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Prism Casino Review

Prism Casino is an online casino using software created by Real Time Gaming. It is operated by the notorious Virtual Casino Group under the jurisdiction of Costa Rica. We strongly advise players not to deposit any money at this casino. Last updated: August 22, 2011.

usWarning! This casino is blacklisted and should be avoided.

0.5

rating: Terrible

1
Blacklisted

Review of Prism Casino

Prism Casino is a Real Time Gaming casino sheltering under the umbrella of Virtual Casino Group of online casinos. This group is well known for their plethora of free chips and deposit bonuses. But sadly they are also well known for excessively slow withdrawal times, and confiscation of winnings citing terms and conditions violations.

Warning - slow payments, voiding of winnings

Chances are you have heard of Prism Casino due to the free chips they offer. Well so has every scammer, cheater and multi-accounter online. The end result is that should you win at this casino, you can expect to be thoroughly vetted and wait a long time for your winnings - if you are lucky. They might pay eventually should you have met each and every condition placed on these deals but be aware that if you have violated any of their terms in the slightest way, you can expect to have your winnings voided. This could include something as mundane as using two free chip codes in a row without depositing in between, even though they emailed you the free chip code themselves.

Sure, go ahead and try out the software for a bit of fun using a free chip code, but when it comes time to deposit your money, stay far away - you can do a lot better at other Real Time Gaming casinos with the same set of games such as Aladdin's Gold, Club USA, Slots Plus, or iNetBet.

Prism Casino Games

Since it is powered by Real Time Gaming, it offers the same set of games that you see at most other RTG-powered casinos. They offer 80 casino games with 10 progressive jackpots. The games run the gamut from three and five reel slots through to classic card and table games including blackjack, craps, baccarat, roulette, keno, and video poker.

Customer Support

Customer support can be reached immediately via live text chat. Sadly you will usually find you're talking to some poor jaded kid who is sick and tired of dealing with people asking when their withdrawal is going to be processed. Not a recipe for polite and helpful customer service. Prism Casino also provides phone and email support.

Deposits and Withdrawals

Banking options at Prism Casino are limited to deposits via Visa, Mastercard, Neteller and Click2Pay, and you can add wire transfer and cashier's cheque to that list for withdrawals.

Warning! This casino is blacklisted and should be avoided.
8 replies • Last post

Comments

usDToastie
NewbieNewbie
Joined: 29 Aug 2009
Posts: 1
Thanks given: 0
Thanks received: 0
Rated this casino
20
29 August 2009 - 9:45am
#1

I requested a payout of $450 and they where going to take the bonus out of that amount leaving me with a payout of $239. I decided to put the money into their sister site played it through and I have not be back yet.

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
20
13 June 2014 - 10:35am
#2

I know virtual casino group very well, this days they did not accept customers from Belarus, but before i was ok to join their casinos and take no deposit bonuses. They all using real time gaming software, and i played at all their casinos. With prism casino i received 50$ no deposit bonus, yes it is big bonus, and all their network was giving such big no deposit bonuses, but even in these times i already know that this casinos not safe, so i just tried them for fun.
With my 50$ freechip i had plenty of playtime, because i did not big high like i usually do with freechips, i bet in a range of 0.20 - 0.50 and just keep getting fun and features on game. I wagered about a half of my bonus, but then go to paydirt slot, and since it has insane variance i just lost my balance there. But i did not care about it, since even few years ago this casino already was famous for insane slow payments and troubles with verification.
Like for any other rogue casino, i can suggest only one thing - stay away and did not play at this casino. It is sick that this guys still operating and did not closed. Better choose safe and reputable real time gaming casino.

1 member gave thanks for this useful post: CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
20
21 July 2014 - 1:54pm
#3

Prism casino using real time gaming software and belong to very rogue group i google about it in past and not find any good information or good reviews so this is really scam casino and it is not have a goal to give you fun and give a chance to azart and good feelings this casino have only one goal this goal is steal your money. Prism casino allow to download software on personal computer and this is also only one good thing in this casino. Luckily i never done deposit in this casino so i can not share my experience with payouts but i played with free chip in hidden riches video games i remembered it very good because this game has very nice sounds in free spins feature and also i played some other games that i like but like this always happen when i am almost finish wagering requirements for my no deposit bonus slots start to be cold all of them and i was not able to clear this bonus and test payout request but probably it is better and every thing to the better. It is black listed casino and not play in it it is make no sense because you will not get winnings.

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 429
Rated this casino
20
28 October 2014 - 12:17pm
#4

This casino is another quite common example of a rogue and unreliable casino, that is not (and also never was) a subject, that would like to also pay its customers back (I sometimes call it somewhat like "accepting unidirectional payments"). I knew it, as it is quite common along these casinos, via claiming one of no deposit chips that they offer - and there are quite a lot of them Smile This story was very simple. I claimed the chip, began to play (to be correct, I firstly began with playing video poker - although most of the time it is disabled to even open after claimed a chip at Real Time Gaming casinos, this was enabled) and then after a while played slots. The next thing was what you could imagine - after I finished the playthrough, I asked the live chat about the withdrawal process, it claimed that I am eligible to withdraw the funds, of course that after some verification (sending images and also little deposit). The problem happened after I sent the ID verification – they have replied to me that ID’s are OK, but I have played also unallowed games within the playthrough and thus im not eligible to withdraw anything.
Fortunately this happened before I made the initial deposit, otherwise I could have done much more problems to myself trying then to get the payment back Smile.

1 member gave thanks for this useful post: CL - klaw

usbyersjt
FreerollerFreeroller
byersjt's picture
Joined: 1 Dec 2015
Posts: 7
Thanks given: 0
Thanks received: 9
Rated this casino
100
1 December 2015 - 9:46pm
#5

I received my bonus check my mail from Prism Casino last month for $118. I deposited it in my bank and it cleared within a week. I have had no problem with Prism Casino to date.

1 member gave thanks for this useful post: CasinoListings

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6148
Thanks given: 2485
Thanks received: 1781
2 December 2015 - 12:46am
#6

If I were you byersjt I would count my lucky stars and move on to somewhere more reliable.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usbyersjt
FreerollerFreeroller
byersjt's picture
Joined: 1 Dec 2015
Posts: 7
Thanks given: 0
Thanks received: 9
Rated this casino
100
4 December 2015 - 3:48am
#7

I have another withdrawal, $314.09, coming by check. I'll let you know how it goes. The first time, I did have to provide a number of IDs for verification: Drivers License, utility bill, credit card front and back (but I blacked out the CVS and all but the first 4 account digits), and filled out their form. I put it all in a PDF and emailed it. I'm not trying to be contrary. If I had read your site at the start (just found it 2 weeks ago), I don't think I would have used them. But, so far, I have had no problems. Have they gotten the message and improved? Let me know if you want more information. Interestingly, their bank is not in Costa Rica, if that matters.

2 members gave thanks for this useful post: CL-Ed, CL - klaw

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6148
Thanks given: 2485
Thanks received: 1781
7 December 2015 - 6:10am
#8

No problem, all feedback is appreciated. The problem with these guys is that I have seen it all before. They supposedly clean themselves up for a while then they inevitably go back to their old ways. I just don't want to see anyone else get burnt. The owner's criminal conviction and jail time for fraud also does not sit well with me. If they were set up in a properly regulated jurisdiction, they would fail the tests of character required of licensed operators.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

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