Slots Capital Casino is an online casino established in 2007 with games supplied by Arrow's Edge, Dragon Gaming, and Rival Gaming. It is operated by Deckmedia N.V., Curaçao and is registered under the jurisdiction of Curaçao. Last Updated: September 26, 2023.
Slots Capital is a casino that forms part of the long-standing Deckmedia group of casinos. Over many years of operation this group built a reputation as one of the few reliable operators of RTG and Rival casinos. However in recent times that reputation has demonstrably declined, and we suspect that there may have been a quiet change of ownership at some point. Read on for our updated review of Slots Capital to see how things stand today.
One big thing to look out for at this casino are the rules that pertain to bonuses, especially the "max bet size" rule which currently states that you cannot bet more than $10 on a single spin after claiming a bonus. If you do so any winnings from the bonus will be forfeit. Note that this rule is not coded into the games themselves, so there is nothing stopping you from unknowingly breaking it. But of course no-one who knows the rule exists is going to deliberately break it, so the only people it catches out are those that have a win and breach it unknowingly or by mistake.
This is a classic gotcha that can be used by opportunistic casinos to avoid paying out big wins whenever possible. And believe me, after many attempts to intervene on behalf of players with various casinos run by this operator, I can promise you that they will strictly enforce this policy with no remorse or mercy, even in cases of obvious accidents or inconsequential losing bets - for example see here and here and here and here. I could go on... so be warned, and don't get caught out.
The game library at Slots Capital Casino is provided by Rival Gaming software, along with a couple of other lesser known suppliers: Arrow's Edge, and Dragon Gaming. You can play the casino right in your web browser window or, if you prefer and you have a Windows PC, you can still go for the old fashioned downloadable software installer.
Registration was typical and quick, and I was playing games in a matter of minutes. The gaming library at Slots Capital is many and varied, though the production values of these mid-tier game suppliers suffers in comparison to the industry's best game developers. The graphics and animations do the job, but I can't escape the feeling that I was looking at games that I would best describe as "cheap". One feature that is unique to Rival casinos are what they call the i-Slots, which are interactive slot machines that have features and storylines that unfold as you play them. The question of whether this is an interesting feature or a mere gimmick aimed at getting you to play for longer is one you will have to answer for yourself.
There are a small number of progressive jackpot slot machines that are pooled with other casinos running on Rival Gaming's network. These progressives tend to grow to mid five or six figure jackpots before being won. In fact the largest win we have registered on our jackpot tracker for one of Rival's networked jackpots was just over $300k.
The selection of non slot machine games is good, and the casino offers several variants of games that you would come to expect at any casino including blackjack, video poker, roulette, and video slots. Those of you that prefer your table games dealt by a live dealer are out of luck at this casino though, with no live games offered.
Banking at Slots Capital is not one of the casino's stronger points. The casino offers punters a handful of different options to deposit and withdraw their funds from the casino including credit or debit cards, bank transfers, and Bitcoin and other cryptocurrencies. The casino does not natively support play in crypto though, so if you deposit in Bitcoin your money will be converted to your nominated local currency when it lands in your casino account.
Withdrawals are not a strong point here either. You can cash your winnings out using one of Bitcoin, EcoPayz, wire transfer, or cheque. However I would avoid the latter two if possible due to the ridiculous fees and slow processing times. For example a wire transfer is quoted as having a $60 fee and taking up to 15 business days which, in the real world, is three weeks. Bitcoin looks to be your best option at this casino due to the low fees and potential for instant transfers. Don't expect "instant" to mean "instant" though - our test Bitcoin withdrawal was held for 2-3 days before we received it.
One last negative on the banking system at Slots Capital is the $2500 weekly withdrawal limit, which is is among the lowest limits we have seen over the years. Even worse is the fact that progressive jackpot wins are no longer exempt from this policy, as they used to be in years gone by at this casino. If you win one of those $300k Rival progressives for example, you will have to stick around for two and a half years of logging in and submitting a weekly $2500 withdrawal. No doubt the whole time you would be bombarded by messages from the casino trying to get you to play some more and lose it back before you can withdraw it all. We know this because Casino Listings have been approached for help by player who has been caught in this situation (though a smaller progressive win) and the casino was unwilling to compromise.
Customer support can be reached by email, and instant chat messaging. I decided to inquire via live chat about the conditions of their weekly withdrawal policy as it pertains to progressive jackpot wins and whether their payout policy had changed recently. I found the support staff to be able to answer my question reasonably quickly, though as stated above it was not the answer I was hoping to hear. See below though for a transcript of another conversation I had with support that left a lot to be desired.
All of your gameplay, logins, and financial transactions at the casino are secured by SSL encryption at all times, which is good to see. On the other hand verifying your account requires sending your personal identification documents via inherently unsecure email channels.
In terms of fairness, there is no independent published audit of the casino's games that I could find, and the casino does not disclose the RTP settings for its games. I've already mentioned the bonus policy in the warning above, but if you skipped over it I'd recommend you go back and read it now.
We believe that Slots Capital holds a license to operate an online casino from one of the Curacao master licensors. However at this point in time there is no information whatsoever on their website about the license that they may or may not currently hold. That said, experience has shown that there is little difference between a Curacao license and no license at all. This curious exchange I had with customer support suggests that Curacao is the case:
Fiona: Welcome to Slots Capital Casino, my name is Fiona. I will be happy to assist you today!
CL: hi Fiona do you have a casino license?
Fiona: Hello and welcome! Our Casino is licensed in all of the countries in which it operates.
CL: licensed by who?
Fiona: Our Casino is licensed by Gaming Regulators in all of the countries in which it operates.
CL: like do you have a license from UKGC or Malta or Curacao?
Fiona: We have the main license from the government of Netherlands Antilles, additionally, we are licensed by Gaming Regulators of all the countries that we offer service to.
CL: ok thanks
However Fiona has dropped a clanger there by my reckoning in stating that "we are licensed by Gaming Regulators of all the countries that we offer service to". That is completely and utterly not true. Firstly the vast majority of countries do not license online casinos at all, and secondly this casino specialises in accepting players from "grey market" countries that offer no regulation whatsoever.
Typical for an effectively unregulated casino, Slots Capital does the absolute bare minimum when it comes to responsible gambling. The website advertises that you can request self exclusion or a budget limit. However it is obviously still a manual process that requires you to contact the customer support department and ask that this is done on your behalf. This falls far short of best practice that we see in regulated jurisdictions where players have full control over their own account limits via their account settings.
Slots Capital is a mediocre online casino that has sadly taken a turn for the worse in recent years. The games available at the casino are average at best, and the strictly enforced policies that apply to bonuses and withdrawals are not exactly player friendly. There are loads of better options out there.
These are the current progressive jackpots at Slots Capital Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.