Mybet Casino is an online casino established in 2005 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Personal Exchange International Ltd. and is registered under the jurisdictions of United Kingdom and Malta. Last updated: March 13, 2019.
Over the years I have become familiar with the Mybet name, as we have run news stories regarding the brand's various sponsorships and prizes that have been won at the site. With that being said, I had not really ever stopped by the site to give it a proper lookover, even though Mybet has been in operation since 2005. Recently I decided to dedicate some time to the site and ended up registering an account and depositing at their casino.
MyBet announced the decision to file for insolvency on August 14, 2018 after talks with a potential investor failed. The company is believed to owe €4 million in sportsbetting taxes to German authorities and, it would appear, it is unable to pay them. The terms at the site disclose that MyBet's handling of players funds only meets what the UK Gambling Commission classifies as "basic" protection, which as we have noted many times before, means that the funds are not segregated or protected from creditors in the event of insolvency.
Mybet Casino is powered through a web based platform, which allows punters to participate directly through their web browsers and without downloading any software. The games are supplied by various developers, with the main attraction for slots players being the extensive collection of Novomatic and Aristocrat games. These are accompanied in the casino section by games from the likes of Leander, Amaya, and NextGen. There is also a "Games" tab on the site that is dedicated to a big collection of the popular Net Entertainment catalogue. You can switch between the casino games, sportsbetting and live casino in your browser, giving you a convenient and easy way to enjoy a whole betting experience. If I have one complaint about the organisation of the site, it is the lack of a quick search function to find a game amongst the many that are spread over various tabs. The best you can do is switch to the "All" tab then use your browser's text search function to find the game that you are looking for. This makes the site feel a little dated compared to some of the slick, newer casino sites that I have recently played at.
There are close to 200 casino games on offer at Mybet Casino, including dozens of slots, many of which include jackpots worth thousands of Euros. Some of the best Novomatic titles can be played there, including Book of Ra Deluxe, Lord of the Ocean, Katana, and Lucky Lady's Charm, although it should be noted that there is a long list of countries that are blocked from playing both the Novomatic and Aristocrat games, even if they are allowed to sign up and play the other games in the casino. There are a number of progressive jackpots on offer in both the Casino and Games tabs, totalling over half a million Euros in prizes at the time of this review. It was disappointing to find that there are only local Net Entertainment jackpots though, and none of the big multi-million Euro pooled jackpots like Hall of Gods or Mega Fortune.
Table games aren't quite as numerous as the slots, but there is still a healthy selection of titles for you to play, including Blackjack, Baccarat, Pai Gow, Hold'em, and other casino staples. Rounding things out are a limited selection of video poker and parlour games. If you are the type of player that enjoys live dealer games, Mybet offers this via a webcast service, giving you the chance to test your luck at live Roulette, Baccarat, and Blackjack.
Banking at Mybet is very well done, with the casino offering a large choice of methods to deposit and withdraw funds from the casino, and my experience has shown that processing times are very fast. Deposits are instant in just about all cases, while my withdrawal test to a Neteller account was handled within 12 hours. Needless to say I was impressed with this speed. I also noted that they process withdrawals on weekends as well as the regular business week schedule.
Customer support is adequate, with staff available through phone, live text chat and email. It is not available round the clock though, and the casino's focus is evident in the support hours of 10am to 10pm Central European time. I found the staff able to answer the few simple questions I threw their way about making sure I did not claim a bonus with my first deposit.
Mybet Casino dedicates an entire page on their site to explaining to players how they secure their site. Mybet employs standard SSL encryption for all connections with their website, protecting information going to and coming from the casino. The site is licensed in both the United Kingdom and Malta, and utilises the independent arbitration organisation Independent Betting Adjudication Service (IBAS) to help settle any disputes that players may have with the casino. I was unable to find any published RTP figures or auditing information on the casino's site.
In accordance with UKGC regulations, MyBet discloses that its protection for player funds meets standards categorised by the UKGC as "basic". As we have noted before, this means that there is effectively no segregation or protection of your money from creditors should the casino go bankrupt.
On the responsible gaming side of things, Mybet is GamCare certified, and the casino has various controls to ensure that players are of age and can self-exclude or limit wagering through the site. These can be accessed through your account settings when you are logged in to the website.
I have spent a lot of time at Mybet Casino, checking out the games, bonuses, and banking options and have walked away pretty impressed. Although the casino could do some things better, such as offering the bigger Net Entertainment jackpots, I am generally impressed with what I have seen from Mybet and have no issues with recommending this casino to you.