As a general rule, we try to avoid even including casinos on this site if they are not up to scratch. However we value the disclosure of information over ignoring a problem in the hope that it will go away - so we don't just ignore the bad apples in the online gambling industry, we tell you who they are and why. That makes this page one of the most valuable on our site. It may not win you anything but it may just save you a whole lot of time, heartache and money.
Occasionally casinos have a software problem, or turn bad, or go under. Then there are the casinos that are outright scams, have cheating software, or disappear overnight. The casinos listed below should all be regarded as rogue casinos for the reasons stated. You can read further information for those we have reviewed by clicking the casino name.
If you are going to bookmark one page on this site, make it this one and please check it before you play at a casino - no matter who recommends it to you. It is far better to be safe than sorry after the event.
This conglomerate of rogue casinos has a long and consistent history of non payment of winnings, deliberately slow withdrawal processing, repeated bogus requests for proof of ID to stall on payments, and poor customer service. The owner of this group was convicted and jailed for conspiracy and mail fraud in the United States in 1997 after engaging in the so-called "Prime Cardinal Scheme" to defraud residential property sellers out of their homes. A player who once dared to go to their offices in Costa Rica to find out why he wasn't being paid was beaten and his life threatened.
For many years this scam operation was run out of Costa Rica but we believe in more recent times they have relocated to the Czech Republic, under the same ownership despite claims to the contrary. These casinos are completely unlicensed and unregulated which means that there is no player protection or recourse for you as a player if you run into a problem, which is almost inevitable given their history. See our reviews for further information and comments from players who have been burnt by these guys. The short of it is do not deposit your money at these casinos!
Various companies have been known to be associated with this group over the years including the following: Silver Arrow Marketing, Grafix Softech, Gambling Wages / Gwages affiliate program, Ace Revenue affiliate program, Fast Track Affiliates program, and Audeo N.V. This group also operates its own promotional debit card called Players Rewards Card, which many players have reported receiving in the mail. We advise you to bin the card if you do receive one.
Beware they also run the following bingo sites: 123Bingo, Bingo Avatar, Bingo Knights, BingoFlash, Break The Bank Bingo, Melina Bingo
Think of most kinds of unethical, dodgy, and flat out illegal, marketing activity and this group of shady casinos is sure to be up to their necks in it. This Israeli-owned group has been on our radar for a long time due to various complaints about slow payments to players and voiding of winnings due to minor T&Cs breaches. They earned permanent a spot on our blacklist due to the repeated appearance of their casinos on thousands of blog sites that have been illegally hacked to advertise online casinos without the website owners' knowledge. The usual response to this kind of thing is for the casino to blame over-zealous affiliate marketers then shut down their accounts. However in the case of AffPower, the affiliate program representing most of these casinos, not only did they ignore the repeated complaints, but their casinos remain on hacked sites to this day, proving that this is one operator that does not care if criminal activity is used to make it money.
More recently, after being asked for help by our friends at LCB with a complaint they had received, we verified for ourselves that casinos operated by this group were running pirated games from both Novomatic and Net Entertainment. This is a huge issue for players because not only does it once again show the operator's lack of ethics and willingness to engage in criminal activity, it is certain that the pirated games are not running the same random number generator that the originals use, nor do they share the same jackpot pools. In short, you are being cheated if you are unknowingly playing pirated games and you cannot know for certain how they have been tampered with. One piece of evidence was particularly damning for this shady operator - after pointing out to them that their supposed Net Entertainment games were not running on an approved casinomodule.com subdomain, the games mysteriously started working from a newly registered and similarly named casinomodyle.com domain (changing the letter U to a Y) a few days later. How stupid do these criminals think people are? Thankfully the games have been removed from the casinos, but given the hands-off attitude of the Curacao gaming authorities that supposedly regulate these casinos, we have no doubt that the games would still be there were it not for the vigilance of sharp-eyed players and affiliates.
Want more? We found this disgusting clause buried in their T&Cs: 13.5 Should you place deposit limits on your account, any withdrawal request will be limited to five (5) times the deposit limit, and not exceed €5,000 per thirty (30) day period. It is clear from this clause that they are actively trying to discourage people with a gambling problem from placing a deposit limit on their account and should someone do so, they are penalised. Truly, these guys are evil.
There are many company names and affiliate programs associated with this rogue operator including: Affpower Limited, Aff VIP, Alpha Interactive Solutions N.V., Conan Gaming Limited, Domiseda & Partners s.r.o, Equinox Dynamic N.V., Game Tech Group N.V., GS Technology Limited, Rock Solid Affiliates, Supaze limited, Ubiquin Limited, Wiz Partners, Yucatan Gaming N.V.
Upon launching Mighty Slots in late 2008, this RTG group mercilessly reamed player inboxes with a repeated spam campaign. Where they obtained the players' email addresses we can only speculate. Their standard of business ethics continued into the operation of their casinos, where they frequently ignore valid withdrawal requests, delaying, denying, and outright refusing to pay winning players. Want to play at a casino run by criminals where you have no chance of winning, ever? Step right up into one of this group's hives of casino scum and villainy.
The casinos are variously attributed to different company names that include Curgam Malta Ltd, Curgam N.V. (Curacao), and Curgam Ltd (Curacao), hence terming them the Curgam Group.
Blacklisted due to frequent player complaints regarding non payment, extremely slow payments, and some incredible answers from their support when quizzed about the delays. A close perusal of their terms and conditions should send you running for the hills. Currently if you deposit less than $250 you are limited to winning a maximum of 10x your deposit, irrespective of whether you claim a bonus or win a progressive jackpot. The withdrawals are capped at very low transactional and monthly amounts, and the laughable "15-18 day authorisation period" for all withdrawals makes it impossible to withdraw the monthly limit anyway. The withdrawal limits are even enforced if you win a progressive jackpot.
Why would anyone want to play at a casino under these rules? Nobody of course, but the crooks running these casinos rely on the patronage of naive customers that don't bother to read the pages of T&Cs that have the "money" clauses buried half way down. The icing on the cake was the threatening emails we received from an unprofessional keyboard warrior manager, who goes by various aliases including John Stern and David Koenig, demanding that we remove anything bad said about their casinos from our site. Ultimately these casinos are run by people that cannot be trusted with your money.
We have been tipped that the same people previously responsible for the hideously rogue Rome Casino are in charge of this operation. The word for word similarity between large parts of this group's scam-worthy T&Cs and those of Rome and other former TopGame casinos run by their operator at the time corroborate this belief.
Desoft Gaming / 2WinPower is another dodgy Russian operation that supplies pirated games to ethically bankrupt casino operators. This shady outfit boasts of being an agency that custom builds slots and other casino games to order for their clients. In reality they simply rip off the artwork, design, and sound effects of well known game developers, then run them using their own untested (and most likely cheating) RNG while passing them off as the real thing.
This white label casino platform supplier equips its customers with pirated games that run on a tampered random number generator that is not tested or audited, hosted on servers that are under control of the pirates. Apart from the obvious criminality of pirating the games from well respected developers such as Novomatic, Net Entertainment, Aristocrat, and Playtech (among others), you are undoubtedly being cheated by games that are rigged against you should you play at a casino running on this platform.
Global Gaming Service is a platform supplier to online gambling sites that service Russian speaking parts of the world. It allows an operator to run a white label casino that comes complete with games that have been pirated from well known suppliers such as Net Entertainment, Novomatic, and Playtech. These fake games, while looking and sounding almost identical to their offical counterparts, do not run using the random number generator intended by their developers. The RNG is in fact under the control of Global Gaming Service, which means that you can assume that you are being cheated if you play these pirated games.
Many of these casinos have been named in an attempt to fool people into thinking they are associated with well known land based brands such as Vulkan, Admiral, and MaxBet. Nothing could be further from the truth. In reality these are scam casinos running pirated games that are entirely set up to fleece players. We urge everyone to avoid these casinos, and for our Russian speaking visitors to be especially cautious of fake casinos like these as they seem to be rampant in that part of the world.
The full name of the operator of this group of criminal casinos is Operia Costa Rica Sociedad De Responsabilidad Limitada. They are located in San Jose, Costa Rica, which is pretty much the capital of rogue town when it comes to online casinos, and each of their casinos are completely unlicensed and unregulated. When we last checked, these casinos were running pirated versions of games from Net Entertainment, Novomatic, Playtech, Aristocrat, Quickspin and others, all from servers that are under the casino's control. You can be sure that the games aren't fair or random. Lastly their oldest running property, Pamper Casino, has a long held reputation for slow or no paying winners. I am told that Pamper is a popular brand of nappies/diapers in America. Everyone knows what they are full of.
In recent times we have seen the proliferation of sketchy unlicensed casinos, many accepting Bitcoin-only transactions, that are running fake games that have been pirated from the likes of Net Entertainment, Novomatic, and Playtech. Some of these listed here may in fact be related to the above groups mentioned in more detail, but the ownership of these casinos is almost always hidden and they lack any kind of licensing or regulation, making it very difficult to establish who exactly is operating them. It should not need explaining, but just to be sure, the use of games that have had their graphics and sounds pirated, with their random-number generator replaced on the back end, means that you are being cheated if you play these games.
All Betsoft produced games
Betsoft develops a string of casino games and slot machines that it markets as "3D" despite simply being rendered graphics on a flat screen just like everyone else's slot machines. There are several reasons that Betsoft finds itself on our blacklist. Firstly, an extensive 9 month investigation into their progressive jackpot games revealed conclusively that they were not paying out jackpots at all at certain denominations, despite the same game at different casinos paying out multiple times a day. In short, the games were not operating in a fair and random way. Whether this was a deliberate decision on the part of Betsoft, or a bug in the game code is immaterial. Anyone playing these games was being cheated either by malice or incompetence.
Secondly, a player named Jason should have won a progressive jackpot on a Betsoft game, The Glam Life, at a casino blacklisted elsewhere on this page, Betcoin.ag. However he was not paid the jackpot by the game, with the casino and Betsoft at first claiming that he was not betting the maximum coin size, despite the fact that the game has separate jackpots per coin size. They then changed their story, saying that he was not eligible to win the jackpot due to the winning spin occurring during a free spins round. This was not documented anywhere in game until a few days after the win, with Betsoft updating the game paytable with a disclaimer stipulating this almost unheard of rule. Jason was eventually forced to settle with a take it or leave it offer for an undisclosed amount that was less than the amount of the jackpot he was entitled to.
In addition, Betsoft lost its license to operate from the Alderney Gambling Control Commission in 2014, was busted running a rigged game of Keno in 2010, and cites a demonstrably worthless RNG audit that only tests the validity of the RNG in complete isolation from the games it is used on as the only evidence of the fairness of its games. This is one software provider that has proven over and over again that it cannot be trusted. We highly recommend that players should not play any game published by Betsoft, and casinos still running their games should remove them from their catalogues.
Incredibly cheap PHP based casino software that allows the operator to cheat by setting a deterministic chance of winning for players with separate settings for real and fun play mode. Also allows the operator to "bank" a certain percentage of every bet so that it cannot be won back by players. The blackjack game at VIP Golden Club has exhibited extreme bugginess resulting in an impossibility of winning.
See related forum thread: Cheating casino software: Casino Web Scripts
First up there was Rome Casino and the case of the disappearing wild symbols. We gave the benefit of the doubt as TopGame stepped up and made restitution to affected players, despite failing to adequately explain how or why a game would ever need to be "tested" with a wild symbol missing from some of the reels, let alone how that "testing" configuration would ever make it into a real money game. But then we had a player approach us after being stalled on payment of around $2500 in winnings for several weeks by Rich Casino (see forum thread: Rich Casino - anyone paid?). Our initial attempts to contact the casino, its customer support and its management on behalf of the player were ignored, until we were able to track down an email address of an actual employee there via industry contacts. The casino did thankfully pay the player in the end, but not without a lot of hassle and a grudging admittance that there were "more valuable players in the withdrawal queue". The complaints keep coming in from other players.
In late 2011, the company was embroiled in tit-for-tat DDoS attacks with competitors and in 2013 saw legal battles with some of its own disgruntled licensees, including the rogue Rome Casino operators.
These days all Pragmatic Play casinos are run out of Curacao, which provides you as a player with absolutely no protection should anything go wrong. They all have very small weekly withdrawal limits and long "processing" times on all withdrawals. Former TopGame-only sites are now mutli-software casinos operated by companies that we have received word are still under the control of the same people responsible for TopGame, despite their legal threats and claims to the contrary. These casinos now offer more games with questionable fairness including those from Betsoft and Pragmatic Play. A quick perusal of the casinos' websites reveal a bevy of fake "trust" seals such as those provided by Norton, McAfee, and Gaming Labs, uncorroborated claims of donating loads of money to charity, along with a quite incredibly "lucky" player called doodlebugger21 that has supposedly won a 1kg gold bar at every single separate casino run by this operator. Suffice to say that this group is ready to plumb any depths in order to create a false good impression.
We have little confidence in the ethics of the management of this company, its non-existant screening of the character of its licensees, nor the ability or willingness of its licensees to pay their customers in a timely manner when they win. We urge all players to avoid any Pragmatic Play specific casinos and any of its games if found licensed to other multi-platform casinos.
This group regularly changes the names of the company supposedly operating these casinos. In recent times we have even seen the removal of all references to the operating company in an attempt to hide who is actually behind the casinos. That said over time we have seen various company names associated with these casinos including the following: Celicorp Limited, Dalberry Technologies, Engage Entertainment Group, IBID Group, Pragmatic Solutions, Pragmatic Play Ltd, T.G. Services Inc, TopGame Software Solutions (UK) Limited, TopGame Technology Dynamics.
This is a varied group of casinos running on software platforms including RTG, Rival, and Betsoft. The first thing you will notice is the idiotically named BoVegas which is an obvious attempt to confuse people who may have heard of the well regarded Bovada. That apart, there is substantial evidence connecting these casinos to the criminal casino groups Netad Management / Affactive and Milore Ltd / RevenueJet that were shut down when their owners were arrested and thrown in jail in 2015.
Our initial comparison of the terms and conditions of these casinos and the old Netad clip joints revealed a remarkable similarity. The terms refer to an undefined "player class" determining payout amounts (translation: they prioritise paying demonstrated consistent losers while drip-paying winners), and indeed we have already seen players complaining of being paid as little as $150 in monthly instalments. Though not currently in force, at one stage these casinos also relied on the infamous "30 day rule". This was a nasty rule buried in the T&Cs that stipulates that anyone who has not deposited or played in the casino for the past 30 days cannot withdraw. This is a well known scam that the Netad and Milore groups used to prevent players from being paid, even going so far as to lock player accounts for 60 day "random security checks" only to deny payment after that time due to the 30 day rule. They currently have in place a confiscation clause that says you will forfeit all the money in your account if you do not log in to your account for more than 90 days.
In addition we have evidence that the faxback forms used by these AffAlliance casinos when first opening were very similar to the Netad rogues apart from changed contact details. And a (now former) representative of the affiliate program is confirmed to be an ex-Affactive employee.
This is more than enough to earn these casinos a precautionary blacklisting. Even if not under the same ownership as the criminal Netad enterprise, this group is undoubtedly running their casinos under the same modus operandi, with input from people who helped orchestrate the Affactive and RevenueJet scam casinos in the past. Though most of these casinos have removed any trace of company names or ownership from their websites these days, we have noted the following company names on their sites in the past: Blue Media N.V., Skyline Media N.V.
Betcoin.ag is one of a new breed of casino that operate solely using crypto-currencies such as Bitcoin. In mid 2016 we were approached by Jason, a player that claimed that he had been stiffed of a million mBTC progressive jackpot payout on a Betsoft slot, The Glam Life. Jason won the jackpot with five yacht symbols across the middle payline. Or so he thought. Instead he was paid a 1000 coin win and told, after several changes of story, that he didn't qualify for the jackpot because the winning spin occurred during the game's free spins bonus round. This was not documented in the paytable at the time, and after the controversy Betsoft later updated the game's paytable with a poorly worded statement that attempts to state this exception. The bottom line is, he was ripped off from a once in a lifetime win.
While the issue was no doubt caused by Betsoft, either through incompetence or malice, Betcoin.ag did itself no favours in its handling of the matter. While other casinos were dropping Betsoft games altogether after our investigation into their jackpots revealed several irregularities, Betcoin continues to offer Betsoft's crooked games. They instead told the player that they couldn't do anything, its all up to Betsoft and they are just a poor innocent intermediary caught in the middle. Eventually Jason was paid off with an amount that no-one will divulge and forced to make public statements proclaiming his love for Betcoin and Betsoft. In other words, they paid him a small amount to shut up and stop complaining about his rightful win.
We have also uncovered evidence of Betcoin offering their customers pirated Novomatic games in the past. Betcoin.ag is not licensed or regulated by any recognised authority and they have demonstrated that they are a rogue casino willing to run crooked games. Avoid.
We were very surprised to receive an email from BetVictor management in June 2015 that told us that they were shutting down our affiliate account after holding one for several years in good standing that referred players to their casino. The email, which did not even have the courtesy of including the name of the sender, signed off with this incredibly childish and patronising line: Please do not hesitate to contact us if you have any further questions however this decision is final and will not be reversed. To make matters worse, BetVictor chose to cite a termination clause in their contract that did not exist when we signed up on their site many years ago. And to our horror we now find that they have apparently done it time and again over a number of years to other reputable websites. The takeaway from this is that BetVictor has clearly demonstrated that it is untrustworthy, which is close to the number one sin in the online gambling business.
Some "bright spark" in this casino's marketing department decided that it would be a great idea to encourage their own customers to spam any casino or gambling related site, like Casino Listings, with comments about their casino. This sort of amateur attempt at publicity is sadly nothing new in this industry. But the morons at BetVoyager took it one step further, not only encouraging their customers to spam the web, but making spamming a condition of being paid winnings from their tournaments. Look at this excerpt from the casino's tournament terms and conditions:
To dismiss any doubts which players may have, the winnings can only be received upon one condition: the winners must make a publication regarding their win in the BetVoyager tournament.
The fool who thought up this hare-brained scheme should probably be fired rather than rewarded. Instead of giving their site the publicity they are hoping for, they have established for themselves a reputation as spammers who don't pay their players unless they participate in crooked publicity schemes. That is a monumental failure any way you look at it.
Went rogue when electing to institute their Bewinners affiliate program, retroactively cutting the commissions that they were contractually obligated to pay to their affiliate marketers. This move was estimated to have saved them hundreds of thousands of dollars in ongoing commissions, at the cost of any and all trust that the company possessed from the player and affiliate community.
Domain Holdings (formerly Jazette Enterprises) runs a huge number of offshore sports betting sites mainly targeted at U.S. customers on what is called the Merge Gaming Network. Most of these sportsbooks also have a casino and poker rooms tacked on. There are numerous complaints from players regarding slow payment, non payment, and unresponsiveness of the customer support at these sites, along with a bunch of affiliates that have been ripped off by Carbon Poker, another Merge Gaming site. We recommend players steer clear.
Some bright spark decided to write a term into the T&Cs at this casino that allows them to confiscate the winnings from any player that submits a withdrawal for a partial part of their balance and then continues to play with the remaining balance. And then in a moment of what we can only describe as customer-hostile lunacy, they actually decided to enforce the said term. Unbelievable. Throw in several complaints of confiscation of winnings, slow payments, and attempts to spam our forum here and it all adds up to one thing: blacklist.
This group of Playtech casinos are run under the name of operators Imperial E-Club Limited and Universe Entertainment Services Malta Limited, though ultimately they are owned by Playtech itself. They are renowned for confiscation of player winnings for ill-defined "bonus abuse", stalling on payments, and stipulating that their meagre monthly withdrawal limits also apply to winners of progressive jackpots, even though they receive and hold the entire jackpot amount up front when it is won. So if you were unfortunate enough to win Playtech's Beach Life jackpot for a few million Euros at one of these casinos you would be waiting decades to be paid in full, assuming that they are around for that long of course. We know for a fact that this situation has occurred before. In 2009 SylvieP, a winner of a $4m Playtech jackpot at Joyland Casino, which had a similar progressive payment policy at the time, was defrauded of half her winnings by that casino. It is interesting to know that the casino was owned at the time by none other than Teddy Sagi, Playtech's founder, ex-con, and majority shareholder.
Software installed malware onto users' PCs and modified hosts file to block other casino domains. Many of these casinos are thankfully gone these days, but a few are still in operation.
This group of formerly decent casinos encountered financial difficulties and reneged on payments to affiliates and marketing contractors.
They also "traded down" software providers from premier (and most expensive) supplier Microgaming to unheard of at the time (and far cheaper) BetOnSoft. Cost cutting and failure to pay the bills is not something that you want to see in a business that is asking you to trust them with your money.
Software supplier FutureBet ran a scam where its licensees, players, and affiliates were never paid a cent. Avoid any casino or poker room hosting software from FutureBet or iGaming Networks.
A formerly good group of RTG casinos that have gradually been run into the ground. Payments started being delayed leaving players waiting months to receive their withdrawals in tiny instalments. As of November 2012 the casinos appear to have been either shut down without warning or rendered inoperable. Even if they do reopen we advise players against depositing at these casinos as recent history has demonstrated that the operators are neither professional nor trustworthy.
Update: in early 2015 this group opened a new site - Liberty Bell Casino. They have tried to hide the fact they are associated with this bunch of rogues but we have personally verified that Skrill transactions with this casino bear the name Isagro Holdings.
A long running and formerly respected group of Microgaming casinos, the Jackpot Factory group has been on a steady downward trajectory over the past few years. From a player's point of view, introduction of minimum 48 hour withdrawal reversal periods, no weekend withdrawals, and paltry weekly withdrawal limits have transformed what used to be one of the best choices for a Microgaming casino into a mediocre also-ran. That alone is bad, but not enough in itself to earn a spot on our blacklist.
However the past few years have seen a steadily rising number of complaints on affiliate site message boards about the unethical conduct of the owners of this group of casinos and their affiliate program, Brightshare. There are accusations of theft from affiliates from an ex-employee and claims of the use of creative accounting to reduce commissions, to name but a few. Our own experience concurs with these accusations. We discovered that the affiliate program for these casinos have been "shaving" (an industry term meaning theft) commissions from their affiliates for years. They refuse to pay what is owed.
All of these factors combined leave us with a worry that players may be next on the list for an operator that has clearly made the choice to cut corners in order to make more money in a market in which they can no longer claim to be among the best. We no longer feel confident in saying that we believe that you will be treated fairly if you play at these casinos, as their actions indicate the worrying signs of cash flow issues that we have seen at other casinos over the years right before they went defunct.
This group's main operation, Casino Cash Palace, is guilty of a variety of sins that exhibit a complete lack of professionalism. Somehow they have had their Curacao issued operating license revoked, which is an almost unheard of occurrence. Despite this, their website still claims that they are licensed and even sports a licensing seal to try to lend itself credibility. Another fake seal on the website is that of encryption provider GlobeSSL, which is supposed to indicate that your communication with the casino is secure. However the casino does not use SSL encryption at all.
Perhaps it should not be so surprising then, to find that this casino does not like to pay its players. It likes players complaining about not being paid even less, with an anonymous keyboard warrior working for the casino sending an expletive-laden threatening email to a player that complained in our forums and elsewhere. A casino being run by incompetent management that are way out of their depth or simply a scam designed to rob players? You can decide, just don't play there.
Upon opening, it launching an aggressive marketing campaign along with a couple of enticing bonuses, then promptly denied payment of thousands in winnings to its first legitimate customers citing "bonus abuse". Lucky Ace was also caught displaying a fake eCOGRA accreditation on its website. Years later it discontinued its affiliate program without notice, cutting off commissions to affiliate marketers that were foolish enough to refer players to a casino with such a bad reputation.
This Curacao-licensed group of shady betting sites has shown up on our radar a couple of times. Firstly 1xBet and 1xSlot were busted running pirated, fake versions of well known slots with a random number generator under the control of the crooks running the site. Secondly we have been contacted by players with a number of complaints about 22 Bet, a combined sports betting and casino site run by the same operator. The routine is generally the same each time: a player signs up, wins a lot, submits a withdrawal and supplies requested identity documents, and the casino invents an excuse not to pay them. A common theme is accusing the player of fraudulently opening multiple accounts.
In the process of dealing with one complaint in particular where a punter was cheated of more than £20,000 by the bookmaker, the representative of the casino was arrogant, dismissive, and rude. This despite admitting to the fact that the site is illegally accepting bets from UK punters without a UK license. In addition, in an attempt to smear the character of the punter, the casino rep accused him of having a gambling problem among other outrageous things. Yet the rep offered no explanation as to why, if this were true, his site continued to accept bets from players that they believed had a gambling problem. Hoisted by their own petard indeed.
Avoid any sites connected with Marikit Holdings or Orakum NV. In an operational sense they are illegally accepting deposits from UK punters without a license and failing to implement responsible gambling policies to protect players. But most concerning, there are repeated examples of players being denied winnings with the casino inventing excuses not to pay.
These RTG powered casinos have a reputation for non payment of winnings, emailing players bonus offers which they then refuse to honour, and a bunch of ridiculous terms and conditions designed to limit their exposure to large wins (see reviews for further details). For example:
6. ... Any player who utilizes a deposit Bonus with a deposit will be subject to a maximum withdrawal amount of no more than $5,000.
14. Any winnings generated on other non-tournament games that were directly funded from a tournament win will be restricted to a maximum of $1,000 cash out.
20. All blackjack games have maximum single cash out value of $2,500.
Limits, seizure clauses, penalties etc. That sort of thing screams that they do not have much money to back up the casino. Stay away!
These casinos were once part of a large group of RTG casinos run by crooked South African operator Warren Cloud. These casinos were notorious for scamming players and refusing to pay winners. After Cloud's untimely death of a heart attack in 2008, most of the casinos in the group were either closed or sold and rebranded as part of the Ace Revenue group. However a couple remain in operation today under the banner of Paxson Marketing Limited and the complaints from players continue, so we advise you to steer well clear of them.
Players frequently complain about either not being paid at all, or suffering lengthy withdrawal delays from all the properties owned by this Norwegian group.
Playtech-powered African Palace Casino proudly publicised a South African winner of a huge Beach Life slots jackpot, but in reality they simply stopped paying the agreed instalments to the winner. When the player chased them up she was ignored and eventually rudely told she would not be getting another cent. The player took the case to the authorities and the media and current affairs television program Carte Blanche has taken up the story, without success. African Palace and Indio Casinos were supposedly sold by owners First Grand Gaming to the owners of Grand Reef Casino, Rand Logic Gaming, in 2011. However our investigations lead us to believe that both companies are controlled by the same person.
Apart from enforcing a hopeless $10,000 per month payment limit that also applies to progressive jackpot wins, this operator has been complicit in a hacking and spamming campaign aimed at filling search engine results with junk pages containing links to several casinos that are hosted on innocent third party Wordpress blogs, unbeknownst to their owners. When this issue was raised with the casino's affiliate program, the casino's representative made it abundantly clear that he did not care whether illegal and unethical methods were used to promote his casinos so long as they made lots of money. Hacking third party websites is not only unethical and illegal in most jurisdictions, but it can cause those very sites to be banned from Google search results. This can obviously cause economic and reputational damage to the innocent website owners that are targeted. If this operator is happy to break the law and damage innocent third party businesses just to make more money, how can you trust that they will pay you should you have a big win?
Blacklisted due to frequent player complaints regarding extremely slow payment and even non-payment of legitimate winnings.
Regularly refuses payments to players without explanation. Affiliate program Red Hot Revenue stopped paying commissions to marketing agents and affiliates without explanation. Likely to be in financial trouble.
Games are deliberately set to be looser while in "free play" mode in order to trick potential customers into depositing after winning. Their T&Cs admit this:
Do the Free games payout the same as real games?
Our Free Games are programmed for FUN and give higher payouts.
In addition to numerous player complaints about slow or denied payments, Joyland Casino stole almost $2 million from a progressive jackpot winner, and after acquiring the rogue operation the subsequent owner William Hill still refuses to pay.
Marketing arm Affiliates United (formerly cPays) has been caught sponsoring spamming campaigns, and stealing affiliate commissions.
In all truth your chances of being ripped off at William Hill Casino are quite low, however the same staff that ran the other dodgy casinos in this group for years were still employed after the William Hill takeover. We recommend players steer clear of this group entirely.
Spam, spam, spam, and more wonderful spam is all we have seen from the owners of this Playtech casino. Employing a bunch of persistent spammers to bombard various internet forums including ours with poorly written promotional messages is not a smart way to run a casino business. Their trust level is somewhere near zero. Avoid.
The terrible $9000 a month payment limit that includes potentially multi-million dollar wins from progressive jackpots, the continued insistence on players providing independently notarised copies of identification documents in order to discourage withdrawals, and payments that take the best part of a week to come through are bad, but not in and of themselves enough to get a casino blacklisted. However when we can reveal that this group is actively engaged in cybercrime via the payment of hackers to promote their casinos on thousands of illegally hacked Wordpress blogs, then it is a simple task to put 2 and 2 together and realise that these guys are simply not trustworthy and are best avoided.
The following are rogue casinos that have disappeared or just ceased operations. We keep them here in the gone but not forgotten section just in case they are ever resurrected, or their dodgy owners reappear on the scene to try to pull the wool over people's eyes with a new set of casinos.
Failed to pay players when it ran out of money, yet still remained open to unsuspecting new players. Unsurprising when you consider it was "licensed" in Belize, meaning no player protection or accountability.
Claimed to be approved by the "Internet Gaming Commission" - a fake organisation set up to confuse people who may have heard of the Interactive Gaming Council. Regularly finds excuses to avoid paying players, citing terms and conditions that do not exist.
We have also added World Wide Vegas Casino to this entry after the customer support inadvertently referred to themselves "Casino Vega" in a chat session with us, suggesting the two are related.
No casino blacklist would be complete without the inclusion of one of history's biggest and best (or worse depending on your point of view) rogue operators: Warren Cloud and his Crystal Gaming Group of casinos. Manned by his casino manager pseudonym and partner in crime, Oliver Curran, this rogue South African RTG operator invented the concept of the coupon code and many of the myriad of excuses used to slow pay and eventually not pay winners. They pillaged their way through players' bankrolls in the early 2000s, and did it well enough that there was serious consideration being given to listing the group on London's AIM stock exchange in a float valued at £140 million. Thankfully that did not happen and a heavy dose of karma caught up with Cloud when he died of a heart attack in 2008, aged 34, while sailing in his yacht off the coast of Ibiza, proving once again that crime does not always pay.
The majority of these casinos were acquired by the equally notorious rogue operators of the Virtual Casino group and quickly rebranded using new names. Many live on today under the operation of Virtual Group spinoff, Ace Revenue. Both groups are forever blacklisted here. A couple of others are still around under the management of a company named Paxson Marketing Limited and we likewise advise you to avoid them.
There are persistent complaints from members of the casino's affiliate program about unpaid commissions. In addition the owners of this casino are also responsible for a Playtech operation named Grand Duke Casino that is found elsewhere on this page, and is now (thankfully) out of business. There is a strong chance that this casino is in financial distress so we recommend that players avoid the risk to their money that entails.
Aside from the launch of this casino being heralded with a barrage of spam, several players have complained about not being paid winnings made at Grand Duke Casino. The usual excuse used by the casino is unspecified "bonus abuse". However their terms and conditions are so ridiculous and contradictory that they have earned themselves a blacklisting for what we think is a deliberate attempt to trap players:
Further examples of irregular playing patterns also include, but are not limited to: ...
(iii) Wagering based on one specific slot machine, in order to significantly increase a bankroll, in relevance to the initial betting amount, and then switching to another game or request a withdrawal.
In order to be eligible for withdrawal, you must have winnings from multiple games, in which winnings from any single game cannot exceed 50% of the total amount of the withdrawal request.
So you're not allowed to switch games after a big win, but you can't win more than 50% of your withdrawal on a single game! What kind of drugs do you need to be on to even think this sort of thing up?
First, this mismanaged casino employed someone to register here and spam our forums by pretending to be a player praising the greatness of this previously unknown casino. A quick search revealed that this person had posted the exact same message on countless other websites.
Then it became apparent that the game symbols for one of the games at this casino - "Rich Horrific" - were ripped off from the Rival game Scary Rich.
So we have an incredibly stupid casino name - check. Spammers - check. Content thieves - check. Who would want to trust this casino with their money?
Hurt by a payment processor seizure of funds in mid 2010 that left it unable to pay players in a timely manner. These days withdrawals are slow and infrequent and poker players are now trying to trade their balances on the site for as little as 33 cents on the dollar. Meanwhile the CEO sponsors expensive trips to Portuguese castles for poker pros sponsored by the site. This site looks more and more like a ponzi scheme that will come crashing down sooner or later. Avoid.
Luck3 Poker was ejected from the Cake poker network in June 2010 after player balances vanished and staff complained of not being paid for several months. At the same time, the Luck3 Casino continued to operate - if you have money in the casino we advise you to withdraw it while you still can.
A badly run RTG casino with a reputation for refusing to pay players. The owners of Lucky 18 were arrested in Israel in 2009 and charged with offering an illegal gambling site to Israeli residents; the charges were later dropped. The site was closed in early 2011, then reappeared using TopGame software, and now hopefully is gone for good.
Automatically gives players a $300 line of credit then deliberately obfuscates this by including it as part of the player's bankroll, making it possible to go into debt while playing there! From their terms:
"If your Balance is more than $300 you are playing with cash or bonus money. If your Balance is less than $300 you are using your credit line.
Netad Management was an Israeli operator that ran a variety of casinos on different software platforms including RTG, Rival, and TopGame, aimed predominantly at American players. They were always known as ones to pay players slowly in small increments as low as $500 a fortnight, and as such we rated them poorly in our reviews. However our experience in mediating a dispute between a player who won over $6000 at Grand Macao Casino left us with even more severe concerns about this group. Stalling a player for an incredible 90 business days to do "security verification" is bad enough, but even worse was the casino manager supposedly "looking after" the player by offering to pay only $500 and adding a bonus to their remaining balance in the casino.
Their later tactics were quite unbelievable, even for those of us who thought we had seen it all. If you withdrew and waited out the "random 90 day security theatre" you would be told that your cashout is denied because you have not recently played at the casino! This was rogue, and effectively criminal, behaviour no matter how you look at it. As such we recommend players give this entire group a wide berth as we have little confidence that you will be paid should you have a sizeable win.
Update July 2015: the owners of these casinos have been arrested and charged with numerous crimes including fraud and hacking. Their casinos are all offline and hopefully gone for good.
Pretty much the same story as Netad Management casinos, just above. This RTG group has operated for several years, specialising in accepting American players, and then taking too long to pay their winnings. In more recent times though, they have implemented ridiculous security procedures that can leave players unable to withdraw from their accounts for months, and in some cases they have stopped paying them altogether. It should therefore come as no surprise that we believe that both groups ultimately share the same ownership. Avoid these casinos.
Update July 2015: Confirming our information that these guys are owned by the same people as the Affactive group above, all Revenue Jet casinos went offline at the same time as the Affactive casinos, after the arrest of the owners of the casinos.
In April 2012, Purple Lounge's parent company Media Corporation abruptly closed the casino, citing financial distress. Players with funds in the casino at the time were never paid, nor did the Malta regulatory authorities pursue the owners of the casino who failed in their duty to separate player deposits from the operational funds of the casino. Former Media Corp executives involved in the fiasco are still involved in the online gambling industry: namely Jason Drummond, CEO of Nenx and Philip Jackson, CEO of Boxhill Technology.
Formerly run under an operator named "Erpefa Management Ltd". Found to be recruiting "black-hat" webmasters to advertise their casino soon after launching in 2008. Subsequently players' inboxes were flooded with spam, malware, and more spam, most likely after these crooks purchased stolen databases of personal information from another casino.
There have been many complaints of players not being paid, having credit cards billed twice, and disgusting threats made against players who complain. There have also been accusations that the owners of this group are also associated with the Affactive and Revenue Jet groups which, given their awful modus operandi, would not be a surprise at all. Spammers, scammers, thieves, criminals .. call them what you like - just don't ever play there.
Related forum threads:
The operators of this now defunct group of TopGame casinos, the fast car loving Cartu family from Israel, have never been far from controversy. You might recall that Rome Casino was caught cheating players by not including a wild symbol necessary to win a jackpot on some of their games. In addition the group was accused of launching DDOS attacks against its competition and was involved in a legal dispute with TopGame over the alleged theft of millions of dollars, a dispute that resulted in TopGame seizing these casinos and rebranding them under slightly different names. Whatever the result of the legal squabble, the way we see it is that it doesn't matter if these casinos are being run by dumb or dumber, just don't play there.
Sadly we are lead to believe that these crooks are back running another bunch of shady Rival casinos, this time under the guise of CyberRock Entertainment N.V.