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Red Stag Casino Review

Red Stag Casino is an online casino established in 2015 with games supplied by WGS Technology. It is operated by Deckmedia N.V., Curaçao and is registered under the jurisdiction of Curaçao. Last updated: November 7, 2016.

usRed Stag Casino welcomes Americans but disallows play from these states: Kentucky, Louisiana, Maryland, Missouri, New Jersey, New York, Washington.

3.5

rating: Good

7

Red Stag Casino Bonus Offers

  • Code: GOLDSTAG67
  • T&Cs apply
  • Expires: 27 November 2017
  • Other Information:
    • New Customer Offer. T&C’s Apply. 18+. Free spins available on City of Gold slot. Maximum cashout $150.
  • Allowed Games & Wagering Requirements:
    • 100% (40xB) → Slots
  • Always check the full terms of a bonus at the casino before claiming.
  • Code: BTCHELLO
  • T&Cs apply
  • Minimum Deposit: $25
  • Other Information:
    • Claim this bonus on your first 3 Bitcoin Deposits.
  • Allowed Games & Wagering Requirements:
    • 100% (27xB) → Keno, Slots
    • 36% (76xB) → Table Poker
    • 10% (267xB) → Blackjack, Video Poker
  • Always check the full terms of a bonus at the casino before claiming.
  • T&Cs apply
  • Other Information:
    • Neteller and Skrill deposits do not qualify for this bonus.
  • Allowed Games & Wagering Requirements:
    • 100% (41xB) → Keno, Slots
    • 35% (117xB) → Table Poker
    • 10% (410xB) → Blackjack, Video Poker
  • Always check the full terms of a bonus at the casino before claiming.

Review of Red Stag Casino

Deckmedia is one of the better US friendly online casino groups that we have run across, and the company has a reputation for its casinos consistently paying out winnings in a timely manner. The group owns several casinos that run on different software platforms, which gives players the chance to play different games at casinos run by the same people. Red Stag Casino runs on the popular, but not widely offered, WGS Technology platform. How does it hold up against its sister sites?

Software and game selection

Red Stag Casino is powered by WGS Technology (previously known as Vegas Technology). This software isn't adopted by nearly as many casinos as other US friendly platforms like RTG or Rival, so it is a welcome change of pace for those of you in the United States. The casino is available as both a downloadable piece of software or through a web-based platform, both of which are nearly identical in terms of games offered and presentation. I found the registration process to be simple, and within a few minutes I was registered and ready to make my first deposit.

The game selection at Red Stag Casino is diverse, with the casino offering more than 150 games. Players will find no shortage of slot machines, table games, video poker titles, and parlour games. The games are generally well-presented, as slots oftentimes bring colourful graphics, fun themes, and immersive features, and the table games have a nice high-end feel and options to enable a lightning quick deal that I enjoyed. WGS slots are middle of the range these days when it comes to graphical and aural splendour compared to the latest slot machines from industry heavyweights. However one big advantage of these slots is the speed with which the games load, as it is among the quickest you will find.

Players looking to hit it big will find that there are six slot machines with progressive jackpots as well as a progressive blackjack game, all of which have hefty prizes should you get lucky and hit the winning combination. Another way to win big is through Red Stag's tournaments, which are regularly scheduled and have entry fees ranging from free to a few dollars. The WGS Technology tournaments system is still the best one online in my opinion. There can be real skill and tension involved as you start with a small balance and do your best to build it up to a point where you can win - and of course judging when to stop playing and holding what you have. This is far better than the mindless Microgaming tournaments where you just click spin as fast as humanly possible in order to total up your wins during the time limit.

If you are a gambler who likes to play on the go, Red Stag Casino has a mobile casino that mixes in classic slots, video slots, video poker, blackjack, roulette, and tournaments all onto your smartphone or tablet. While the library of games isn't nearly as large as the desktop site, I was still impressed with the variety of games I was able to play through my iPad.

Banking and Customer Support

When it comes to banking, Red Stag Casino does a good job offering a variety deposit and withdrawal options to players. The casino offers deposits via Visa, MasterCard, American Express, Skrill, Neteller, Quick Cash, Sofort, and Paysafecard, although as an American player I was restricted to credit card deposits. The casino has a maximum withdrawal amount of $2000 per week, which is definitely on the low side, even compared to other U.S. friendly casinos.

I played a fair bit at Red Stag and ended up winning a bit of money and opted to receive a check by carrier. I do have to say that although this operator does issue payments quickly, there are a number of fees associated with check or wire services. For my $250 check to be processed I had to give up a $30 fee. Still, they do a good job of processing payments, and I received my check inside of a week.


Customer support was helpful, as I dealt with a woman named Carla who helped me to understand the loyalty point system present at Red Stag. I found her to be quick to answer, and I was satisfied with the answers she gave me.

Security, Fairness, and Responsible Gaming

Security is a matter that Casino Listings takes very seriously, and we check each and every online casino we review to ensure that your private information is protected according to modern security standards. Red Stag's website does not use encryption at all times so you will not see the security padlock that you may be used to seeing at other sites when browsing with a secure connection. However our tests showed that the casino does employ encryption at appropriate times so that your logins and financial transactions are secure and cannot be intercepted or snooped on by third parties. Still, it would be more reassuring for the not so technically inclined to be able to visibly see that their connection is secure by default.

Deckmedia holds an AntillePhone license to operate its casinos from the jurisdiction of Curacao. This sort of license is not rated highly by us at Casino Listings as the jurisdiction has no player support processes and does little to regulate its own licensees. The casino claims to have had its RNG audited for fairness, but this tells you nothing about the payout rates of the games. Nor does the casino publish any audits that report the monthly payouts of its games. While I trust this operator to offer a fair casino, they can do a lot better than this.

One thing that was a bit of a disappointment was the fact that Red Stag Casino does not directly address responsible gaming on its site at all. Most casinos have a page dedicated to identifying problem gambling behaviours while also referring players to organisations that can provide assistance. The better ones offer players the ability to set limits on their gambling via a set of self administered account settings. It is a real shame that Red Stag does not offer any of this, but really this is par for the course for casinos operating from the almost unregulated Curacao jurisdiction. If you do want to set any limits on your play at this casino you will need to contact customer support and make a request with them.

Conclusion

Red Stag Casino has some good things going for it: an experienced operator, the good library of WGS games, and reasonable payout times for American players. Still, it is clear that this casino lags behind the industry leaders in other facets of its operations, most notably in the small weekly payout restrictions, non publication of payout rates, and the lack of responsible gambling controls.

Red Stag Casino Jackpots

These are the current progressive jackpots at Red Stag Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

13 replies • Last post

Comments

lvblck
Fortune HunterFortune Hunter
Location: The North
Joined: 6 Apr 2016
Posts: 1902
Thanks given: 108
Thanks received: 483
Rated this casino
80
7 November 2016 - 11:22pm
#1

Red Stag is a casino I came across a few months ago. I discovered them with a free chip bonus and I almost managed to clear the wagering. I did spent some time with their live support as I couldn't get the free chip at first. Their support was very nice and friendly to me. I really like the fact that they have so large game selection and they are also quite known for their tournaments. I feel like this is a really decent casino and they have very generous bonus options, but since I am not the biggest fan for their games, I have played there a few times in total with free bonuses. However, I believe they are trustful and someday soon I will make a deposit as I never had any issues when I played with free chips.

1 member gave thanks for this useful post: CL-Ed

usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
Rated this casino
80
6 January 2017 - 4:34pm
#2

My Experience at Red Stag Casino:

I came across this casino this morning on CL. Since they have been getting some good reviews from players, I decided to check them out.

First, I like the fact that they were not using RTG games. It seems that lately many new casinos that use RTG games surprise you after you deposit, with a cashout limit if you use a coupon. Knowing that I would not be surprised by weird rules, I went ahead and deposited $50 and used their welcome bonus of 275%.

As for my deposit, my credit card declined four times. I had keep changing amounts until it finally accepted payment. I am already familiar with the games, which was a good line-up. Between the games, they play a nice fast jazz music to put you in the mood.

The download and installation were without any problem and the game sever was fast. When I started the games, I had about $188 in the account. I wanted to prolong my play and therefore, I was playing $1.25 per spin.

The $188 was the high mark during my experience. I did win a ton of bonus rounds. On the Kanga Cash game, I won $72. By that time, I had less than $90 in the account. There was a slight glitch in that the Kanga Cash game reloaded and showed that I had $0 in my account while giving me a warning that I was using the wrong poker dice. I didn't have a clue what that was. Fortunately, after I got out the game and reentered, the glitch was fixed and my real balance showed.

Although I won many bonus rounds, they tended to be around $30, and each came after losing the money from the previous one.

Overall, I had a good experience. I would have liked to win in order to test their check out procedure, but it was not meant to be.

I would like them to add more bonus options though. After, I lost the money, I pretended that I was about to deposit another $50 to see if they had additional bonus deposit available. However, I did not see any. Other casinos using the same software tend to make additional deposit bonuses (small ones e.g. 25%) available to you.

I hope other players give them a try and report their experiences.

2017-01-06_09_46_42-technical_cohetes_classified.png

1 member gave thanks for this useful post: CL - klaw

usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
Rated this casino
80
10 January 2017 - 1:54pm
#3

It looks like the 275% is only a part of their Bonus Welcome Pack. I received by email a bonus deposit offer from them of 175% . The email said that the bonus is part of my $2500 Free Welcome Pack.

usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
Rated this casino
80
16 January 2017 - 3:26am
#4

About my second deposit.

After my first experience with them, I have been getting emails from them telling me that I am eligible as a new player for a deposit bonus of 175%.

In order to get the bonus, you must first deposit and contact customer service that will apply it for you. I went ahead and deposited $50 and contacted customer service. The person was nice but it took about seven minutes to get the bonus applied to my account. I wish they could be faster.

The bonus was 175% and 100 free spins at $0.20 per spin on cool cat. It turned out that the bonus had a wagering requirement of 47X, which was too high. I would not have taken it, had I known.

In any event, I played and got several bonus rounds. At one point, my balance was $877.
Unfortunately, the wagering requirement was too steep to overcome and I lost it all. My advice is to always make sure you ask cashier what the bonus' wagering requirement is, in order to avoid any surprises.

I hope that they are able to automate their bonus system so that players don't have to talk cashier to apply a bonus.

I want to be able cash out one day in order to test their payment process. I have to wait another time for that.

1 member gave thanks for this useful post: CL - klaw

usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
Rated this casino
80
24 January 2017 - 4:51pm
#5

So far, I deposited five times at Red Stag. I found some kinks that I hope they fix.

Live chat takes too long.
My deposits were being declined. When I noticed that they have "Instant Coupon" as a deposit option, I wanted to know what it is and how I can use it.

The Live Chat person said that he had to check my account first before they answer answer the question. After giving them, name, email and date of birth, It took exactly 15 minutes for Live Chat to comeback to tell me that their payment processor was inundated and that's why my credit card payment could not go through.

When I said that he didn't answer my question because all I wanted to know was how I could use the Instant Coupon option, the live chat person answered to me was "Instant Coupon is an option in where you can redeem free coupon codes"

I said OK and said good bye to him, still not knowing how to use that option and wasting 15 minutes of my time.

1 member gave thanks for this useful post: CL - klaw

usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
Rated this casino
80
26 January 2017 - 7:09pm
#6

Update on my review of Red Stag Casino.

Being a new casino, I wanted to try them from beginning to end to report. So far, I have spoken about my deposits (six, so far), the server (fast), the live chat (slow), the verification process (very fast. I just saw the email issued the day after I submitted my documents indicating that they have been approved).

By the way, people no longer have to talk to live chat to have bonus deposits applied to their accounts. Once you login, you can see which bonus you are available for. They are very generous with their bonuses.

Finally, yesterday (01-25-2017), I made enough to meet wagering requirement. Therefore, I asked to cash out. I will let you know how long the process takes. Once check is sent to the processor, I will update and complete my review.

1 member gave thanks for this useful post: CL - klaw

usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
Rated this casino
100
2 February 2017 - 4:13pm
#7

My review update. I tried Red Stag from the beginning to end. I deposited about six times before I was able to win to ask for cash out. I must say I have had an excellent experience with them. I deposited with no problem. They have generous bonuses. Their game servers were very fast. They always have staff on live chat to respond to your questions.

As for payment, they processed my request within 72 hours as stated on their website. Therefore, they deserve 5 stars.

1 member gave thanks for this useful post: CL - klaw

uskylie333
Low RollerLow Roller
kylie333's picture
Location: Somewhere in PA
Joined: 26 Mar 2014
Posts: 46
Thanks given: 15
Thanks received: 38
Rated this casino
80
23 March 2017 - 6:28am
#8

This is a mini casino review for Red Stag Casino. In my experience of playing here you either have an amazingly good win or it's a complete wash. I've never needed to get into contact with their support so even though I cannot give you an opinion on their service I think that not having to contact them at all is pretty good. Payments are made pretty easily in their cashier and I know they accept visa and MasterCard along with a few other payment methods that I can't recall off of the top of my head. They have pretty good bonuses both free chips and depositing matches. They offer free spins very frequently with your deposit of $25 or more. I've never had a withdrawal here so I can't give anyone my experience on that. All in all if you like WGS gaming and bonuses... this is a pretty good casino for you then!

1 member gave thanks for this useful post: CL - klaw

usadavidson
NewbieNewbie
adavidson's picture
Joined: 13 Sep 2017
Posts: 1
Thanks given: 0
Thanks received: 0
Rated this casino
20
13 September 2017 - 8:37pm
#9

These guys gave me like $25 or $50 to try them out around this time last year. I go on and mess around every once in awhile. always seemed to have had $50-100 in my account. Hit a nice run here recently and went to cash out $650 and they tell me I am not eligible to cash out because I have never deposited there before. Hello, my deposit was the money you gave me. I guess for future players if they give you free money......YOU MUST LOSE IT ALL AND DEPOSIT MONEY BEFORE THEY CONSIDER YOU A REAL CUSTOMER. Not only did they not cash me out they took all of the money away I had in my account and told me to deposit money to take advantage of their current promotion. Nice way to run a business guys. I attached their happy email to me.

*Note they took all my money away. Even though some was won not playing in tournaments. They also state a max cashout of $160 that I found in their T&C's if you have never deposited (Item 17) that sounds like it would apply here. See the wording below:

Quote:

17. No more than $160 can be withdrawn if won from any bonus or tournament, where there has been no cash deposit. The Company reserves the right to remove all winnings exceeding $160, where there has been no cash deposit.

amongst a whole lot of legal speak I found another item or two that related to the $160. It also talks about not being eligible for tournaments if you do not deposit. Fine not all my winnings were from there. As that was buried in something related to the terms and conditions page, you would really think they would have their software enforce this stuff.

Quote:

Free Bonuses

If you receive a free bonus, a non-deposit bonus, a bonus that does not require you to make an associated purchase of casino credits, for any reason, please ensure you are aware of the following terms:

- All non-deposit bonuses have a Wagering Requirement of 40x unless otherwise stipulated.
- All free spin bonuses have a Wagering Requirement of 40x unless otherwise stipulated.
- The wagering of any portion of a non-deposit bonus on non-slot games is forbidden, unless specifically noted otherwise.
- If you receive a non-deposit bonus, you will be limited to a one-time withdrawal allowance of $160. In the event that your winnings exceed $160 and you choose to request a withdrawal, the additional funds will be deducted from your account.
- You may only register one account at Red Stag Casino. Players opening multiple accounts for the purpose of claiming free bonuses will have all accounts closed and any funds will be deducted.

redstag_deny_cashout.png
usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
Rated this casino
80
13 September 2017 - 11:45pm
#10
kylie333 wrote:

This is a mini casino review for Red Stag Casino. In my experience of playing here you either have an amazingly good win or it's a complete wash. I've never needed to get into contact with their support so even though I cannot give you an opinion on their service I think that not having to contact them at all is pretty good.

Their slots are a little bit tight but they pay you quickly when you win.

zaDina Aliquo
GamblerGambler
Dina Aliquo's picture
Location: South Africa
Joined: 13 Oct 2016
Posts: 94
Thanks given: 28
Thanks received: 70
Rated this casino
80
23 September 2017 - 1:38am
#11

Absolutely love this casino and the amazing offers and promotions on a weekly basis. They are very generous with free bonuses and free spins but will make it quick clear that they don't allow multiple bonuses (free) in a row. Their support is amazing and very helpful at all times. They offer free tournaments on a daily basis including free Keno. Their wagering is manageable and can be achieved. There are some huge winners here (not me as yet Sad ) which they display on the homepage. I haven't had one issue with this casino. They also offer bitcoin deposits if you wish. Great casino (on desktop or mobile) and highly recommended !

1 member gave thanks for this useful post: CL - klaw

idEndro Nawawi
Bronze PlayerBronze Player
Endro Nawawi's picture
Location: Indonesian
Joined: 23 Oct 2017
Posts: 224
Thanks given: 132
Thanks received: 55
Rated this casino
20
4 November 2017 - 5:15pm
#12

I have account in red stag and my win tournament slot 50$ prize, to withdraw no e wallet option, just a wire transfer or kurir for US player,if I use wire transfer my local bank not received payment from gblinh sites,not easy to gamble in my country Boy

1 member gave thanks for this useful post: CL - klaw

usnewflorida
Silver PlayerSilver Player
newflorida's picture
Joined: 10 Mar 2013
Posts: 401
Thanks given: 112
Thanks received: 278
Rated this casino
80
5 November 2017 - 3:57pm
#13

Their slots are extremely tight.

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