Rome VIP Casino is an online casino established in 2008 with games supplied by Betsoft, Parlay Entertainment, Pragmatic Play, Rival Gaming, and Visionary iGaming. It is operated by Engage Entertainment Group Inc. and is registered under the jurisdiction of Curaçao. Last updated: April 5, 2019.
Rome Casino is a Costa Rica based Top Game casino with a chequered history. We recommend that players steer clear of this casino due to a litany of unfriendly terms and conditions designed to both trap and prevent inexperienced players from winning.
Rome Casino was caught cheating players in 2009 by not including a wild symbol necessary to win a jackpot on some of their games. To their credit they did step up and made restitution to affected players eventually after being publicly caught out, and blamed a "software bug" for the error.
However we still feel that casinos in this group are a poor choice to play at after you consider the bewildering array of anti-player clauses stacked in their terms and conditions document. We analyse those terms below.
Players are allowed to withdraw up to $1,500 USD per request (all other currencies pegged to USD). If the amount wished to be withdrawn is greater than $1,500, then the remaining funds are left in the account. Once the first withdrawal is approved, a player can request an addition withdrawal with the money in his account. Player has the right to cancel the withdrawal request at any time while it is still pending. This also applies to the withdrawals of progressive jackpots.
So we have a miserly withdrawal limit that effectively prevents you from withdrawing more than $1500 a fortnight (and that is being optimistic once you see the wtihdrawal process outlined below). But not content with that, they apply it to progressive jackpot wins too. Imagine for a moment that you won $2.2 million on Top Game's Monster Millions jackpot while playing at Rome Casino. Congratulations! At an optimistic payment rate of $1500 per fortnight, you would be waiting for 61 years to receive all of your winnings!
Customers can submit their withdrawal request at anytime. The approval time may take fifteen - eighteen (15 - 18) working days starting the date authorization process was completed successfully. Processing a withdrawal request needs authorization from our fraud division as well. This is done to protect our members from possible fraudulent activities ensuring you and not somebody else receives the funds.
15-18 business days to process a withdrawal is abysmally slow, but when you re-read that term and realise that the delay only kicks in AFTER the authorisation process is completed, you can expect to wait at least a month to receive a withdrawal.
All Deposits of 249 USD/EURO/AUS or less have a max withdrawal of 10X the deposit for that specific play session (all other currencies pegged to USD). Once a withdrawal is requested, the casino applies the 10X rule and corrects the withdrawal to accurately reflect the 10X rule. The remaining funds are deemed "Non-Withdrawable" and are cleared from the player's balance. Deposit bonuses used during a play session that results in a pending withdrawal request, are also "Non-Withdrawable" and can be deducted from that particular pending withdrawal.
Of all the terrible terms at this casino, this would have to be the worst. Buried half way down the wall of text where they hope that no-one will read it, the Rome Casino people have slipped this little nugget of doom in for anybody who deposits less than $250 at a time. Yes, you read that correctly - if you deposited say $100, the most you could ever win at this casino from that deposit is $1000, even if you play without a bonus or win a progressive. Scandalous!
Should a player abstain from the Casino for a period of 3 months or more then the Casino will be entitled to any balance in that players account and the sum forfeit. Should the player wish to withdraw this amount after this period, we will examine each situation on a case by case basis but reserve the right to invoke the above 3 month rule.
Lets be clear that seizure terms for inactive accounts are a common thing in the online casino world. However we have never before seen one less than 12 months, and Rome Casino takes it to an all new low at only 3 months. Given what you have read above, would you trust them to "examine your special case" and refund your money?
Considering the terrible anti-player terms, the history of cheating players through an "accidental bug", and the fact that they are "licensed" in Costa Rica where they are accountable to no-one, it comes as no surprise that we recommend players stay far away from Rome Casino and any others operated by TVMUK or Morriyen N.V.