Seven Cherries Casino Review

Review of Seven Cherries Casino

When you think of old school slot machines, your mind instantly shoots to images of bells, bars, and yes, cherries. Casino game operator Tau Marketing is banking on this with their choice of name for Seven Cherries Caisno. The site features are bright and vibrant, and while you don't see too much in terms of classic appeal, things do look sharp. On the other hand, this bold look doesn't mean much when it comes to the full operation of the site, as there are some banking limits and terms that aren't nearly as appealing as the site's look.

Software and game selection

The Seven Cherries casino is built using integrated web-based technology, meaning that you access the site using your favorite internet browser rather than downloading any software to your computer. As is standard with most betting sites these days, there is a full mobile platform built in as well. The casino does have a large library of games, as its Nektan platform is supplied by developers such as Net Entertainment, Microgaming, Aristocrat, IGT, Big Time Gaming, Elk Studios, Realistic, and more.

There are literally hundreds of video slots in the library, with a large selection of both unique and licensed properties. Among the popular games you'll find are Ghostbusters, Thunderstruck II, Cleopatra, Starburst, and Jurassic World. These games are deployed in HTML5 format, meaning that it won't consume too many resources on your computer or smartphone, with maximum compatibility across browsers.

Table games are also prominent at Seven Cherries, with the selection added by a robust live dealer selection. You'll find blackjack, roulette, Three Card Poker, Caribbean Stud, Hold'em, baccarat, Dream Wheel, and other games available. Video poker can also be played.

Banking, terms analysis, and customer support

The banking system is a mixed bag at Seven Cherries. You'll find a solid set of deposit and withdrawal options including credit card and eWallets, and other casinos run by the same management have a decent reputation for paying out, so long as you aren't suspected of "abusing" their bonuses which can involve lengthy delays and "security checks". Player funds segregation meets what the UKGC classifies as "medium" level protection which means that your money should be safe in the case that the casino goes out of business. Unfortunately, the casino implements a 48 hour pending time on all withdrawals as well as very low withdrawal limits of £2000 per day, and a pathetic maximum of £5000 per month. This could keep you waiting for multiple months to receive your money should you be lucky enough to win big. There is also a term that says that progressive jackpot wins may be paid over 12 monthly instalments, but it is not clear if both limit clauses apply in the case where a jackpot was worth more than £60,000.

Aside from the payout limitations, I noted a couple of unfriendly bonus clauses in Seven Cherries' terms and conditions. The first thing is that there is a long list of games that the casino classifies as "premium slots", presumably because they are either popular or have a high RTP percentage. Play on these listed games only contribute 75% of each wager towards meeting the bonus wagering requirements. Secondly, as seems to be the case almost anywhere these days, there is a limitation on how much you are allowed to wager once you have claimed a bonus: in this case a maximum of £5 per spin. But what is even worse at Seven Cherries is that if you deposit via an e-wallet such as Neteller, Skrill, or Paypal, and then claim a bonus, your per spin wager limit is reduced to only £0.50 per spin. Don't expect the casino to do the right thing and implement these limits in their software though, and if you unknowingly break this rule you will have your winnings voided. It is 2018 and hiding these sorts of traps in a T&Cs list while not enforcing the rules in the casino itself is simply not good enough.

Customer support is available through live chat, email, and telephone. The team is available from 8am to midnight GMT, so if you're seeking live help you'll want to hit them up at these times. The support is typical of what you would expect for an online casino, able to answer the basic bonus related questions I threw their way, and of course eager to convince me to deposit money.

Responsible gaming, security, and fairness

There is a popup section on the casino's site that provides responsible gaming information to players. There are tips on identifying and fighting problem betting as well as links to counselling groups that can provide assistance should you need it. Furthermore, there are self administered controls that can be implemented on your account, including deposit limits, play limits, reality checks, and self-exclusion.

The Seven Cherries website provides top-level on down SSL encryption. This is a security feature that websites use to protect sensitive data such as personal details and banking information as its transferred between your computer and the casino's servers. We only recommend you play at sites that have this built in, so it's good to see it in place here.

There is fairness information on the Seven Cherries website, with the group providing audited RNG reports from third party testing group NMI. The casino also has payout reports available, with quarterly payouts for slots, table games, and live games published. This is great to see, though I noted two significant shortcomings with these reports. Firstly, the payout percentages are based on aggregated gameplay across all Nektan platform casinos, not just Seven Cherries. Secondly and far more importantly, these numbers are published by Nektan with no independent auditing or certification to back up their accuracy. So you'll have to take the numbers at face value, or not as may be.

Conclusion

Seven Cherries is a decent casino but certainly nothing special. The site does some things right and it looks good, but when you know that you will have to wait multiple days or even months to get your winnings, and that you could have winnings seized for breaking dubious bonus abuse rules, it is clear that there are plenty of better options.