Lake Palace Casino Review
Lake Palace Casino is an online casino with games supplied by Saucify. It is operated by Grand Privé Group and is registered under the jurisdiction of Curaçao. Last updated: August 22, 2011.
Review of Lake Palace Casino
Lake Palace Casino is one of the casinos owned and operated by the Grand Privé Casino Group, one of the more established casino groups in the industry. However, it was blacklisted by us in December 2008 due to the termination of contracts between its parent company and thousands of affiliates and business partners.
Blacklisted - Parent company no longer pays the bills. Financial trouble?
In November 2008, the Grand Prive Group, along with all other Microgaming operators, pulled out of the US market for new players. However Grand Prive went one further and shut down their affiliate program while continuing to service existing players. The end result is they will no longer service their contractual obligations to their affiliates, advertisers and business partners. This looks to us to be a desperate move by a company looking to cut costs by any measure possible, so we urge all players with outstanding balances at these casinos to exercise extreme caution and withdraw your money while you still can.
Update April 2010: In another worrying sign, they also recently switched software providers from premier (and most expensive) supplier Microgaming to unheard of (and presumably cheap) BetOnSoft.
Software and Games
Lake Palace’s games are pioneered by Microgaming Software, a known provider of topnotch games that will surely have you playing on. The graphics are crystal clear and the sounds are crisp, thus giving you an enjoyable gaming experience. Play table and card games like craps, blackjack and roulette to your heart’s content. Also, there are video poker and slots games, some of which were customized to be unique.
Customer Support Service
Through e-mail and live chat your questions will be directly addressed as soon as it is reached by the 24/7 customer support staff of Lake Palace. Even better, the answers will be served straight off the grill and with all honesty. Lake Palace also has a toll free telephone service, making the establishment of contact much easier than other online casinos.
Payment Options for Lake Palace Casino
The effort of Lake Palace Casino to reach out to its clients does not go unnoticed. This is especially obvious in the ways through which you can process your transactions. You can do so using Neteller, Check, Payspark, Ciasdel, Firepay, Usemybank and major credit and debit cards.