Review of Lucky Red Casino
Lucky Red Casino is a Realtime Gaming online casino under the management of the Club World Group, a formerly well respected operator of casinos targeted at players in the United States. I say formerly because we have been made aware that a change in management has seen the involvement of "consultants" associated with AffPower, one of the worst rogue operators in the world today.
Warning: under new management, linked to rogue operator
The operators of this casino, the Club World group, changed hands in November 2016 after a hotly contested legal dispute between the three brothers that were joint shareholders of the business. It has since come to our attention that the inexperienced new management has brought in external advisers that are connected with the notoriously rogue AffPower group of casinos, an organisation that has sat on our blacklist for a number of years now. We no longer feel confident in saying that it is a safe place to play due to the influence of a criminal element on casino management. We urge all players to reconsider playing at this casino for their own safety.
Software and game selection
Lucky Red casino is delivered via the Realtime Gaming software suite, which installs on Windows PCs. The casino is presented professionally and the games all feature good quality graphics and sounds. If you would prefer not to install any software or you use a Mac, Lucky Red has you covered with their "instant play" flash version of the casino which required no extra downloads or installation.
Lucky Red houses a wide range of over 70 slot machines, incorporating both the modern video slot and classic three-reel varieties. The slots are easy to play and offer bet sizes to suit both the high and low rollers. The casino naturally offers you access to the RTG network's progressive jackpot pool, with several million dollar plus jackpots on offer. At the lower end of the scale, Lucky Red also has its own "in-house" Real Series video slot jackpots which are generally paid in the range of 5 to 10 thousand dollars.
You need not pass up Lucky Red if slots aren't your thing. Aside from traditional casino favourites like Roulette (both European and American style), Craps, Baccarat, Blackjack, and Caribbean Stud, you'll also find Red Dog, Pai Gow Poker, Casino War, Let'em Ride, Tri Card Poker, Caribbean Hold'em, and Vegas 3-card Rummy.
Support and Banking
Customer support is offered instantly via live text chat, or alternatively via email which has a 24 hour turnaround time. This group is known for its solid customer service team and taking care of any issues their players may encounter. There are also toll free telephone and fax support numbers and even a snail mail address.
Funds can be deposited into this casino using credit and debit cards, bitcoin, and with various e-wallets if you are outside the United States. In my experience withdrawals are usually paid within 48 hours by this casino, though with the recent change in management I am wary that this situation may worsen given the involvement of rogue advisors. There is a $4000 per week withdrawal limit, though this does not apply to progressive jackpot winnings.
We once recommended Lucky Red as one of the best choices for RTG game fans and American players in particular. However the change in management forced by the legal dispute over its ownership and the involvement of criminal elements in advising the neophyte management is a huge warning sign that things are not rosy red at this casino. For the time being it is better avoided.
Comments
This Set of Casinos Need to be Blacklisted ASAP
They are not paying players and under a rogue company BEWARE
don't play here guys! make sure you don't waste your funds at a casino being turned into a thieving company . I've been a victim of Rogues before and i would seriously hate for anybody to be left in a similar position as myself.
I hope to head this warning while you can guys
CL - klaw
These MF ARE REALLY TRYING NOT TO PAY ME MY 8000!!! SAYING I BETTED MORE THAN THE ALLOWABLE $10!!! BS!! I WON 5000 BEING THEIR REQUIRED 10!!!
I started playing at lucky red casino online this is my very first time ever doing online gambling so I put 75$ in with a 400% bonus little did I know to even cash out on that you have to play through $18000! So I got a little upset about this when I tried to cash out at 1800.. I was told no bc I still had 9000 to playthrough. Well I end up hitting some kinda jackpot worth $5000! And I just keep on playing till I'm able to withdrawl.. I finally get there and cash out one for 6000 and one for 2000
CL-Ed
Lucky Red was one of the first online Casino's I had ever signed up for in 2014. Almost 6 years later although seemingly every review site I've read a review on them the last couple years has recommended to not play there because of Management, I can honestly say I have never once in almost 6 years had an issue at this online casino. As a Canadian Player there is a decent amount of Deposit and withdrawal methods and most importantly I have never , ever had an issue with withdrawing my winnings. I can think of one time in 17 I wanted to Withdraw over $1,000 through Ecopayz and a day later they emailed me to ask if I could use a bank wire instead of Ecopayz because they were having issues with Ecopayz higher payouts. I thought, ok here we go, but to my surprise after getting banking info set up, my winnings were in my Bank account 2 days later. Since then payouts have been fast, bonuses are really good and very friendly 24/7 customer service . So as a 5-1/2 year plus player at Lucky Red I give it a 3 out of 5 star rating. Would give it 4 out of 5 but there is no live casino games, and they only operate with Realtime Gaming so the amount of games you can play is limited. And as a Video Poker fanatic, there RTP on there Video Poker is a little bit lower then some other online casinos, however still better then most Brick n Mortar Casinos. Cheers!
2 CL-Ed, CL - klaw
I've studied Lucky Red Casino in detail and gave him a very good rating of reputation, which means he is a great casino to play. In this review, I have reviewed the appeals of players in this casino, estimated their revenue, their license, their games, the quality of customer support, whether they provide fair treatment in terms of terms and conditions, cash withdrawals and profit limits, and other factors. After all, the conclusion is, a very reliable casino.
As I know, they only had USD account in Lucky Red before.
Maybe, there was a policy change after the management changed.
It is good to know that they have ecoPayz installed again.
This casino gave me 25 dollars for my birthday and i was lucky and clear the wagering requirement and win 75 dollars ! Then they deducted 25 dollars from the free chip they gave me and i win 50 dollars ! This casino for some reason they don't have skrill and neteller payment methods but i withdraw with ecopayz so it was not difficult to withdraw ! This casino is good and know how to treat good their players
3 CL-Ed, CL - klaw, coolsongss
Lucky Red is a well known name in the world of cubes, and has high ratings among professional-players. After entering in front of you is very simple and intuitive interface on which outlines all the possible games for you to enjoy. After registration, you get great welcome bonus, which you can use for all offered games, and of course you can also add an additional second Deposit to your account and this is very simple, and I certainly recommend Skrill or Neteller!
CL-Ed
We have posted a warning against playing at any casinos associated with the Club World Group and revised our reviews for each casino in the group. The group changed hands in November and the new management has no experience in running a casino. It has since come to light that they have engaged noted rogue operators AffPower to advise them on running things. It is unlikely that this will end well, hence the warning.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Just now I sign up this casino and the CS gave me 15 free spins not really 50 NO DEPOSIT BONUS. but I accepted because its only free. I dont play slot anyway if my own deposit only when it free spins:)) I always play my deposit at tables not on slot. so if i win this free spins I will update here to inform the members that i really win and can cash out incase i will be lucky with the free spins.
Does anyone know how to redeem the no deposit bonuses from Lucky Red? There is a place to put in a bonus code, but is in the cashiers and says "redeem on bonus" but if it is a no deposit bonus, how do I do that? Do I use the live chat?
Thanks!
No, these guys are as reliable as they come for players in the USA. Withdrawal times can vary depending on where you live and the method you choose but they will pay you.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Just wanted to say hello to everyone! I am playing at Lucky Red and hoping to win enough to withdraw! Has there been any major issues with this site lately that i should know of? 🚬
Boots McPhillips - Perhaps you had previously made an account with Lucky Red and therefore can't claim the new player bonuses?
As mentioned above I checked with Club World Group (the guys who run Lucky Red) and they confirmed that all their exclusive bonuses across all their brands are current. Casino Listings have worked with this group for many years now so if you are sure that you qualify for the exclusive bonus and want some assistance in claiming it please PM me.
The casino stated that they are not affiliated with you. Interesting. I do not need their bogus offer anyhoo but thanks for offering to try working with them....most of these online "gaming" companies will never pay a win anyway. I would stick with a walk in casino if I was going to try to win at a slot machine. 🤠 Have a great day!
I discovered this casino about two years ago and at that point they offered a free chip of 15$. The wagering was really friendly yet I had no luck to meet it. I have since made a few deposits there and I do like their casino. I like that the support is professional and easy to reach and also, after I verified my account, I have had my withdrawals in a really short period of time, maximum 2 days. So even though I don't play there often, they are one of my favorite Real Time Gaming casinos because of their extensive selection of games, great support and trustworthy, as I haven't had issues with payouts. I will definitely continue to play there.
CL - klaw
I've double checked with Lucky Red and the exclusive bonuses are still valid so should have worked for you assuming you met the criteria. Can you reply to my PM so I can get your details and try to resolve this for you?
Signed up after reading reviews here and the 50 first time bonus did not work, I tried it several times and ways waited for a verification email etc, nothing, the bonus is not working anymore.
I have been signed up with this casino for about a month. I have built my balance up to over 1k but unfortunately spent it all back before I made a withdraw. The last few times I have deposited it has seemed tight but that might be because I made a small deposit.
Their reward system seems really good and so far this is my go to casino. Hoping to finally make a withdraw soon. I will update my rating if I ever get to make a withdraw and see their payout times.
CL-Ed
Oh, Sabrina,
I happen to see your comments again here.
Among the Club Worlds casinos, I felt Lucky Red and Aladdin's Gold better in game payout. The others were very very tight for me.
And all Club World casinos process the withdrawal in 24 hours or so. Don't worry about the withdrawal time.
One more thing is that there is Monday Cashback (25%, Wagering 2x, Max withdawal 10 x Cashback, and Cashback amount to be deducted from withdrawal, and maybe Tuesday 😀 ).
Good Luck 🙂
CL - klaw
I just signed up with this Casino to check it out , Used the Casinolistings.com for a $50 no deposit . I got to play for about a hour , the highest I could ever get up to was $160 , was no way able to meet the play thru as the Slots just are very tight !!!! No sure if I will decide to Deposit yet .
I do love the Slot selection and tried several out . There was no lagging in the Casino games which was nice . I haven't found a way to get it to download to my iPhone , Soo I did have to play the "Flash Version". I would love to see how long payout take , only if I could ever just win a couple Hundred . I've seen Great reviews on this Casino but at the same time I've also seen the bad ones also 🙄. I Soo wish the US would legalize and allow more Casinos to chose from here . It's my Money for goodness sake !! Hopefully this Casino will loosen up a bit and let players atleast cash out a bit . But the whole experience felt very "Controlled" from their end . Just a feeling I got 🙄 But everyone deserves a second chance I think , just gonna think on it a few more days . Will update my two star rating to a higher one if my deposit shows a more "Relaxed" Casino experience next time I play . ( If I take the Plunge) Haha
2 CL - klaw, Mistee234
I like Lucky Red, and I have won in the past, but I did have to battle them a bit for my funds. As I recall, they kept putting my withdrawal back into my fund (probably trying to tempt me to play with it, lol), but it all worked out in the end, and I do like Club World Casinos. Since my win, I find Lucky Red to have less tempting bonuses than many other casinos, and I find the slots to be rather tight there. JMHO. 🙂
2 CL-Ed, coolsongss
Happy New Year, Jackdav73,
From my experince, all of the Club World casinos pay out slightly over 24h.
Lucky Red is a very good casino, probably the best RTG. Good bonuses and graphics. I can't comment on their withdrawal speed as I did not win.
CL-Ed
Lucky red casino!
i choose to sign up there since i mentioned they where part of Club world casino group, where i have really good experiences! such as club world casino, also lucky red provide's excellent service against there players, they are fast with payments, and have running lot of great promotions, with no hidden terms or any thing bad.
there instant play version is running great, works fast and easy. they have of course the most among games from rtg loaded on there website. several times received a free chip when i only made 1 deposit there;) there support works almost always, and is friendly, helpful, fast. those are the most important things for a great customer support;) approving documents goes really fast there! they don't loose them they just received them and check them for you! all good payment options are available, even as withdrawal methods. they are a safe and great rtg casino!
CL - klaw
Lucky Red give the biggest welcome bonus among the Club World Affilates.
I tried 2~3 times and made a small wins.
My review of Lucky Red Casino. I've deposited here a few times and got to play far longer with my money than club world casinos which i had usually been depositing as of lately. Every time i deposit and if my balance is eaten up too quickly, I message live chat and they give me a free chip that is 1/2 the amount of my last deposit with 10 X wagering and 10 times max cash out (so does club world) which i find to be very generous. The live chat at lucky red and club world is, in my experience, the best ive ever known. Theres a few girls on there that are super sweet and have remembered when i was sick and asked me how im feeling. Rebecca is the absolute best...we quote movie lines and shes always amazingly nice and does everything to make sure im having fun. Ive won a couple hundred with small deposits but I never talk myself into cashing out when I should, although ive made enough winnings at points that i could have. overall at Lucky Red Casino, my experience has been an extremely pleasant one and I hope everyone else that decides to go with Lucky has the same positive experience as me. 🙂
-Kylie
2 CL-Ed, amzaphonix
PeDrone’s Lucky Red Casino Review
Casino Software
This online casino using games created by Realtime Gaming(RTG). It is operated by World Online Gaming N.V., a RTG online casinos group.
Welcome Bonus
This casino has various welcome offers and exclusive bonuses, I appreciate it – the first one is exclusive $50 Free Chip, great to begin! Then comes 200% and 400% first deposit bonuses that I rate great, but among RTG casinos these are quite often. Anyway it is one big positive for me.
Deposits and withdrawals
I used Neteller this time and once also VISA card to deposit, it was ok, just it took ~2 minutes to appear, while these 2 minutes I experienced cca 10 blackouts 😂
Withdrawal was over my limits, but its okay, I do not expect very much from a Real time gaming casino.
Customer support
Live chat support service is available, but his reactions were quite slow and delayed – don’t know if there was a “traffic jam”, or he was just lazy or tired. Really I was not able to decide because there were signs of both manners.
Gameplay
I played only T-Rex game and it ate my balance very quickly – I began with 2.50 but soon I lowered that, but as I set the stake anyhow, the result was the same – poor.
Summary
I recommend the Welcome Bonuses, they are simply great, also the no deposit bonus. Just if the casino will not pay, better stop and come back tomorrow, because in case it doesn’t pay, it probably also will not pay you at all at that time.
CL - klaw
Lucky red casino owned by club world casinos, and it is great place for playing real time gaming slots. Also there is very good welcome offer, 400% bonuses all week after joining. I lost about 300$ for my first week, taking this bonuses. But then my luck changed, and i have couple of good wins, and after few months of rare playing i had more than 1.000$ in withdrawals. With this casino everything is good, and also there is of course one thing that real time gaming casinos love to do - giving many bonuses. I am played at lucky red more than on other sister casinos, and on birthday get phone call. Casino management congratulate me and give 100$ bonus with 5 x wagering requirements without any withdrawal restrictions. I withdrew 340$ from this offer, and get paid on next day. That was very good birthday gift, i wish all casinos at which i played few times make me same gift, i could withdrew a lot of money in such case. Withdrawals are very fast for real time gaming casino, and customer support is surprisingly good. Everything is good, and this is my favorite real time gaming casino, i am not greedy for stars.
CL-Ed
Lucky red casino is owned by club world casinos brand, it is very strong group of online casino, generally i think if every player will vote, this group will win a title of best RTG operator, and i of course usual player in such casino, i like to play in reputable places. There is no any minuses from me for this casino, so everyone enjoy only pluses.
+ Software. Instant play is not interesting, but i think very low % of players use it, so it is can not be minus. Application that downloaded is much more better, and everything there is awesome.
+ Customer support. It can be easily nominated to the title best CS in RTG casinos. Live chat is awesome, email CS like at many other online casinos i even did not try, it is not needed when live chat always open and provide good service.
+ Promotions and bonuses. Only in this group of casinos and at lucky red directly i was able to get 50-100% bonuses with only x 1 wagering requirements. It is just a gift from casino, and it is great bonus.
+ Withdrawals. Lucky red and all club world group is fastest paying casinos with RTG software. You will not find any other such casino with withdrawals within 1-2 days.
Final mark.
Just awesome casino,nothing else.
CL - klaw
Thx for explaining 😉 Now understand well 🙂
While the % match and dollar amount are smaller, the 200% up to $300 exclusive bonus is geared towards players who like table games....we try to spread the love and make sure all players are looked after 🙂
mrocharon
First before writing my review, I do not understand clearly the reason, why deposit bonus exclusive for Casino Listings is actually exclusive - as I see, this bonus offers 200% up to 300 bucks, but another (and not exclusive) bonus promises the player 400% up to 10 thousands, and finally the wagering requirements are lower by the 400% bonus - anyone ? 🙂
I remember playing at this casino with 400% first deposit bonus, while in comparison to overall online casinos it is VERY generous bonus, that is on the top of the Mount Everest - if we compare only with Real Time Gaming software casinos, it is not that rare (some of them does offer even higher). So I claimed this bonus and I did some magic when my 30$ deposited became 150$ 🙂 The only problem was to wager it succesfully .. so I played (mostly Aztec Treasure, since that gameplay it is one of my favourite Real Time Gaming slots 😀 and finally wagered (with remaining amount around ~900$ !)
But then came ID verification time period, and as I was waiting, I was getting more and more greedy and every day I tried my luck again - always play off some money from the amount. When I realized that the only remaining balance is 250$, I told myself that I must get back into thousands 🙂
And at this point ends my journey to withdraw.
4/5, because there were not much of negatives, except my greediness 🙂
CL - klaw
Great review and really great place, just one correction ;P Aladdin's wishes it is RTG slot (which i really like), and another casino in this group it is aladdin's gold casino. Just correct because imagine someone read your review and think ' Oh, another casino in this group, i should find it' 😂
CL - klaw
Lucky Red is a fabulous online casino, and is owned by the same people who run High Noon Casino, Aladdin's Wishes, and Club World. I ended up visiting the casino for the first time in order to claim my $50 free chip, which lasted a long time but eventually ran dry. I was so impressed with this casino that I ended up depositing $100, which went much further with my 200% match bonus that I claimed.
I played tons of slots here, and some games are certainly better than others, but I was able to latch on to some great games such as Triple Twisters (which I play at every RTG casino I visit), and was actually able to meet my playthrough. I also played blackjack, which was great and saw me boost my balance by enough to warrant a nice sized withdrawal from the casino.
I had to submit identity documents, but I got a paper check sent to me, which was cashed without incident.
This is definitely one of the more secure US friendly casino groups out there, and I think that everybody should claim that free chip to give it a try.
2 CL-Ed, belaff
This is of my favorites. I've always done well with the world group casinos hopefully I'll get a big win again soon
CL-Ed
Lucky red casino use games from real time gaming and it is very popular in USA because they not allowed by goverment and laws to play net entertainment and microgaming or playtech and other slots. I play at lucky red casino once per month when get email with 100% bonus. Also casino send other bonuses but less than 100%. Also real time gaming slots very poor in my opinion i play every month from time i join and have only one withdrawal and this is stupid of course. I usually play paydirt slot game because this is best game at real time gaming i see many wins on this game from other players but i never win anything good. Only one time year ago i get 'strike it lucky' feature and win 600$ and withdraw it. Withdrawal took 2 days and casino verify my account from documents that i send to email and also they make phone call to me asking different questions. Customer service is good and working all the time i needed assist from casino. Bonuses usual but low and also casino never had any promotions just bonuses. Slots cold and it is hard to win at this casino. I continue play with my 100% bonus every month and hope i win something.
2 CL-Ed, CL - klaw
You can play here doc. This casino takes US players.
awesome!! just wish i could play the euro casinos again 😢(
Hi, i hope you will enjoy my review of lucky red casino. This casino is powered by real time gaming software, and it is belongs to club world group. As i told in another review of casinos in this group, i told that i had accounts in all of their brands and never had any problems. Lucky red have cool welcome offer, it is 400% bonus on all deposits withing first week after sign up. I lost in this first week probably 400$ or so trying to get some profit from this bonuses, but unfortunately come in to very bad run without any chance to get some nice wins. But after this i somehow managed to cover my losses and even come to good + and i am still up with this casino, they very good, send me bonuses on email, sometimes it is freechips, also when new slot coming up they giving freespins on it. I like this casino and never had any problems with them, and it is looks very decent.
Support: 24/7 always happy to assist you if you in trouble.
Software: Real time gaming.
Withdrawals: Average is around 24 hours, but usually much more faster.
Promotions: Generous, many deposit bonuses come to email inbox.
Hello. Lucky red casino is real time gaming powered casino, which also in a one group with few others, and the name of the group is club world casino. I am myself think that it is one of the best real time gaming group of casinos, even i believe they are just the best. Lucky red casino offers very nice bonuses to all new players, no deposit bonus for all new players, and if you depositor - no problem, you can get 400% bonuses on all your deposit the whole week after you register. I believe this is amazing welcome offer, and probably best real time gaming casino offer i ever seen, so of course i will count them such welcome offer for a one + star. I play at this casino from time to time, have few withdrawals, and never had any problems, so i definitely recommend this casino to everyone.
Support: Amazing, fast, responsive. No problems at all.
Withdrawals: They make very nice things in a past years, and now withdrawals usually comes on next working day. Amazing for real time gaming.
Software:OK!
Lucky red casino deserves 4 stars, but their welcome offer is amazing, and i give them 5 stars.
I think you may have misread that above Abaco - we mean cheques are available for withdrawals only (i.e. you can't deposit using a cheque). There are several other withdrawal methods listed above that.
That said, casinos servicing U.S. based players are constantly changing their payment methods so it can be hard to keep things up to date! Thanks for the feedback.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
I have had no problems with this casino at all. They pay quickly and I like that they have "pay my card" so it goes right back to my account with on hassles and verry little wait.
You say only withdrawal is check. Not True
CL-Ed
I have managed to get verified at every casino I have ever played at but not this one. I have tried for months to get verified giving them every almost every piece of ID I have and making sure they were of the highest picture quality. However, unfortunately this casino uses it as an excuse not to pay you. I can recommend almost every other casino EXCEPT this one. Do NOT play here because they dont pay. If you lose they will take your money without ever asking to verify you; if you win basically you have more chance of winning the lottery than getting verified. Its a scam and I would like to report this casino so that people do get conned the way I did.
I went by your rating on Lucky Red, but I should have read the comments before depositing. I've be playing these games for a while and I don't believe l lost my deposits so quickly as I did at this site. Games VERY tight and they are NOT generous with free chips and I don't consider 75% top offer on deposits generous either. No additional free chips allowed. I think I will stick with land based casinos and forget the internet based ones.
2 CL-Ed, Sabrina3939
Wow!! Thanks!! great bonus!! 😂
The following is a transcript of your chat session.
General Info
Chat start time Aug 31, 2012 7:13:54 PM EST
Chat end time Aug 31, 2012 7:22:44 PM EST
Duration (actual chatting time) 00:08:49
Operator Jon
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Jon'
Jon: Hello, how are you today?
Jon: let me look
Jon: we still need a copy of your ID, utility bill and credit cards
Barry : I have submitted that once with the form. Did it not come through
Jon: the note from the cashier only states we got the actual faxback form
Barry : I will forward a copy of that tonight. After that how long before I will see it reflected in my accounts
Jon: the cashier is not back in the office now till monday morning
Barry l: O.K. does that mean it will be reflect by monday night or will it take more time than that?
Jon: usually it takes 1 working day for the documenst to be checked
Barry l: and
Jon: then you will be informed and then you can start making withdrawals once approved
Barry : So after Tuesday assuming that the documents go through I can ask for a withdrawal. Once I make the request how long will it take to be reflected back in my account. Make your best gues here. 1 hour a day 2 days week?
Jon: once approved 3 - 7 working days to be with you
Barry l: Thanks, Hope you have a great weekend!
And now its September 17, still no money! I will post when I do.
Sorry to hear about your experience tarpspod. there are quite a few members on CL that LOVE lucky Red. I didn't have that great of an experince with them but I was REALLY green on online gaming and didn't understand all the rules. I have yet to be back there but Hope777 does very well there so I might try again. OH BTW welcome to the forum. 😀
Got a good 400% bonus for putting money in, Transaction was flawless. Did the 12K play though and tried to take my winnings out. Faxed the paperwork in 3 times and was told "it was to light, to dark, to hot, to cold". No call back or e-mails that paperwork was not approved. When I called the fist time they told me to check my spam folder as they where sure it was sent. Not there, but in my regular e-mail was a new message on a bonus. So I figure they never sent it!
So after 2 weeks of complaining and faxing and calling, they tell me. Oh just e-mail the forms and paperwork to our cashier. What? Why didn't you tell me that 2 weeks ago. So now after all that the cashier says we can approve on the spot. O.K. thanks I am at work and will not use that computer, so now I am waiting another two days for MAYBE the transfer of money back into my account.
Slots where fun, payouts where good to fair, machines not to tight. But what use is the money if you cant get it back.
Read and act accordingly! Very nice customer service on the phone, but the inaction on paperwork is a game killer for me!
CL-Ed
lucky red casino took my 50 dollors bonus away saying that my computer allready had the bonus by a person name pam. There no Pam that lives at my house. I am the only one who uses my computer. The bottom line is Dont give them your money
DIK_Fester
Not to my knowledge - it only seems to be this group. They claim the policy is for reasons of responsible gambling and caring etc but my hunch is that they got hit by a bunch of clever students who creamed them using bonus offers at some stage.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
wow, the no deposit code "casinolistings.com" for new players works 100%. lets try this casino... thanks for the code.
Wow. I really do learn something new every day here, and now I have to say it again, lol!
I have never heard of a "no students" policy before on any site, poker or casinos. That seems extremely unfair. Do many casinos have this policy, CL-Ed?
I have to report that Lucky Red paid me promptly, and this was the first casino I was ever to make a withdrawal from. I am a U.S. player. I withdrew $350.00, and my documents were accepted and approved very quickly, and the money was into my bank account within three to five business days.
I know others have had different experiences, but I that is my experience with Lucky Red, and as a U.S. player.
@ abby1234: Thanks for sharing your gambling experience here. This is an eye opener..
DIK_Fester
Yes they have a "no students" policy. Whatever the reasons behind the rule (my guess is organised advantage play from students at universities), it is their casino and they can disallow whoever they like from playing. In my experience these guys always pay quickly (i.e. within a day or two). However I am not in the USA which makes a huge difference to their ability to transact with you.
DIK_Fester
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Do not recommend it. I guess you are not allowed to go to school and receive an education and gamble at the same time. Customer support told me it would take 14 business days to get my money credited back into my bank account. 14 business days? It's only 20$ for goodness sake. Imagine if you win a little money how long it would take.
have u recieved any payments yet. i would be mad. i hate not having microgaming in us anymore. i played at captain cooks all the time and won over thirty grand and they paid me quickly. this casino is listed four stars and now iam scared to play. good luck to u. lisa
This casino does not pay i won 5215.00 on dec 25,2011. My account was verifed on Jan 2,2012 today is Jan 10,2012 still have not received the first nickel. i have attched a few of the excuse emails that have been exchanged back and forth. Does anyone know what gaming commision this casino needs to be reported to? This casino didnt have a problem taking my money when i deposited but they sure have every excuse in the world no that its time to pay. I would not deposit any money with this casino as it has turned into a nightmare and makes me never want to play online again with anyone.
Hello Kevin,
How are you?
I do apologise regarding the wait, the cashier have been extremely busy and there is a slight delay with the withdrawals being processed at the moment.
They are trying their best to get these approved as quickly as possible.
Hopefully this should be done by the end of the week for you.
If you are having any difficulties or require any assistance please do not hesitate to contact our friendly team, who is available 24/7.
Kind Regards
Natasha
Customer Support
Lucky Red Casino
"Entertaining the world"
Our Toll Free no: 1-866-513-0857
Hello Kevin,
How are you?
I do apologise regarding the wait, the cashier have been extremely busy and there is a slight delay with the withdrawals being processed at the moment.
They are trying their best to get these approved as quickly as possible.
Hopefully this should be done by the end of the week for you.
If you are having any difficulties or require any assistance please do not hesitate to contact our friendly team, who is available 24/7.
Kind Regards
Natasha
Customer Support
Lucky Red Casino
"Entertaining the world"
Thank you for contacting Customer support.
Just checking your account all your documents have been approved for you now.
So your withdrawal should be processed for you this week I do apologize for the delay but because of the festive season And bank holidays the cashier have not been in the office.
Please do not hesitate to contact us with any questions or queries.
Kind Regards
Julie
Customer Support
LuckyRed Casino
"Entertaining the world"
Our Toll Free no: 1-866-513-0857
Our Toll Free no: 1-866-513-0857
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