Lake Palace Casino Review

Lake Palace Casino is an online casino with games supplied by Saucify. It is operated by Grand Privé Group and is registered under the jurisdiction of Curaçao. Last Updated: October 21, 2023.

Warning! This casino is blacklisted and should be avoided.


Our rating: Very Bad


Review of Lake Palace Casino

Lake Palace Casino is one of the casinos owned and operated by the Grand Privé Casino Group, one of the more established casino groups in the industry. However, it was blacklisted by us in December 2008 due to the termination of contracts between its parent company and thousands of affiliates and business partners.

Blacklisted - Parent company no longer pays the bills. Financial trouble?

In November 2008, the Grand Prive Group, along with all other Microgaming operators, pulled out of the US market for new players. However Grand Prive went one further and shut down their affiliate program while continuing to service existing players. The end result is they will no longer service their contractual obligations to their affiliates, advertisers and business partners. This looks to us to be a desperate move by a company looking to cut costs by any measure possible, so we urge all players with outstanding balances at these casinos to exercise extreme caution and withdraw your money while you still can.

Update April 2010: In another worrying sign, they also recently switched software providers from premier (and most expensive) supplier Microgaming to unheard of (and presumably cheap) BetOnSoft.

Software and Games

Lake Palace’s games are pioneered by Microgaming Software, a known provider of topnotch games that will surely have you playing on. The graphics are crystal clear and the sounds are crisp, thus giving you an enjoyable gaming experience. Play table and card games like craps, blackjack and roulette to your heart’s content. Also, there are video poker and slots games, some of which were customized to be unique.

Customer Support Service

Through e-mail and live chat your questions will be directly addressed as soon as it is reached by the 24/7 customer support staff of Lake Palace. Even better, the answers will be served straight off the grill and with all honesty. Lake Palace also has a toll free telephone service, making the establishment of contact much easier than other online casinos.

Payment Options for Lake Palace Casino

The effort of Lake Palace Casino to reach out to its clients does not go unnoticed. This is especially obvious in the ways through which you can process your transactions. You can do so using Neteller, Check, Payspark, Ciasdel, Firepay, Usemybank and major credit and debit cards.

Warning! This casino is blacklisted and should be avoided.
5 replies • Last post


idEndro Nawawi
Silver PlayerSilver Player
Endro Nawawi's picture
Location: Indonesian
Joined: 23 Oct 2017
Posts: 414
Thanks given: 150
Thanks received: 90
Rated this casino
5 November 2017 - 4:15pm

Yes alright,they bankrupt,I have money in account on this casino 25$,my win not pay since 2015

Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3896
Thanks given: 344
Thanks received: 1139
Rated this casino
25 May 2016 - 10:30pm

I am a little surprised to see Lake Palace casino as blacklisted, I thought they were just average Saucify casino, but now, seeing this, it makes me happy that I didn't put any money in my player balance there. I played there about a year ago with some free spins. I do remember there were some odd terms about the bonus, you can't claim the bonus if you've done it in their sister sites and I believe that if a player isn't careful enough, they might get into trouble. For me all their group casinos seemed the same, I have never had positive withdrawal experience with any casino that offers Saucify games (Lake Palace, Jupiter Club, Grand Bay). They are definitely not worth trying, the game selection was quite poor too and support wasn't professional and couldn't answer to me when I was asking bonus terms and which games I could play.


Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
17 September 2014 - 6:07pm

Lake palace online casino is one more casino in group of betonsoft casinos, i played at all this casinos(to collect as many bonuses and offers as i can). I see that all this casinos is blacklisted, but my experience was not so bad, and in general i even think that it was positive. But that was long time ago, unfortunately. Like usually i will start with listing pluses and minuses.
+ Software. I never tried instant play games at this casino, and always use download application. My experience with it was very good, and my gameplay experience is great. I never had any troubles with it, all games run very good.
+ Customer support. I think it is hard to believe for someone that i had happy experience with customer support at blacklisted casino, but it is true. I did not have any troubles with live chat, and actually i did not have troubles so did not need to contact live chat.
+ Bonuses and promotions. Like other casinos in this group there is different deposit bonuses, freespins, and also different races and challenges(at which i did not believe).
And one minus.
- Withdrawals. At time when i played, withdrawals could take up to 7 days. For moneybookers payout it is too long.
Final mark.
That was good casino...Somewhere in past.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
20 July 2014 - 12:24pm

Lake palace casino it is one more in group of grand bay casinos with bet on soft software and i say i play in all this casinos and have not so bad experience also lake palace casino was only one casino in this group from what i was able to payout my winnings. Lake palace casino similar to all other in this group and allow to download software on personal computer. bonuses and promotions is good and interesting but i remember good that wagering for bonuses is very big here and taking very big bonus with very big wagering it is not the smartest idea i think. I was able to win 150$ from 20$ deposit and therefore i was able to see how casino payout my winnings. Verify take for casino 4 days it is not very fast of course but still faster that many other rogues casino and also it was needed for casino 4 more days to send me my winnings. At least i did not have any cheating or unfair things from casino and get my winnings in acceptable by me time. But of course i can not say it is safe for playing casino and suggest you to deposit no it is not the safe casino better choose some other casino brand with better software.

CL - klaw

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
12 June 2014 - 2:22pm

Another one casino which owned by grand prive group, this is rogued nowadays group, which in past was group of microgaming casinos and they was, but since USA players was pulled out, casino changed software to betonsoft and make steps in absolutely wrong direction, and therefore now we see result of their changes - their rogued here, and also not welcomed by any experience players.
I played at this casino only once, when they give away no deposit bonuses across all grand prive network, that was not just no deposit money, there was 30 freespins each 1$ value. I spend probably 2-3 hours playing with their no deposit bonus, have a lot of fun, because betonsoft games are not so bad i think, but finish with zero. It is pity, but i can't remember any good casino which has betonsoft software, and this is sick, as at lake place like at any grandprive casino there is interesting with medals and achievements, but like sometimes happens, idea is great, but realisation is zero.
This is rogue casino of course, and they payout winnings really slow, or even did not payout. Therefore i can only agree with casinolistings and recommend to stay away from this casino.

CL - klaw

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