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Prime Casino Review

Prime Casino is an online casino established in 2007 with games supplied by Amaya Gaming, Aristocrat, Net Entertainment, NextGen Gaming, Nyx Interactive, SkillOnNet, and WMS Gaming. It is operated by Prime Gaming and is registered under the jurisdiction of Malta. Last updated: October 12, 2015.

usPrime Casino does not accept players from the United States.


rating: Poor


usPrime Casino does not accept players from the United States.

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Review of Prime Casino

Prime Casino is an online betting site that has been online since 2007, originally as a Microgaming-ony download casino, but more recently as a multi-software casino owned and operated by Prime Gaming. While the casino boasts a wide selection of games for their customers from several prominent and trusted developers, Prime Casino is run by SkillOnNet, a company suspected of running software that isn't fair to customers, and as such is a place I recommend you avoid.

Software and game selection

Prime Casino offers a large selection of games, mixing together titles from developers such as Net Entertainment, SkillOnNet, NextGen Gaming, Barcrest, WMS Gaming, IGT and more. The platform is provided by gaming supplier SkillOnNet, a company with an unfortunately shady reputation amongst casino players. The casino's registration process is very easy and actually will let you sign up from anywhere in the world, although the games are locked down by region and thus prevents punters from accessing games that they are not supposed to. You can either play on the website using your browser, or download and install some casino software if you have a Windows PC.

SkillOnNet: accusations of cheating software

While I think that you are safe playing the games from developers like WMS, IGT and Net Entertainment, it has to be noted that SkillOnNet's software is highly suspect, and there is evidence to suggest that is has worked in a manner that is not fair to players in the past. The most prominent case involves the double up feature found on SkillOnNet video poker. After various player complaints made over a couple of years, an independent analysis and test found that after 301 double or nothing gambles (with a supposed 50% chance of a win), the tester experienced 193 losses and 108 wins.

The probability of that happening in a fair game is 1 in 1,008,339, which is definitely nowhere near impossible. However with separate, independent, complaints about the game showing similar results, the odds that the game was not cheating are negligibly small. SkillOnNet was made aware of this analysis and within a day or two, their video poker gamble feature started returning normal results, indicating that either the "bug" was fixed, or that the software may be configurable to return a specific payout instead of being truly random. No player was ever compensated, nor was the "bug" ever acknowledged by SkillOnNet. I recommend that you avoid playing at any casino that runs on their platform, as this episode clearly demonstrates that the company and its games are not trustworthy.

Banking and customer support

Banking at Prime Casino is diverse enough to offer up enough options for most punters, and payment times for winnings are reasonably quick. In the past users have reported receiving payouts as quickly as 2 hours to e-Wallet, while bank wires and credit card payments can take somewhere between 2-4 business days.

Customer support is available 24 hours a day, 7 days a week through email, telephone, and instant messaging. I did take to the chat function to ask a few questions and found the staff fast to respond and able to answer all of my questions. However they were incredulous and disconnected me when I asked about the cheating scandal, which in hindsight I probably should not have expected a customer service agent to know about.

Security and fairness

Prime Casino protects your private information as they use SSL data encryption to make sure that your information is secure as you transmit info both to and from the casino.

Fairness is kind of a moot point with Prime Casino given SkillOnNet's previous history of having software that isn't fair, but still the company does boast that they have an accreditation from iTech Labs in Australia stating that the random number generator is within Danish standards.


On the surface nothing is really wrong with the way Prime Casino presents itself, but the fact that SkillOnNet's software has been caught cheating in the past is a huge red flag for me, and I would hope that punters keep this in mind before making a decision as to whether to play at this casino.

8 replies • Last post


Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 226
Thanks given: 30
Thanks received: 55
Rated this casino
19 March 2012 - 3:17pm

Well, where else can you find a microgaming casino that offers 3 * 100% first deposit bonus? The answer is: anywhere!
Excelent casino with the biggest payout/payrate i ever saw in a online casino. Cashed out 1000€ with a 50€ deposit. Well, when i decide to play again in a microgaming casino, Prime will be my first option, im sure.

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
16 February 2014 - 3:42pm

Hello! Prime casino is powered by microgaming, and i am also played at this casino. Like with a many others microgaming casinos, i just use all their welcome bonuses and go away. And you probably already know why, if you read my other reviews, but if no, i will describe you now. I am like to play casinos, i am very like bonuses, but i hate when casino does not offer anything unique, or at least does not provide super fast payouts. This is a reasons why i regular play only in few casinos, on all others i just took welcome bonuses and after it usually say goodbye by clicking on uninstall button. My experience with prime casino is bad, even awful, regarding my playing. I lost there probably 200$ playing slots and roullete, but i am of course does not blame casino, this is only my fault.
Support: did not test
Withdrawals: Lost 200$ because i am dumb xD
Software : OK!
Prime casino gets 3 stars, sorry, i can not give you more guys lol If you ever read my reviews, i can suggest you to create another bonuses, interesting promotions, and make very fast cashouts. Then, player will see it and start coming to you. This good for both of us, for gamblers and for casino.

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 32
Rated this casino
19 March 2014 - 6:53am

Hi, i hope you will enjoy my review of prime casino. This casino is using microgaming software, and i join them because some time ago on our forum one guy posted no deposit bonus for this casino, actually that was not no deposit bonus, there was free spins for sign up, 30 free spins on immortal romance, but i am always take such offers, expecially that freespins was on very good slot immortal romance. My 30 freespins paid me around 15 bucks, which i lost contniue playing at this slot. AFter this i check out their welcome offer, and it was 100% bonus on first deposit. I am obviously decide to try out casino with my own funds, and make 60$ deposit which give me 120$ to play with. I continue playing immortal romance, and good for me that slot pays good with my own money. After it i try few jackpot games, like i am always do, just in case today is my day and i hit something big finally, but no luck at all. After this i play supe it up and break da bank again slot, finish my wagering requirements and withdraw 180$ to my skrill account which was paid in 3 days. I think prime casino is good and safe casino, and i am personally also like it.

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
16 July 2014 - 7:14pm

Prime casino it is microgaming brand and i really tired to say that it is have nothing really special or interesting about what i can say or what i can admit. Casino looks decent and i think it is most important thing in choice of wheere to play casino games. Casino allowed to download microgaming software on personal computer and enjoy games from program and not from browser and i really always do this if possible because i hate when games lags or spinning slow. casino live chat working looks like all the day but i speak with it probably only few times and with just general questions so i really can not judge it in all way. Casino bonuses and promotions is just regular without anything really decent or interesting or surprising but i usually get bonuses in my email in past and i think i did not need anything else. Of course like any download microgaming casino here is possible to earn comp points and change it to cash after enough is collected. I did not make any payouts from this casino unfortunately but for some reason i think it is not bad casino at all and i think it is safe place to play.

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
17 September 2014 - 11:36am

Prime casino is not very popular online casino, i think so because not many of my friends tried this casino, but i am was first one, and few others also tried prime casino after my suggestion to do this. So let's see, what pluses and minuses i have for prime casino.
+ Software. There is typical microgaming software, and you can play directly from browser(quickfire), or install download application. I tried both types of gameplay, and for me everything worked fine. I did not see any reasons why you can have problems with gameplay at prime casino.
+ Customer support. I tried only live chat CS, and my experience was pretty good at this casino. I am not sure about working time, but i played at prime casino about 4-5 times, and every time i saw the message that live chat is online and ready to help me in case i have any questions.
+ Bonuses. Good bonuses offered in this casino, all my deposits was with 100% bonus, with 35x wagering requirements. Nothing else i can say about bonuses.
And one minus from my experience.
- Withdrawals. I had only one payout, and it took 4 days to get on my skrill. A bit long for MG casino.
Final mark.
Decent casino, but withdrawals i want to see faster.

1 member gave thanks for this useful post: CL - klaw

Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 188
Rated this casino
12 October 2014 - 10:24pm

Prime casino not fastest paying casino,and did not offer biggest selection of games on casino, but this place is not bad, it is pay money always without problems. I had 4 or 5 withdrawals from this casino, and never wait more than 4 days. But 3 days was fastest and of course this is not beating my expectations from good casino, but of course all of gambler understand that it is impossible to see that all online casinos process withdrawals like guts casino, for example, in two hours. But funny that all online casinos accept deposits instantly, clever job i guess. Anyway i am can say that bonuses at prime casino is not very good, rare 100%, and most times 30% or 50% but 50% bonuses was very lucky for me, all my withdrawals come from playing with such bonuses, so bonuses not big, but lucky. Or it is probably it lucky only for me, you should try it yourself. No any bad comments from me about prime casino, things not so bad here, but not enought to make me happy and big player in this casino. Can't say that i am waiting for good bonus from this casino, i am know that they will not me anything big, and can't say that i am planning to deposit in this casino.

1 member gave thanks for this useful post: CL - klaw

dakraam1's picture
Location: groningen
Joined: 3 Jan 2015
Posts: 82
Thanks given: 19
Thanks received: 31
Rated this casino
29 March 2015 - 1:33pm

also a nice casino but i did get met free spins on flip flap and 100 spins so it is better then 20 must of this sort casino are not fun to play but this is good

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 227
Rated this casino
9 November 2015 - 7:34pm

Prime casino,
provided by Microgaming, they offer instant and download client for there casino,
i always play instant casino, which works better for me! but can't enter any tournaments or so then which is very sad. but prime have a great bunch of deposit bonuses available for new players, which can be really high, since they change them from time to time, but also trough newsletters in your e-mail you also receive lot of deposit bonuses after you already claimed your welcome bonus, they are also very generous with sending out free spins and free bonuses which is always appreciated to get rewarded goodly. support from prime casino is outstanding, super friendly and also offering personal deals several times, extra spins on deposit or something else which you really would like, they are also really professional when it comes to sending your winnings, really fast always that's one of the best parts at prime casino, mostly it's matter of few hours before u received it on e-wallet! prime casino is really an casino which u need to try, and you can grab very nice bonuses and rewards!

1 member gave thanks for this useful post: CL-Ed

Don't follow me!, I'm Lost too....Smile

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