Slots Capital Casino Review

Slots Capital Casino is an online casino established in 2007 with games supplied by Arrow's Edge, Dragon Gaming, and Rival Gaming. It is operated by Deckmedia N.V., Curaçao and is registered under the jurisdiction of Curaçao. Last Updated: September 26, 2023.

usSlots Capital Casino welcomes players from the United States.

2.5

Our rating: Subpar

5

Slots Capital Casino Bonus Offers

277% to $2777€27771st Deposit bonus
  • Type: Non-cashable bonus
  • Claim Code: SLOTS277
  • Min Deposit: $20€20
  • Wager Reqs: 41xB: Slots
  • Notes: New customers only / 18+ / T&Cs apply

Review of Slots Capital Casino

Slots Capital is a casino that forms part of the long-standing Deckmedia group of casinos. Over many years of operation this group built a reputation as one of the few reliable operators of RTG and Rival casinos. However in recent times that reputation has demonstrably declined, and we suspect that there may have been a quiet change of ownership at some point. Read on for our updated review of Slots Capital to see how things stand today.

Warning - strict and merciless enforcement of bonus rules

One big thing to look out for at this casino are the rules that pertain to bonuses, especially the "max bet size" rule which currently states that you cannot bet more than $10 on a single spin after claiming a bonus. If you do so any winnings from the bonus will be forfeit. Note that this rule is not coded into the games themselves, so there is nothing stopping you from unknowingly breaking it. But of course no-one who knows the rule exists is going to deliberately break it, so the only people it catches out are those that have a win and breach it unknowingly or by mistake.

This is a classic gotcha that can be used by opportunistic casinos to avoid paying out big wins whenever possible. And believe me, after many attempts to intervene on behalf of players with various casinos run by this operator, I can promise you that they will strictly enforce this policy with no remorse or mercy, even in cases of obvious accidents or inconsequential losing bets - for example see here and here and here and here. I could go on... so be warned, and don't get caught out.

Software and game selection

The game library at Slots Capital Casino is provided by Rival Gaming software, along with a couple of other lesser known suppliers: Arrow's Edge, and Dragon Gaming. You can play the casino right in your web browser window or, if you prefer and you have a Windows PC, you can still go for the old fashioned downloadable software installer.

Registration was typical and quick, and I was playing games in a matter of minutes. The gaming library at Slots Capital is many and varied, though the production values of these mid-tier game suppliers suffers in comparison to the industry's best game developers. The graphics and animations do the job, but I can't escape the feeling that I was looking at games that I would best describe as "cheap". One feature that is unique to Rival casinos are what they call the i-Slots, which are interactive slot machines that have features and storylines that unfold as you play them. The question of whether this is an interesting feature or a mere gimmick aimed at getting you to play for longer is one you will have to answer for yourself.

There are a small number of progressive jackpot slot machines that are pooled with other casinos running on Rival Gaming's network. These progressives tend to grow to mid five or six figure jackpots before being won. In fact the largest win we have registered on our jackpot tracker for one of Rival's networked jackpots was just over $300k.

The selection of non slot machine games is good, and the casino offers several variants of games that you would come to expect at any casino including blackjack, video poker, roulette, and video slots. Those of you that prefer your table games dealt by a live dealer are out of luck at this casino though, with no live games offered.

Banking and customer support

Banking at Slots Capital is not one of the casino's stronger points. The casino offers punters a handful of different options to deposit and withdraw their funds from the casino including credit or debit cards, bank transfers, and Bitcoin and other cryptocurrencies. The casino does not natively support play in crypto though, so if you deposit in Bitcoin your money will be converted to your nominated local currency when it lands in your casino account.

Withdrawals are not a strong point here either. You can cash your winnings out using one of Bitcoin, EcoPayz, wire transfer, or cheque. However I would avoid the latter two if possible due to the ridiculous fees and slow processing times. For example a wire transfer is quoted as having a $60 fee and taking up to 15 business days which, in the real world, is three weeks. Bitcoin looks to be your best option at this casino due to the low fees and potential for instant transfers. Don't expect "instant" to mean "instant" though - our test Bitcoin withdrawal was held for 2-3 days before we received it.

One last negative on the banking system at Slots Capital is the $2500 weekly withdrawal limit, which is is among the lowest limits we have seen over the years. Even worse is the fact that progressive jackpot wins are no longer exempt from this policy, as they used to be in years gone by at this casino. If you win one of those $300k Rival progressives for example, you will have to stick around for two and a half years of logging in and submitting a weekly $2500 withdrawal. No doubt the whole time you would be bombarded by messages from the casino trying to get you to play some more and lose it back before you can withdraw it all. We know this because Casino Listings have been approached for help by player who has been caught in this situation (though a smaller progressive win) and the casino was unwilling to compromise.

Customer support can be reached by email, and instant chat messaging. I decided to inquire via live chat about the conditions of their weekly withdrawal policy as it pertains to progressive jackpot wins and whether their payout policy had changed recently. I found the support staff to be able to answer my question reasonably quickly, though as stated above it was not the answer I was hoping to hear. See below though for a transcript of another conversation I had with support that left a lot to be desired.

Security, fairness and responsible gambling

All of your gameplay, logins, and financial transactions at the casino are secured by SSL encryption at all times, which is good to see. On the other hand verifying your account requires sending your personal identification documents via inherently unsecure email channels.

In terms of fairness, there is no independent published audit of the casino's games that I could find, and the casino does not disclose the RTP settings for its games. I've already mentioned the bonus policy in the warning above, but if you skipped over it I'd recommend you go back and read it now.

We believe that Slots Capital holds a license to operate an online casino from one of the Curacao master licensors. However at this point in time there is no information whatsoever on their website about the license that they may or may not currently hold. That said, experience has shown that there is little difference between a Curacao license and no license at all. This curious exchange I had with customer support suggests that Curacao is the case:

Fiona: Welcome to Slots Capital Casino, my name is Fiona. I will be happy to assist you today!
CL: hi Fiona do you have a casino license?
Fiona: Hello and welcome! Our Casino is licensed in all of the countries in which it operates.
CL: licensed by who?
Fiona: Our Casino is licensed by Gaming Regulators in all of the countries in which it operates.
CL: like do you have a license from UKGC or Malta or Curacao?
Fiona: We have the main license from the government of Netherlands Antilles, additionally, we are licensed by Gaming Regulators of all the countries that we offer service to.
CL: ok thanks

However Fiona has dropped a clanger there by my reckoning in stating that "we are licensed by Gaming Regulators of all the countries that we offer service to". That is completely and utterly not true. Firstly the vast majority of countries do not license online casinos at all, and secondly this casino specialises in accepting players from "grey market" countries that offer no regulation whatsoever.

Typical for an effectively unregulated casino, Slots Capital does the absolute bare minimum when it comes to responsible gambling. The website advertises that you can request self exclusion or a budget limit. However it is obviously still a manual process that requires you to contact the customer support department and ask that this is done on your behalf. This falls far short of best practice that we see in regulated jurisdictions where players have full control over their own account limits via their account settings.

Summary

Slots Capital is a mediocre online casino that has sadly taken a turn for the worse in recent years. The games available at the casino are average at best, and the strictly enforced policies that apply to bonuses and withdrawals are not exactly player friendly. There are loads of better options out there.

Slots Capital Casino Jackpots

These are the current progressive jackpots at Slots Capital Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

32 replies • Last post

Comments

usCost Samantha
NewbieNewbie
Joined: 5 Oct 2023
Posts: 1
Thanks received: 1
Rated this casino
5 October 2023 - 6:31am
#1

slots capital is a scam site ,its says withdrawal after 72 hours then they keep shooting emails demanding more and more info ,never had to jump this any of this with other casinos online ,been almost 5 days keeping getting told maybe in 5 more days ,then they want more info ,they just don't want to honor the withdrawal.don't waste your money there .

CL-Ed

lvblck
Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3878
Thanks given: 343
Thanks received: 1134
Rated this casino
6 November 2021 - 8:23pm
#2

I've never been a fan of this casino. I signed up there several years ago, because they were offering a big no deposit offer. I didn't manage to wager the bonus as the terms were quite harsh, the wagering requirements were huge. I've made only one deposit there and took a bonus, but my experience wasn't pleasant. The bonus wasn't credited to my account after deposit so I had to speak to customer service and took ages to sort it out. And again, the wagering was quite high in my opinion. I have to say, I wouldn't play there ever again. The casino looks outdated, the game selection is very poor as they only have Rival games. In my opinion, there's many better casinos out there.

CL - klaw

usJohndswifey
NewbieNewbie
Johndswifey's picture
Joined: 24 Jun 2021
Posts: 2
Thanks received: 1
Rated this casino
24 June 2021 - 1:56pm
#3

I don't know if you'll see this being 5 years later lol, but what was the outcome? I'm going through same thing but working with customer support..I wish they had BTC, bank wire may not work for me either being it would come from Canada to USA my credit union sucks.

usJohndswifey
NewbieNewbie
Johndswifey's picture
Joined: 24 Jun 2021
Posts: 2
Thanks received: 1
Rated this casino
24 June 2021 - 1:52pm
#4

I feel I need to come on here and write a review of my experience with them. First off I normally only play video poker and will only play double double bonus poker (seems to be the best from my years of experience gambling online and in person at a casino) Slots capital unfortunately doesn't have double double but they do have a few video poker selections. I hardly play slots but I messed around with one on here and love it! It's called ten times (10x) winnings and its good when its good!

I used their bonuses on every deposit I have made so far (I have made 4 deposits using Mastercard, one being a capital one card and the other a prepaid card I fund from my credit union) First time playing I met the requirements and cashed out $1600.00 USD I only deposited $50.00 USD. I waited for the funds to clear to deposit again (I don't like dipping into winnings/cancel withdrawl to add mofe money so when that cleared, I deposited again) I deposited $50 and lost, few days later I received the check from Canada to United States Indiana in 4 days sent fed ex!! I decided to deposit $100 and again used a bonus, had it up to $2700, met wager requirements, cashed out at $1330, requested check, received it very fast again from Fed ex.

One problem I'm facing right now is my credit union is a small, local, credit union and they said check is fraud (I know it's not, I know others who had luck here). I Emailed customer support and just like from day 1, have been extremely helpful and accommodating. They are going to let me know other options, I doubt this freaken credit union will even let me use wire transfer...Its bs because my savings has a really good amount in there to cover a hell a lot more than just these little deposits (they are nice winnings not complaining there just stating how this credit union has been) only reason i stick with them is because my vehicles are financed with them and they are close. I think I'll open a bigger name bank for wire transfers, who is the best for that? I can assume they will probably be wiring from Canada. So far I have had great luck, great customer service, and will continue to use them. I will update if something with these checks don't work out, but the way they handle things, I'm confident.
Good luck all!!

screenshot_20210525-040331_chrome.jpg

CL - klaw

usJay W
NewbieNewbie
Joined: 16 Jun 2021
Posts: 1
Thanks received: 1
Rated this casino
16 June 2021 - 2:42am
#5

Horrible
Please do NOT give this fraud of a casino your money. They took mine the closed my account without telling me why, The serve was crap and they were extremely rude.

I called my card to claim fraud and I hope their card processor stops letting the steal.

Please do yourself a favor and stay away.

CL-Ed

usTanya Toten
NewbieNewbie
Joined: 24 Mar 2021
Posts: 1
Thanks received: 1
Rated this casino
24 March 2021 - 1:53am
#6

I've played at quite a few casinos and this is the worst. Games wouldn't load. Any that did were bottom of the barrel. I kept getting knocked out and signed in over and over again. Tried the chat button twice but nothing happened. Emailed via support and didn't get anywhere. Once my money runs out I will never play here again.

CL-Ed

ieadrianooo231
Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 625
Thanks given: 93
Thanks received: 218
Rated this casino
14 February 2021 - 1:49am
#7

Mega fan of RTG Casinos, love the game,s Cash Bandits Mega Fan here"
hope all having luck on site and getting there withdrawals,
Extreme and Brango i highly recommend for RTG as guaranteed withdrawals

CL - klaw

idEndro Nawawi
Silver PlayerSilver Player
Endro Nawawi's picture
Location: Indonesian
Joined: 23 Oct 2017
Posts: 414
Thanks given: 150
Thanks received: 90
Rated this casino
7 November 2017 - 5:48pm
#8

Juli 2016, they have deposit limit min 25$, my brother make deposit and not process,maybe for ever lol 😂
I have advised not to deposit,but he's stubborn,it was his first experience trying casino 😀

usSenia73
NewbieNewbie
Joined: 18 Mar 2016
Posts: 2
18 March 2016 - 12:21am
#9

Having issues cashing check for winningsv@ slots capital, where can I cash what can be done?🤷?
Bank says its a fraud

usRawej79
NewbieNewbie
Rawej79's picture
Location: California
Joined: 4 Mar 2016
Posts: 2
Thanks received: 2
Rated this casino
16 March 2016 - 12:52am
#10

Hi! Thanks for your response. I told them to close the account since I couldn't try the casino out before I made my first deposit, maybe you could see that on the conversation above with customer service. Thanks for your help

CL - klaw

auCL - klaw
StaffStaff
CL - klaw's picture
Location: Sydney
Joined: 3 Mar 2014
Posts: 2671
Thanks given: 3317
Thanks received: 579
16 March 2016 - 12:23am
#11

Hi Rawej79, thanks for posting. I followed up with Slots Capital and it appears that the $15 exclusive had expired in January. Apparently they had let us know but I didn't get the memo, so my bad. All the bonuses are now updated to reflect the current offers. I've added 5 CLChips to your account for spotting the bug.

If you'd still like to take advantage of the free chip can you PM me with your username on Slots Capital and we can work on getting you that free chip.

usRawej79
NewbieNewbie
Rawej79's picture
Location: California
Joined: 4 Mar 2016
Posts: 2
Thanks received: 2
Rated this casino
5 March 2016 - 11:25am
#12

Hi. Signed up to slots capital through your site. Since they had a 15 dollars free credit I wanted to try it out,but however they don't honor the promotion on the 15 dollar free chip. The gentleman told me that the only thing that was available was deposit. Wanted you know that the 15 dollar is not going to to work. I told the gentleman to deactivate my acoount.here is the conversation.

Quote:

Hello, your Slots Capital Cashier Support representative is Manuel
Powered by SightMax

Welcome to Slots Capital Visitor, Manuel will be right with you. Your chat ID is SMX030516110104-3954.

Manuel: Hello, welcome to Casino Support, how may I assist you today?
Visitor: Hi I just signed up through casino listings, and I wanted to try the free 15 dollar bonus yout offered on their page. How do I claim that
Visitor: You there?
Manuel: Please visit the cashier of the casino. All available offers can be viewed and claimed.
Manuel: Can I assist you with anything else today?
Visitor: Could not find it
Manuel: Please provide me with your username, date of birth and email address and I will be happy to check on this for you.
Visitor: XXXXXXX
Visitor: Thanks
Manuel: Thank you for verifying your account details.
Manuel: At the moment your account only qualifies for a deposit bonus.
Manuel: Can I assist you with anything else today?
Visitor: How do you mean?
Visitor: It's on casino listings
Visitor: Signed up through them to try your casino out
Visitor: Alright. Thanks for your help.
Visitor: Can you please close my account
Visitor: Wanted try it out first,
Manuel: I can assist you with that, sorry to hear that.
Visitor: Ok
Manuel: Will that be all for today?
Visitor: Yes

CL-Ed

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
3 November 2015 - 11:59pm
#13

Slots Capital casino,
one of the better Rival providers on the market, i was bit afraid when i made my first deposit there long time ago, since i have very poor experiences with non paying rival casino, but slots capital was really is and was a great experience! everything works superfine there, great and big promotions, and wonderful support team, and not 20 emails per week as lot of rival casino's do. very fair wagering requirements! only depends per bonus you take some come with 40 times, but also lot of times its 25 or 20 times which is incredible low. slots capital is also lightning fast with process of e-wallet payouts if you compare it to others, mostly i get my funds within 12 hours and never documents asked which is perfect. games working fast here, and pay-out fair! really one of the better or best rival providers on the market, trustful and really and they are really worth it to check them out!

CL-Ed

usnewflorida
Gold PlayerGold Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 516
Thanks given: 182
Thanks received: 395
Rated this casino
21 August 2015 - 12:40am
#14
CL-Ed wrote:

That sounds horrendous. There is nothing so annoying as a bonus round that wins you nothing. The worst is when the game then pops up a big banner that says something like "Congratulations! You won $0".

Yep, especially after I already lost about $30 in the same slot game.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
20 August 2015 - 11:56pm
#15

That sounds horrendous. There is nothing so annoying as a bonus round that wins you nothing. The worst is when the game then pops up a big banner that says something like "Congratulations! You won $0".

newflorida

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

usnewflorida
Gold PlayerGold Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 516
Thanks given: 182
Thanks received: 395
Rated this casino
20 August 2015 - 11:31pm
#16
hope777 wrote:

I hope my bad luck is not rubbing off on you newflorida. That sounds like my experience at almost every casino I have played in the last few years. lol 😢

Hope777, It is not really about winning. I have lost at Win a Day when I tried them but was satisfied with the odds. I usually have an idea if a casino's odds are decent. At a few casinos, I only have to play once to know, at others it might take several deposits in a span of several days to figure it out.

ushope777
Forum AngelForum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 12667
Thanks given: 1393
Thanks received: 1043
20 August 2015 - 9:48pm
#17

I hope my bad luck is not rubbing off on you newflorida. That sounds like my experience at almost every casino I have played in the last few years. lol 😢

newflorida

usnewflorida
Gold PlayerGold Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 516
Thanks given: 182
Thanks received: 395
Rated this casino
20 August 2015 - 6:13pm
#18

My experience at Slots Capital:

During the past weeks, I have deposited about ten times at Slots Capital. My deposits ranged between $35 and $100. For my deposits, I usually claimed between 150% to 200% deposit bonus, and bet at the minimum $1.25 per spin.

I have delayed writing a review until my last deposit today after I finally came to the conclusion that 10 deposits are enough for me to assess the casino.

I must say that Slots Capital have the worst odds of any casino I have ever played at, including the worst RTG ones. During all of my deposits, I don't recall ever winning a bonus or free spins that gave me more than $25. For example, one day I deposited $100 and claimed their $200 in bonus code. At one point, I was playing $3.00 per bet in the Panda Party slot game. I had already lost about $30 in that game when I won 10 free spins. At $3.00 per spin, the 10 free spins did not give me even one cent (not even $0.01). I won $0.

I was shocked and surprised but blamed it on a bad day at the casino. My opinion changed when I noticed that I experienced similar issues in all of my deposits.

Now let's talk about today. I deposited only to finally leave a review. I deposited $35 and claimed their 200% bonus code, which gave me $105 to play with. Like all of my deposits at this casino, everything went downhill from there. I was playing between $1.25 and $2.00 per bet.

Most of the time, I would not win anything or only won less than my bet. It was rare for me to win more than my bet. If I did, it was $1.00 or $2.00 more. After I quickly lost everything but $9.00, I won 5 spins on Sherwood Forest playing $1.60 per bet. I ended up winning $18, which was a substantial amount, in view of my experience there. As I expected, I quickly lost it all.

Will I play there again? The answer is an obvious no. I played there because they belonged to slotocash. I am amazed that a casino's odds can be so bad. I don't mind losing but I want to lose fairly. I don't think I get that from Slots Capital.

2 CL-Ed, hope777

skPeDrone
Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks received: 119
Rated this casino
9 December 2014 - 1:52am
#19

PeDrone’s Slots Capital Casino Review
Casino Software
This online casino using games created by Rival Gaming. It is operated by Deckmedia N.V..
Welcome bonus
This casino offers customers from my country exactly no bonus, I consider this very generous and thanks to this fact the customers will certainly RUN to be able to play here.

Deposits and withdrawals
There are many deposit and withdrawal options, but I used MasterCard, deposited 50 (no bonus so I must cash-in more) but anyway this was a big disappointment.
The only thing that was positive around this was the fact that I managed to withdraw 200$ funds in result, so this made my day 🙂.

Customer support
Live chat support service is available. Live support representatives are ready to help 24/7, I rate this service fine, but the verification took a little bit long time - ~3 days at all. The withdrawal time was almost the same length, and Summary was quite long time to withdraw (under 5 days).

Gameplay
I played only Red White and Bleu, the unusually much paying slots, recommend! 🙂.

Summary
I recommend the casino, its one of few places where to play Rival and don’t be afraid about the safety or reliability of the provider.

CL - klaw

grmrocharon
Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
2 December 2014 - 9:28pm
#20

I really just don’t believe my eyes, have there been someone throwing Rival casinos over here, or am I just that lucky and have discovered most of them in recent past period of time, so I got the illusion that their number increases?! 😂
Anyway, Rival casinos were at their’s age my certainly favorite ones (despite the quite very similar bonus rounds, which I rate quite bad – just as one of the very few aspects on Rival gaming software, which was disappointing me all the time 🙂 )and I was not glad to hear their reputation over another gamblers and over professional gambling communities, but I get used to.
This casino which is considered safe by Casino Listings – one of the greatest Rival casinos executioner – [:D ] offers – wait? – really no bonus offer for my country currently. However, I can swear that I have claimed at least one deposit offer at theirs. It does not matter anyway, as if now there is no offer acceptable , it acts like a single another little negative aspect for the rating.
The design is also absolutely Rival-common [did u expect anything else? :D] but that is not a negative in this context, as Rival is using quite nice graphics over its client.
I rate this casino nothing excellent, but may be worth trying.

CL-Ed

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
12 October 2014 - 9:35pm
#21

Played at slots capital couple of time and can say that in whole questions this is not too bad casino. I liked their software that is rival, slots is interesting for me, and most of games is not too bad because bonus games and freespins features usually give not too big wins, but it is not hard to get it, so it is interesting to play. Bonuses at this casino is good, i like, many different promotions was offered to me, i took couple, but stop taking any promotions after losing about 3 my deposits in a raw and not see balance higher than was my starting. Live chat was good and friendly, i did not wait anything else from customer support, and at all i am very rare touch such things in casinos, most thing i can resolve myself, and if i come , most likely i will ask about my withdrawal or verification. Have couple of payout, in average it is three days, and then money on my skrill. Can't say that it is fast, but i know that it is not the best online casino and not netent or microgaming casino, so this time is not bad for me.

CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
17 September 2014 - 12:21pm
#22

Slots capital online casino it is decent rival operator, i tried this casino couple of times, and i have nothing bad to say, my experience in general was ok, and i have only good relationships with this casino. Like usually i will start from listing pluses and minuses for this online casino.
+ Software. Every player have two options: play in browser(instant play), or download application on computer. I choose second option, and have only good experience with rival download application, my gameplay was very good.
+ Customer support is good. I tried only live chat CS, and i believe that it is 24/7, so there is really not needed to contact support using email, or even make call. I like when live chat is 24/7, and i always can ask questions and get fast reply.
+ Bonuses and promotions. It is do not a secret from anyone who usually play at rival casinos that there is many different bonuses and promotions, including freechips(but at slots capital freechips is not so often like at other rival casinos).
And i have only one minus for this casino.
- Withdrawals took 4-7 days. I have two, first took 2 days, and second took 7 days, i did not know why second took so long.
Final mark.
Everything is good, but not withdrawals.

CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
24 June 2014 - 7:00pm
#23

Slots capital use rival software and i join this casino from one affiliate who say it is one of the best online casino for every player and say only good things about this brand. On main page i see that casino welcome all players with 100% bonus and i make 30$ purchase with skrill and no see bonus in my account. I instant open live chat and kind ask them to credit my bonus because i think it is some mistake and live chat easy recover it. Support say me that bonuses from players that live in bulgaria not work and say sorry. It was bad experience but i understand that it is only my mistake and casino not guilty in this bad experience it is only one people in the world who need to read every terms when join casino that player. I made mistake and not blame casino because i am good player and respect every good casino that do nothing bad to me. I play with my deposit with no bonus have 30 minutes of fun at one time have even 100$ but after this lost this money on roullete because my number do not show. I think it is good casino with good games and live support was very good and kind to me. I can only say read terms of use for everything before start!

CL - klaw

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
6 March 2014 - 11:13pm
#24

Hey mare1960, these guys are usually very reliable when it comes to payments. They don't have a history of ripping people off, and there can be issues when trying to pay people in the USA that all casinos that accept Americans have to deal with.

I have sent you a private message. If you could get back to me I'll try and contact them and see if I can help you get paid.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

usMare1960
NewbieNewbie
Mare1960's picture
Joined: 6 Mar 2014
Posts: 1
Thanks received: 2
Rated this casino
6 March 2014 - 1:40am
#25

😈 I just recently won a decent amount of money at Slots Capital, at first their customer service was great until it was time to pay out. They have given me the run around for over two weeks and you can't call them you can chat with them by live chat when it's not closed. I think this site should be investigated. They took my US dollars and plenty of it and now that I am demanding my money They are giving me a hard time. Something about them being in Canada and they are trying to get around how to pay my winning. I should have check out first before investing US dollars. Stay away if you win you will lose because they don't follow their own rules.....Mare1960

desert.jpg

2 CL-Ed, RockNard

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
22 January 2014 - 11:36am
#26

Hello. Slots capital is a part of slotocash group of casinos, i think they nice, so i decide to give them a go. I download software, registered, and was thinking that now i choose nice bonus in cashier ( in all rival casinos you can see and choose bonuses in cashier, and i like such system, there are also usually written about wagering, restricted games, max cashouts, all useful info). So i just open cashier, and see that i have no available promotions... I think this strange, and just open live chat to ask why i did not get any promotions. After probably 5-10 minutes of checking i was informed that my account linked to other accounts, so i did not eligible for any promotions, but i am can feel free to deposit money without any bonuses. Of course i think that it is very strange and stupid, because how i can be linked to any others accounts, and i never had same situation at any other casino, so i just decide to leave this casino and uninstal. I did not want to play in casino, which does not give me any bonuses and even told i have linked account. This is unacceptable for me, and i just forget about them. This happens, this is my story with slots capital casino.
Support: They was nice and friendly, but a bit slow.
Withdrawals: did not test
Software: did not test
I give them two stars for such strange things.

CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
25 October 2012 - 12:43am
#27

From the review above:

Quote:

In fact, Slots Capital is actually just a renaming of the old Sloto'Cash Rival casino, which was and is one of the few Rival casinos worth playing at.

So if you have a Sloto'Cahs account at their Rival casino then it should work here as it is the same casino with a new name. Just request a password reset and they should email you.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
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ushope777
Forum AngelForum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 12667
Thanks given: 1393
Thanks received: 1043
24 October 2012 - 8:53pm
#28

Well, I give up. I tried to get help from CHAT but when I click on it, it says, ""Rival Error." An error has occurred, session does not exist. Try your request again and if error occurs contact Customer Service." Um.....that is what I was TRYING to do! 😢

And I asked for my password to be emailed me to me TWICE, because I still do not remember EVER signing up here and no email. (And yes, I looked in my junk mail folder)

At least I tried to play the new-to-me games, but no luck here. 😢

ushope777
Forum AngelForum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 12667
Thanks given: 1393
Thanks received: 1043
24 October 2012 - 8:40pm
#29

Now it says according to my email address I am already registered there, but I know I have never tried out this casino before. 🤷

ushope777
Forum AngelForum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 12667
Thanks given: 1393
Thanks received: 1043
24 October 2012 - 8:36pm
#30

Strange, the download says, "Slot O Cash" instead of Slots Capital. Are the connected with the real Slot O Cash at all?

ushope777
Forum AngelForum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 12667
Thanks given: 1393
Thanks received: 1043
24 October 2012 - 8:32pm
#31

This one is new to me. I might try the free chip just to see how I like the games.

Thank you for the review, CL! 🙂

usUbetcha
True PlayerTrue Player
Ubetcha's picture
Joined: 28 Dec 2011
Posts: 880
Thanks given: 222
Thanks received: 85
Rated this casino
5 October 2012 - 12:44am
#32

A diversion from RTG .. I really enjoy playing the fun play mode!

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