Punchbets Casino Review
Punchbets Casino is an online casino established in 2011 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Radon B.V. and is registered under the jurisdiction of Curaçao. Last updated: January 22, 2018.
Review of Punchbets Casino
Punchbets Casino is interesting in that it is not primarily an online casino, but rather focuses on sportsbetting, particularly as the name suggests, on UFC fights. Previously it appeared that the casino was second to the sportsbetting section of the site, but thankfully this has changed a bit. Recently, the group overhauled their casino software to employ a lot more games. This gives players the chance to play more than 2,750 games. Other improvements include enhanced banking options, a full live dealer casino, a poker room, and more.
Software and game selection
Punchbets offers sportsbetting directly through their website, and the casino is available in-browser as well. I found registration at the casino to be fairly straight forward, taking only three minutes of my time to get through the single form that Punchbets requires to be filled out. The casino itself has games provided by Net Ent, Microgaming, NextGen Gaming, Mr Slotty, Cryptologic, Evolution, Ezugi, Playson, Game Art, and more. This provides more than 2,750 games that can be played on your desktop. Mobile gamers aren't in the dark either, as the recently revamped mobile platform supports more than 550 games.
The layout of the Punchbets site has improved with age, as there are no more "Casino 1" and "Casino 2" sections. Everything appears to have a place, and tabs are only there to separate major genre differences. Particular games can be broken down by category or by developer, and there is a search function that lets you find a particular game if you want. While it's not the cleanest looking casino I've come across, Punchbets certainly has an interface that is decent to use.
Players will find a ton of different online slots, table games, video poker machines, and more on the roster here. There are also live dealer games that are broadcast from studios around the world, and there is a full poker room for players looking for a spot to play games like Texas Hold'em. Unfortunately, it looks like the overhaul say large progressive jackpots like Mega Moolah and others left out, so you can't compete for those huge prizes here.
Banking and Customer Support
Making a deposit or withdrawal at Punchbets Casino can be achieved through a variety of means, including credit cards, Skrill, Neteller, EcoPayz, along with various bank transfers. The casino can also pay you via cheque when withdrawing. Additionally the site supports a wide assortment of currencies which may be handy for you if you normally have to convert your local currency to US Dollars or Euros before you can play at most casinos.
My test withdrawal was handled in an adequate timeframe, though it was nothing exceptional. From submission to receiving the money into my Skrill account, I waited a total of 5 days which included time for verification of my identification. I had to fill in an account verification form and submit a copy of my driver's license and a recent utility bill before my account was approved for withdrawal. So if you want to expedite the process, go to the cashier and do that as soon as you create an account so you don't have to wait after your first withdrawal.
Note that this casino has a weekly upper win limit of only €50,000, plus a weekly withdrawal limit of €10,000. Speaking of which, I have been told by casino management that these limits do not apply to winnings from progressive jackpots. However this exception is not explicitly stated in the casino T&Cs, which does concern me.
Customer Support is available by email and live chat. The live chat support operates 24 hours a day, 7 days a week.
Security and fairness
It is good to see that registering, logging in, transacting, and playing on the site is done under a fully encrypted connection at all times. PunchBets is licensed to operate a sportsbetting and casino site by the government of Curacao. As usual (and this is not specific to Punchbets), we have little regard for a Curacao license as the regulator there does little apart from collect licensing fees from operators. Though it claims to adhere strictly "to the gaming regulations of Nevada". it does not publish either the theoretical or actual RTP for any of its casino games (bar those such as Net Entertainment that divulge this themselves), nor does it publish any independent certification of the fairness of its games on the website.
Responsible gaming gets a dedicated page on the Punchbets site, where players can get links to fight underage gambling, and there are also tips to see if you may be susceptible to problem gambling behaviours. Links to outside organisations are provided should you need help, and you can always self-exclude from the site if need be. However apart from this, there are no self-administered controls available to you to limits your deposits or wagers at this casino.
There are a few really nice games to play at Punchbets and if you enjoy UFC and/or other forms of sportsbetting then the site might interest you. However with the comparatively low weekly win and withdrawal limits, plus the confusing organisation of the games on the site, it is hard to recommend this casino above the many others that have more or less the same games.