Ladbrokes Casino is an online casino established in 2001 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by LC International Ltd and is registered under the jurisdictions of Gibraltar and United Kingdom. Last Updated: May 28, 2021.
Ladbrokes Casino is the online casino arm of the UK betting business which was established way back in 1886 as a commission agent for horses trained at Ladbroke Hall in Worcestershire. Ladbrokes offers the complete online gambling package under one virtual roof - casino, sports betting, poker, bingo, financial spread betting and lotteries.
Ladbrokes, sometimes ironically referred to as "BrokeLads", has attracted an awful reputation for itself in recent years due to its repeated failures to adhere to its responsible gambling obligations. This has resulted in many fines from the UKGC that, quite frankly, don't seem to be much of a deterrent.
Back in 2017 they were fined £2.5m by the UKGC for failing to stop two punters gambling away £1.3m in stolen funds at one of their other casinos, Gala Casino. At the time Ladbrokes was engaged in the Ladbrokes Coral Group joint venture that was later sold to GVC Holdings, who have since renamed themselves to Entain.
In 2018 it was reported that Ladbrokes had secretly paid £1m to the victims of a problem gambler who had stolen from them to fund his gambling addiction, on the proviso that none of these victims reported the case to the UK Gambling Commission. Ladbrokes had lavished the problem gambler with gifts and bonuses, despite not conducting mandated source of wealth checks, and knowing that he had a gambling problem. Amazingly enough, the UKGC did not see fit to punish Ladbrokes for this predatory behaviour, which might go some way to explaining why the same sorts of things keep occurring over and over again with this operator.
Keeping the trend going, Ladbrokes was fined a whopping £5.9m in 2019 by the UKGC as punishment for a raft of player protection and anti money laundering policy failures that occurred over the 2014-2017 period. This included allowing one player to deposit as much as £1.5m into their account without conducting any source of wealth checks.
More recently, Ladbrokes was handed an Australian record fine in 2020 by Liquor and Gaming NSW, an Australian state regulatory authority, for offering illegal inducements to gamble via its marketing channels. It has also been accused of cold calling and targeting a known problem gambler who had been stealing to fund his habit, and setting up an account under a false name for the customer in order to avoid scrutiny.
The pattern here is clear. It would appear that Ladbrokes does not care about its customers, or where their money is coming from, so long as they are separating them from their money as quickly and as efficiently as possible. We cannot recommend that you play at a casino with this kind of track record.
The games at Ladbrokes Casino are provided by well known online casino software developers Playtech, IGT, Net Entertainment and Barcrest, among others. This means that you will have access to over 450 games, with more added each month. Its safe to say you will probably never play them all, such is the choice. A Playtech-only casino can be downloaded and installed on Windows PCs, or you can try the flash-powered instant play version of the software right inside your browser, which provides access to a vastly bigger variety of games.
There are hundreds of slots and fruit machines to choose from, and several progressive jackpots to aim for. The progressive jackpots are linked to the Playtech network so that means that they increase with players contributing to them across almost all the different Playtech casinos on the internet. This adds up to big jackpots that are won regularly. Jackpots such as Beach Life, Monty Python's Spamalot, Gladiator, and Gold Rally often sit in million pound plus territory.
In addition to the slot machines, there is a comprehensive selection of traditional casino table games such as blackjack, roulette, craps, baccarat, Caribbean Stud, Three Card Poker, Pai Gow Poker, Sic Bo, and many many more. Video Poker enthusiasts are catered for too, with many variations on offer including Jacks or Better and Deuces Wild, and all are available in single or multi-hand "power poker" modes.
If that isn't enough, Ladbrokes offers live dealer blackjack, roulette, and baccarat, along with bingo, poker and sports betting, and many of the casino games are also playable on your mobile phone.
The customer support service of Ladbrokes is, as you would expect from a company with this reputation, top of the line. The languages spoken are many and varied (see right), and support is available 24/7 via email, phone, or live text chat. Ladbrokes also offers players the ability to play in a large number of currencies beyond the standard USD, GBP, or Euros, and the payment options are many (again see right).
Withdrawals at Ladbrokes are very quick. Once you have your identity verified and your account approved you can expect to receive electronic wallet withdrawals within 24 hours. Befitting a company of this stature there are no tiny monthly or weekly withdrawal limitations like we see at so many other casinos these days.
In fitting with its awful track record in respecting responsible gambling policies, Ladbrokes is very aggressive in their marketing communication once you have signed up as a customer. Unless you enjoy receiving multiple daily emails with marketing messages and offers, not to mention text messages to your phone, I highly recommend that you track down the setting in your account that opts you out of receiving the torrent of marketing from Ladbrokes. Once done, in theory you should not receive it any more, unless perhaps you're a gambling addict who is stealing money to fund your habit, and then all bets are off?
It is sad to see the state of Ladbrokes today, after once upon a time being a well respected and trusted bookmaker. Its repeated failures to follow best practice when it comes to responsible gambling, not to mention the predatory and exploitative targeting of known problem gamblers, show that it is a bookie that values money above all else, no matter the lack of ethics and compassion, nor the potential cost to people's lives.