Ladbrokes Casino Review

Ladbrokes Casino is an online casino established in 2001 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by LC International Ltd and is registered under the jurisdictions of Gibraltar and United Kingdom. Last Updated: November 12, 2023.

Warning! This casino is blacklisted and should be avoided.


Our rating: Poor


Review of Ladbrokes Casino

Ladbrokes Casino is the online casino arm of the UK betting business which was established way back in 1886 as a commission agent for horses trained at Ladbroke Hall in Worcestershire. Ladbrokes offers the complete online gambling package under one virtual roof - casino, sports betting, poker, bingo, financial spread betting and lotteries.

Blacklisted - repeated responsible gambling failures and dubious conduct

Ladbrokes, sometimes ironically referred to as "BrokeLads", has attracted an awful reputation for itself in recent years due to its repeated failures to adhere to its responsible gambling obligations. This has resulted in many fines from the UKGC that, quite frankly, don't seem to be much of a deterrent.

Back in 2017 they were fined £2.5m by the UKGC for failing to stop two punters gambling away £1.3m in stolen funds at one of their other casinos, Gala Casino. At the time Ladbrokes was engaged in the Ladbrokes Coral Group joint venture that was later sold to GVC Holdings, who have since renamed themselves to Entain.

In 2018 it was reported that Ladbrokes had secretly paid £1m to the victims of a problem gambler who had stolen from them to fund his gambling addiction, on the proviso that none of these victims reported the case to the UK Gambling Commission. Ladbrokes had lavished the problem gambler with gifts and bonuses, despite not conducting mandated source of wealth checks, and knowing that he had a gambling problem. Amazingly enough, the UKGC did not see fit to punish Ladbrokes for this predatory behaviour, which might go some way to explaining why the same sorts of things keep occurring over and over again with this operator.

Keeping the trend going, Ladbrokes was fined a whopping £5.9m in 2019 by the UKGC as punishment for a raft of player protection and anti money laundering policy failures that occurred over the 2014-2017 period. This included allowing one player to deposit as much as £1.5m into their account without conducting any source of wealth checks.

Ladbrokes was handed an Australian record fine in 2020 by Liquor and Gaming NSW, an Australian state regulatory authority, for offering illegal inducements to gamble via its marketing channels. It has also been accused of cold calling and targeting a known problem gambler who had been stealing to fund his habit, and setting up an account under a false name for the customer in order to avoid scrutiny.

Most recently, in August 2022 Ladbrokes was hit with a £17m fine for multiple deficiencies in the implementation of responsible gambling and anti money laundering policies. This is currently the largest fine ever levied by the UKGC against an individual operator.

The pattern here is clear. It would appear that Ladbrokes does not care about its customers, or where their money is coming from, so long as they are separating them from their money as quickly and as efficiently as possible. We cannot recommend that you play at a casino with this kind of track record.

Ladbrokes Casino software

The games at Ladbrokes Casino are provided by well known online casino software developers Playtech, IGT, Net Entertainment and Barcrest, among others. This means that you will have access to over 450 games, with more added each month. Its safe to say you will probably never play them all, such is the choice. A Playtech-only casino can be downloaded and installed on Windows PCs, or you can try the flash-powered instant play version of the software right inside your browser, which provides access to a vastly bigger variety of games.

There are hundreds of slots and fruit machines to choose from, and several progressive jackpots to aim for. The progressive jackpots are linked to the Playtech network so that means that they increase with players contributing to them across almost all the different Playtech casinos on the internet. This adds up to big jackpots that are won regularly. Jackpots such as Beach Life, Monty Python's Spamalot, Gladiator, and Gold Rally often sit in million pound plus territory.

In addition to the slot machines, there is a comprehensive selection of traditional casino table games such as blackjack, roulette, craps, baccarat, Caribbean Stud, Three Card Poker, Pai Gow Poker, Sic Bo, and many many more. Video Poker enthusiasts are catered for too, with many variations on offer including Jacks or Better and Deuces Wild, and all are available in single or multi-hand "power poker" modes.

If that isn't enough, Ladbrokes offers live dealer blackjack, roulette, and baccarat, along with bingo, poker and sports betting, and many of the casino games are also playable on your mobile phone.

Customer support and payment options

The customer support service of Ladbrokes is, as you would expect from a company with this reputation, top of the line. The languages spoken are many and varied (see right), and support is available 24/7 via email, phone, or live text chat. Ladbrokes also offers players the ability to play in a large number of currencies beyond the standard USD, GBP, or Euros, and the payment options are many (again see right).

Withdrawals at Ladbrokes are very quick. Once you have your identity verified and your account approved you can expect to receive electronic wallet withdrawals within 24 hours. Befitting a company of this stature there are no tiny monthly or weekly withdrawal limitations like we see at so many other casinos these days.

In fitting with its awful track record in respecting responsible gambling policies, Ladbrokes is very aggressive in their marketing communication once you have signed up as a customer. Unless you enjoy receiving multiple daily emails with marketing messages and offers, not to mention text messages to your phone, I highly recommend that you track down the setting in your account that opts you out of receiving the torrent of marketing from Ladbrokes. Once done, in theory you should not receive it any more, unless perhaps you're a gambling addict who is stealing money to fund your habit, and then all bets are off?


It is sad to see the state of Ladbrokes today, after once upon a time being a well respected and trusted bookmaker. Its repeated failures to follow best practice when it comes to responsible gambling, not to mention the predatory and exploitative targeting of known problem gamblers, show that it is a bookie that values money above all else, no matter the lack of ethics and compassion, nor the potential cost to people's lives.

Warning! This casino is blacklisted and should be avoided.
21 replies • Last post


Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 668
Thanks given: 96
Thanks received: 228
Rated this casino
28 January 2021 - 12:18pm

Played here since i turned 18, amazing support, amazing bonuses for newbies, and fast verification and withdrawals, now under same umbrella as Gala Casino, Coral etc
Would reccomend for all with this one


Slots FanSlots Fan
vomvom12's picture
Location: earth
Joined: 28 Jan 2018
Posts: 1239
Thanks given: 1043
Thanks received: 1120
Rated this casino
25 September 2018 - 12:11pm

Ladbrokes Casino is one of those well know and established brands that everyone seems to know.
However, they became famous because of their sports betting and poker sites,They offer a
online Casino as well .The Ladbrokes online Casino is on air since 2000.
The Casino software is built on Playtech’s well known iGaming platform. You can play right from
your browser or downloading their software instead. In addition to that, you can play on
mobile devices
There is a nice collection of over 500 cosino games available at Ladbrokes.
for me there are too few games providers !
Live Games,Baccarat,Bingo,Blackjack,Casino Poker,Craps,Roulette,Slots,Video Poker
and Ladbrokes has also a poker room which is part of the ipoker network
The brand also supports a solid range of currencies and payment methods

3 from 5 stars


Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 738
Thanks given: 570
Thanks received: 445
Rated this casino
2 November 2017 - 8:09pm
Pharidodot wrote:

why in casinolisting mentions that ladbrokes casino accept players from indonesia, whereas from the first I wanted to play there and until now still not able to sign up, there is no choice "country" that reads INDONESIA, or whether for Indonesian players there is an alternative link can access ladbrokes casino, please enlighten him from the researchers

good question pharidodot. they accept Indonesian players in the past. since their main site is blocked by ISP NAWALA opening in Indonesia is not possible.
Please note! don't access their site using Vpn to register or play. because using any proxy on Ladbrokes is not allowed and make you ripped of T&C and foreclosure of your deposit. please search another site.
However I give them 5 stars because in the past they list the best casinos for us.


idEndro Nawawi
Silver PlayerSilver Player
Endro Nawawi's picture
Location: Indonesian
Joined: 23 Oct 2017
Posts: 414
Thanks given: 150
Thanks received: 90
2 November 2017 - 7:58pm

I see someone win the jackpot from this casino, I believe the great victory comes from a good casino,this is one of the casinos worth trying, my hope someday I can be able to follow the footsteps of the big jackpot winners 🤑


Silver PlayerSilver Player
Pharidodot's picture
Location: Indonesia
Joined: 20 Oct 2017
Posts: 411
Thanks given: 132
Thanks received: 159
Rated this casino
2 November 2017 - 7:01am

why in casinolisting mentions that ladbrokes casino accept players from indonesia, whereas from the first I wanted to play there and until now still not able to sign up, there is no choice "country" that reads INDONESIA, or whether for Indonesian players there is an alternative link can access ladbrokes casino, please enlighten him from the researchers


Joined: 24 Mar 2017
Posts: 1
Rated this casino
30 March 2017 - 11:55pm

for me the best payment askt and 6 hrs after payment in my paypal

Card SharkCard Shark
Joined: 2 Mar 2017
Posts: 114
Thanks given: 12
Thanks received: 19
Rated this casino
5 March 2017 - 1:40pm

Hi ! I'm member of LADBROKES last year . I never tried to withdraw yet. I win then I lose so cannot wihtdraw the winnings . I like this Gambling site because they also have a POKER which if you don't feel to play Casino you can play in the POker. so you have variance of play.


Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3896
Thanks given: 344
Thanks received: 1139
Rated this casino
13 June 2016 - 12:06am

Ladbrokes casino is a place I have known for a very long time, they were one of the first casinos I joined. They are one of my favorite Playtech casinos because they are consistent- consistent quality of great service. I have had many deposits and many withdrawals- not once I had any issues or delays. Customer service could be a little more friendlier, but at the same time they are always professional and interested in helping me, even if my questions are silly. I have to say that I agree with the minus which is listed here- they send a lot of spam mail and I have even received text messages in the middle of the night, and even after talking to support I still receive them, but lately I have been getting them less so that's not a problem for me. Other than that- great casino, good support and many games to play.


Location: uk
Joined: 30 Oct 2015
Posts: 7
Thanks given: 1
Thanks received: 3
Rated this casino
4 November 2015 - 6:05pm

as a vip customer with ladbrokes i can only say there by far my fav choice of online casinos .i have had a few issues with them and to be fair they have did and still do there best to resolve them .the sites has alot of games/slots to choose from customer service me personaly 10/10 and i can sometimes be a difficult customer as iam sure they would tell u but still they do there best to keep me happy i have recommended them to alot of friends who joined them and still play on there site and would agree to what i say also .live chat the fastest i have use always someone ready to connect .deposit easy and safe withdrawl as i have a ladbrokes shop near me its easy for me to withdrawl from there anyother withdrawl method i couldnt say but i dont know of any issues with then , i cant speak highly enough about ladbrokes i recommend them to anyone thta hasnt tryed them and until i have a reason to leave them they will continue to have my custom


Silver PlayerSilver Player
Joined: 19 Jan 2015
Posts: 344
Thanks given: 1
Thanks received: 128
Rated this casino
28 September 2015 - 7:24pm

Ladbrokes is earlier years quite often sent to my mail promotional codes that typed in My Acount --- Coupon section, and so got a couple of €€€ to play casino games as well as betting and poker. Today it is no longer custom, and their promotion of the players from my country are given in small doses, but that is no reason to transfer my experience, related to the this UK gambling portal. It is available, download their casino client, but the casino can be turned directly from the site using the "Instant Play" option. I made a deposit here 3 times so far, but i did not yet withdraw some winnings on my Neteller or Skrill account, but I continue to remain confident and with belief in this excellent casino.


Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
19 August 2015 - 10:36am

Ladbrokes Casino! one if the biggest gaming providers i saw on the web!
Divided in different sections, they offer the most amazing games in the online casino industry!
Loads of different but very cool promotion's! bonuses, with low wagering requirements average is 20x
cash back offers, free bingo (if you like bingo) and free spins from time to time, amazing and really rewarding!
that's most positive about ladbrokes, they have also bit bad points;
Live chat, take ages to response on anything, or you get transferred to another department which also takes very long, and they spam everything with bonus offers, without asking for it!
Withdrawals; for some kind of weird reason, and e-wallet payments stays in pending period for 6 hours, after that they start with processing it! i asked them several times why but a clear answer was not given!
Rest assured, there mobile casino is big and great too! i like them for the reason of great promo's and excellent games! too much to choose from;)

CL - klaw

Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks received: 119
Rated this casino
7 November 2014 - 11:48pm

PeDrone’s Ladbrokes Casino Review

Casino Software
This online casino using games created by NetEnt, Playtech, IGT, Barcrest, Ash Gaming and OpenBet. It is operated by similar titled Ladbrokes PLC, and – important – one of very small number of online casinos that provide also Slovak language for entire casino. Personally, I do not like this casino very much, since it publishes no deposit bonuses only for UK and some chosen countries.

Welcome bonus
Ladbrokes offer standard 100% match deposit bonus and 200% Vegas match deposit bonus. This bonus has 30x bonus WR, and percentage is also nice – bonuses are better than average.

Deposits and withdrawals
There are many deposit and withdrawal options, just the difference is the client look and feel, maybe it could take some time to get familiar within. I used Skrill to deposit, it took cca 4 minutes – very negative experience! 🙂 Withdrawal opportunity is not judged, as I did not managed to withdraw anything.

Customer support
Live chat support service is available. Live support representatives are ready to help 24/7, I rate this service great, always a qualified operator. During my personal communication with support, the representative was always polite and available, but acting also very formal.

I played only one game on this casino, it was various netent games and Video Poker (Jacks or Better mainly).
Video poker paid quite well, but I crashed on raising the stake very high (1-2.00/deal was already crucial for me).

I recommend the casino, although it is not included in my favorites list. The bonus is a little bit interesting and if you are lucky, you could also get some exclusive promotion from time to time.

CL - klaw

Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
30 September 2014 - 4:41pm

Ladbrokes casino was microgaming very good brand, that send to email usual gifts, on Christmas once i get 50 euro free cash, no wagering requirements!? Casino just give me 50 euros real money on my account, that was really christmas gift, not like many other casinos just offer 10-20 freespins or even deposit bonus. But recently something wrong happens with ladbrokes managers, and they decide to pull out microgaming, and change it to playtech. After this change i noticed that things just became worse. Support become slow and lazy, bonuses was not so good any more, and no more great promotions. And even after all of it withdrawals start to took much more time, and of course i was really angry seeing all of this, and i am just ask to close my account. Pity story with that casino, it was great once, but now i even can not try is it great or not. I can't rate this casino 5 stars, due to this changes. Old casino with microgaming slots was 5 stars, for sure, everything was awesome, but today it is not so great label unfortunately. I can only hope that managers heads will start to think again, and they just return things how it was before.


Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
20 August 2014 - 3:41pm

At first I can not forget this casino's good past times of having Microgaming games available and nor can't forget its very bad bad bad ! decision to remove this part. I rate this as the WORST step in this casino's overall lifetime and history.
I like Playtech quite much but to change Microgaming over Playtech is in my opinion awful decision. Although this step, this casino is worth trying and believing - I have not any deposit experiences here, but I have tried this casino despite that fact and I have also a few of "reviews" from my mates that tried it, and I must tell you, that it is certainly on the top. (except of the mistake with softwares 🙂 microgaming is my favourite one).
I registered here thanks to promising a no deposit bonus sometimes in the past, and the casino made well impression to me thanks to its wide languages supported - it offers also my motherly language, what is excellent (there are not many casinos offering it). I asked the live supp ( in english 🙂 ) about the bonus I should get and there was a problem that I had not enough balance to receive it (I swear that I do not understand the reason until now) and I tried it sometimes, but I did not get anything. But I must admit that the live supp was helpful all the time, although they did not help me not even once 😀
Anyway I must honor this casino with 3/5; they did not meet their promises, and they had irrational reason for this, and on the other side, under the weight of another opinions and experiences, I cannot rate them bad overall only because of no deposit bonus.

CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
18 August 2014 - 2:09pm

Ladbrokes casino is very popular on forums, and many players reviews is good about this casino. By the way two of my friends making video while playing in this casino, and they deposit 300$(150$+150$), and they won huge 12.000$ from this deposit, and that was recorded on video! Casino pay with no problem on next day. Let's see pluses for this casino.
+ Software and games collection. There is bunch of softwares, but most interesting games is IGT, netent, and playtech. All games presented on instant play, i tried only it, and games working good, probably i found only playtech slots being slow.
+ Customer support. I open live chat only once, because it is hard to imagine any problems with this casino. Answer was received fast, and no any problems. It is of course plus.
+ Withdrawals. I am very unlucky players, more than 1.000$ deposited ,and only one 250$ withdrawal. KYC passed within 1 day, and withdrawal was paid same day, very good speed.
+ Bonuses and promotions. Usual reload bonuses, and it comes once in few days, also sometimes cashback promotions, and the most awesome thing it is just free cash giveaways from casino, that come about once in two weeks.
No any minuses i notice for that casino.
Final mark.
Very good and reputable online casino, i like it and rate it high.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
14 July 2014 - 4:16pm

Ladbrokes casino not allow bulgarian customers but before moving to bulgaria i am of course played at this great place. It had only microgaming games in past and great thing it was possible to download software and personal computer and enjoy. I played only in download version of casino games if it is possible because it help me not even open my browser to start playing and also make all things much more faster. I usually played at this casino only break da bank again video slot and of course i have few payouts from this casino and also casino usually send me good bonuses and promotions and i was able to get 100% bonuses or sometimes even 200% quite often so i always have something to wait from this casino. Good thing about this place that support working is 24/7 and it is always possible to get help from online chat. I can not play at this casino but you should believe me that it at least was very decent place with payouts within 24 hours and casino also verify me in about 4 hours only so i think it is very good and safe online casino. I not very miss it because it was many good microgaming casinos but of course i can not say that it is bad place.

CL - klaw

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10405
Thanks given: 6290
Thanks received: 5352
18 March 2014 - 10:00am

Ladbrokes has sadly decided to remove its Microgaming library of games and switch over to Playtech for its downloadable casino. Both are currently available on the site but on March 25 Microgaming will be gone. At least on the bright side there is now one more reputable operator running Playtech. We have updated the review to reflect this.


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Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
11 March 2014 - 3:50am

Hi, i hope you will enjoy my review of ladbrokes casino. Ladbrokes casino is very well known in UK as i am know from different forums, and i also somewhere see that they had promo when they just give aways vouchers, and players was able go to offline club ladbrokes and change it for real cash. Wow, i wonder if any casino can give me the same offer, just go and grab some free cash.
Software: Playtech, microgaming, few others. But i am not a player at this casino, only few deposits lifetime, and did not able to say something special. From my experience games not laggy, and no problems.
Support: Did not touch them, not live chat and not email, so i will not able to share my experience in this case.
Promotions: Regular SUB, and nothing extraordinary about to say.
Withdrawals: I did not win from my deposits , and i will not able to provide you my experience about withdrawals.
I think this is very nice casino for UK players, i think bonuses for them much more better, and if you live in UK you should try this casino, because it is targeted on players from you country, and this mean that you will get amazing offers , support, and everything will be fine.


True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
6 January 2014 - 10:10am

Hello, i found ladbrokes casino a long time ago, and for long time this was only one casino which i use to play microgaming slots, i stop to playing with them only when found 32 red casino. I am really think ladrobkes casino is very reputable and great casino. I never had any problems with them for a long time playing, they never try to cheat me, and all my withdrawals was paid fast without any stalling. So if you like to try new great casino with amazing reputation - ladbrokes casino is one of the best choice for you, and as i told you should not have any problems. Moreover, they have very nice bonus program, and if you will play often, they will send you different bonuses including deposit matches and just freechips.
Support: Live chat is amazing and will always ready to help you in case you do not understand something.
Withdrawals: Verification for me tooks a bit more than 24 hours, all withdrawals usually under 24 hours timeframe.
Software: I had few disconnects there sometime, and also error 2 codes, but i believe that was due microgaming work, not ladbrokes.
4 stars to ladrokes, good and reputable casino! Ofcourse i recommend this casino to all gamblers.


Joined: 22 Jan 2013
Posts: 4
Thanks received: 5
Rated this casino
22 January 2013 - 8:38pm

Very good casino. Excellent deposit and withdraw options. I received my won money the very same day!


Card SharkCard Shark
Mattl's picture
Location: New Zealand
Joined: 1 Oct 2012
Posts: 103
Thanks given: 20
Thanks received: 94
1 October 2012 - 2:45pm

48hr sign up verification


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