Review of Slots Jungle Casino
Powered by Real Time Gaming (RTG), Slots Jungle is a tropical Jungle-themed online casino, which is owned by a Curacao-based company known as Netad Management. This is one of several online casinos currently owned by this company and they are licensed in Curacao, in the Netherlands Antilles. All US-based players are accepted here, currently without restriction, though given the casino's track record you would be better advised to steer clear.
Blacklisted for non-payment of winnings by sister casino
One of Slots Jungle's sister casinos run by the same management group is known as Grand Macao Casino. In July 2014 we were contacted by a player who had run into trouble withdrawing around $6500 in winnings. To cut a long story short, the casino simply refuses to pay the winnings and has given the player the "talk to the hand" response. This outright rogue behaviour deserves nothing less than a place on our casino blacklist.
Software and Game Selection
You will see a full library of popular RTG casino games at Slots Jungle that have some great graphics, bonus features and sound effects. They offer plenty of entertainment value and have a wide range of wagering options. Slots that you may be interested in at Slots Jungle include Field of Green, Warlocks Spell, Paradise Dreams, Enchanted Garden, Crystal Waters, Wooden Boy, Treasure Chamber and T-Rex. Slots Jungle even has its very own machine named after the casino that you cannot play anywhere else. There are plenty more to venture into and explore for yourself. The 'Speciality' section of the casino offers popular games such as Sic Bo, Bonus Bingo, Scratchcards, Dice games, as well as Keno, Super 21 and other Blackjack games, and other games like Let ‘em Ride and Baccarat. These games have been presented on fine looking tables with decent backgrounds.
A notable omission at Slots Jungle and its sister casinos are the RTG network progressive jackpots. Games with million dollar plus jackpots such as Jackpot Pinantas and Shopping Spree are simply not available at this casino. There are however random progressive jackpots which can be won simply by playing selected slot machines. However the jackpots at Slots Jungle Casino are a lot less attractive when you consider the restrictive withdrawal policies, but more on that later. Slots Jungle also offers a slot tournaments facility where you can take on fellow players in competitions that cost a fixed fee to enter.
Banking and Support
The only currency used at Slots Jungle is US Dollars, although you can deposit in other currencies and they will be converted to USD. Getting funds initially credited to your account can be done through a number of different trusted methods. Choose from either Mastercard, Visa, Maestro, Wire Transfer, PrePaid ATM, Neteller, Ukash, Moneybookers, UseMyWallet, ECO, ClickandBuy and Click2Pay.
Americans looking to withdraw their money will have to rely on a wire transfer or check and herein lies the biggest drawback of this casino and all the others run by the same management: the withdrawal policies. The official line in the terms and conditions is that withdrawals are paid in instalments "up to $3000" - "per payment period" (whatever that is?), but the amount you are actually paid varies according to "player class" (i.e how regularly you deposit and presumably how much). In practice, you can never be sure how much these guys will pay you in instalments - and it is commonly as low as $500 every two weeks or so. American players who have very little choice may be prepared to put up with this sort of thing, but everyone else should be running in the other direction by now.
The support crew at Slots Jungle is supposed to be available 24 hours a day, 7 days a week, and can be reached via phone, fax, email, or live text chat. However we have found them either to be overworked or understaffed because they are often slow to respond to our enquiries over the live chat facility.
Conclusion
Slots Jungle is a uniquely themed casino with plenty to amuse you in terms of gaming selection. Unfortunately it is let down by an overly restrictive withdrawal policy that can keep you waiting weeks for your money. And given our experience in attempting to help a big winner get paid by one of its sister casinos, we can't even be sure that they will pay you in the end. Steer clear.
Comments
Slots jungle casino it is real time gaming software casino, and i played in this casino quite few times, probably 5 or more, because i have good experience for a while, and apart from many players who did not like this casino, my experience was good. But let me start from listing pluses for this online casino.
+ Software. Usually for real time gaming casinos there is two options to play at this casino - from browser(instant play) and using download application. I suggest to use download application, because looks like at all RTG casinos instant play version of games have lack selection of slots.
+ Customer support. I tried email and live chat CS. Casino also have phone support, but i am of course never make call to casino support. Live chat is very good and email support is also great, reply usually received to me within few hours. But of course much more better is just contact support.
+ Bonuses. Casino offers wide selection of different bonuses, there is good deposit bonuses, and also sometimes freechips, but unfortunately nothing extra except of this.
And one minus, which is not very good.
- Withdrawals. It tooks more than 5 days to get paid from slots jungle casino, never faster.
Final mark.
My experience in general is good, but withdrawals is slow.
CL - klaw
Slots jungle casino offer many bonuses and it is even many because all real time gaming casinos offer many but slots jungle casino like winpalace casino offer even more bonuses. I think for that big amount of bonuses play pay with long time withdrawing but i not care about slow payouts and i play at slots jungle casino few times before i get win and request payout after i get my money i uninstall casino because i not like slow paying casino and also i not know if this casino will pay me if i win big money. I win 230$ only and request payout verify of account was hard it was go with 6 days daily chatting about it with support glad it work 24/7. Total i get my money after about two weeks in my skrill account that is very very slow speed for getting payout on skrill i think this is slowest payout i ever had in my life but i happy that at least i get money and not need to submit complaint on websites that help players in this case. Bonuses very good here and support with live chat not so bad but this make no sense with 2 weeks payout on skrill. AT least i get my money and i give casino 2 star only.
CL - klaw
Hi, i hope you will enjoy my review of slots jungle casino. This casino is powered by real time gaming, and you can enjoy playing it in this casino. Also slot jungle casino offers many interesting bonuses, like welcome no deposit bonus + many more interesting bonuses on your deposit. Everything looks cool in your eyes? Take it easy, relax, i suggest you to avoid this casino. Why? Because they paying winnings as slow, as you can not imagine. Friend of mine made there deposit and took a bonus, and finish with 500$ on his account. He request withdrawal and there his horror begins. This guys can not verify his account for probably a 10 days, always asking rescan docs, add something new, expecially he told that he get verified with this documents on many others casinos, but this casino does not want to verify him. This all finish after 21 days of waiting, when they pay him all his money. This is ridicolous story, and this is a reason why i ask you did not play at this casinos. Ok, you can, but only with no deposit bonus. Better spend your money in another place, for example at club world casinos, at least this guys will pay you fast if you win, not like slots jungle casino.
Hello! Slots jungle casino is powered by very popular in USA software creator - real time gaming. Actually, i believe the most money casinos that powered by real time gaming earns from USA gamblers, and i really believe that this is a shame that players from this country, players which made them money, should wait their withdrawals for week. What about to say, that even me, cleared no deposit bonus on this casino, wait withdrawal for 3 weeks, but let see story from begin. I start playing at this casino few years back ago, when i found no deposit in this casino. I registered, and redeem coupon, everything worked fine. I clear my bonus playing my favorite real time gaming slots - alladin wishes, enchanted garden, and few more. I request withdrawal, and on next day i get request of documents, which was sent. They review them probably a week, and after this ask for one more utility bill ( facepalm). Then come probably one more week, after it they told that need to call me ( why not just call?), i answer ok, they call and finally verify me. And only week later i finally get 125$ cashout. 3 weeks, this is unacceptable.
Support: Live chat unhelpful, just tell you to wait.
Withdrawals: 3 weeks, anything should be added?
Software: OK
I had very bad experience, one star.
Hey lilmiss09. My Daniel, i work at the company that markets SlotsJungle. Can you please PM me your user name so I could check what was the case?
Thank you,
Daniel
Daniel
Ex Casino Rep for Affactive Casinos
This casino is a huge rip-off!!!!! DON'T PUT YOUR MONEY IN HERE!!! NOT EVEN KIDDING!!! If you win a random jackpot they will find any reason they can not to pay you. It's happened to me twice. I won two jackpots in one day on a bonus and they have refused to pay due to certain terms and conditions. Just won a random jackpot of $7000 last night (using my comp points), and they added a new rule that I've never seen before stating "any bonus given (including comp points) is subject to only 5X bonus". The playthroughs at this casino are ridiculously high, and even if you make it through you will not be able to cash out more than 5X the bonus. If you cash out the winnings, any amount you have won will be taken out of your account... that's right the whole $7000 jackpot I won will be removed from my account. I strongly suggest anyone playing online looks at the reviews above, and only plays at 5 star casinos. SLOTS JUNGLE is only rated 2 and a half stars for a reason... They are the worst kind of crooked casino. You will only win jackpots on bonus coupons, and you will never EVER win on your own money. I've deposited more than $10,000 into this casino in the last year, and am considered a Level 3 VIP player. If this is how they treat VIP players, imagine how they will rob any new player blind... As soon as I get my lousy $225 (which will take more than a week) I will be removing this casino from my computer. I suggest anyone else that plays here does the same...
Hi neller77, the 150,000x limit applies to your line bet, not the total bet per spin. If you are playing at $1 per spin that makes 4 cents per line as it is a 25 line machine. 150,000 x 0.04 = $6000 which it sounds like you hit. So you hit the win limit on the game, and the casino is correct.
But what I want to know is why are you withdrawing only $1000? Is the other $5000 still sitting in your account?
As for your last question, no not all casinos are like these guys. As you can see from our rating they are distinctly average overall. However as you appear to be in the USA you have a very restricted set of choices. If you want to find a better casino, check out our recommendations at the bottom of this page or on the homepage.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
I deposited 50.00 I got 300% bonus hit the vulcan game betting 1.00 on a free spin bonus u hit 3 volcanos u get to a bonus round i retriggered 3 times had 8 spins left a 500x my bet was at 6000.00 they then erased all my other spins saying i hit the max payout when on the rules in the game on there site states that u can hit for 150.000 times ur bet i argued but they keep saying i hit max payout . Your right on payouts , its a joke want all copies of credit cards utility bills bank acc numbers license etc then it takes days n days im finally cashing out 1000.00 if i get it wat a joke are all casinos online like them
Great first post Sprenos. I have to agree - if they didn't make withdrawing your money so difficult and slow they would be a far more attractive casino to play at. The argument that it is difficult to transact with Americans (their main target market) would be fine except that they apply these policies to all players regardless of where they live.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Fun to play,but god help you if you try to withdraw any winnings. First they make you jump through hoops to prove who you are. Not so to take your money. Then they say you can take out 3000.00 at once but only allow 500 and make you reapply. That results in 15.00 lost on each trancfer trough bank fees. Then they remove the bonus amount from your account after you play throught 10000.00. Then you are restricted from using any more bonus offers and freeze your comp point account. No buisness sense at all. THEY will not get any money back in future play.
2 CL-Ed, Ki'aha Long
So I tried the new sister casino Begado and won but the play thrus on bonuses are horrendous. I was extremely LUCKY to make it thru with a payout.
dont play craps there is no push on the come out on the #12
They constantly send me no-deposit offers for 40 bucks through my email. I haven't checked them out yet, because there are so many more reputable places out there, and I am sure the conditions will be ridiculous. Maybe someday, when I am broke, I will be tempted to try their offer. If I do, I will report back.
I down loaded the casino try to get the free 20 with the code listings. It said, cant use it. Did the chat with the casino. She said I was at the wrong affilate. I click on all there site how can I be on the wrong affilate She had no answear. She did give me 10 dollors with no paythru better then nothing
Check down just below these comments on this page for our current recommendations for U.S. players (you can also see them on the homepage).
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
i have uninstall and quite playing at slots jungle. they refuse me to let me redeem my comps just because i won a jackpot. I was really enjoy playing there too. 😢 i will find another casino to play at the is trustworthy. HOPEFULLY LOL
Does anyone have any good experince at a casino for USA players?
mrbingo83
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