Review of Slots Devil Casino
Are you feeling naughty, and want to transfer that into some online casino fun? If so, then Slots Devil Casino is calling you. With a sinfully great game selection and a bunch of bonuses, this casino looks the goods at first glance. But remember folks, when it comes to devils appearances can be deceiving...
Warning - Nektan in financial strife
Nektan (
Gibraltar) Ltd, Slots Devil's operator and white label casino supplier,
announced that it was appointing an administrator in April 2020. Its shares were suspended from trading on the London Stock Exchange at a price of £0.85, down from £175 in 2015. The company cited a lack of working capital as the reason for going into administration. Players would be wise to withdraw any funds held at Nektan casino sites as soon as possible.
Software and game selection
Slots Devil has a nice looking site, and I liked the fact that the operator took the effort to make their presentation look mischievous. The casino is easy to navigate, and registering an account was a simple affair. The casino fully supports mobile play, and the experience on my iPhone was excellent, as large game thumbnails made navigating to a specific slot a breeze.
The casino runs on a platform known as Nektan, which combines games from many different providers into one casino lobby. The game library here is substantial, with games from developers such as Microgaming, Net Entertainment, Elk Gaming, Aristocrat, IGT, WMS Gaming, and more lining the digital halls. There are more than 620 slots that can be played, and I was happy to see the IGT Mega Jackpots Progressive on offer, although jackpots from developers like Microgaming are not.
If you prefer table games, you can pick from various versions of Blackjack, Oasis Poker, Baccarat, Texas Hold'em Bonus, and Roulette. You can also find live dealer studio tables for Blackjack and Roulette. Unfortunately, there are no video poker to play, which doesn't make Slots Devil feel like a fully fleshed out casino.
Banking policies and customer support
There are a number of banking options in place at Slots Devil, including credit cards, local bank transfer services, and various eWallets. However, as seems common with other casinos that we have tested on the Nektan platform, the withdrawal policies at Slots Devil are a major letdown.
The first thing to be wary of is that withdrawals are limited to only $2000 per day, and not more than $5000 per month in total. These are among the lowest limits I have seen at an online casino, especially for fully licensed and accredited European operators. If that isn't bad enough, this casino will allow you to deposit up to $10,000 at a time even though it would take more than two months just to withdraw it all if you neither won or lost. Progressive jackpot wins are not subject to these limits, but the Slots Devil still reserves the right to pay you over 12 monthly instalments should you win one.
I also noted that all bonuses at this casino all have a hard win cap of 4x the bonus. This means that you cannot withdraw more than 4 times the amount of bonus you receive, no matter how much you win in the casino. Anything above and beyond that limit will be written off and kept by the casino. I find these withdrawal limits and bonus win caps frankly unacceptable.
On a more positive note, Slots Devil discloses that it segregates and protects player depositis in accordance with standards that the United Kingdom Gambling Commission classes as medium protection. This is a rare and very good thing, as it means that were Nektan to go out of business, your deposits at the casino would be protected from claim by the casino's creditors.
Customer support can be reached through telephone, email, or live chat. The staff picked up on my chat request in under 30 seconds and provided basic information on bonuses that I asked. This makes them decent enough, although a real situation where a managerial decision is needed wasn't available.
Security, fairness, and responsible gaming
Slots Devil protects player information using the standard encryption technology found on most reputable gaming sites, and the group also uses trusted financial processors to move money in and out of the casino. Because of this, you can be assured that your data is encrypted and secure as it is transmitted to and from the casino's servers.
The casino is licensed to operate by both the UKGC and the Government of Gibraltar, two of the premier casino licensing authorities in the world. Fairness is partially addressed at this casino, with the Nektan platform offering proof of random number generator audits, as well as disclosing the retrospective payout percentages across all its casinos on a monthly basis. While this is great to see, I say "partially addressed" because the RTP numbers are not split up by casino and, at the time I checked, the figures for the most recent 18 months are not linked to a certificate from an independent auditing lab (while the earlier RTP figures are). So you are left to trust that the more recent numbers reported by Nektan are accurate without any independent verification.
Responsible gaming is handled by a number of different controls in place to help nip issues in the bud, including deposit limits, loss limits, timeouts, and self-exclusion. Links to outside assistance groups are also available should you need them.
Conclusion
The overall foundation of Slots Devil Casino is good, with an excellent game selection, and admirable (albeit slightly flawed) transparency related to fairness and responsible gaming. However it is hard to get past the penny-pinching banking and bonus policies. Such low daily and monthly withdrawal limits, along with caps on the amount you can win after claiming any bonus, may make you feel like you've made a deal with the devil in electing to play at this casino.
Comments
We've marked Slots Devil as closed as a precaution as its operator Nektan (Gibraltar) Ltd has gone into administration. Players would be wise to withdraw any funds held at Nektan casino sites as soon as possible.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
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