Llama Casino is an online casino established in 2011 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Bunbury Ventures N.V. and is registered under the jurisdiction of Curaçao. Last updated: July 1, 2019.
Casinos and llamas. Two things that I have probably never read in the same sentence, let alone finding a casino with Llama in its name. In these days of crazy, weird, and downright nonsensical casino names, clearly I should have known better! Llama Casino is an online casino that recently opened its virtual doors to players from around the world, offering a variety of games from different suppliers along with a selection of live dealer tables. Its mascot is naturally a jolly looking cartoon llama. I know, I know. Stick with me folks as I take a trip to llama-town.
My first impressions of the Llama Gaming website were mixed. They have the aforementioned cute llama mascot but the rest of the stock art used on the page goes for the sophisticated, elegant, classy, European establishment filled with attractive models that don't wear much kind of look. It doesn't really fit together with a hairy animal that spits.
The games at Llama Casino are provided by suppliers including Net Entertainment, Micrograming, and Betsoft, with live dealer Blackjack, Baccarat, Roulette and Keno games from Ezugi. The casino packs them into a presentable format with a menu of categories on the left and a grid of games on the right. It looks dated but it is easy to navigate, and I was able to register a new account and deposit funds within just a few minutes. If you are the type of player who wants to play on the go, they have a separate mobile betting site that is compatible with both smartphones and tablets.
The slot machine selection is extensive at Llama Gaming, but sadly sports a number of games from rogue providers. Casino Listings advises people to avoid Pragmatic Play (aka TopGame) slots due to past "malfunctions" that remove wild symbols from the reels, the huge number of outright rogue casinos that operate using the software, and various other unsavoury incidents involving this software company. And then there is Betsoft, which we also advise you to avoid due to various progressive jackpot shenanigans that we discovered.
The table game selection is also very healthy at Llama Gaming, with 24 different games available for you to try. You will find classic casino staples such as Blackjack, Roulette, Baccarat, and more mixed in with some specialty games that you don't see too often also sprinkled in. Table game fans will also enjoy the Ezugi live dealer Blackjack, Baccarat, Roulette, Keno, and Lottery games, which broadcast games from a studio right to your screen. Video poker is also well handled, with over 15 games on offer. There are also several variations to allow players to test their luck at 4, 10, 25, and 50 hands at a time.
Banking options at Llama Casino run the gamut from credit card to e-Wallet, and bank transfers. While there are enough banking options to satisfy most punters, the payout times are not very impressive. Wire transfers have payout times of 5-10 business days, while a check can take up to 4 weeks to arrive. If you have the option of using a Neteller or Skrill account, that is the preferred option with the casino claiming payouts are authorised within hours. This did not eventuate, at least in my case, with me waiting a couple of days to see my test withdrawal paid via Neteller. There is also a €10,000 rolling monthly withdrawal limit that prevents you from withdrawing more than that in any consecutive 31 day period, though thankfully any progressive jackpot wins are exempt from this limitation. Those of you that like to claim bonuses should be aware that the casino caps the amount you may withdraw from all deposit bonuses: up to €5000 from a bonus less than 200%, and up to €10,000 for bonuses over 200%.
Customer service is available by email or phone during UK business hours and have recently added a live chat facility.
Unfortunately, I was disappointed to see that Llama Gaming does not promote fairness via outside auditing of their site. The casino has upgraded their Costa Rica business license to a Curacao license which is, let's be honest is a minor step up. Llama now have some responsible gaming options whereby players can set deposit limits or temporarily self exclude for up to 6 months. There are also links to support groups for players that that are concerned about their gambling habits.
On the surface Llama Gaming is a decent-looking site, but there are some very serious problems that I have with this casino. The collection of games is nothing spectacular, and the inclusion of Betsoft and Pragmatic Play games is a downright turn-off. There are also some real issues when it comes to the casino's lack of licensing and transparency. Those issues, combined with slow payouts and caps on deposit bonuses, end up leaving Llama Casino as a place you should probably give a miss.
These are the current progressive jackpots at Llama Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.