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Rome Casino Review

Rome VIP Casino is an online casino established in 2008 with games supplied by Betsoft, Parlay Entertainment, Pragmatic Play, Rival Gaming, and Visionary iGaming. It is operated by Engage Entertainment Group Inc. and is registered under the jurisdiction of Curaçao. Last updated: May 7, 2014.

usWarning! This casino is blacklisted and should be avoided.

1.5

rating: Bad

3
Blacklisted

Review of Rome VIP Casino

Rome Casino is a Costa Rica based Top Game casino with a chequered history. We recommend that players steer clear of this casino due to a litany of unfriendly terms and conditions designed to both trap and prevent inexperienced players from winning.

Warning - payment delays, unfriendly terms

Rome Casino was caught cheating players in 2009 by not including a wild symbol necessary to win a jackpot on some of their games. To their credit they did step up and made restitution to affected players eventually after being publicly caught out, and blamed a "software bug" for the error.

However we still feel that casinos in this group are a poor choice to play at after you consider the bewildering array of anti-player clauses stacked in their terms and conditions document. We analyse those terms below.

Players are allowed to withdraw up to $1,500 USD per request (all other currencies pegged to USD). If the amount wished to be withdrawn is greater than $1,500, then the remaining funds are left in the account. Once the first withdrawal is approved, a player can request an addition withdrawal with the money in his account. Player has the right to cancel the withdrawal request at any time while it is still pending. This also applies to the withdrawals of progressive jackpots.

So we have a miserly withdrawal limit that effectively prevents you from withdrawing more than $1500 a fortnight (and that is being optimistic once you see the wtihdrawal process outlined below). But not content with that, they apply it to progressive jackpot wins too. Imagine for a moment that you won $2.2 million on Top Game's Monster Millions jackpot while playing at Rome Casino. Congratulations! At an optimistic payment rate of $1500 per fortnight, you would be waiting for 61 years to receive all of your winnings!

Customers can submit their withdrawal request at anytime. The approval time may take fifteen - eighteen (15 - 18) working days starting the date authorization process was completed successfully. Processing a withdrawal request needs authorization from our fraud division as well. This is done to protect our members from possible fraudulent activities ensuring you and not somebody else receives the funds.

15-18 business days to process a withdrawal is abysmally slow, but when you re-read that term and realise that the delay only kicks in AFTER the authorisation process is completed, you can expect to wait at least a month to receive a withdrawal.

All Deposits of 249 USD/EURO/AUS or less have a max withdrawal of 10X the deposit for that specific play session (all other currencies pegged to USD). Once a withdrawal is requested, the casino applies the 10X rule and corrects the withdrawal to accurately reflect the 10X rule. The remaining funds are deemed "Non-Withdrawable" and are cleared from the player's balance. Deposit bonuses used during a play session that results in a pending withdrawal request, are also "Non-Withdrawable" and can be deducted from that particular pending withdrawal.

Of all the terrible terms at this casino, this would have to be the worst. Buried half way down the wall of text where they hope that no-one will read it, the Rome Casino people have slipped this little nugget of doom in for anybody who deposits less than $250 at a time. Yes, you read that correctly - if you deposited say $100, the most you could ever win at this casino from that deposit is $1000, even if you play without a bonus or win a progressive. Scandalous!

Should a player abstain from the Casino for a period of 3 months or more then the Casino will be entitled to any balance in that players account and the sum forfeit. Should the player wish to withdraw this amount after this period, we will examine each situation on a case by case basis but reserve the right to invoke the above 3 month rule.

Lets be clear that seizure terms for inactive accounts are a common thing in the online casino world. However we have never before seen one less than 12 months, and Rome Casino takes it to an all new low at only 3 months. Given what you have read above, would you trust them to "examine your special case" and refund your money?

Considering the terrible anti-player terms, the history of cheating players through an "accidental bug", and the fact that they are "licensed" in Costa Rica where they are accountable to no-one, it comes as no surprise that we recommend players stay far away from Rome Casino and any others operated by TVMUK or Morriyen N.V.

Warning! This casino is blacklisted and should be avoided.
7 replies • Last post

Comments

ptnoctipaulo
Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 226
Thanks given: 30
Thanks received: 55
Rated this casino
20
19 March 2012 - 2:36pm
#1

Rome casino offers lots of deposit bonus anf free chips, almost every weeks. The account manager is a very nice person, always worried about the player's satisfation. Games are great and have a very decent payrate.
However the biggest problem is the time frame between the submitted withdrawal and the account's deposit.
Requested one withdraw in january, 2012 and only last week, money was deposit in my e-wallet account.
That's unacceptable!

ptnoctipaulo
Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 226
Thanks given: 30
Thanks received: 55
Rated this casino
20
26 April 2012 - 12:00pm
#2

Well, i'm forced to review my comment about rome casino. Last month, they gave me another free chip. I met the play-through and won 350. Max cashout was 150, so i submited my withdrawal request and 2 weeks later it was refused without any explanation. The free chip was automatically credited in my account by the promotion's department so it doesn't make any sense to refuse my withdrawal because i only played the allowed games.
One week ago, got in my mailbox a promotion email with a huge 200% deposit bonus. Ahahhaaaa, are this guys joking with my face. Do they really think that i will deposit one cent at this casino, a casino that takes 2 and a half months to pay one withdrawal and that refuses to pay they own promotional chips (credited by then without action from me)I don't know

1 member gave thanks for this useful post: CL-Ed

usbarbadosslim93
Forum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 9408
Thanks given: 561
Thanks received: 695
26 April 2012 - 4:07pm
#3

Wow, that sucks dude. Things like that are why this casino is blacklisted I guess. We really shouldn't be surprised, but it is still shocking to see how they screw people over.

ustheraylander
Low RollerLow Roller
Joined: 11 May 2012
Posts: 22
Thanks given: 0
Thanks received: 5
3 September 2012 - 8:36pm
#4

they only pay 8-1 for tie in baccarat

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7201
Thanks given: 3358
Thanks received: 2716
5 September 2012 - 7:04am
#5

8:1 are the standard odds. 9:1 is better, but they are still both poor bets (14% house edge vs 5%).

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

gbf_u_man
NewbieNewbie
Joined: 22 Jan 2013
Posts: 4
Thanks given: 0
Thanks received: 5
Rated this casino
20
22 January 2013 - 8:33pm
#6

Stay away from this casino! They are working together with Mona casino (the same payment department, the same customer service, the same server). They trick players and most important THEY DON'T PAY WON MONEY!!! Dodgy bonus system, horrible withdraw system, unprofessional and rude customer service. One again - STAY AWAY from both Rome casino and Mona casino!!!

1 member gave thanks for this useful post: CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7201
Thanks given: 3358
Thanks received: 2716
23 January 2013 - 10:15am
#7

Yes that is correct f_u_man. If you look on the right column of the review above you can also see the other casinos they own. At the time of writing this comment they are also responsible for Topaze Casino, Mona Casino and Diamond VIP Casino. For what it is worth I am also fairly sure that they are operated by TopGame themselves.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
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