Paradise 8 Casino Review

Paradise 8 Casino is an online casino established in 2005 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by SSC Entertainment N.V. and is registered under the jurisdiction of Curaçao. Last Updated: October 14, 2023.

usParadise 8 Casino welcomes players from the United States.

2.5

Our rating: Subpar

5

Paradise 8 Casino Bonus Offers

200% to $2000€2000£2000 + 888 Spins1st Deposit bonus
  • Type: Non-cashable bonus
  • Min Deposit: $25€25£25
  • Wager Reqs: 45xB: Slots
  • Notes: Spins available on Tahiti Time slot, wagering on spin winnings 30X, max cashout on spins $/£/€350.
    New customers only / 18+ / T&Cs apply

Review of Paradise 8 Casino

Paradise 8 Casino is an oddly named, Rival Gaming operation licensed under the jurisdiction of Curucao and owned and operated by the UK-based Silverstone Overseas Ltd, indicating that it is a Rival "white-label" casino. The casino offers the full range of Rival games including the latest i-Slots, and accepts players from most countries including the United States.

Paradise 8 software

Downloading and installing Paradise 8 was a simple process, taking only a couple of minutes on a DSL connection. Rival casinos do not have the same massive list of games that Microgaming casinos do, but what they may lack in quantity, they make up for in quality. The graphics and sounds of the games are stylish, yet functional and impressive, and the casino maintains a modern feel. The software is responsive and the games have been developed with smooth gameplay in mind, making it easy to navigate and play.

Rival table games and video poker

The games offered by Paradise 8 number around 80, and cover all the major variants you would expect to find in a casino, plus a few more. If tables games are your thing, they have you covered with Craps, Baccarat, multiple variants of Blackjack, 3 Card Poker, Pai Gow Poker, Caribbean Stud, European and American Roulette, plus more all on offer. Video Poker players are also taken care of, with seven different video poker games offered at last count, all playable at 1, 5, 10, and 25 hand variations. You can also try your luck at keno, scratchcards, and other parlour games too.

Full range of slots

Rival software has become well respected due mainly to their superior offering of slots known as the i-Slots. These video slots up the ante as far as gameplay goes by offering interactive video bonus rounds with storylines that change and unfold as you play. The storylines also change between games so that no two games are ever the same. There are a handful of varying i-Slots on offer such as the golf-themed Hole in Won, film-noir era As the Reel Turns, and the whacky Cosmic Quest among others. The casino also houses a host of regular video slots, as well as traditional three reel slots. Rival has recently introduced a few new progressive jackpot slots to their casinos. To be fair, it must be said that the 5-figure jackpot amounts are rather lower than other casino groups.

Bonus paradise?

When it comes to Rival casinos, one thing they do very well is their bonus system. Fully integrated into their cashier in the software, you are easily able to see exactly which bonuses are on offer. If you want to claim a bonus offer, just click on it and away you go - no contacting support personnel, filling in web forms, or entering bonus codes. Simple and elegant, this is the way all casinos should be when it comes to bonuses. And its a good thing too, because Paradise 8 offers a variety of bonuses to new and existing players, including a no deposit bonus for you to try out the casino for free after signing up.

Banking and casino support

Should you have any enquiries or run into any problems, the customer support department of Paradise 8 is available via live text chat, email or telephone, 24 hours a day. Our experience has shown that the support crew, which is shared amongst a large number of RIval white-label casinos, does not exactly offer 5-star service.

The cashier at Paradise 8 offers a range of deposit and withdrawal options, although not as extensive as we would have liked. All major credit cards are accepted, along with e-wallets such as Neteller and Moneybookers. Unfortunately Paradise 8 has rather restrictive withdrawal terms - with a monthly limit of $2500, you could be waiting a while to receive a significant win.

Paradise 8 Casino Jackpots

These are the current progressive jackpots at Paradise 8 Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

47 replies • Last post

Comments

gbCjrah1986
NewbieNewbie
Joined: 7 Feb 2024
Posts: 1
7 February 2024 - 11:39am
#1

I've sent the relevant documents paradise8 needed for me to be able to withdraw my winnings. I have emailed to asked how long it takes for this process, haven't had a reply.

Main concern is I sent documents to 2 casinos and the other one looked at my documents and processed right away I received my money in less than 3 hours. Paradise8 on the other hand have taken 3 days so far never in all my time has it taken any longer than 12 hours for ant casino I've used so I'm a little worried.

usNikigirl909
NewbieNewbie
Nikigirl909's picture
Location: Ca, u.s.a
Joined: 16 Apr 2023
Posts: 1
Thanks received: 2
Rated this casino
17 April 2023 - 9:19am
#2

This casino does not hold up to their bonus rules.. if u r granted a bonus or free chip forget about collecting ur winnings…I read and re read the bonus rules met the cash out requirements and was even willing to make a small deposit for "verification" purposes but they claim that basically it's play money.. that's not what their bonus rules claim… if I wanted to play a game for fun I'd go to Dave n busters.. I'm so mad I hate my time being wasted and being lied too!

5167f6e7-f689-48ed-b1f7-7e84d9682541.jpeg
b61624ef-17b7-46c7-9fe6-be60ac25da5b.png
e3c66e2f-d927-4ab4-87be-23623f2117db.png
0e199f2e-1ce3-40c9-8a3e-17b1a72511b2.png
65f4120e-757b-4d37-a4b0-ae27a9936508.png

CL - klaw

gbC L
NewbieNewbie
Joined: 25 Jan 2023
Posts: 1
Thanks received: 1
Rated this casino
25 January 2023 - 3:51pm
#3

I have requested a withdrawal from this site, was asked to email docs for verification and make a deposit, all of which I have done. I received an email stating my account was verified and on the chat I was told my withdrawal was being processed and the money would be with me shortly. After reading reviews I messaged on chat today to be advised my documents were only verified yesterday and the withdrawal will take 1-7 business days to reach my account. Funny how my deposit was instant but a withdrawal is not!

As you can see I received an email on the 22nd saying the docs had been approved yet today on the chat I'm told they were only approved yesterday??

screenshot_20230125_144833_samsung_internet_beta.jpg
screenshot_20230125_160649_yahoo_mail.jpg

CL - klaw

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
17 June 2022 - 8:12am
#4

Hi,

I see your withdrawal is in the final stages. Don't worry, it will be paid shortly within the established time frame.

Best regards,

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

usmanoekc
NewbieNewbie
Joined: 10 Jun 2022
Posts: 4
Thanks given: 1
Thanks received: 1
Rated this casino
16 June 2022 - 7:15pm
#5

I still have not received a payment I really am In Need of it I'm starting to feel like I was scammed can you please expedite my withdrawl as you promised why is it such a wait I would hate to have to report to casino guru and all the other casino sites about this stressfull problem .

CL - klaw

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
10 June 2022 - 9:31am
#6

Thank you for your feedback.

I see that you just submitted your utility bill on June 9th. Usually Security department can take up to 48 business hours to review documents. So everything is on schedule.

I'm happy to inform you that your documents have been approved.

Please allow 1 to 7 business days for your withdrawal to be processed.

Best regards,

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

usmanoekc
NewbieNewbie
Joined: 10 Jun 2022
Posts: 4
Thanks given: 1
Thanks received: 1
Rated this casino
10 June 2022 - 9:12am
#7

MY USERNAME ON PARADISE8 IS

manoekc

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
10 June 2022 - 6:53am
#8

Hi usmanoekc,

Sorry to hear about your experience. Please let me know your username at the casino and I'll be sure to review your case and expedite your withdrawal.

Thank you for your time and cooperation.

Best regards,

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

usmanoekc
NewbieNewbie
Joined: 10 Jun 2022
Posts: 4
Thanks given: 1
Thanks received: 1
Rated this casino
10 June 2022 - 12:12am
#9

I asked a agent if i can use my w2 for verification and they said yes i can so i get a email from support saying to resend my proof of adress document. so either the agents are dishonest or they are just delaying my payout as long as they can hopefully i get pay out soon im really in need of the money

gbKeinT
FreerollerFreeroller
Joined: 13 Feb 2022
Posts: 8
Thanks given: 4
Thanks received: 4
Rated this casino
15 February 2022 - 8:10pm
#10

UPDATE: Money received on tuesday (15.02.22) evening.

3 CL-Ed, OliverKing, manoekc

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
15 February 2022 - 1:08pm
#11
KeinT wrote:

"by tomorrow Monday (14.02.22) I can assure you that you will receive your winnings" ☕ Oliver King. Paradise8 host.

I'm writing this message on Tuesday (15.02.22). I think comments are unnecessary here. You saw his promise and he didn't hold it. They promise me already 4 times to send my money on next week. Guys if you want to get paid in this way through complaints and wait for months then well... this is your choice. Let me remind you that I requested a payout on 01/21/22 and still have not received the money. And i don't think i will get them. My advice is to just avoid this casino. This is absurd.

P.s. if i will receive money i'll update info here with this info. if I do not answer then the money was not paid and draw your own conclusions.

Hi KeinT,

I believe I got confused about which email I sent to you. But I have confirmation now that payment has been sent, just awaiting blockchain confirmation. You should receive your winnings within a couple of hours.

Congratulations on your winnings!

Oliver King

CL-Ed

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

gbGs5171
NewbieNewbie
Gs5171's picture
Joined: 13 Feb 2022
Posts: 3
15 February 2022 - 12:39pm
#12

I was paid today in the early hours (UK, time/GMT). Very happy, but I am a little concerned about how long it took this time around & the last time - especially as my first couple of withdrawals were within around 3days. Anyways, just wanted to update & let you all know.

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
15 February 2022 - 8:18am
#13
KeinT wrote:

"by tomorrow Monday (14.02.22) I can assure you that you will receive your winnings" ☕ Oliver King. Paradise8 host.

I'm writing this message on Tuesday (15.02.22). I think comments are unnecessary here. You saw his promise and he didn't hold it. They promise me already 4 times to send my money on next week. Guys if you want to get paid in this way through complaints and wait for months then well... this is your choice. Let me remind you that I requested a payout on 01/21/22 and still have not received the money. And i don't think i will get them. My advice is to just avoid this casino. This is absurd.

P.s. if i will receive money i'll update info here with this info. if I do not answer then the money was not paid and draw your own conclusions.

Hi,

The quote you mention there is not my words. I emailed you this:

I can indeed see your withdrawal is in the final stages of processing. I
will nonetheless reach out to the head of Finance to make sure your
withdrawal is processed, hopefully by the end of today US Eastern Time.

Emphasis on "hopefully" which means that it was not yet certain it could be completed on Monday. The reason being we have an extraordinary amount of cash outs pending at this time.

We will soon be caught up and withdrawals will return to their normal processing times.

You will be paid, that is certain. You'll receive the good news soon.

Best regards,

Oliver King

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

gbKeinT
FreerollerFreeroller
Joined: 13 Feb 2022
Posts: 8
Thanks given: 4
Thanks received: 4
Rated this casino
15 February 2022 - 1:05am
#14

"by tomorrow Monday (14.02.22) I can assure you that you will receive your winnings" ☕ Oliver King. Paradise8 host.

I'm writing this message on Tuesday (15.02.22). I think comments are unnecessary here. You saw his promise and he didn't hold it. They promise me already 4 times to send my money on next week. Guys if you want to get paid in this way through complaints and wait for months then well... this is your choice. Let me remind you that I requested a payout on 01/21/22 and still have not received the money. And i don't think i will get them. My advice is to just avoid this casino. This is absurd.

P.s. if i will receive money i'll update info here with this info. if I do not answer then the money was not paid and draw your own conclusions.

gbGs5171
NewbieNewbie
Gs5171's picture
Joined: 13 Feb 2022
Posts: 3
13 February 2022 - 11:42pm
#15

Thank you for your prompt response Mr King, much appreciated. I've emailed my username at your request at the given email address.

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
13 February 2022 - 10:56pm
#16
Gs5171 wrote:

Having issues with a payout from Davincis Gold, saw that others were getting responses & help so thought I'd post here. It'll be 9 business days in the early hours of tomorrow morning since requesting a withdrawal. Emailed, but copy & paste replies from the staff. Something about unavailable processor... it's a bitcoin withdrawal, how is that so!? Honestly though, the " fab 4" have been ok - until the last couple of withdrawal requests. Even going so far as to stop all my bonuses on Paradise 8/ This Is Vegas (forget exactly which one) after an £83 withdrawal! I've literally given them loads, but now I sense a hesitancy in giving some back after a few withdrawals...not that I've even won 1000's. Altogether I've withdrawn - including the one I'm waiting for - £ 730 give or take a couple of quid. Not bank breaking is it really lol. So yeah, I'll update if I finally get my withdrawal.

Hi,

Can you let me know your username so I can review your account?

Please email to host @ davincisgold.com with the subject line: Email to Oliver King

I will review at my earliest convenience.

Best regards,

Oliver King

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

gbGs5171
NewbieNewbie
Gs5171's picture
Joined: 13 Feb 2022
Posts: 3
13 February 2022 - 7:47pm
#17

Having issues with a payout from Davincis Gold, saw that others were getting responses & help so thought I'd post here. It'll be 9 business days in the early hours of tomorrow morning since requesting a withdrawal. Emailed, but copy & paste replies from the staff. Something about unavailable processor... it's a bitcoin withdrawal, how is that so!? Honestly though, the " fab 4" have been ok - until the last couple of withdrawal requests. Even going so far as to stop all my bonuses on Paradise 8/ This Is Vegas (forget exactly which one) after an £83 withdrawal! I've literally given them loads, but now I sense a hesitancy in giving some back after a few withdrawals...not that I've even won 1000's. Altogether I've withdrawn - including the one I'm waiting for - £ 730 give or take a couple of quid. Not bank breaking is it really lol. So yeah, I'll update if I finally get my withdrawal.

gbKeinT
FreerollerFreeroller
Joined: 13 Feb 2022
Posts: 8
Thanks given: 4
Thanks received: 4
Rated this casino
13 February 2022 - 11:53am
#18
OliverKing wrote:

Hi KeinT,

I found your withdrawal and I can assure you that your withdrawal will be processed shortly. Normally our Finance Department does not work on the weekends, but I will try to find someone to help me get your payment processed. If no one is available today, by tomorrow Monday I can assure you that you will receive your winnings.

Thank you for your patience with this matter.

Best regards,

Oliver King
Casino Host

What your Finance department did for the last 8 working days? They should have sent me money 8 days ago already and instead of apologizing and send money personally you are trying to justify your team which is working disgustingly.

Anyway waiting for my withdrawal.

I will post here how the process goes.

gbKeinT
FreerollerFreeroller
Joined: 13 Feb 2022
Posts: 8
Thanks given: 4
Thanks received: 4
Rated this casino
13 February 2022 - 11:16am
#19
OliverKing wrote:

Hi KeinT,

I will be very happy to review your case and find out why there is a delay.

We always complete the payments to accounts that are verified and have won fair and squarely at our games. I see no obstacle for you to getting your winnings if you have followed our terms and conditions.

Can you send me your username, so I can review your account?

Thank you for your cooperation.

Oliver King
Casino Host

I sent email to host@paradise8 with subject "Email per Oliver King Request 13.02.22 by KeinT" with my username. Check email.

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
13 February 2022 - 11:07am
#20
KeinT wrote:

Sent them a email today (13.02.2022) to host@paradise8 with a complaint and this is what they replied:

"Thank you for contacting us.
Sorry for the delay. Due to huge number of payout request, there were delays with some withdrawals. Rest assured, we made a follow up on your request.

Regards,

Anthony Wales
Customer Care Agent
Paradise8 Casino"

They have already told me this several times and nothing happens. No payouts. Let's see how far it goes. This is absurd.

Hi KeinT,

I found your withdrawal and I can assure you that your withdrawal will be processed shortly. Normally our Finance Department does not work on the weekends, but I will try to find someone to help me get your payment processed. If no one is available today, by tomorrow Monday I can assure you that you will receive your winnings.

Thank you for your patience with this matter.

Best regards,

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
13 February 2022 - 10:56am
#21

Hi KeinT,

I will be very happy to review your case and find out why there is a delay.

We always complete the payments to accounts that are verified and have won fair and squarely at our games. I see no obstacle for you to getting your winnings if you have followed our terms and conditions.

Can you send me your username, so I can review your account?

Thank you for your cooperation.

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

gbKeinT
FreerollerFreeroller
Joined: 13 Feb 2022
Posts: 8
Thanks given: 4
Thanks received: 4
Rated this casino
13 February 2022 - 10:28am
#22

Sent them a email today (13.02.2022) to host@paradise8 with a complaint and this is what they replied:

"Thank you for contacting us.
Sorry for the delay. Due to huge number of payout request, there were delays with some withdrawals. Rest assured, we made a follow up on your request.

Regards,

Anthony Wales
Customer Care Agent
Paradise8 Casino"

They have already told me this several times and nothing happens. No payouts. Let's see how far it goes. This is absurd.

gbKeinT
FreerollerFreeroller
Joined: 13 Feb 2022
Posts: 8
Thanks given: 4
Thanks received: 4
Rated this casino
13 February 2022 - 8:54am
#23
Shadyplaces wrote:

Yea, I received it within 24hrs of filing a complaint here. that's only because Oliver King actually saw it here. Them fools handling his inbox and chat, are the rudest, inconsiderate, illiterate people I've ever interacted before on the front line of a company. email your documents and stuff to Kristina and ask her to help you. She helped me get my money.

I'm happy for you mate!! They say that safety is a priority and withdrawal is in guaranteed 7 business days after approval.

21 January 2022
Message from Paradise8

"Hi,

Thank you for sending your verification documents. They have been approved. However, please note that your account's verification will not be complete, till after you make your first deposit. Depending on the deposit method used, we might request further documents, such as copies of cards utilized and a signed verification form.

We wish you good luck at our site. Have fun!

Best regards,

Security Department"

After i made deposit of 25£ via Bitcoin and received another email on same day

"Hello,

This email confirms that you have successfully deposited 25.02 into your account at Paradise8."

I asked if I need to send anything else? They said no, everything is fine but I'm still waiting for the money!!

usShadyplaces
FreerollerFreeroller
Joined: 10 Feb 2022
Posts: 8
Thanks given: 6
Thanks received: 4
Rated this casino
13 February 2022 - 2:37am
#24

Yea, I received it within 24hrs of filing a complaint here. that's only because Oliver King actually saw it here. Them fools handling his inbox and chat, are the rudest, inconsiderate, illiterate people I've ever interacted before on the front line of a company. email your documents and stuff to Kristina and ask her to help you. She helped me get my money.

KeinT

gbKeinT
FreerollerFreeroller
Joined: 13 Feb 2022
Posts: 8
Thanks given: 4
Thanks received: 4
Rated this casino
13 February 2022 - 2:06am
#25

I lost 25£. Not nice but I won't die of hunger. But there are people who make deposits ten times more!! And these scammers also offered me to make another deposit!!

Did you received your withdrawal? What they answered you on email?

usShadyplaces
FreerollerFreeroller
Joined: 10 Feb 2022
Posts: 8
Thanks given: 6
Thanks received: 4
Rated this casino
13 February 2022 - 1:51am
#26

I understand your frustration and agree!!!

KeinT

gbKeinT
FreerollerFreeroller
Joined: 13 Feb 2022
Posts: 8
Thanks given: 4
Thanks received: 4
Rated this casino
13 February 2022 - 1:49am
#27

I will spread information on all kinds of sites about these scammers. I will never get my money back but I can help you save your money. This company is scam. I can't get my winnings. Won £50 on free spins after 20x wagering. To activate the possibility of cash out you need to send 25£ via Bitcoins and confirm your identity which I did. I sent all necessary documents. According to the regulations the payout takes 1-7 business days I am already waiting for 20 business days and their answer is with no apologies "payment delay". Support live chat is very unprofessional (especially agent Ryan Smith.. what a d**khead) So every week they claim that the payment will be next week. Payouts takes only 20 minutes, maximum of a day but not a month, guys. Every time I remind them about the payout they say that they are very busy and they will speed up the process. And even now pay attention that they will respond to this message with a request to write to them by e-mail so they can check what's going on. But this is all BS I have written to them many times already they only pretend that they are working. These people are scammers and they will never pay you money. I will write a review here again in a month and you will see that there will still be no payment. The payout is only in bitcoins so there is no chance to get it because bitcoin transactions cannot be traced in any way there is no support service, after you transfer money that,s it, you can,t do nothing and these people make a lot of money on fraud they simply not paying out winnings. On their website in the column "payout" they have deleted the history of my payout. So i lost my money and time. Bonuses are with 40x wagering which is a lot compared to other sites where wagering is 0x. Stay away from these scammers, save your time and money! Such companies should not exist and only together we can close them.

Shadyplaces

usShadyplaces
FreerollerFreeroller
Joined: 10 Feb 2022
Posts: 8
Thanks given: 6
Thanks received: 4
Rated this casino
10 February 2022 - 10:47am
#28

I hope so and thanks for your response.

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
10 February 2022 - 10:20am
#29
Shadyplaces wrote:

my email to you with all of that info is in your inbox, the Host address you provided, and subject says Email per Oliver King Request 02.10.22
Can you send me my winnings this morning?

Hi,

I found your email and have replied to it. Your withdrawal will be paid as quickly as possible.

Thanks for your patience.

Oliver King

Shadyplaces

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

usShadyplaces
FreerollerFreeroller
Joined: 10 Feb 2022
Posts: 8
Thanks given: 6
Thanks received: 4
Rated this casino
10 February 2022 - 10:02am
#30

my email to you with all of that info is in your inbox, the Host address you provided, and subject says Email per Oliver King Request 02.10.22
Can you send me my winnings this morning?

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
10 February 2022 - 9:56am
#31
Shadyplaces wrote:

I've emailed host@paradise8 several times and manager@paradise8, you've never reached out to contact me. Ian Green refused to connect me with you. I just sent an email as you requested this morning with some of the interactions with your staff attached. Your staff is a joke, full of lies and excuses and holding a bitcoin payout is ridiculous for any reason. It takes less than 5mins. Waiting to hear from you but I will not hold my breath. I'd rather you just send me my money this morning. That would resolve everything.

What's your username?

I'll be happy to check what's happening with your account.

Oliver King

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

usShadyplaces
FreerollerFreeroller
Joined: 10 Feb 2022
Posts: 8
Thanks given: 6
Thanks received: 4
Rated this casino
10 February 2022 - 9:19am
#32

I've emailed host@paradise8 several times and manager@paradise8, you've never reached out to contact me. Ian Green refused to connect me with you. I just sent an email as you requested this morning with some of the interactions with your staff attached. Your staff is a joke, full of lies and excuses and holding a bitcoin payout is ridiculous for any reason. It takes less than 5mins. Waiting to hear from you but I will not hold my breath. I'd rather you just send me my money this morning. That would resolve everything.

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
10 February 2022 - 8:15am
#33

Hi Shadyplaces,

We'd love to hear more about your experience so we can improve our services.

Please contact me at host [at] paradise8.com to personally review your case.

Best regards,

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

usShadyplaces
FreerollerFreeroller
Joined: 10 Feb 2022
Posts: 8
Thanks given: 6
Thanks received: 4
Rated this casino
10 February 2022 - 2:14am
#34

💯 I support this statement!!! Screenshots and emails are great tools for creating a file to stand against these shady-casinos.

usShadyplaces
FreerollerFreeroller
Joined: 10 Feb 2022
Posts: 8
Thanks given: 6
Thanks received: 4
Rated this casino
10 February 2022 - 2:06am
#35

The worst customer service reps who do not read, contradict one another, lie and delay continually. Payout time is lengthy and intentionally delayed. Don't waste your money, sanity and time is priceless. The casino should be investigated for fraud and when you live in the U.S. not much you can do. Very risky.

2 CL-Ed, KeinT

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
20 February 2021 - 4:35pm
#36

Hi adrianooo231,

Fortunately, we are one of the safe and reputable Rival casinos that always pay our customers. We are one of the oldest running Rival casinos since 2005. We have been in business so long since we like to pay our customers, among other things like, great promotions, support and great games.

Hope you get to win at our site to experience how quickly we will pay you. Good luck!

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

ieadrianooo231
Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 625
Thanks given: 93
Thanks received: 218
Rated this casino
20 February 2021 - 4:11am
#37

Rival Provider Casinos have been known as rogues pretty much from the beginning, they don't pay out in a timely manner, they are taking money and the fun out of online gaming which is atrocious for a site in 2021

2 CL - klaw, Shadyplaces

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
6 November 2020 - 7:23pm
#38
im4estgump wrote:

was ripped off by paradise 8 casino for 27 worth in BTC and sent it to the adress they requested and say they didn't recoeve it and can't send something back they didn't recieve. Total BS. it took a week for them to clarify that they ripped me off. So if you join thats on you if your money disappears

Hi usim4estgump,

We process hundreds of BTC deposits per hour and players are credited INSTANTLY. We are a casino that takes Instant - no waiting for blockchain confirmation - BTC deposits. If you send to the correct address displayed in the cashier, your deposit would appear within seconds.

We regret to hear you sent to an incorrect address. Please send me your username so I can check and see if there is something we can do.

Thank you for your understanding and cooperation.

Best regards,

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

usim4estgump
NewbieNewbie
Joined: 18 Oct 2020
Posts: 1
Thanks received: 2
18 October 2020 - 2:07am
#39

was ripped off by paradise 8 casino for 27 worth in BTC and sent it to the adress they requested and say they didn't recoeve it and can't send something back they didn't recieve. Total BS. it took a week for them to clarify that they ripped me off. So if you join thats on you if your money disappears

2 CL-Ed, Shadyplaces

auHkatd Katd
Card SharkCard Shark
Hkatd Katd's picture
Joined: 6 Dec 2015
Posts: 167
Thanks given: 3
Thanks received: 147
Rated this casino
2 April 2020 - 5:25pm
#40

I have to say that this casino has negatives but also pros ! I will start with negatives: I register at this site before one month from an offer i found in a promo site for 108 free spins no deposit !After my registration i visited the cashier with purpose to receive the free spins but in my account were not nowhere these spins so this was the first negative !Then i decided to go to live chat and talk with customer representative!I can say that this is the second negative although live chat is 24/7 it is poor because of slow services ! After many minutes waiting they answered me when i asked for this issue that this casino does not have anymore this offer but they have as an offer many deposit bonuses and advised me to have a look ! Moreover telling me that already informed the affiliate sites for this change to its rules so not paying attention to offers from affiliate sites!The truth is that i saw some few comments which say that received these spins the period i register so i visited again the live chat maybe because of missunderstanding and they answered me the same copy paste message that they dont have no deposit offers, another negative for this casino!So i quit for 108 free spins and i check my cashier again and i found a deposit bonus which i liked and suited to me and i deposited and receive the 220 % of bonus with minimum deposit of 25 euros ! I play long time and i can say that Rival slots are my favourite slots !I did not win because the wagering was high but i had fun !So this is the positive from this casino and also that they have Rival slots such as Cirque du Slots, Golden Gorilla and Tyccon Towers!Finally the 24/7 live chat is pro but most times late to answer !

2 CL-Ed, OliverKing

lvblck
Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3878
Thanks given: 343
Thanks received: 1134
Rated this casino
7 April 2019 - 8:11pm
#41

Paradise 8 is a casino I joined a while ago due to their massive welcome bonus. At the time they were offering a massive no deposit free chip for all the new players. I thought it was a great opportunity to get to know the casino and then who knows, maybe deposit. However, I didn't manage to do that. Why? I remember after joining them, I asked the customer support about the free chip and they added it to my account. I had no luck but I was intrigued enough to make a deposit. Then, when I asked the customer support about a couple of details of the offer, the support was very rude and unresponsive. That made me think- do I really want to put my money somewhere, where I'm treated so badly? That, combined with the fact that the casino has only Rival games was a turn-off.

CL - klaw

ltVanilipas
Slots FanSlots Fan
Vanilipas's picture
Location: Ignalina, Lithuania
Joined: 5 Apr 2016
Posts: 1296
Thanks given: 61
Thanks received: 270
Rated this casino
26 November 2018 - 10:45pm
#42

My experience there wasnt bad because i have made one withdrawal and it was payed quickly enough comparing to some other Rival casinos. They approved my documents in two days and after 3 or 4 days i have got my money to e wallet:) So i think i was lucky:)
This time i was playing without bonus when i asked a withdrawals. All my tries to win with the bonus was failed because wagering requirements are very very high at this casino.
And now i see they have just Rival slots once again, some time before they had also Betsoft. So now they are even worst. I would not recommend to play there, there are some other and much better Rival casinos to play. And dont be so fascinated by the big no deposit and welcome deposit bonuses. I can bet you will not be able to wager them:)

CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
16 September 2014 - 12:40pm
#43

Paradise 8 online casino it is another rival operator casino, and there is nothing about to surprise, casino is similar to many other rival casino brands, and there is nothing that make this casino better than most other rival casinos. But let me start from pluses and minuses for this online casino, like always.
+ Software. Like always, rival software here is good. And typical advice is not choose instant play, much more better to use download application, because there is much more bigger games selection.
+ Customer support live chat. I did not use email CS, but live chat looks really good for me, i have only good experience with it, tried 3-4 times, and get fast and professional reply.
+ Bonuses. It is not secret that rival casinos is not greedy with awarding bonuses, and paradise 8 casino is also not greedy. Here is possible to get many reload bonuses, and also casino usually give no deposit bonuses, but unfortunately like in most cases with rival casinos max withdrawal rule is applied for such no deposit bonuses, and it is usually only 50$.
And one minus.
- Withdrawals. At paradise 8 casino i had made two withdrawals, first took 6 days, second 4 days. Not fast, but it is average for rival casinos.
Final mark.
Everything is similar like at rival, but withdrawals is typically not very fast.

CL - klaw

grmrocharon
Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
3 August 2014 - 10:30pm
#44

This casino is one of my very few negative experiences with Rival software online casinos. Firstly, however, I really do not understand, why is there no sign of no deposit bonus by this casino, because this casino offers quite many no deposit bonuses (but, of course, most of them are exclusive for various sites).
I remember playing in this casino mainly thanks to its really seductive no deposit bonus (it counted somewhere around ~100 bucks). However, its wagering requirements were not highly set, but INCREDIBLY UNREACHABLE 🙂 It was 100x (if not more) and with 100$ bonus it counts 10 thousands of wagered money. Tell me, that its not that much and I will got angry 😀
So I started to wager and .. wager. And wager. It took me so much time, that I did not imagine before (not even quarter of it) and now I can tell that I really dunno, if it was worth of it (better said, if it would have been worth of it ... continue reading 😀. Max cashout was not more than 300$ (I think that it was 250$, and CERTAINLY not unlimited 😀.
Surprisingly, I finished the wagering. And then. Contact support. Withdraw. Verification. Breaking of T&C... wait ? what?!
That was the last comment which I got to MY WAGERED MONEY ~!
I am getting angry even now, and it has been quite long time ago already.
1/5, what a shame that there cannot be rating of 0/5 ~!

CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
16 July 2014 - 8:44pm
#45

Paradise 8 casino it is rival casino and i think rival software is interesting because it is gives many no deposit bonuses almost all rival casinos after registration offer to me some kind of free chip and unfortunately i never was able to clear this bonus and make profit on it. But paradise 8 casino is rival casino and i played here few times because casino send me good bonuses in my email and this bonuses was higher than 100% and of course i was tempted to play in this casino with so big bonuses. Software possibly to install on computer and enjoy games without any lags or other bad things. Live chat looks good and i am not know if it works 24/7 but at least customer support was trained and did not look poor or did not try to force to make deposit or something like this you know how this happens in some bad casinos where casino support just trying to catch you and offer amazing bonuses for big deposit. Payout took 6 days for me in this casino and verify take 3 days but i have only two payouts from this casino. I think it is not bad casino and i did not have anything bad to say about paradise 8.

CL - klaw

bypohgo
Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
19 March 2014 - 9:33am
#46

Hi, i hope you will enjoy my review of paradise 8 casino. This is rival software casino, and on our forum also was no deposit promotion for it, guess how much paradise 8 casino give out as no deposit bonus? Of course 8 $. Interesting, if they had name paradise 888 , did they give out 888 no deposit, or 888 % welcome bonus? Who know... Anyway, i download software and get no deposit bonus, but unfortunately i have no any luck with it, of course, it is hard to clear no deposit bonus of value 8 $ , i think chances is even below 10 %. But i made my first deposit in this casino because in cashier was 300 % bonus, and with 40$ deposit i had huge 160 $ bankroll to play. Somehow i managed to get a lot of playtime and fun at paradise 8 casino, plus i cleared my bonus and withdraw 200 $ not the biggest withdrawal, but come on, from 40 $ deposit it is nice win. Verification tooks 2 days, i sent them my ID and utility bill, and i got my money on 4 th day. This is not fastest speed, but for me paradise 8 is good and safe, at least for me. I did not found any problems there, my money was paid in full without stalling, and support was good for me.

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
12 February 2014 - 12:51am
#47

Hello! I tried paradise 8 casino a long time ago, and the main reason why i found and even decide to register at this casino, of course was the fact that they giving away a nice freechip of 25$ ( at least guy posted a link on russian forum , and i decide to give this casino a go). I download casino, registered, but did not find any promotions in cashier ( forget to add that this is rival powered casino, and i like the fact that you always can see all promotions and redeem it in cashier). I contact live chat and ask them what the problem, and after some checking, they credit me 20$. Not 25$ that i wait, but absolutely no problem, this is still no deposit bonus with 100$ max cashout. Unfortunately i did not managed to clear this bonus, and also never made any deposits in this casino, but i can not tell anything bad about them.
Support: nice and helpful!
Withdrawals: not tested
Software: OK!
I give this casino 3 stars, and this casino deserve this mark from me! IF you never try any rival casino, you probably should try some of them with their free no deposit bonuses, just register from link here, on casinolistings, and you get your no deposit bonus!

Post new comment

Earn CLchips by posting a mini-review

Nothing beats feedback from other players about an online casino, be it good or bad. If you have experience with this casino then we would love to hear about it. We are currently awarding 5 CLchips for every qualifying mini-review.

Login using your social network account
Or log in with a Casino Listings account

Login or register to post comments

Registering for an account takes less than a minute and you will be brought right back here to comment afterwards.