Noxwin Casino Review
Noxwin Casino is an online casino established in 2011 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by TK Services and is registered under the jurisdictions of Malta and Curaçao. Last updated: August 8, 2016.
Review of Noxwin Casino
Noxwin Casino is one part of an online betting site that also offers punters the option of betting on a variety of sports. The casino is licensed and regulated in Malta and runs an EveryMatrix platform skin, which means that it has games available from a bunch of different top tier publishers. I'm not sure what exactly the "Nox" part of the site's name is supposed to mean, let us just hope that the "X" is not meant to be silent!
Software and game selection
The majority of the 600+ casino games at Noxwin are developed by Net Entertainment and Microgaming, and you will also find games from OMI and 1x2 Gaming. This means that all the games are playable in your browser window on either a PC or a Mac, and you do not need to download and install any software to play them. Highlights amongst the Net Entertainment slots include Jack and the Beanstalk, Starburst, Elements, and EggOMatic among many more. The Microgaming Quickfire offering includes popular games such as Bridesmaids, Playboy, Thunderstruck II and Immortal Romance.
There are a collection of progressive jackpots available to be won at Noxwin and you can see their current totals courtesy of our progressive jackpots tracker below this review. As always with a Net Entertainment casino, it pays to shop around if you are playing the jackpot games as the jackpot amount often varies between casinos, while your chances of winning do not. So make sure you pick the casino with the highest jackpot for your favourite game to maximise your profit if you are lucky enough to win. I was disappointed to find that Noxwin does not offer Net Entertainment's premier multi-million Euro jackpots such as Mega Fortune, Arabian Nights, or Hall of Gods at all.
As far as table games go, the casino offers various titles from the Net Ent Pro Series including Blackjack, Pontoon, Pro European Roulette, Oasis Poker, TXS Hold'em, and Casino Hold'em. These games are among the best table games on the market right now, with smooth gameplay, sharp graphics and appropriately tasteful sound effects. You will also find five video poker variants and a couple of keno, scratch card and virtual racing games. All in all there is a wide selection of games and the quality is high.
Banking, security and support
Transacting with Noxwin is a painless process. The casino accepts all major credit and debit cards, e-wallets such as Neteller, Skrill, and WebMoney, along with assorted other deposit methods. Noxwin maintains separate wallets for sports betting and casino gaming, so you can choose which one to make a deposit into, and you can shuffle your money between the two if you enjoy both types of betting. It is good to see that the casino gives you the option of claiming a bonus or explicitly not claiming one when depositing.
Withdrawing is a simple process of once again selecting a method and the wallet you want to withdraw from. There are transactional limits imposed depending on your withdrawal method, but you are able to queue up multiple withdrawals if you wish to cash out an amount that is larger than the singular transaction limit. As part of our testing process, our withdrawal to a Skrill account was processed within 12 hours without requiring an identity check. However as the casino is licensed in Malta they are required by law to check your ID documents before you total withdrawals exceed around €2300, so you can expect to be asked for these documents at some point in time. I also must state that I have read of complaints about the speed of withdrawal at this casino, almost always in connection with account verification after the player has claimed a bonus, so be aware that there may be delays in these circumstances.
All communication including gameplay and financial transactions with the casino site is encrypted via industry standard SSL. As per usual you can see the theoretical RTP for each of the Net Entertainment games by consulting the game's help files, but this information is not available for the games from other developers. Apart from this, Noxwin does not publish any audited payout reports or certifications.
Support is handled by live chat or email only, with live chat operating during limited hours of the day and night, European time. There appears to be no phone support at all. When we queried this with the live chat operator we were told "not yet" so maybe that is something we will see from this casino in the future.
Responsible gaming support
One thing that I was very pleased to see at Noxwin was a variety of options to set limits and even self exclusion on your own account. You are able to set deposit, loss, wagering, or even session time limits, and also request self exclusion for up to a year from within your account settings. If you would like to permanently self exclude from the casino you can do so by emailing support. This sort of control is something that all casinos should offer their customers.
Noxwin has changed over time since we first reviewed it and the changes have been generally positive. It has a good collection of games, quick payment of winnings, and proper support for responsible gambling practices. On the other hand it is missing the best Net Entertainment progressive jackpots, and the site lacks phone based support. If you aren't bothered by the inability to phone someone if you have a problem then Noxwin is worth a look.