Rich Casino is an online casino established in 2009 with games supplied by Betsoft, Parlay Entertainment, Pragmatic Play, Rival Gaming, and Visionary iGaming. It is operated by Engage Entertainment Group Inc. and is registered under the jurisdiction of Curaçao. Last updated: September 6, 2019.
Rich Casino is an online casino using the software platform from Pragmatic Play, which was formerly known as TopGame. Open since 2009, the casino has amassed a horrible reputation for slow payment, non payment, and outright fraud. Our own investigations have been ignored by the casino, hence they should be considered blacklisted.
We took the decision way back in 2010 to blacklist Rich Casino and others run by the same operator which we believe is a shell corporation belonging to Pragmatic Play / TopGame. This was due at the time to extremely slow payment of winnings (see forum thread here: Rich Casino - anyone paid?), non payment of winnings, and unresponsive customer support. Later it engaged in fraudulent marketing practices by inventing winners of competitions that we highly doubt ever legitimately took place. The complaints about this casino have never really stopped flowing in since. In fact you could characterise this casino as more of an organised scam using the casino as the front for its operations than a legitimate business. Our recommendation is to stay away from this casino as there is a very high chance that you will not be paid should you win.
Rich Casino's games are available through an attractive gaming lobby which provides you not only with the games themselves but convenient rules, and explanations of the games. The games on offer include roulette, blackjack, various classic and video slots, video poker and other games, for example keno.
Like all Top Game casinos, the software uses a tabbed browsing interface allowing you to open and play multiple games at once (we're still trying to work out why though). Another altogether more useful feature is the integrated live chat facility which is right there in the casino with you, should you need to speak to a support representative. The download of the software is quick so you'll be up and away in no time.
There are four progressive jackpots available at Top Game casinos, and they are shared between a number of different games. The Stars and Stripes jackpot stood at a touch over $300,000 at the time of this review, while the Fruit Jackpot, and Monster Madness Jackpot were both in six figure territory.
The main drawback we should mention is the number of games which, at around 60 (including line number variations on the same slots), is certainly far less than your average Microgaming or RTG casino has to offer, and is definitely lacking in the table game department.
Rich Casino processes all transactions in US Dollars, and accepted methods of payment to the site include credit cards and popular e-wallets. The withdrawal options were a distinct let-down though - there are only four to choose from, and withdrawals are only processed once per week, on Mondays. Withdrawals are limited to a maximum of $2500 per week which although poor, is not in itself unusual, but the way Rich Casino handles this issue is not the best. Any excess withdrawal over the $2500 limit is returned to the player's account who is then forced to manually withdraw $2500 a week afterwards - a cheap ploy used by casinos who would prefer players lost their winnings before paying them.
Rich Casino should be avoided by all prospective players. There is a high chance that you will not be paid if you win, and operating out of some third world jurisdiction with no accountability means there is no recourse for you if you have a dispute with the casino. Steer clear.