Red Queen Casino Review

Red Queen Casino is an online casino established in 2005 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Easi Games Limited and is registered under the jurisdiction of United Kingdom. Last Updated: October 5, 2023.

This casino is no longer open for business.

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Our rating: Very Good

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Review of Red Queen Casino

Red Queen Casino is an online casino that was founded in 2014 by Easi Games Limited. The casino is licensed in the UK and its games are supplied by a variety of software developers, several of which I had not come across before. It is usually a pleasant surprise to come across a casino with some new games, so I was eager to take Red Queen for a spin to see how they stack up to the competition.

Software and game selection

Red Queen Casino has its games supplied by the likes of 1x2 Gaming, SGI / WMS, Elk Studios, NextGen Gaming, and Thunderkick, via the Nyx Interactive gaming platform. The entire casino is accessed through a web browser, meaning that it does not require a cumbersome download and installation of any software. Most of the games use the Flash plugin to run, although a few of the newer ones from Elk Studios for example run in HTML5.

Registering an account at Red Queen Casino was very easy, requiring less than a minute of my time to get everything set up. The game selection at Red Queen Casino is pretty healthy, with dozens of choices when it comes to slots, table games, keno, bingo, scratch cards, and arcade games. Overall I found the games to be of varying quality, with some excellent titles offered right alongside games that disappointed both in terms of graphics and features.

Starting with the highest quality games, you can find numerous titles under the banner of SGI or Scientific Gaming. This includes games made famous at land based casinos from WMS Gaming and Barcrest, who are now subsidiaries of SGI. Think of games like Bruce Lee, Zeus, Raging Rhino, and Cashino. Other impressive looking games are supplied by the likes of Thunderkick, and Big Time Gaming. On the other hand there are games that aren't as impressive as that lot, including those supplied by lower end developers such as 1x2 Gaming, along with famous but tired looking games from Aristocrat.

The couple of slots from Elk Studios, namely The Lab and Electric Sam, were probably the most polished of the lot and included an interesting feature that allows you to choose a betting system to use while playing. There are three choices which consist of different ways of automatically raising or lowering your bets to different levels after you have a winning or losing streak. Of course you must always remember that while a lot of people swear by them, betting systems do not change the house edge of the games and as such do absolutely nothing to make you win or lose more or less than you would otherwise.

Table gamers are well catered for with a healthy selection of titles, with games such as Sic Bo, Three Card Poker, Baccarat, Caribbean Stud, War, Odd One In, and Texas Hold'em available to play. There are also several variations of Roulette and Blackjack on offer, with bonus options and rule variations to help keep things fresh, along with a couple of live dealer tables too. Video poker is available in a limited way, with the casino offering All American, Jacks or Better, or 10s or Better.

Banking and customer support

Banking at Red Queen Casino is decent, with a standard selection of methods to both deposit and withdraw funds from the casino via credit cards and common e-wallets. Most deposit methods will have funds in your account instantly, but my experience was that payouts to an e-wallet take around 2-3 days. I was disappointed to find that my withdrawal was held pending for a day or so before it was approved. There is a daily withdrawal limit of £3,000 which, although not ideal, will probably only inconvenience the high rollers among you. However a big gotcha for said high rollers that I found in the terms is the maximum daily win limit of £25,000 across all games, while you are only allowed to win a maximum of £10,000 on any one single bet.

Customer service is available through telephone, email, and instant messaging. It is available in expanded UK business hours, between 7:30am and 5:30pm GMT Monday to Friday. When the staff was available for instant message, I did find the help to be cheerful and able to answer any questions I had.

Security, Fairness, and Responsible Gaming

Red Queen Casino offers their players a secure gaming experience by using an encrypted connection to protect your information while communicating with the casino's servers. It has an extensive privacy policy, which I found easy to read and understand. In terms of game fairness, I was impressed by the way that the casino displays the return to play (RTP) percentages for each and every game on the site, both on the game page and on the main index previews. They also provide an estimate of the volatility of each game along with a clear indicator of what percentage each game contributes to clearing the wagering requirements of a bonus. This sort of transparency is great to see.

In terms of responsible gaming, Red Queen posts the usual page about problem gambling and offers links to assistance organizations as well as websites that can help keep minors from accessing online betting sites. It improves on this though by allowing you to set daily limits on your account settings page. A self exclusion request requires you to contact the casino via customer support.

Conclusion

Red Queen Casino is a good UK licensed online casino, but there are several improvements that it needs to make if it wishes to rule the market. Although the game quality varies and some are unimpressive, I think the unique library of games is a feather in its cap as this is one of few casinos that really does offer something different. However the restricted customer support hours, the lack of million pound progressive jackpot slots, and the daily win and withdrawal limits can all be improved upon.

This casino is no longer open for business.
13 replies • Last post

Comments

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
4 November 2016 - 1:36am
#1

That is great feedback adwyer1989. The only thing I would say is check those wagering requirements carefully. Red Queen uses the old trick where they advertise "30x" which sounds reasonable but is in fact 30x(D+B) - i.e. the deposit plus the bonus. On a 150% bonus this works out to be 50xB which is in reality pretty high and beyond what I personally consider acceptable.

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gbadwyer1989
NewbieNewbie
Joined: 3 Nov 2016
Posts: 1
Thanks received: 1
Rated this casino
3 November 2016 - 10:53pm
#2

I registered at Red Queen Casino about a week ago.

I came here as i wanted to say how fantastic my experience has been so far of this casino & its staff. A breathe of fresh air - I have not played at a more welcoming and pleasant casino in years of online casino play.

The no deposit bonus of £10 for registering your mobile number is great, helps ease you into the games and try a few out. Managed to get my balance quite reasonably high but eventually bust out, but it was very fun. I made my first deposit, in which you get a 150% bonus with very surprisingly decent wagering requirements. Far better than other casinos that offer this kind of bonus it must be noted. Deposit lasted hours, was a roller coaster of wins and good spells of bonus rounds. The diversity of the games help, as there are loads from many different providers.

I lost this eventually, but it was fun and I claimed my second and third deposit bonuses, each with agreeable wagering requirements.

The most awesome part however of this casino is the live agents. Always fast, pleasant and happy to help. Unbelievably generous with bonuses too, which is always a plus:) Rodrigo in particular needs a promotion haha! Patience of a saint.

All in all, i cant fault this casino. I have not made a withdrawal yet, but judging from what ive seen so far, I know it would be a problem free and smooth transaction.

I recommend this casino above many others for the above reasons - This is not a casino that takes its customers for granted.

5 Stars:)

CL-Ed

eslatinlov
NewbieNewbie
Joined: 20 Oct 2016
Posts: 1
Rated this casino
20 October 2016 - 8:31am
#3

This casino Is very secure and fun. The support people is very professional and helpful

gbLynsey
NewbieNewbie
Joined: 19 Oct 2016
Posts: 1
Rated this casino
19 October 2016 - 8:08am
#4

I've been with this casino a while and couldn't fault it in any way they are so generous with there bonuses the withdrawals are quick and easy the staff are lovely all in all I would definitely recommend

gbdobbul
NewbieNewbie
Location: Greenock, Scotland
Joined: 11 Apr 2016
Posts: 2
Thanks received: 1
Rated this casino
23 June 2016 - 10:17am
#5

Hi, @ white rabbit; yeah absolutely brilliant casino. I'm still playing at Red Queen most days, lots of micro wins lately, but a win is a win 🙂 and I got a good win on Tuesday! Lots and lots of new games being added at the moment and I'll definitely be trying them out. Still my all time favourite casino! 🙂

auConundrum
FreerollerFreeroller
Conundrum's picture
Location: OZ
Joined: 4 Nov 2015
Posts: 11
Thanks given: 12
Thanks received: 9
Rated this casino
19 June 2016 - 9:00pm
#6

White Rabbit....
I checked out Red Queen Casino and was actually very impressed with games on offer, good variety thats for sure! So I signed up, cashed in a CL Chip (thanks CL

lvblck
Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3878
Thanks given: 343
Thanks received: 1134
Rated this casino
16 April 2016 - 8:12pm
#7

I am very glad I had the chance to discover this casino over a year ago. It started with a free chip and it was the first time I played 1x2 gaming slots and fell in love with them. At that time I even managed to meet wagering for the no deposit bonus and support told me what to do to withdraw my winnings, but since I had less than 20€ balance I kept playing for more and at the end lost all. I've made a few deposits there but no withdrawals, but even so I have only pleasant experiences at this casino, they have great variety of games and very good email support, I would definitely trust them.

CL-Ed

gbdobbul
NewbieNewbie
Location: Greenock, Scotland
Joined: 11 Apr 2016
Posts: 2
Thanks received: 1
Rated this casino
11 April 2016 - 11:38am
#8

I registered with Red Queen Casino just over a year ago and has since become my favourite place to play online slots. I received their £10 NDB and started depositing regularly. I've had my biggest ever win there (£1000 on Electric Sam) and other big wins too (£700 and £200+). I love their multi software platform, navigation is so easy and all my withdrawals have been super fast. Their Customer Support is also excellent and they're great at rewarding player loyalty. I think Red Queen Casino is brilliant, fun and I'm happy to be one of their players 🙂

CL-Ed

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
11 November 2015 - 7:13pm
#9

Red Queen Casino,
is one of the casinos which i found that offered a free bonus to start they offered a 10 euro chip to try there casino out, and experience there services, games. in a short time after i signed up every day more games where added which was nice to see, since it was a bit empty when i signed up there, now they offer Cryptologic, Thunderkick, playson,elk,Nyx bit special gaming providers which u don't see everywhere. my chip wasn't added directly when i registered i must say, but thanks to awesome support this was history in 1 minute when they add it manually for me, but to my surprise they lowered down the wager, lower then was stated on affiliate site, so i had more hop but lost all of it. after this i was motivated to make a real deposit which happened, i didn't took a bonus because i want to withdrawal directly if i hit good, this didn't happened but i had a small profit which i requested to be paid to my e-wallet and this happened in not more then 4,5 hour and all was received, awesome work and no documents asked. there promotions are nice, 30x wager (deposit+bonus) quite fair wagering requirement, and also they handle out freebies lot of times, mostly trough email! games are great, casino looks super nice, and everything goes smooth there.

CL-Ed

bazelmil83
Silver PlayerSilver Player
Joined: 19 Jan 2015
Posts: 344
Thanks given: 1
Thanks received: 128
Rated this casino
8 November 2015 - 10:15pm
#10

Immediately after the opening of the account at the Red Queen Casino I took advantage of their offer for new players, which includes € 10 absolutely free, with no need to before receiving the bonus, make a deposit. The deposit will be required if you win some money from this promotion and decide to pay the money to your external account. After registering, I had to do the verification of my phone number, and after that I got money in my account. Unfortunately, very quickly I lost all the money from the account, so I got to try only two games and they are Arcader and Flux slot.

CL - klaw

nldakraam1
GamblerGambler
dakraam1's picture
Location: groningen
Joined: 3 Jan 2015
Posts: 83
Thanks given: 19
Thanks received: 31
Rated this casino
17 September 2015 - 12:53pm
#11

this casino red queeen is a very nice trust casino to play i play it now 3 times a week the bonus is not the best but the support is very good i tink and the slots are to old but its fun to play and thats all about so with the stars that i give to this casino is a 3 out 5 star casino and thats for this more dan good and maybe i deposit later again some money on it and i hope the bonussen are then much better so then i can play it more then once

CL-Ed

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
22 May 2015 - 10:55am
#12

Well, got NDB from this guys couple months ago. Sign-up, verified my mobile number by SMS, and that's all, 10 free chip was at my account. Lost it pretty quickly, but i do like how website look, and also i quite like their games selection, i am fan of nextgen games. Probably will deposit here in future, but will be awesome to see some more reviews from people who withdraw from this casino.

2 CL-Ed, CL - klaw

phnewbie29
Low RollerLow Roller
newbie29's picture
Location: Philippines
Joined: 3 Apr 2015
Posts: 47
Thanks given: 24
Thanks received: 8
Rated this casino
19 April 2015 - 4:16pm
#13

I received their free chip just simply registering an account with valid mobile number. 🙂

CL-Ed

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