Review of Old Havana Casino
I am generally quite wary of casino groups based in Costa Rica, as the country is routinely used as a haven for rogue operators due to the complete absence of gaming regulation from the authorities there. Old Havana Casino is one of the few good casinos operating in this Latin American market though, and it provides a stable gaming platform to players throughout the world, but predominantly Americans.
Warning - payment delays
We have received many reports of persistent payment delays at Old Havana Casino and others in the same group of casinos, known as the Mainstreet Vegas group. Players can expect to wait as much as a couple of months for withdrawals. Obviously we do not view this as an acceptable timeframe, so caveat emptor.
Software and game selection
Like many American friendly online casinos, Old Havana is powered by Realtime Gaming (RTG). This gives you dozens of slots to choose from, and while games like Golden Lotus are showing their age, newer titles such as Orc vs Elf have high end 3D graphics that are sure to impress.
There are also a series of progressive jackpots associated with RTG slots, allowing players the opportunity to strike it big while playing titles like Aztec's Millions, Shopping Spree, and Jackpot Pinatas.
Table games are also available in abundance at Old Havana Casino, with games like Blackjack, Baccarat, Craps, Roulette, Three Card Poker, Red Dog, and more available on a nice looking standard table that really does a nice job of delivering a quick and smooth gaming experience.
Rounding out the selection of casino games at Old Havana Casino are video poker machines, keno, scratch cards, and a few other parlour games that offer an experience that is a bit different from the traditional Vegas style games you may be used to.
Banking and customer support options
Old Havana Casino does a decent job with its banking and support options, at least until it comes time to withdraw, as mentioned above. You have various methods of moving money in and out of your casino account including bank transfers, credit cards, and a e-wallets. American punters should be aware that they will need to stick to using their credit cards to effectively move money into the cashier.
The casino quotes 1-2 weeks for withdrawals to American players, with a weekly maximum of $5000. But as mentioned the our warning above the reality is closer to 1-2 months which, despite some goodwill engendered due to the operator's long history of good conduct, is clearly unacceptable.
Customer support is very good at Old Havana, with representatives ready to assist punters 24 hours per day through telephone, email, and live chat. These reps are always fast to respond and are generally empowered to help find a solution to most basic problems that players encounter.
Old Havana Casino is part of a group of casinos that used to be among the best for American players. However these days the persistent reports of payment delays from players visiting these casinos mean that you are better off visiting another American friendly casino that can pay you a lot quicker when you win.
I am not sure if you will check this message, but it normally(?) takes 4~7 weeks for them to send the money. So, 25 days is only 4 weeks in their timeframe... 😀
Anyway, I gave up playing there due to the long-taking withdrawals, too.
Good Luck in other casinos 🙂
CL - klaw
One week ago i am Try play in this casino, but i am lose and not deposit again in there. For payment in this casino i not have experience.
I tried register on their site a few weeks ago and using the no deposit bonus, they have a pretty good random, as it is very easy to get a victory, but I am a bit hesitant with them as I do not see the latest playthrough navigation, ..
As far as I remember, Old Havane was a blacklisted casino on many online forums and that's why I didn't play there for a long time. A few months ago I noticed that they offered some free casino chip and that's when I finally registered there. I didn't manage to make a withdrawal from it, but after that I made a deposit and claimed the bonus they offered for first deposit. After a long session with Aladdins Wishes slot, I managed to clear the wager and withdrew 200$. It took them around week to pay me my winnings but at the end I got them. The casino support wasn't the best as many times they wouldn't help me with my questions, but other than that I think they are decent.
CL - klaw
old havana casino owed me a $730USD payment for 25 days and at that point could not give me a date for payment to me , just congratulations on the win. i called american express and they said they would start an investigation.next thing i knew old havana casino sent me an email saying i was banned and i would not receive
my winnings.great way for them to get out of paying me.so visa and amex both said they would put the money back on my cards.i have lost all faith in online gambling now.
CL - klaw
Thanks I'll contact the management and confirm.
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This casino reopened very recently.
I registered in this casino via the support email of Vegas Casino Online.
All the features are the same with the rest of affiliates 🙂