NewVegas Casino Review

NewVegas Casino is an online casino established in 2020 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Sky Inc. Entertainment. Last Updated: September 18, 2023.

usNewVegas Casino welcomes players from the United States.


Our rating: Subpar


NewVegas Casino Bonus Offers

400% to $60001st Deposit bonus
  • Type: Non-cashable bonus
  • Min Deposit: $100
  • Wager Reqs: 44xB: Slots • 219xB: Table Poker • 438xB: Blackjack • 875xB: Roulette, Video Poker
  • Notes: Play through varies by game provider and types of games, check casino website for more detail.
    New customers only / 18+ / T&Cs apply

Review of NewVegas Casino

NewVegas Casino is a betting site that was launched in 2020 that looks to provide betting services throughout the globe. The casino boasts a varied slots library, a live dealer selection, and cryptocurrency support. However there's a lot going on beneath the surface here that gives us serious pause in recommending NewVegas to our readers.

Software and game selection

To its credit, NewVegas Casino actually has an attractive website and the gaming platform is well-designed. You register, deposit, and play through this platform, which loads right through your internet browser, no additional software required. The navigation through the different genres of games is easy, so you shouldn't have a hard time finding what you want to play, although the lack of a search function is notable. Mobile support is also included, so you can play these games on your phone or tablet if that's what you'd like.

NewVegas features an assortment of games from suppliers including the likes of Betsoft, Tom Horn, Saucify, Rival Gaming, Dragon Gaming, Fugaso, and Arrow's Edge. This results in a decently varied slots library, but none of the suppliers are considered to be in the upper echelon of slots developers these days. You'll find a variety of different themes and features here, with some ranging from generic wilds to having big boys like expanding wilds and pick'em games available. There are a bunch of progressive jackpots to be won on the site, although I'd be very wary of the Betsoft jackpots for reasons detailed below.

A matter of significant concern is that we have identified serious issues with Betsoft, which supplies a large proportion of the games at this casino. Among a long list of issues, we have proven that Betsoft was at one time running games with jackpots that were impossible to win, and not forgetting the time they outright ripped off a punter who should have won a life changing progressive jackpot on one of their games. Our warning for players to avoid all Betsoft games still stands to this day. Although these issues are not the fault of the NewVegas, it is a significant drawback to playing at their casino because more than a quarter of the slots on offer are supplied by Betsoft.

Table games and video poker are available, but the number of games is disappointing. You will find just five table games, two of which are roulette. There is a Blackjack and Let It Ride option, with both of these games being about what you'd expect. The real highlight here though is live dealer games, which give you webcast versions of those popular table games. The live dealer provider is Rival Gaming.

Banking and customer support

NewVegas allows you to deposit via credit and debit cards, bank transfers, and e-wallets, along with supporting the use of Bitcoin for deposits and withdrawals. Theoretically, this is a great thing, as the casino should be able to pay you your winnings almost instantly. In reality though, you'll find that there are processing times that can take up to 72 hours, even on electronic payments such as e-wallets and Bitcoin.

The casino institutes withdrawal limits that, interestingly enough, depend on whether you claimed a bonus or not. If you're like the majority of players and like to play with a bonus, then your withdrawals are limited to just $4000 per week. On the other hand if don't claim bonuses, the casino raises this limit to $10,000 per week. Chalk up yet another reason not to claim a bonus, though neither limit is particularly generous.

Customer support can be reached through live chat and enquiry form. The casino does not publish any details that would allow you to contact them directly via phone, email, Skype, or anything else. I did reach a rep within 30 seconds on the live chat, and posed some questions related to the banking options. I got answers related to banking limits and the various options available to me. On another occasion I tried contacting chat and waited a while before a getting a response stating that the team was resting and that I could talk to a "virtual assistant" (i.e. chat bot) instead. So although they claim to offer 24/7 support, it is clear that they are not staffed 24 hours a day. As per usual with casino support they can handle the basics immediately, but anything complicated is going to take time as they go back and forth via management.

Security, fairness, and responsible gambling

NewVegas encrypts connections to the site, which is expected from all legitimate betting sites these days in order to protect your financial and personal information as it crosses the internet. As usual we remind you to only play at casinos that utilise encryption. You can usually find this by looking at your browser's address bar, where there will be a lock or some other icon indicating that the connection is secured.

This casino is operated by a company called Sky Inc. Entertainment, which seems to be registered in Costa Rica, a jurisdiction with an awful reputation for attracting rogue operators precisely because it does not license casinos. From what i can tell, it appears to be a completely unregulated casino. I say "appears" because I searched high and low on the website, and even asked support, and in the end did not get a definitive answer to the question either way. This is highly unusual for a casino with recognisable game suppliers, with most similar operations choosing to boast about their Curacao licenses for appearances sake. Obviously it would not make much of a difference if they did hold such a worthless license, but the fact that they aren't even claiming to hold one of those really stands out.

The casino does not disclose the theoretical return to player (RTP) rates for its games, nor does it publish an audit or accounting of its actual payouts. It provides no information about responsible gambling practices, and does not allow you to limit your activity on the site in any way without contacting support and asking them to do it for you. This is not even close to best practice.


NewVegas Casino is an interesting casino that seems to offer a decent selection of games, but there are a lot of reasons to be wary. The lack of transparency, lack of a gaming license, the use of rogue game supplier Betsoft for a quarter of the games on offer, and the low withdrawal limits, among other issues, all urge caution. This is a relatively new casino with an unknown operator and a ton of question marks hanging over it. Only time will tell whether they end up being a reputable operator. At this point I can't recommend that you play at this casino until it has a longer track record of trouble free operation.

NewVegas Casino Jackpots

These are the current progressive jackpots at NewVegas Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

7 replies • Last post


Joined: 14 Jul 2022
Posts: 1
Thanks received: 1
Rated this casino
14 July 2022 - 9:26pm

Whatever you do, DO NOT USE NEWVEGAS CASINO. It's the worst scam I've ever seen, and I've played online for a long time. YOU WILL NOT GET PAID. Bottom line. You will not get paid.

First of all, the livechat is really the only way to get ahold of them, and they give vague replies, without answering anything. All they say is "please contact support". No phone # either by the way.

In my case, it has now been three weeks since I requested my withdrawal in BITCOIN. THREE WEEKS. The website says 1-7 days. Their excuse is ALWAYS this "we are waiting to hear back from the third party vendor". Or "sorry for the delay, we are working hard to ensure as soon as possible". They always say "we're working hard to get this resolved. Or, we are in contact with the third party vendor who handles the payments".

Meanwhile, on Super Slots, I made $70K in one night and got paid in 8 hours.

After threatening them with legal action, take a look at what the "floor manager" emailed to me.

"Hello, My name is Scott, I am the floor manager here. I have now
taken over your account as I want to help you speed up this process and
update you so you are not left in limbo. Firstly, I do want to let you
know that you will get paid, you do not have to worry about that. At
this time, it is normal practice to audit accounts that have Duplicate
accounts as this is very common in the industry for fraud. Every-time
you make an account anywhere , they always ask you to keep it to one
account. When you open multiple accounts, you are automatically tagged
as a " Risk " because 99.9% of the people that do create multiple
accounts are usually either trying to abuse the bonus structure or
bypass gaming limits. I have quickly reviewed your account and I do not
think you are abusing a bonus, but they do need to audit the game and
the gaming limits . That being said,to avoid this issue in the future,
please keep your account to only one to avoid this issue, with us or
with any other website. Right now they are reviewing the live dealer to
make sure all roulette rules were respected. Once that is done, they
will need to wait 6 month from your last deposit in order to alleviate
risk. And only then can your account be tagged as risk free and good to
go. While we wait for that, I will make sure that once the Roulette
audit is done, I will push for some sort of payment to you as I do not
think you have any malicious activities on your account. I do apologies
for the delay, it is unfortunetly common practice for online gaming but
I do think this can be resolved easily. Please allow me until this M
onday to get a proper update. Meanwhile, if you need anything , please
do not hesitate to contact me"

THIS IS WHAT THEY EMAILED TO ME! First of all, I don't have a duplicate account. Second of all I NEVER used or have used a bonus on a casino. I provided proof. LASTLY LOOK AT THE BOGUS "6 MONTH AUDIT" of a roulette wheel. HAHAHA. Are you kidding me? Talk to any casino assistant, it takes online casinos 24 hours to audit a wheel.

What they are trying to do is scam you and make you inactive, so that they can either close your account or make you not want to ride it out. I am indeed taking legal action because it's a pure scam, they don't pay people.

What's interesting is they accept zelle payments, which all go to a company called TEXAS TECH-SOL, LLC - run by Jose Robles-Castillo - based out of Plano Texas.

Jose is the one that is getting the payments people are sending in and likely the one witholding money from players. Long story short - THIS IS THE BIGGEST SCAM AND WORST CASINO OF ALL TIME. Whatever you do, do not play with them. THEY WILL NOT PAY YOU. Through legal action, I'll make sure some of you don't get hurt worse by this casino. Good bless.

CL - klaw

True PlayerTrue Player
Lambino's picture
Location: SA
Joined: 14 Apr 2015
Posts: 784
Thanks given: 382
Thanks received: 718
Rated this casino
16 November 2021 - 6:25am

I also registered at this casino earlier this year and claimed the no deposit bonus which I was not lucky with and only wagered about 5% of it but after reading the comments about iisues with withdrawal s I'm glad it went sour , aside from that they have some decent games and the welcome bonus is attractive all In all if they sort out their payments I may give it another go

CL - klaw

Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3878
Thanks given: 342
Thanks received: 1134
Rated this casino
14 August 2021 - 12:52pm

I joined this casino roughly a month ago when I received a no deposit bonus offer sent to my mail. Usually I ignore those but in this case they offered a decent no deposit bonus, so I thought why not. I signed up yet the bonus wasn't credited to my account, so I reached out to their support. I sent them an email explaining the situation and truth be told, I wasn't expecting much of an answer. However, to my surprise the support team replied within a few hours and apologised for the inconvenience and credited the bonus. I had fun with a few games but never managed to meet the necessary wagering requirements. Although I think that they have nice customer support, I don't think I will be making any deposits there, for the simple reason of their game selection. The majority of their games are from Betsoft game provider, which I'm not a fan of. Also, the fact that they offer a 3000% bonus for Rival slots makes me think that they like to offer huge bonuses for players and most probably have some odd rules. Hence if you are playing with their deposit bonuses, check their terms super carefully.

CL - klaw

Joined: 14 Jun 2021
Posts: 1
Thanks received: 1
Rated this casino
14 June 2021 - 12:17pm

I liked it, max cashout on free bonus sucks but i was able to beat the wagering on 300% and got paid in 1 day. I liked the live dealer but slots are better for me. I like this casino

CL - klaw

auHkatd Katd
Card SharkCard Shark
Hkatd Katd's picture
Joined: 6 Dec 2015
Posts: 167
Thanks given: 3
Thanks received: 147
Rated this casino
8 June 2021 - 4:18pm

I visited this casino and i had a nice experience ! I am depositing player here and cash out from a no deposit bonus !The chat is nice they reply soon .Also for your first deposit the allowed minimum deposit is 1 euro( now i have 10 euros minimum deposit in my account ) . Maybe a little bit slow the verification but it is worth it ! I love also the slots in this casino ! I can say that New vegas is good casino !

2 CL-Ed, CL - klaw

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10397
Thanks given: 6285
Thanks received: 5349
31 May 2021 - 2:08am

Thanks for the feedback adrianooo231, though it does not come as much of a surprise given what we saw there when we checked it out.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 625
Thanks given: 93
Thanks received: 218
Rated this casino
28 May 2021 - 7:37pm

Very bad experience playing at this casino!
Played here just after the casino launched.
Verification process took over 12 days, I strongly recommend playing at another casino.
I had a valid withdrawal request of 100Eur from a no deposit bonus,
I wagered the bonus succesfully and had complied with all bonus terms and general terms and conditions of said offer.
After 3 months of fighting back and forth, after 35 days the account was locked with no given reason.
No withdrawal no replies after 40 days, they just stopped responding, and this is after full verification and a deposit was made through Neteller.

CL - klaw

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