Review of Mission2Game Casino
Mission2Game Casino is an online casino that was founded in 2014 and is powered by a gaming software developer that I have not come across before, Soft Magic Dice. As an American player, new casino games appeal to me as they are something a bit different from most casinos offering action to US players these days that either run RTG or Rival Gaming software. So is Mission2Game a good spot to play?
Software and game selection
Getting set up to play at Mission2Game was a pretty simple process, and I was able to go through the instant play platform on my Mac, register an account and then play within just a few minutes. There is also the option of downloading and installing a software client if you are running a Windows PC.
The slot machines have similar production values to RTG or Rival games, with attractive yet not outstanding graphics. An interesting thing I realised is that they appear to be a resurrection of an older software from a company called Wizard Gaming that was around a good 5 or 6 years ago. If you're like me you will probably tire quickly of the repetitive sound effects. The reel spin sound is particularly grating and unfortunately it is the same for every game I played. I tried a few different games including the dragon themed Wings of Fire, a car racing inspired Fast Racing, and a game show style slot called Genius Trivia.
However one of the first of a couple of bugs that I noticed at this casino was that Fast Racing did not appear to be paying me correctly all the time. After talking to customer support and sending them through a couple of screenshots I was quite unbelievably told that a wild symbol on the first reel does not count towards a winning payline. Not only is this contrary to every slot machine with wild symbols that I have ever played in my life, but it is not mentioned on the game paytable at all. And yet I clearly saw it pay correctly with a wild symbol on the first reel on another occasion and you can see the demo video of the game on the Soft Magic Dice website clearly paying in the same situation. From that I concluded two things: this software is either buggy or worse, dishonest, and the support rep was either making things up or didn't know what they were talking about.
The other games selection at Mission2Game is a tad limited, with variants of Baccarat, Blackjack, Roulette, and Video Poker, along with games such as Bingo, Keno and Scratch Cards. I actually found the table games to be perhaps the best looking games in the casino's library. The Blackjack, Roulette, and Baccarat games on offer have a good presentation and can be a lot of fun to play. Speaking of Mission2Game's Blackjack, it is quite unbelievable but the rules of the game theoretically result in a player advantage, which is confirmed here by the Wizard of Odds, though not by actual payouts. Make of that what you will. I also noticed that another player has reported not being paid by an Ace low straight in Jacks or Better Video Poker, which is apparently by design according to the casino support.
If you are the type of player who enjoys playing in tournaments, Mission2Game also has these available, including free rolls every two days for players who want to compete for prizes. They also offer a number of progressive slots jackpots, the largest of which was Trust Fund Baby which sat at a little over $102,000 at the time of this review.
Banking and customer support
As an American player, I welcome casinos that make depositing and withdrawing my money from a casino a very easy process. In this regard Mission2Game Casino performs par for the course, as I had no issues depositing money using my Visa card, but found withdrawals to be not as easy. The casino requires a $200 minimum withdrawal for bank wires, a number I erroneously thought was $20 when I submitted my request, and as such I am going to have to play more to even be able to cash out. The fees charged for a withdrawal are exorbitant at $45 per wire transfer. Customer support informed me that payouts to Americans can take up to 14 days to come through, which is too slow for my liking. On top of that the casino institutes a low $2000 per week withdrawal limit unless you are classed as a VIP customer.
One nice thing I will note about Mission2Game is that the casino does offer decent customer service (incorrect game advice above notwithstanding), with an attentive staff who is on live chat to say hello to you every time you log in. Prior to making my first deposit at the casino a staff member offered to give me $20 for depositing $100 with no wagering requirements or restrictions whatsoever. This was a great bonus and helped me be productive as I tested out the casino's various games.
What I soon found out though was this nice customer service comes at a price, namely aggressive follow up marketing tactics. Since signing up with this casino I have been contacted every single day via email and four times in the past week via phone call. Even after opting out of the emails they keep arriving in my inbox, which is annoying but nowhere near as bad as the phone calls, which were difficult to understand due to the rep's poor grasp of English. Thankfully they stopped after I snapped at one guy who understood what I wanted. If you decide to play at this casino, prepare for the onslaught.
Security, fairness, and responsible gaming
Mission2Game Casino utilises SSL encryption technology to ensure that player information is securely transmitted to and from the casino, and has policies in place to help protect against fraud and data theft.
The casino is hosted in Curacao, but I could not find evidence that it is actually licensed there. Not that this matter much - in relative terms Curacao is a weak licensing jurisdiction that doesn't say much one way or the other about the casino's integrity. The casino claims to use a certified Random Number Generator to keep the results of gameplay fair, although Mission2Game does not subject its software to third party auditing of payouts.
I found a very concerning term in the T&Cs that tried to give the casino the right to publicise and share your personal information to other casinos, banks, credit card companies and other agencies in the event you are caught cheating or making untrue/malicious comments in public about the casino (presumably in their opinion). Obviously this was an attempt to dissuade people from making public complaints about slow payment or buggy games on a forum like ours. To their credit, the casino management removed this term after we expressed to them how outrageous it was.
Mission2Game Casino is a different, new experience with potential for American gamblers. I really like the way the casino offers a different slate of games from what I am used to, and I think the customer support functions are reasonably well done. However the buggy nature of the games, onerous withdrawal requirements, and lack of any serious licensing mean that I really can't recommend that anyone play there until such time as these problems are addressed.
When I first found out this caisno, I was really excited. I like unusual games ad it was the first casino I knew having Soft Magic Dice. After registration I had to verify my phone number and I did all that with help of support. I had a good time with their games and although I cleared a good part of wager, I lost at the very end. They truly have great support, once I spoke with them and received another free chip. They are professional and friendly. However, I never made any deposit there cause I have doubts about their trustworthy. I've read articles about them having unfair games, players not getting paid. Also what I personally found confusing was the fact that they offer loads of bonuses, many ae expired so it's really hard to understand their promotions. All that being said, they are not worthy my time.
I came on Mission 2 Game,
trough an affiliate website, which gets me 10$ no deposit bonus!
since there website looked very great, bit future designed, i was excited to give them a try, they where just online shortly when i played there, and actually not much people had experiences with them, so i really hoped that i could win from that bonus and withdrawal it, since i couldn't find any information that a deposit was required to withdrawal. when i started playing there games i was very disappointed what a very bad and boring games they have! games are paying out really bad, and are not exciting at all! there bonus rounds of you hit them don't do anything special no extra wilds, or other features, just normal spins. in this way gambling is really boring, and for sure with there games. the games looking very amateuristic designed. there support was friendly but also little bit annoying by keep sending message about there big match bonuses 400% 500% and other bonuses. these times, they have a super poor reputation on lot of big forums, for not paying out people, very slow with withdrawals, and failure in fairness of there games, this was tested by professional people on Table games, where some games are having not a fair payout, in the gamble feature. therefore i avoid them, and already wouldn't deposit there because of there super boring games.
I went back and deposited another $25 to give an update. Although, I had a zero balance and claimed 444% deposit bonus, somehow, I did not get it.
The live chat worked that time so I don't know what happened the first time. The live chat lady said that next time I make a deposit, just use live chat and she will give me the expected bonus. The game was less scratchy this time and I ended up reaching $100 before I lost it all. My sense is that they are still working on fixing their issues. I could not tell about the missing symbols, but based on the meager returns in the bonus rounds, I would not be surprised if there are bugs in their systems. Since I am still not sure about them, my opinion has not changed.
2 CL-Ed, coolsongss
Thanks for the detailed feedback newflorida.
Did you notice whether the slots were paying properly? We saw reports and verified ourselves that several games would not pay a winning payline if the first symbol on the line was a wild, unless the 2nd and 3rd symbols were wild as well. There were other "bugs" similar to this that make me very dubious about whether they were in fact errors or deliberate. This one is very sketchy and without being able to prove that they are doing anything deliberately dodgy I would still recommend that people avoid it.
2 newflorida, coolsongss
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
As promised, I gave Mission2Game Casino a try.
I did not have any preconceived notion about them and I just wanted to see if it was a casino that I could play at regularly.
At first I wanted to use the 444% first time deposit being advertised on the web. However, after I created an account and logged in, they were offering 777% plus 100 free spins. I deposited $25, which was the minimum that can be deposited with a credit card and I received a bonus of $194.25 for a total $219.25 in the account.
I could not figure out which game carried the free 100 spins, so I clicked on the "Live Chat" button to ask. Unfortunately, the live chat button does not work. It seems that it's there for show.
In any event, I began to play 5 wheel slots at $2-2.50 per spin (I don't play 3 wheel slots). I had great hope for this casino because I am always on the lookout for new and good ones. But, the first thing I noticed was that they didn't have many slot games and luckily I ended up trying all of their 5 wheel slot games.
Some of the names of the games bore similar names to games from other game companies. For example, they have Monster Mayhem (realtime gaming has the same name ), Fiesta and 20000 leagues (Miami Club casino has two games with the same names).
The sound of the games started okay, then became scratchy and stopped after a while. I had to close the game and restarted the software to restore the sound.
I ultimately figured out that the 100 free spins that I was given were on Fiesta. At $0.50 per spin, I ended up winning $24.90
Additionally, I won several bonus rounds and spins in games like Fast Racing, Kockout, Opulence, Night of Safari. However, the highest I won was $20.90.
Because they didn't have many games and I was not winning enough in the bonus rounds to justify playing $2.50 per spin, the games become boring to me and I was happy when everything ended . As expected, I did not come close to meeting any wagering requirements. I must admit that their wagering requirements were not that bad
Will I play there again? Not really. I did not enjoy playing there and I am even questioning their payout percentage.
I hope they do well to justify players' deposits. At this time, it's not for me.
2 CL-Ed, coolsongss
I have been receiving emails from them giving me no deposit bonuses. Since I don't use no deposit bonuses, I ignored their emails. Additionally, I didn't know anything about them. I decided that I will give them a try this week. I will leave a review about my experience.
I ended up depositing here, and find that it is a lousy online casino. I have heard that their software may be sketchy, and I ended up having a bad run of luck there. If I had heard the software is buggy beforehand I definitely wouldn't have deposited. Oh well... live and learn. Thankfully that is what sites like CL are for. 🙂
Sign-up because 10$ no deposit bonus was offered(yes, i like NDB's 😂). Live chat agent pop up and start offering me to deposit and get nice bonuses, but i am just closed it. NDB was not credited ,so i tried to contact live chat asking to credit my bonus. No one replied in 5 minutes, and i am just left website , and will never return.
Also read some bad comments about this casino around different website, so do not recommend it.