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LeoJackpot Casino Review

LeoJackpot is an online casino established in 2013 with games supplied by Evolution Gaming, iSoftBet, and Net Entertainment. It is operated by SoftBet Ltd and is registered under the jurisdiction of Malta. Last updated: October 1, 2014.

usThis casino is no longer open.

4

rating: Very Good

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Closed

Review of LeoJackpot

LeoJackpot Casino is a browser based internet casino that provides a variety of casino games from Net Entertainment and iSoftBet, along with a live dealer platform provided by Evolution Gaming. The casino is licensed in Malta and as such it is operated by a Maltese registered company named Soft Bet Limited. Is this a must-play spot, or are you best off finding another casino for your fun?

Software and games selection

LeoJackpot is a casino that features software from multiple providers including the above-mentioned developers. Net Entertainment is the most recognisable of these software providers, and judging by the regularity with which we are seeing the games in our reviews, casinos featuring their games are popping up all over the place. There is a good reason for this though. Net Entertainment produces some of the most attractive and playable slots and table games on the market today. At LeoJackpot you can take your pick from dozens of different titles, including the likes of popular slots Starburst, Gonzo's Quest, Jack and the Beanstalk, and Eggomatic, along with licensed titles such as Creature from the Black Lagoon and South Park. It is good to see that LeoJackpot also boasts a full set of local Net Entertainment progressive jackpots, along with potential multi-million Euro games such as Mega Fortune, Arabian Nights and Hall of Gods.

We know Net Ent games are great, and there are probably very few of you out there that are yet to try them. So you will understand when I say that I was more interested in checking out the games from iSoftBet. The iSoftBet collection of games is extensive and covers everything from slots to video poker, to table games and virtual sports. It features some licensed slot machines such as Bruce Lee, Basic Instinct, Rambo, and Jackpot Rango. I was surprised to say the least to find a game I recognised called Kobushi. Not because I have played it before, but rather that it is based on an animated children's TV show about a sushi restaurant where the food comes alive after hours. Most casinos and game developers won't go near children's themes, unless its to appeal to people who were kids in the 80s or earlier, and I think with good reason. Aside from the slots, there are many variants of blackjack, roulette, and common table games, along with several virtual sports games which simulate a knock-out style football tournament for example.

The selection and variety of games is great, however the site could use some improvement in making the various games more visible. Trying to find a specific game requires you to first select the section of the site you want to be in from one of three - "Casino Net Ent", "Casino Leo", or "Live Casino" - and then perform a search and/or filter operation. There is no singular search function that covers all the games on the site. It is not clear to me why they maintain a separate "Casino Net Ent" and "Casino Leo" section either, especially considering a small selection of the most popular games are mixed together on the home page. Aside from those two options, the live casino section at LeoJackpot offers live streaming versions of Roulette, Blackjack, Baccarat, and Casino Hold’em. These are broadcast from studios run by provider Evolution Gaming.

Banking and customer support

LeoJackpot has the major banking options covered for online casino players, including the standard credit cards and e-Wallets that punters use on other sites. I didn’t have any issues moving money into or out of the casino, with my test withdrawal to a Skrill account handled within 24 hours of submission. One thing to note is that in order to even request a withdrawal at LeoJackpot, you will need to submit your identification documents. Until you do so you won't even have the option of withdrawing, so the best thing to do is to contact support and submit your documents as soon as possible after registering. It was good to see that when I did submit my documents, I was approved in a matter of hours. The casino claims to process all withdrawals by 1pm the next business day after submitting and my experience lives up to that claim. I did note though that they do not process withdrawals over the weekend.

Customer service is available through telephone, email, and instant message, though the live chat and telephone support is not available 24/7. I submitted an enquiry by email and had a reply within the hour, and the live chat folks were helpful when online. I needed to talk to support because the welcome bonus is automatically applied and cannot be forfeited via the software as we have seen at other casinos recently.

Security, fairness and terms analysis

The entire LeoJackpot casino site operates under an SSL connection which means that all communication between you and their servers, including gameplay, registration, and financial transactions are encrypted. Unfortunately they still rely on an email process for identity verification and in future it would be preferable to allow members to upload these valuable documents over a secure connection rather than relying on email. As usual for Net Entertainment games, the theoretical RTP numbers are published in each and every game's help file which you can access by clicking the question mark icon in the lower left of the game window. The iSoftBet games do not reveal their RTP values, and the casino does not publish them anywhere else, nor any kind of retrospective audited payout figures.

There were one or two other minor concerns I had with this casino. Firstly, the site claims at the top of every page "Safe and secure gaming since 2004", but an archive search shows that the site was first indexed in 2013, and the casino support confirmed with me that the site was indeed launched in 2013. Maybe this claim relates to other sites run by the same people, but there is no evidence that this is the case on the site, and the claim just appears to me to be deceptive. In addition the terms and conditions document is dated August 2011, which is well before the site was launched. Again this could be the case that it was copied from another site run by the owners, but the fact that it has not been updated for such a long time, and that it includes multiple references to bets placed on sports which you cannot do through the site currently, looks sloppy. For example it appears that the maximum win a player can make at the casino is €25,000 in a single day or €50,000 in a week, but the way that the T&Cs are worded I cannot be sure that this limit is only meant to apply to sports bets which it appears the site used to accept in a previous incarnation. Nor does it say whether this limit applies to progressive jackpots, and with Hall of Gods worth €3.7 million currently, common sense would suggest that it should not.

Conclusion

I ended with strangely mixed feelings about LeoJackpot. My experience in playing, interacting with support and withdrawing was first class. However the organisation of the site could be improved a little to make it easier to find certain games, and the T&Cs needs a major overhaul to remove the references to sports betting and to clarify things like win limits and whether they apply to the casino games.

This casino is no longer open for business.
9 replies • Last post

Comments

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 339
Rated this casino
80
1 October 2014 - 2:29pm
#1

Leojackpot Ok, i admit this from begin, that i will rate this one with 5 stars. Actually, this is typical online casino with netent software, but i win here with first deposit, and in short i liked how everything goes. First of all deposit bonus was received without problems. BIG NOTE: you can't cancel your bonus, no way, only to contact support. Live chat did not work 24/7, so during a night if you do not wish to play with a bonus it is big problem. About Ed comments that it is hard to find games - no, at left menu choose netent games, and on next page there will be searching box, no any trouble. I was surprised that casino did not have table games... That was really painfull for me, i really did not understand why. Probably now they add it, but still it was no any table game when i played, strange. Withdrawal can not be requested without verified documents. Good thing that it is possible to upload documents at website, verification took something like 3-4 hours, that was really quick. Withdrawal was paid next day, like live chat promise me, so they are definetely not liers. Bonuses are regular and good.
Ok, i changed my opinion while writing, it can't be five stars, 4 right now.

1 member gave thanks for this useful post: CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7204
Thanks given: 3360
Thanks received: 2723
7 October 2014 - 4:45am
#2

What I meant about searching for the games is that there is no single search box on the home page that searches through all the games on the site. Like you said, you have to pick the Net Ent section or the iSoftBet section first then search in amongst those games only. The problem is if you found a game on the home page and don't know which section it belongs in, next time you come back if its not on the home page any more, you're going to have to go hunting to find it again.

1 member gave thanks for this useful post: belaff

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
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bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 339
Rated this casino
80
7 October 2014 - 7:35am
#3

Yes...but...Come on, who nowadays did not know if this game netent or no? Smile

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
100
12 October 2014 - 9:01pm
#4

Leojackpot casino is one of my favorite netent software casino. Awesome things happens here, and i would like to say that their recent promotion with climbing mountains was awesome, i claim all bonuses that was offered, and even won two times from this bonuses. What i can say about leojackpot casino? First biggest good thing that come to my mind it is lot of bonus offers, this is in what i am sure. Rare netent casinos give many bonuses, but leojackpot give even more, at least for me. Not a problem to claim 50% or more reload bonuses, and also all promotions are very well done and interesting, and usually reward with some free cash. Withdrawals never took long for me, usually it took 12 or so hours to see that i get paid to my skrill account. Really have nothing bad to say about leojackpot, awesome place with everything awesome. Of course it can be a minus that there is no microgaming slots, but when i am sure that i will play netent games this is one of the best choices for me, because here i can get good bonus, and even if i did not win casino give me some freespins few days later.

1 member gave thanks for this useful post: CL - klaw

skPeDrone
Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks given: 0
Thanks received: 117
Rated this casino
60
17 November 2014 - 9:02pm
#5

PeDrone’s LeoJackpot Casino Review
Casino Software
This Leonline casino using games created by Net Entertainment, iSoftBet and Evolution Gaming. It is operated by SoftBet Ltd. Personally I don’t like this casino because its related to LeoVegas that restricts my country from claiming bonuses.

Welcome bonus
The match bonus is 100% but the “up to 250” free spins offer (depending on amount deposited) is very likeable to grab customers to claim it. Anyway its comparable to another casinos, but its slightly above the average of offers. My country is restricted from it as well, so it doesn’t matter for my rating at all.

Deposits and withdrawals
There are lots and even more deposit and also cashout options, but as I found out it really restricts me from bonus, I was angry for that but anyway deposited 30 (hoping for bonus, but nothing at all Sad ).
Also no withdrawal, and maybe its well, I don’t have goodimpression by this casino.

Customer support
Live chat suppservice is - available!. Live supports are where ? dunno but they are ready to help as well, but absolutely not 24/7; I wondered if they are not online less time than they are online because almost everytime when I needed something, they were off. I don’t like this when happening! Smile Weak, 24/7 is one of the basic things at casinos.

Gameplay
I played Twin Spin a bit but then switched to Reel steal – 0.09 to 1.80/ spin, first it paid me (0.09 stake paid 25euro on one spin) but then got cold on higher stakes and I was dead.

Summary
I recommend the casino ONLY if you are eligible to claim also ! the bonus ! Otherwise dont and go away - you are going to claim REALLY NO BONUS and that is by netents , mainly at first deposits, disappointing.

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 430
Rated this casino
60
21 November 2014 - 2:17am
#6

This online casino provides various online gambling software providers, beginning with NetEnt and continuing with another few casino softwares, that do not make much sense at all in comparison to NetEnt.
This casino has on the first glimpse very unusual design and layout, it looks very similar to responsive layout design which is primarily desiigned to work well on portable mobile devices, but it reminds me a bit the LeoVegas casino which was a big disappointment - it did not offer any bonus to my country (and few other) at all, NO ONE!
Unfortunately this casino practices the same rule. Okay, big minus but it could still be 4/5:)
The most important software for me here is Netent, so despite I was eligible for no bonus I deposited 20 bucks here to try - I started with starburst and switchedd to Dead of Alive, and there I stayed until the zero - but first I came onto ~150 bucks as well but it was too low amount to withdraw Smile

I rate it 3.5/5 because of the bonus and live chat missing! Uhm but that is too many things and only 1 star... okay, I rate it only 3/5. But I enjoyed the gameplay and the design was also good look-and-feel Smile

1 member gave thanks for this useful post: CL - klaw

krcoolsongss
Slots FanSlots Fan
Joined: 2 Dec 2014
Posts: 1353
Thanks given: 874
Thanks received: 616
5 October 2015 - 11:21am
#7

Oh, this casino seems to be closed very recently. It looked Ok, though.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7204
Thanks given: 3360
Thanks received: 2723
5 October 2015 - 11:19pm
#8

Yes indeed. Would you believe that it turns out that they were controlled by the Mafia.
http://www.casinolistings.com/news/2015/07/betting-network-licensed-malt...

1 member gave thanks for this useful post: coolsongss

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
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krcoolsongss
Slots FanSlots Fan
Joined: 2 Dec 2014
Posts: 1353
Thanks given: 874
Thanks received: 616
6 October 2015 - 2:49am
#9

Oh, it is a very surprising news. I did not make a deposit but it was kind of in my future list.

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