Review of SlotJoint Casino
The folks running SlotJoint Casino obviously believe in the old mantra that sex sells, because the first thing you see at its website is a chesty model, and scrolling down the page you'll no doubt notice game thumbnails that seem to strategically accentuate the golden globes. This is topped off when you reach the page's footer and notice the cartoon customer support agent whose plunging blouse is lower than Khloe Kardashian's IQ. Putting the breasts to one side for a moment, SlotJoint seems to be a solid online betting site, with a large gaming library, diverse banking options, and 24 hour support.
Software and Game Selection
SlotJoint is a browser-based casino, which means that you don't have to download and install any software to your PC or Mac in order to play at the site. The casino's website is easy to navigate, and I was able to sign up for an account within a few minutes. Games can be categorised and filtered using a menu on the left side of the screen, while matching games are listed in the expected grid of game logo thumbnails. There is a quick search box that allows you to search for specific games by their title. There is also a dedicated mobile site which allowed me to access a bunch of games from my iPhone and it is one of the more robust I've come across, with nearly 200 games available on the go.
The traditional desktop library is bursting at the seams, with hundreds of slot games, dozens of video poker titles, and a good selection of table games all dotting the casino's library, which consists of more than 500 games in all. These games are developed by some of the world's biggest developers, including Microgaming, Net Entertainment, Amaya, Nyx, and Endorphina. Players looking to hit it big can test their luck on any of the casino's 20 games that have progressive jackpots, which feature prizes worth anywhere between a few thousand and several million Euros. There are also live dealer versions of Blackjack, Baccarat, and Roulette to try your luck at too.
Banking and Customer Support
In terms of banking options, SlotJoint has a bunch. The site offers deposits through credit cards, various eWallets, prepaid debit cards, and more. Deposits are handled instantly, with the minimum deposit being $20. Withdrawals are processed through wire and eWallets, with the first option taking 3-8 business days, and eWallet transactions being paid out as fast as an hour after submission. I tested this service by making two withdrawals to a Neteller account. I was asked to verify my identity by supplying documents on the first withdrawal and it ended up being paid after 48 hours or so. I was enormously pleased to find that my second withdrawal, made a few days later, was paid in under an hour after I contacted support and asked if it could be pushed through.
Warning - payout limit traps for responsible gamblers
In terms of payout limits, SlotJoint restricts withdrawals to a maximum of $10,000 per week and/or $30,000 per month. It also states though that wins over $100,000 will only be paid out at $10,000 per month for however long that takes to pay the win out. But far more disturbing is this clause I found buried in the terms and conditions:
7.13 For players with an active self-exclusion period or active account restriction (maximum loss, wager amount, deposit and maximum bet amount) the maximum withdrawal limit is 1,000 CAD (or the equivalent) a month. This limit will also apply to inactive accounts. An account is considered inactive when not being used for making deposits, playing or making bets, or when it's inactive due to any other reasons, during 1 month.
That's right: this casino is discriminating against players that use the self exclusion and/or responsible gambling controls by lowering their payout limits (along with so called "inactive" players that have an account balance). By extension they are actively discouraging the use of said controls. This is a despicable practice and one which significantly reduces my opinion of this casino.
The bonus policy at this casino is friendly to players. It allows you to withdraw your cash funds after claiming a bonus, but before completing the wagering requirements. The way this works is that you play with your cash funds first, and until your balance has dropped into the bonus funds, the bonus is basically not counted as being claimed. So if you do have an early big win, you can forfeit the bonus and withdraw straight away so long as you have not played with the bonus funds.
Customer support is available 24 hours a day through live chat, email, and telephone. To their credit, I found the staff quick to respond when I paged them to ask about how to find the RTP numbers as well as some wagering requirements. They were able to point me in the right direction for the numbers, which shows the staff has a good grasp on even the more obscure questions someone may ask.
Security, Fairness, and Responsible Gaming
SlotJoint does a good job of securing player data by using SSL encryption technology at all times. This encrypts or scrambles all information transferring between your computer and the casino's servers so that it cannot be intercepted or captured by unauthorised third parties. This security applies to all aspects of the site, from logging in to playing and banking.
Each of the game suppliers at this casino have their software audited to ensure that their results are properly randomised. While the casino does not publish any actual payout figures, it does publish the theoretical RTP percentages for most of its games. To view this information you need to switch the default logo thumbnail view to list view when sorting the game library.
In an attempt to promote responsible gaming, SlotJoint has deposit limit controls, self-exclusion features, a full gaming history, loss limits, and links to outside counselling groups, which can provide assistance should you have the need to. However, as detailed above in the payments section, the casino is actively trying to discourage players from using these controls by lowering the payout limits if you do so. Another definite factor against this casino is its licensing under the jurisdiction of Curacao, which is more or less worthless for most players due to its lack of active enforcement of its regulations and the absence of any official third party dispute resolution process.
There's a whole lot to like at SlotJoint Casino, as the casino makes every spin of the reels a titillating experience. I loved the huge library of games, fast payout times, fair bonus policy, and the 24 hour support offered. However the disgraceful attempt to discourage people from using the responsible gambling controls, and the lack of a properly regulated first class license is a concern. Give this one a miss.
Be very careful when playing on SlotJoint casino it will not let you withdraw any winnings until you wager a set amount. When I tried to withdraw after playing for about a hour this is the message I received ..... Withdrawal is blocked until you have turn over 1509.70 CAD..... I had only deposited $20.00 and when I inquired about it I was informed that there is a set wager amount before withdraws could happen. So they expected me to wager over $1500.00 before I could take any winning out. Now I know how this casino is making their money. They are forcing players to deposit more money and wager it before they can make any withdrawls..... This will be my one and only time I ever play on this site. Complete rip off of ones money.
Slotjoint used to be one of my favourite casinos to play at and I'd always recommend it. But time has passed and my opinion has changed. As a casino, they have good service, the customer support is quite friendly. But email support can take longer to get a response from. That being said, lately they've been sending me many deposit offers and most of the time they recommend Betsoft games, which I'm not a fan of. Secondly, I really miss a fresh selection of games, they don't seem to offer many game providers which I enjoy playing. And lastly I think that the loyalty system could be improved, as simple loyalty points don't seem to be a good incentive in my opinion. All in all, they are a decent casino but I feel like their offering used to be better, and it's no longer my number 1 casino.
CL - klaw
SlotJoint casino is operated by Northern Entertainment N.V., and licensed by the government of Curacao. this jurisdiction does not enjoy great credibility with online casino experts. for me it is an average casino despite having a section grouping together the most popular games and the most played providers. I really like the design of the casino and it is easy to find a game which is searched alphabetically but the games are not sorted by provider.
I made a few deposits through Neteller and won only once. before requesting a withdrawal I uploaded my documents for the verification of my account which was not fast. I had to upload a document several times before it was accepted. my withdrawal was validated in less than 24 hours.
Online support is good is almost always online but email support is not, sometimes it takes longer than 24 hours to get a response.
Gross that they penalize you for being responsible.
I was a bit disappointed with the slotjoint casino, I tried to take advantage of the 200% deposit bonus they offered through their promotional page, and I immediately made a deposit shortly after my registration with them was successful, but I did not get their bonus, I wait until 1 hour later I contacted the support team, and they explained to me that the players from the country where I live could not take the first deposit bonus, so I only played 1x turnover then I made the withdrawal, and only got 2x from the deposit I made, but after that they give me a special promotion for me that they offer via email, only 100%, and very disappointing because after I make a deposit I can not achieve a significant victory and I lost, and after that I no longer play in slotjoint unless they give free bonus ,
CL - klaw
Joined this casino some time ago. I enjoy the promotions and free offerings given by the casino. I have made deposits here but have never honed over my initial amount deposited, so a tad worrying. But their withdrawals I have heard are very fast and no issues to pay. It would be nice if they notify players when they have added a bonus or free spins as we don't always login everyday to keep checking. Besides this a great casino and a variety of slots and games on offer. Both a mobile and desktop site.
CL - klaw
I think I was more annoyed at myself rather then them. And I think not being pacific time doesn't help me when trying to email them and on weekends, and because I'm on my mobile I'm unable to do live chat. I just hope they do take on board the comment about removing cancel withdrawal from the home page as people are more tempted to do so.
I am quite surprised to see this as I've been really happy with them. When you request a withdrawal, there is an option of " cancel withdrawal" while it is in pending, I've done it several times. About limits I don't know as it is not a thing I use. Email support can take a little longer to respond but they always have live support available. It's one of my favorite casinos to play, but of course every persons experience is different.
Thanks Unknown, it sounds like their standards have slipped since we last checked them out. I'll take another look at them myself.
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I apologise to this casino I did write a negative review however I was more angry at myself rather then the casino, I did enjoy playing at this casino However the few things I wish they would change are:
having the cancel the withdraw directly at the top of the home page as it can make people be more tempted in doing so.
Explain directly what the limits are for so you are more aware.
Also things you should be aware of from my experience verification can take more then a few days so maybe if you verify yourself before you start playing it will make things quicker when it comes to withdrawing later, although I guess this also depends on how busy they are and how many people they have to verify.
Also be mindful that if you are in a country that isn't on pacific standard time that the timing will be different so when you message support it may take longer to get a reply compared to if you were already in pst.
They have good games which some are hard to find on other casinos, you definatly can win as I did multiple times, and a decent amount not just a few hundred, the website is available and comfortable to play on a mobile.
Hi Im member of this casino not long time ago but I only made one time deposit but after the reviews of the players I think I will make more deposit here as I like the baccarat but I decided not to take the bonus because i don't like to play slot machine . as long with free spins and without wagers maybe i'll take the bonus. Thanks for the positive review. Salute this casino. give them 4 stars as i don't make withdrawal yet lol. hope in the future
CL - klaw
Slotjoint Casino have many games including videoslots. Site design is implemented at the secondary level. It is difficult to search for specific games and ways to input and output of money.
CL - klaw
I registered at Slotjoint casino early last year and personally have this casino in my top 20 casinos to play at , here are some of my reasons
AUD is a currency option which is great for South African players when comparing the ZAR exchange rate vs the other popular currencies
Great variety of payment options especially the offering of Ecopayz
the casino really impressed me with its payout speed which in my case was done to my neteller account in less than 45min after I requested it, I really cant wait to test them in with payouts to ecopayz which I imagine being equally as fast, the bonuses the casino offers are also very good value for players as the bonus only triggers once you have lost your real cash allowing the player to cashout early as long as he is not playing in the bonus funds.
the casino as whole is top class with only one or two negative points which are
many of the Netent games are not available but I am sure they will be added with time as the software is relatively new still,
live chat is not available 25hrs , email support is but I waited for over two hours for my request to answered
and that is it no real negatives on this one , Slotjoint casino comes highly recommended in my book 👍
CL - klaw
I just wanted to make a quick update, since no one else has written about them. They are my favorite casino and I do not give such words away for nothing. I really love the fact that they are constantly improving and adding new games, I haven't had any technical issues or bad experiences.
I am so happy to see Slotjoint casino added to casinolistings. In my profile it says that they are my favorite casino and that's true for many reasons. First of all, they seem to improve day by day, each time I visit them, there's some new game added or something else. They have reaslly exceptional live support, I talk with them each time I am at their casino and not once I've had to wait to be answered, they are always friendly, super polite and very professional. Really amazing support. Most of the time I am playing there with my mobile and I really think they offer good selection of games on mobile, but on instant play the variety is even better. I trust them, I have made many withdrawals and they usually take less than few hours, so that's all I can wish for in a casino. I hae recommended them numerous times and from my heart I can give them 5 stars!
CL - klaw