Royal Ace Casino Review

Royal Ace Casino is an online casino established in 2009 with games supplied by Realtime Gaming. It is operated by Ace Revenue Group and is registered under the jurisdiction of Costa Rica. Last Updated: October 25, 2023.

Warning! This casino is blacklisted and should be avoided.


Our rating: Terrible


Review of Royal Ace Casino

On its surface, Royal Ace Casino looks to be an elegant, albeit generic looking online casino. As we all know though, looks can be deceiving and never was that old adage more true than here. Royal Ace casino has earned its way onto our blacklist because its Costa Rica based owners have a history of screwing players around, stalling on payments, and outright cheating players out of their legitimate winnings.

Blacklisted, rogue casino

Royal Ace Casino is one of several casinos run under the Ace Revenue umbrella, a group of casinos that is ultimately owned by the same people that are responsible for the notorious Virtual Casino group of casinos, including houses of ill repute such as Cool Cat and Club Player Casino. Browse the reviews and more importantly the comments here and you are likely to read tales of woe from customers that have been stiffed by these guys. And perhaps that is not so surprising when you learn that the owner did jail time in the United States in the 1990s for real estate fraud.

Players at Royal Ace’s sister casinos such as Silver Oak have had their winnings reversed after they ended up getting nice sized wins, and others complain of lengthy payment delays and unnecessary repeated identification requests. Sure, Royal Ace may look the goods on the surface; it has all of the games and services you would expect from a good online casino. The reality of the situation is that Royal Ace Casino is a bad experience waiting to happen. Don't let it happen to you.

If you are interested in playing the same games on offer at Royal Ace at a more reputable casino, check out our list of RTG casinos right here.

Warning! This casino is blacklisted and should be avoided.
5 replies • Last post


CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10405
Thanks given: 6290
Thanks received: 5352
25 January 2023 - 5:17am

Conrad, that sounds like maybe you claimed a bonus that had a maximum withdrawal limit associated with it. When you satisfy the wagering requirements on the bonus, the excess money that you are not allowed to withdraw is automatically subtracted from your account.

I may be wrong, but either way there is no way that rogue rip-off casino would ever pay you $8900 in winnings anyway.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

nzConrad “Connie” Utiera
Joined: 23 Jan 2023
Posts: 1
Thanks received: 1
Rated this casino
23 January 2023 - 3:23pm

I had $8900 in my account and it just disappeared. Saying coupon reversal withdrawal approved? What does this mean? I can't even chat with them using the 24/7 chat buttons. They haven't even replied to my email ?? So upset and feel f**kd over. Anyone help or answer my issue please ?


Bronze PlayerBronze Player
Joined: 26 Jan 2019
Posts: 221
Thanks given: 7
Thanks received: 168
Rated this casino
24 September 2020 - 8:27pm

I got an email from the site so decided to try it out. They had an option to download the casino and I did. Once it was up the lobby was dark and blurry. I asked support if they had any free chips so I could try out the site but they did not. I then checked reviews on here and decided to uninstall the software. Did not play because of the reviews and the fact the downloaded casino was not very clear.


Card SharkCard Shark
Kepskis's picture
Location: Lithuania
Joined: 29 Nov 2014
Posts: 174
Thanks given: 68
Thanks received: 134
Rated this casino
24 March 2016 - 9:53am

Stay away from this scammers. Poor casino, disrespectful and amateurish support. They won't pay me my completed bonus and had closed my account because I have contacted support from another country... Deplorable casino room, this casino should be blacklisted immediately. Do not deposit here your money in no way! 0 stars for these swindlers.


Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
21 July 2014 - 11:04am

Royal ace casino it is belongs to bad famous group of real time gaming casinos and some where i read that it is probably the most bad group of online casinos in the world and i am interesting with that because i even had payout request from this casino. I installed casino on my personal computer and redeem no deposit bonus coupon in cashier that i find some where i did not remember on what site i take this because i am just take bonuses usually without reading anything about site or something like this. With 50 dollars on my account i have a lot of fun and also my playing was very lucky and i was able to clear wagering requirements in few my favorites slots including t-rex and alladins gold. So after all i ask live chat what i need to do and the requirement was make 20 dollars deposit and send all documents. I will not describe any thing to you about payout process i just say that it take for me about a month to see money on my e wallet and it is i think my longest payout in my life. It is black listed casino and you should not play in this casino never because it is just have no any points.

CL - klaw

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