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Monaco Aces Casino Review

Monaco Aces Casino is an online casino established in 2012 with games supplied by Microgaming, NextGen Gaming, and Viaden. It is operated by Pearl Aces Ltd and is registered under the jurisdiction of Isle of Man. Last updated: September 11, 2014.

usThis casino is no longer open.

4.5

rating: Great

9
Closed

Review of Monaco Aces Casino

Monaco Aces is one of the first casinos featuring games from Belarus-based software developer Viaden to come to market. It is an all browser based casino, and the flash powered games are instantly impressive, boasting impressive visuals and sound effects. The casino is licensed and regulated by the Isle of Man which is currently one of the most stringent licensing jurisdictions in the world.

No longer accepting new players

The following message appeared on the Monaco Aces website on September 8, 2014

NOTE OF IMPORTANCE 08/09/2014
As of September 8, MonacoAces will no longer be accepting new customers and registrations.

We have received word that the casino is in the process of being sold to new owners, and until such time as the sale is complete, no new registrations will be accepted.

Games and Software

The first thing you will probably think when you try one of the newer Viaden games is Wow! I encourage you to click the full screen button for the full effect, where you will see the game fill your monitor with attractive and vibrant visuals that still look crisp even on my 24 inch monitor. They really do put some of the older industry giants like Microgaming, Playtech and RTG to shame, at least in the looks department. Sounds too are good, although not nearly as impressive as the graphics.

As far as the games go, Monaco Aces originally launched with a small collection of around 30 Viaden-only slots to choose from. However we are pleased to see that they have recently added Microgaming's Quickfire platform to the site, which adds a huge number of quality games and progressive jackpots. Of the Viaden games, my personal favourites included the western themed Maverick Saloon, Viking Conquest, and the steampunk inspired DIce Express HD. There are a couple with titles that perhaps don't quite translate into native-sounding English, House of Scare and Legend of Unicorn being two cases in point, but if you can look past minor issues like that you'll find there is great fun to be had at this casino.

One thing that we really like about this casino is the fact the theoretical RTP (Return to Player) statistics are published on the help pages for each and every slot machine at the site. It made it easy for us to determine that Dragon Tale at 96% was a far better bet than House of Scare at 89.7% (yes, that is scary) for example!

Apart from the slot machines, there are variants of Baccarat, Blackjack, Roulette, Craps, Keno, Caribbean Stud, Pai Gow Poker, Casino Hold'em and Video Poker, among others. Once again the presentation of the table games is superb, as you are placed at the seat of a very well rendered 3D modelled table where the cards are placed right in front of you. The effect is quite convincing if you go full screen on a large monitor. The video poker games are more cartoonish in appearance than the 3D rendered model of a video poker machine that I was half expecting.

Overall the casino has a nicely rounded collection of games that is likely to please a wide range of players.

Support and Banking

Customer support at Monaco Aces is handled 24 hours a day, 7 days a week, and is easily contactable by the live chat tab that sits at the bottom of your browser window. You can also contact the people there via web form, or snail mail if your prefer. I did have a chuckle at the "we answer in 7 minutes max" claim on the site - I doubt I would have the patience to wait that long if it came to it! Fortunately my interactions with support consisted of a question about a bonus offer, and a request to flush a withdrawal, both of which were handled properly in a couple of minutes.

The speed with which our test withdrawal was processed was a pleasant surprise. From the time of submission to receiving the money in our Neteller account, roughly 12 hours had passed. Our withdrawal was initially placed in a reversible state, but a quick request to have the withdrawal immediately flushed (i.e. skip the reverse time) was met with a positive response from the casino support. I did not even have to supply ID documents, though I assume that would not be the case if you made a larger withdrawal, or several small ones over a period of time.

Another positive for this casino is that it has no maximum withdrawal limits, apart from a €10,000 per transaction cap. There are however no limitations on to the number of transactions that you may request each day.

Conclusion

Monaco Aces is a casino that I will come back to play at from time to time, and having played at hundreds of casinos, I cannot often say that. The games have high production values, the website is well organised, it is licensed in a jurisdiction with high standards, and the withdrawals are quick and painless.

This casino is no longer open for business.
5 replies • Last post

Comments

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
80
16 June 2014 - 1:53pm
#1

Monaco aces add more games to the site recently from nextgen and microgaming also they had viaden games. I find this online casino at casinomeister and it has only viaden games but users say very good words about this slots and i join this casino. I play viaden games a lot on this site and it is good games not so nice like net entertainment and microgaming but this games usual pay good money in freespins and i had good withdrawals from this casino. My account verify was not long and it take 2 days only. Casino pay me my winnings in 2-3 days time and it is not fast but this is only one casino with this games and it is good speed also they have support on casinomeister and i ask this support help and manager help me and give free chip for my problem. Bonuses at this casino is not big and it is also rare but viaden games is still nice and i usually play at this casino with no bonuses. Support answer on my email about 24 hours and it is not fast as i can get answers faster at other casinos. Also monaco aces have live betting but i am not sport interested and never make any bets.

1 member gave thanks for this useful post: CL - klaw

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
80
1 September 2014 - 4:01pm
#2

I tried monaco aces casino few times, because they had viaden games which is a bit interesting, and because they also add microgaming games recently. Also i am happy to say that one of my friends worked at this casino as an account manager, so of course for me was interesting to try this casino.
I tried this casino 3 or 4 times, and i am lucky to say that once i was able to win from my 30$ deposit. I tried couple of viaden games, and luck this day was on my side, so i was able to request 120$ withdrawal. Yes, it is not very big win, but even so i think 4x from deposit amount it is good result and good withdrawal amount. My withdrawal was paid on next day, and also casino verify my account within 5 or 6 hours, i was asked only to send my ID and utility bill. Unfortunately nowadays this casino can not stand for my list of online casinos that i would like to play, because there is many much more better places, but this one is safe and definetely not bad.
I rate this casino with 4 stars, nothing really great, but good average online casino, i really have no any serious complaints.

1 member gave thanks for this useful post: CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
60
3 September 2014 - 7:32am
#3

Monaco ases casino is rare online casino, because it has viaden slots to play and it is rare software but i can not say that i like this game, because of this i tried this online casino not many times. But pluses from begin.
+ Software. All games in this online casino can be played instant play only, and since i rate software with a plus, it is not hard to understand that everything ok here with software, games loading fast, spins running fast.
+ Customer support live chat. Very good CS here, i tried it ony once, but i am fully satisfied with it, not sure about working time and email CS replies, but i recommend to use live chat in case you need assistance.
+(-) Unfortunately i do not test withdrawals from monaco aces casino, and also no o f my friends tried it so i can not say anything exact about withdrawals time at this online casino, sorry for this.
And one minus for this online casino.
- Bonuses and promotions. Since i lost my two deposits in this casino i did not get any interesting offers, promotions, or anything like this.
Final mark.
Not very interesting viaden games for me, not many reload bonuses, and i do not know cashout time.

1 member gave thanks for this useful post: CL - klaw

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6145
Thanks given: 2485
Thanks received: 1780
10 September 2014 - 1:31am
#4

A very strange message has appeared on the Monaco Aces website:

NOTE OF IMPORTANCE 08/09/2014
As of September 8, MonacoAces will no longer be accepting new customers and registrations

We have no more information and for now we have marked this casino as closed.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6145
Thanks given: 2485
Thanks received: 1780
11 September 2014 - 12:52am
#5

We have received word that the casino is in the process of being sold to new owners, and until such time as the sale is complete, no new registrations will be accepted.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

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