did not care more if to take the another one 100% Smile

Customer support
Livechat suport is avalable. Live suport is ready helping 247, I rate this service average – the reaction time is quite high.

Gameplay
I play few games here, but thes paid best
Avalon 0.60-1.00/spin – rised,
BreakdaBankAgain – 0.09 – 0.36/spin – just decreased my balance to zero.

Summary
I recommend the casino just doNOT expect much from itnor from its bonus ofers. And donot deposit very much money,and donot have bigeyes and expectations about winnings withdraw in case you can immediately!

1 member gave thanks for this useful post: CL - klaw

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 227
Rated this casino
80
9 September 2015 - 10:17am
#13

Spin Palace,
Decent time ago, only troubles experienced with them, sending me emails that i have free spins, a free bonus, but never ever i got this and support didn't know about this, but they where sure it's from them email address. then i already avoid them, before this troubles i played there several times and no problems experienced that time, 2 withdrawals processed quite slowly but at least i received my money, after lot of complaints coming up that time on different forum's i thought it's better to avoid them before i'm also will be victim of this. it's just weird that casino's are good in the beginning and then going down fast, by not paying players, always telling them they broke Bonus rules when they have a big withdrawal, all seems to be that they just don't want to pay. but since while ago, never saw any complaint anymore against them, so i guess they improved good, and got themself out of troubles, it's better too see now, support is still the same, and payments are bit faster this time! so i might deposit again here, and take a good deposit bonus;) and hope all will be paid;)

1 member gave thanks for this useful post: CL-Ed

Don't follow me!, I'm Lost too....Smile

bazelmil83
Card SharkCard Shark
Joined: 19 Jan 2015
Posts: 136
Thanks given: 1
Thanks received: 87
Rated this casino
100
28 November 2015 - 8:58pm
#14

Honestly, if someone had said that I would so many positive things to experience through years of playing at Microgaming casinos, I would not believe him. Honestly, I have nothing against third-party software. When you have so many good casinos in the series is always a chance that some of them will quickly get bored and fall into oblivion, it definitely does not apply to Spin Palace least in my case. Of course, I understand the decision of the founders of software that offers always something new, but for me it is enough to be fair to the players and everything will fall into place, from my point of view all the praise for Spin Palace !!!

1 member gave thanks for this useful post: CL - klaw

auJohhnyK
FreerollerFreeroller
Joined: 27 Oct 2012
Posts: 7
Thanks given: 1
Thanks received: 5
Rated this casino
40
1 December 2015 - 1:15am
#15

Wow...

I guess its kind of obvious to anyone who can think for themselves that all these highly praising "reviews" are shill.

DON'T BE GULLIBLE.

Dont fall for these lies. Obviously when you run a business that involves deception and lies you would need to occasionally take steps to rectify a spiraling downward reputation, as is demonstrated by these "commenters" who is most likely one individual, with many accounts, being paid by the hour by spin palace casino.

The truth is - if you deposit your money with spin palace - every type of possible deception and "legal loophole" will be thrown at you. Then after putting lots of funds in, and finally, FINALLY having a win, you will NOT get your winnings.

These people profit from lies and deception. AVOID.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6135
Thanks given: 2479
Thanks received: 1777
2 December 2015 - 1:02am
#16

JohnnyK, are you still talking about the same issue you posted about almost 3 years ago? You never got in contact with me to follow up on it. Or do you have a new problem with this casino that maybe elaborating about, we could help you? If so, please click my picture and send me a private message.

We are not dishonest in our reviews, as you can see by looking through the huge number of casinos we have reviewed and take note the large proportion that we rate poorly.

Your accusation that the posters on here are all the same person are flat out wrong. I can see the login times, IP addresses etc of every post and I can see that they have been made by different users. If you look at many of those same user's posting history, you can see that they have posted on lots of different reviews on this site (both negative and positive) including competitors of Spin Palace. While nothing is impossible, I highly doubt that they are being paid by loads of different casinos to shill for them.

Believe me I can smell spammers and shills a mile away and any such comments are deleted, their posts reported to anti-spam trackers such as stopforumspam.com, and their accounts are blocked. We have even blacklisted casinos for doing that. Have a look at our review of Grand Reef Casino and what happened when I discovered them fraudulently inflating the user votes on their review.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

lvblck
Gold PlayerGold Player
Location: The North
Joined: 6 Apr 2016
Posts: 506
Thanks given: 55
Thanks received: 140
Rated this casino
80
7 June 2016 - 12:09am
#17

Spin Palace is a decent Microgaming casino. I've played there several times and had a good time, even made a few withdrawals and had absolutely no problems receiving them. This is one of the few casinos that also has Latvian language and I am not very used to seing that, but it's great that they offer live chat in many languages, including mine, I think its thoughtful and attracts more players. They have really nice game selection and it's really wide too. I do think they could improve their promotions, as I have played there with my money only. I verified my account very smoothly and the usual withdrawal time was around 3 days, so that was a decent timeframe. I play there when I know that I want only Microgaming slots, as they don't have anything else, but I think they are worth trying.

1 member gave thanks for this useful post: CL-Ed

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